Paperform

JSON twin: https://www.healthaidb.com/software/paperform.json

Company Name

Paperform

Product URL

https://paperform.co

Company URL

https://paperform.co

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

Paperform is an online form builder that enables healthcare organizations to create customizable forms for data collection, automate workflows, and enhance patient engagement.

Description

Paperform offers a versatile platform for healthcare providers to design secure, branded forms for patient intake, appointment scheduling, and data collection. It integrates with over 3,000 external services, allowing automation of routine tasks and seamless data management. The platform supports more than 20 question types, including text fields, multiple-choice, file uploads, and e-signatures, ensuring comprehensive data capture. Paperform also offers customizable medical form templates and integrates with major payment gateways for secure online payments. While it is not currently HIPAA-compliant, future plans may include a HIPAA-compliant solution for Enterprise users. Paperform is accessible via web browsers and does not have dedicated mobile applications. The company was founded in 2016 and has offices in Australia and the United States.

Api Available

yes

Certifications

• SOC 2 Type II

Company Founding

2016

Company Offices

• Australia
• United States

Compliance

• SOC 2 Type II
• GDPR

Customers

• Julie Winter
• Sara Loretta
• Marla Leigh C.
• Dan R.
• Marielle B.
• Ernesto G.
• Chris B.
• Luiz Fernando S.
• Steven L.
• William D.
• Jonathan S.
• David B.

Data Residency

Local hosting in AU and EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Drag-and-drop form builder
• Conditional logic/branching
• Payments (Stripe, PayPal) and order forms
• Scheduling/booking forms
• Calculations and product pricing
• File uploads (option to bring your own S3)
• Templates library
• Quizzes, surveys, tests, polls
• Webhooks for real-time submissions
• REST API (Standard and Business tiers)
• Integrations with 3rd-party apps (native and via Zapier/Make/Pipedream)
• Custom branding and theming
• Submission export and reporting
• Email notifications and summaries
• Embedding and standalone landing pages
• Papersign (electronic signature product)

Id

SW1975

Integration Partners

• Google Sheets
• Mailchimp
• Active Campaign
• Slack
• Trello
• Hubspot
• Notion
• Airtable
• Asana
• Intercom
• Dropbox
• ConvertKit

Integrations

• Google Sheets
• Mailchimp
• ActiveCampaign
• Slack
• Trello
• HubSpot
• Notion
• Airtable
• Asana
• Intercom
• Dropbox
• ConvertKit
• Zendesk
• Zoho CRM
• WordPress
• Zapier
• Make (Integromat)
• Pipedream
• Stripe
• PayPal

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Telugu
• Marathi
• Tamil
• Urdu
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Papersign (e-signature)
• Enterprise plan (custom features/SLAs)
• Business API endpoints
• Bring-your-own-S3 private file storage

Os Platforms

• Web

Pricing Details

Starter: $19/month; Pro: $39/month; Agency: $79/month; Enterprise: contact vendor

Pricing Model

subscription

Privacy Features

• GDPR data subject request support
• Ability to bring your own S3 to keep files private
• No BAA / not HIPAA compliant

Product Code

SW1975

Product Name

Paperform

Ratings

• 4.7 out of 5 on G2
• 4.8 out of 5 on Capterra
• 4.7 out of 5 on Trustpilot
• 5 out of 5 on Product Hunt

Regions Available

• Australia
• United States
• United Kingdom
• Canada
• New Zealand
• India
• South Africa
• Singapore
• Malaysia
• Philippines
• Indonesia
• Thailand
• Vietnam
• Japan
• South Korea
• China
• Taiwan
• Hong Kong
• Macau
• United Arab Emirates
• Saudi Arabia

Related Urls

• https://elion.health/products/paperform

Release Year

2016

Security Features

• Encryption in transit (TLS)

