or-trax

JSON twin: https://www.healthaidb.com/software/or-trax.json

Company Name

O.R. TRAX

Product URL

https://ortrax.com/services/

Company URL

https://ortrax.com/

Categories

Summary

OR TRAX is a HIPAA-focused vendor credentialing and real-time surgical scheduling/notification platform that securely shares PHI-free surgical schedule information with credentialed vendor representatives.

Description

OR TRAX provides hospitals and ambulatory surgery centers a no-charge, web/mobile platform to manage vendor/visitor credentials, deliver real-time surgical schedule notifications to credentialed vendors, and maintain a PHI-free reference database to improve OR efficiency, compliance, and vendor representation. The product emphasizes automated notifications, visitor management, and integrations with EHR ecosystems (listed publicly via the Epic App Market).

Api Available

unknown

Certifications

Company Founding

2012

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1209

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary (commercial)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

No-charge platform for hospitals and ambulatory surgery centers; vendors register/credential to access (contact vendor for enterprise details).

Pricing Model

free

Privacy Features

Ratings

Regions Available

Release Year

2019

Security Features

Specialties

Support Channels

System Requirements

Modern web browser; iOS or Android device for mobile app

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "O.R. TRAX",
  "company_url": "https://ortrax.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2012",
  "product_url": "https://ortrax.com/services/",
  "categories": [
    "administrative",
    "scheduling",
    "vendor management",
    "vendor credentialing",
    "visitor management",
    "compliance"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://ortrax.com/",
    "https://ortrax.com/about/",
    "https://ortrax.com/services/",
    "https://ortrax.com/vendor-representatives/",
    "https://ortrax.com/healthcare-providers/",
    "https://ortrax.com/faq/",
    "https://ortrax.com/contact/",
    "https://showroom.epic.com/Listing?id=2494",
    "https://www.linkedin.com/company/or-trax",
    "https://www.cbs42.com/business/press-releases/ein-presswire/793306873/o-r-trax-launches-automated-vendor-notification-on-epic-app-market-showroom-streamlining-or-vendor-case-coverage"
  ],
  "summary": "OR TRAX is a HIPAA-focused vendor credentialing and real-time surgical scheduling/notification platform that securely shares PHI-free surgical schedule information with credentialed vendor representatives.",
  "description": "OR TRAX provides hospitals and ambulatory surgery centers a no-charge, web/mobile platform to manage vendor/visitor credentials, deliver real-time surgical schedule notifications to credentialed vendors, and maintain a PHI-free reference database to improve OR efficiency, compliance, and vendor representation. The product emphasizes automated notifications, visitor management, and integrations with EHR ecosystems (listed publicly via the Epic App Market).",
  "target_users": [
    "operating room clinicians",
    "surgical schedulers",
    "hospital administrators",
    "ambulatory surgery center admins",
    "medical device vendor representatives",
    "vendor credentialing teams",
    "compliance/privacy officers"
  ],
  "specialties": [
    "surgical services",
    "perioperative services",
    "orthopedics",
    "general surgery",
    "ambulatory surgery centers (ASC) workflows"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "free",
  "pricing_details": "No-charge platform for hospitals and ambulatory surgery centers; vendors register/credential to access (contact vendor for enterprise details).",
  "license": "proprietary (commercial)",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Surgical schedule distribution to vendor representatives",
    "Vendor credentialing and facility access verification",
    "Mobile app for vendor access and notifications",
    "Role-based vendor access control",
    "PHI-free reference scheduling database",
    "Automated notifications/alerts for upcoming cases and schedule changes",
    "No-hospital-data-entry operation (automated provisioning from provider side)",
    "Centralized vendor management per facility"
  ],
  "optional_modules": [],
  "integrations": [],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "Modern web browser; iOS or Android device for mobile app",
  "compliance": [
    "HIPAA",
    "HHS guidance for patient privacy"
  ],
  "certifications": [],
  "security_features": [
    "Secure online platform for controlled vendor access",
    "Vendor credential verification",
    "Access controls / role-based access"
  ],
  "privacy_features": [
    "PHI-free scheduling reference database",
    "Vendor credential checks before granting schedule access"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [
    "AWFUL, OVERPRICED, UNDERPERFORMING MONEY GRAB — The app navigation is comical... At $350 per year, this doesn't perform.",
    "UN-NAVIGABLE, LACK OF SUPPORT — Everything you do on this doesn't function and you have to send a message that takes a 24-hr response.",
    "TIME SAVER — This app changed the way I do business."
  ],
  "ratings": [
    "1.8/5 — Apple App Store (10 ratings)"
  ],
  "support_channels": [
    "phone",
    "email",
    "ticketing",
    "support_portal"
  ],
  "training_options": [
    "documentation"
  ],
  "release_year": "2019",
  "integration_partners": [],
  "id": "P1209",
  "slug": "or-trax",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/or-trax.json"
  }
}