JSON twin: https://www.healthaidb.com/software/orderly-health.json
Orderly Health
https://orderlyhealth.com/orderly-provider-directory/
Orderly Health is an AI/ML-driven provider data management platform that automates roster processing, cleans provider directories, and offers an on-demand provider data API and directory.
Orderly Health provides a suite of products—Roster Automation Suite, Data Updates, and Orderly Provider Directory—that translate, normalize, validate, and continuously maintain healthcare provider and entity data using machine learning to improve accuracy, speed updates, and create a single source of truth for payers, providers, and health tech companies.
yes
2015
P1218
2025-09-07
commercial proprietary
Contact vendor for pricing and demo; enterprise contracts and custom implementation (trial/demo available by request).
enterprise_quote
2023
—
product
1.0
{
"company_name": "Orderly Health",
"company_url": "https://orderlyhealth.com/",
"company_offices": [
"United States"
],
"company_founding": "2015",
"product_url": "https://orderlyhealth.com/orderly-provider-directory/",
"categories": [
"provider-directory-management",
"provider-data",
"administrative",
"data-vendor",
"patient-access"
],
"market_segment": [
"enterprise",
"payer",
"provider",
"health-technology"
],
"links": [
"https://orderlyhealth.com/",
"https://orderlyhealth.com/orderly-provider-directory/",
"https://orderlyhealth.com/orderly-data-updates/",
"https://orderlyhealth.com/roster-automation-suite/",
"https://orderlyapi.readme.io/",
"https://orderlyhealth.com/meet-orderly/",
"https://orderlyhealth.com/privacy-policy/",
"https://elion.health/products/orderly-health",
"https://www.prnewswire.com/news-releases/first-choice-health-acquires-orderly-health-to-redefine-provider-data-management-302499167.html"
],
"summary": "Orderly Health is an AI/ML-driven provider data management platform that automates roster processing, cleans provider directories, and offers an on-demand provider data API and directory.",
"description": "Orderly Health provides a suite of products—Roster Automation Suite, Data Updates, and Orderly Provider Directory—that translate, normalize, validate, and continuously maintain healthcare provider and entity data using machine learning to improve accuracy, speed updates, and create a single source of truth for payers, providers, and health tech companies.",
"target_users": [
"payers",
"health systems/providers",
"health IT vendors",
"provider network operations",
"data engineers/analysts",
"product teams",
"compliance/regulatory teams"
],
"specialties": [],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and demo; enterprise contracts and custom implementation (trial/demo available by request).",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Real-time clinician and entity provider directory",
"API access (real-time)",
"Scheduled flat-file delivery (JSON, XLSX, CSV)",
"Proprietary data validation and scoring algorithms",
"Elastic search for clinician discovery",
"Provider and entity profiles (NPI, name, address, phone, specialty)",
"Care categories and provider tags",
"Affiliation and network relationship mapping",
"Timestamps and data freshness tracking",
"Support for large-scale national and regional datasets"
],
"optional_modules": [
"Annual national subscription or regional subscriptions",
"Usage-based billing / scaled access"
],
"integrations": [],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [],
"certifications": [],
"security_features": [],
"privacy_features": [
"Structured data delivery options",
"Customer data agreements (implied via commercial offerings)"
],
"data_residency": "",
"customers": [],
"user_reviews": [
"Very responsive at first and meds arrived quickly, but later orders were delayed and customer service became unresponsive.",
"I lost 35 pounds in four months using their service; process was easy and meds arrived a few days later.",
"Took my money and then ghosted me—no calls, texts or emails back after ordering.",
"Pricing was transparent and affordable for uninsured patients; reminders and check-ins were helpful.",
"Received less medication than promised for a multi-month order and had difficulty getting a resolution.",
"Quick delivery (3–4 days) for some customers; others report 10+ business day delays and poor communication.",
"Support used to be helpful but recent changes led to poor responsiveness and pharmacy switch concerns."
],
"ratings": [
"Trustpilot: 3.5 out of 5 (225 reviews)",
"Better Business Bureau: multiple complaints listed (F-rated complaint history indicated in discussions)"
],
"support_channels": [
"email",
"phone",
"text",
"chat",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2023",
"integration_partners": [
"Red Rock Pharmacy",
"Beluga Health",
"Hallandale Pharmacy",
"Midi Health",
"Southend (pharmacy network)"
],
"id": "P1218",
"slug": "orderly-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/orderly-health.json"
}
}