Specialties

• General Healthcare
• Medical Administration
• Patient Engagement

Support Channels

• email
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I can’t say enough good things about Paperform—not only is their platform intuitive, elegant, and deeply customizable (perfect for anyone wanting to create a complex quiz, form, or survey without tech headaches), but their customer support is truly next-level.
• I've used Paperform for the past decade. They are the workhorse of form services and are the very best in my experience. They have the right interface, a huge amount of features, and lots of customizability—plus super well designed embeds.
• Very easy to make, lots of possibilities and the helpdesk is awesome. They help you out if you get stuck. I'm never going back to google forms. Paperform has everything I need and more.
• I love how flexible their forms are, how easy they are to create and how friendly they are for our users. They allow pre-filling, conditional display, answer piping, etc. It integrates with anything you can think of.
• My business and many of my clients depend on Paperform. I have used this product nearly every day for years now, and have never once considered going elsewhere. It is very easy to create a new form, and their built-in AI tool has made this even easier, at times.
• I enjoy building forms that are easy to create and meet the unique needs of each one of my clients. I can easily set custom confirmation messages, set email notifications, and copy embed codes all from the same easy to follow dashboard.
• Paperform helped me launch my business, fast. I love how versatile it is to accommodate various business needs. I can create assessments, quizzes, polls, forms, and surveys.
• The full array of tools, payments, signatures for contracts helps digitise our whole flow and place it anywhere in our website landing pages. And the support is awesome. Not much you cannot do with this form system.
• We’ve tried Typeform, Jotform, and even built forms manually—but Paperform is in a league of its own. It’s the only form builder that feels like a true design tool and a powerful backend platform.
• Paperform is so intuitive and simple to use, making it easy for our team to create beautiful yet powerful forms without any technical headaches. We especially appreciate the clever and powerful conditional logic built in, which allows us to create forms that adapt to each supporter and keep our data relevant.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Paperform",
  "company_name": "Paperform",
  "product_url": "https://paperform.co",
  "company_url": "https://paperform.co",
  "related_urls": [
    "https://elion.health/products/paperform"
  ],
  "product_code": "SW1975",
  "summary": "Paperform is an online form builder that enables healthcare organizations to create customizable forms for data collection, automate workflows, and enhance patient engagement.",
  "description": "Paperform offers a versatile platform for healthcare providers to design secure, branded forms for patient intake, appointment scheduling, and data collection. It integrates with over 3,000 external services, allowing automation of routine tasks and seamless data management. The platform supports more than 20 question types, including text fields, multiple-choice, file uploads, and e-signatures, ensuring comprehensive data capture. Paperform also offers customizable medical form templates and integrates with major payment gateways for secure online payments. While it is not currently HIPAA-compliant, future plans may include a HIPAA-compliant solution for Enterprise users. Paperform is accessible via web browsers and does not have dedicated mobile applications. The company was founded in 2016 and has offices in Australia and the United States.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins"
  ],
  "specialties": [
    "General Healthcare",
    "Medical Administration",
    "Patient Engagement"
  ],
  "regions_available": [
    "Australia",
    "United States",
    "United Kingdom",
    "Canada",
    "New Zealand",
    "India",
    "South Africa",
    "Singapore",
    "Malaysia",
    "Philippines",
    "Indonesia",
    "Thailand",
    "Vietnam",
    "Japan",
    "South Korea",
    "China",
    "Taiwan",
    "Hong Kong",
    "Macau",
    "United Arab Emirates",
    "Saudi Arabia"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu",
    "Marathi",
    "Tamil",
    "Urdu",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Starter: $19/month; Pro: $39/month; Agency: $79/month; Enterprise: contact vendor",
  "license": "commercial",
  "company_offices": [
    "Australia",
    "United States"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Drag-and-drop form builder",
