pager-health

JSON twin: https://www.healthaidb.com/software/pager-health.json

Company Name

Pager Health

Product URL

https://www.pagerhealth.com/solutions/navigator

Company URL

https://www.pagerhealth.com/

Categories

Summary

Pager Health is an AI‑powered connected health platform offering omnichannel care navigation, clinical triage, provider search/scheduling, and program matching for health plans and providers.

Description

Pager Health Navigator unifies benefits navigation, AI symptom triage, clinician‑backed nurse navigation, provider finder and scheduling, digital health program matching, proactive outreach, and care coordination into a single omnichannel (chat/SMS/voice/video) platform that integrates with existing plan and provider systems.

Api Available

yes

Certifications

Company Founding

2014

Company Offices

Compliance

Customers

Data Residency

United States (data hosted/transferred to US)

Data Standards

Deployment Model

Features

Id

P1231

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial, proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for enterprise pricing and implementation; demo available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2024

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Pager Health",
  "company_url": "https://www.pagerhealth.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2014",
  "product_url": "https://www.pagerhealth.com/solutions/navigator",
  "categories": [
    "care navigation",
    "virtual care",
    "patient engagement",
    "wellbeing",
    "AI-powered navigation",
    "concierge services"
  ],
  "market_segment": [
    "enterprise"
  ],
  "links": [
    "https://www.pagerhealth.com/",
    "https://www.pagerhealth.com/solutions/navigator",
    "https://www.pagerhealth.com/solutions/reallywell",
    "https://www.pagerhealth.com/solutions",
    "https://www.pagerhealth.com/about-us",
    "https://www.pagerhealth.com/press/pager-health-launches-ai-powered-behavioral-health-agent-to-unify-and-simplify-access-to-behavioral-health-support",
    "https://elion.health/products/pager-health",
    "https://en.wikipedia.org/wiki/Pager_(company)"
  ],
  "summary": "Pager Health is an AI‑powered connected health platform offering omnichannel care navigation, clinical triage, provider search/scheduling, and program matching for health plans and providers.",
  "description": "Pager Health Navigator unifies benefits navigation, AI symptom triage, clinician‑backed nurse navigation, provider finder and scheduling, digital health program matching, proactive outreach, and care coordination into a single omnichannel (chat/SMS/voice/video) platform that integrates with existing plan and provider systems.",
  "target_users": [
    "health plan members / patients",
    "health plans / payers",
    "health system administrators",
    "care managers",
    "licensed nurses / triage nurses",
    "primary care clinicians",
    "digital health program vendors",
    "employers (benefits teams)"
  ],
  "specialties": [
    "primary care",
    "urgent care / emergency triage",
    "behavioral health",
    "musculoskeletal",
    "chronic disease management",
    "preventive care"
  ],
  "regions_available": [
    "United States",
    "Latin America"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for enterprise pricing and implementation; demo available.",
  "license": "commercial, proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered symptom triage and routing",
    "In-network provider search and guided scheduling",
    "Benefits and coverage guidance personalized to member",
    "Digital health program matching",
    "Aftercare and follow-up workflows",
    "24/7 nurse navigation and escalation",
    "Omnichannel access (secure chat, SMS, voice, video, web)",
    "AI-powered member-facing agents and chatbots (Google Dialogflow)",
    "Behavioral health screening and routing (PHQ-2/PHQ-9/GAD-7)",
    "Emergency intent detection and escalation",
    "Conversation summarization (SBAR/SOAP)",
    "Sentiment analysis",
    "Task management and intelligent routing",
    "Proactive outreach and program activation",
    "White‑labeling and branding",
    "Outbound communications (reminders, follow-up)",
    "Care team collaboration and record/context aggregation",
    "Embedded concierge services (nurses, coaches, virtual clinicians)"
  ],
  "optional_modules": [
    "Concierge clinical services (nurses, virtual care MDs, coaches)",
    "Behavioral Health Agent",
    "Proactive outreach/campaigns",
    "Advanced GenAI encounter summarization",
    "Provider scheduling assistant"
  ],
  "integrations": [
    "EMR systems (integrates with customer EMR/CRM systems - generic)",
    "CRM systems (generic)",
    "WhatsApp",
    "Google Dialogflow",
    "SDKs and APIs for embedding functionality"
  ],
  "data_standards": [
    ""
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [
    "URAC (nurse-backed services accredited)"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Access controls",
    "Audit logging"
  ],
  "privacy_features": [],
  "data_residency": "United States (data hosted/transferred to US)",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite"
  ],
  "release_year": "2024",
  "integration_partners": [
    "Google Dialogflow"
  ],
  "id": "P1231",
  "slug": "pager-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/pager-health.json"
  }
}