    "Conditional logic/branching",
    "Payments (Stripe, PayPal) and order forms",
    "Scheduling/booking forms",
    "Calculations and product pricing",
    "File uploads (option to bring your own S3)",
    "Templates library",
    "Quizzes, surveys, tests, polls",
    "Webhooks for real-time submissions",
    "REST API (Standard and Business tiers)",
    "Integrations with 3rd-party apps (native and via Zapier/Make/Pipedream)",
    "Custom branding and theming",
    "Submission export and reporting",
    "Email notifications and summaries",
    "Embedding and standalone landing pages",
    "Papersign (electronic signature product)"
  ],
  "optional_modules": [
    "Papersign (e-signature)",
    "Enterprise plan (custom features/SLAs)",
    "Business API endpoints",
    "Bring-your-own-S3 private file storage"
  ],
  "integrations": [
    "Google Sheets",
    "Mailchimp",
    "ActiveCampaign",
    "Slack",
    "Trello",
    "HubSpot",
    "Notion",
    "Airtable",
    "Asana",
    "Intercom",
    "Dropbox",
    "ConvertKit",
    "Zendesk",
    "Zoho CRM",
    "WordPress",
    "Zapier",
    "Make (Integromat)",
    "Pipedream",
    "Stripe",
    "PayPal"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "SOC 2 Type II",
    "GDPR"
  ],
  "certifications": [
    "SOC 2 Type II"
  ],
  "security_features": [
    "Encryption in transit (TLS)"
  ],
  "privacy_features": [
    "GDPR data subject request support",
    "Ability to bring your own S3 to keep files private",
    "No BAA / not HIPAA compliant"
  ],
  "data_residency": "Local hosting in AU and EU regions",
  "customers": [
    "Julie Winter",
    "Sara Loretta",
    "Marla Leigh C.",
    "Dan R.",
    "Marielle B.",
    "Ernesto G.",
    "Chris B.",
    "Luiz Fernando S.",
    "Steven L.",
    "William D.",
    "Jonathan S.",
    "David B."
  ],
  "user_reviews": [
    "I can’t say enough good things about Paperform—not only is their platform intuitive, elegant, and deeply customizable (perfect for anyone wanting to create a complex quiz, form, or survey without tech headaches), but their customer support is truly next-level.",
    "I've used Paperform for the past decade. They are the workhorse of form services and are the very best in my experience. They have the right interface, a huge amount of features, and lots of customizability—plus super well designed embeds.",
    "Very easy to make, lots of possibilities and the helpdesk is awesome. They help you out if you get stuck. I'm never going back to google forms. Paperform has everything I need and more.",
    "I love how flexible their forms are, how easy they are to create and how friendly they are for our users. They allow pre-filling, conditional display, answer piping, etc. It integrates with anything you can think of.",
    "My business and many of my clients depend on Paperform. I have used this product nearly every day for years now, and have never once considered going elsewhere. It is very easy to create a new form, and their built-in AI tool has made this even easier, at times.",
    "I enjoy building forms that are easy to create and meet the unique needs of each one of my clients. I can easily set custom confirmation messages, set email notifications, and copy embed codes all from the same easy to follow dashboard.",
    "Paperform helped me launch my business, fast. I love how versatile it is to accommodate various business needs. I can create assessments, quizzes, polls, forms, and surveys.",
    "The full array of tools, payments, signatures for contracts helps digitise our whole flow and place it anywhere in our website landing pages. And the support is awesome. Not much you cannot do with this form system.",
    "We’ve tried Typeform, Jotform, and even built forms manually—but Paperform is in a league of its own. It’s the only form builder that feels like a true design tool and a powerful backend platform.",
    "Paperform is so intuitive and simple to use, making it easy for our team to create beautiful yet powerful forms without any technical headaches. We especially appreciate the clever and powerful conditional logic built in, which allows us to create forms that adapt to each supporter and keep our data relevant."
  ],
  "ratings": [
    "4.7 out of 5 on G2",
    "4.8 out of 5 on Capterra",
    "4.7 out of 5 on Trustpilot",
    "5 out of 5 on Product Hunt"
  ],
  "support_channels": [
    "email",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [
    "Google Sheets",
    "Mailchimp",
    "Active Campaign",
    "Slack",
    "Trello",
    "Hubspot",
    "Notion",
    "Airtable",
    "Asana",
    "Intercom",
    "Dropbox",
    "ConvertKit"
  ],
  "id": "SW1975",
  "slug": "paperform",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/paperform.json"
  }
}