JSON twin: https://www.healthaidb.com/software/openloop.json
OpenLoop Health
https://openloophealth.com/technology-platform
OpenLoop is a white‑label, HIPAA‑compliant telehealth platform and clinical support service that powers virtual and hybrid care delivery for health systems, digital health companies, and payer partners in the United States.
OpenLoop provides a full‑stack virtual care platform including scheduling, video visits, eVisits/asynchronous messaging, EHR capabilities, e-prescribing, payment processing, clinician staffing/roster management, care pathways and AI-enabled workflow tools delivered as a white‑label solution and service for hospitals, health systems, employer/payer programs and digital health companies.
yes
2020
P1197
2025-09-07
commercial proprietary
Contact vendor for pricing and deployment tiers; custom white‑label contracts and enterprise implementations. Trial/contact sales available via website.
enterprise_quote
product
1.0
{
"company_name": "OpenLoop Health",
"company_url": "https://openloophealth.com/",
"company_offices": [
"United States"
],
"company_founding": "2020",
"product_url": "https://openloophealth.com/technology-platform",
"categories": [
"telehealth",
"clinical",
"patient-facing",
"administrative",
"virtual care platform"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://openloophealth.com/",
"https://openloophealth.com/technology-platform",
"https://openloophealth.com/licensing-credentialing",
"https://openloophealth.com/companies/medical-weight-loss",
"https://openloophealth.com/contact",
"https://elion.health/products/openloop",
"https://www.g2.com/products/openloop/reviews",
"https://www.crunchbase.com/organization/openloop",
"https://www.prnewswire.com/news-releases/openloop-health-invests-in-ai-technology-and-makes-strategic-expansions-in-first-half-of-2024-302213669.html"
],
"summary": "OpenLoop is a white‑label, HIPAA‑compliant telehealth platform and clinical support service that powers virtual and hybrid care delivery for health systems, digital health companies, and payer partners in the United States.",
"description": "OpenLoop provides a full‑stack virtual care platform including scheduling, video visits, eVisits/asynchronous messaging, EHR capabilities, e-prescribing, payment processing, clinician staffing/roster management, care pathways and AI-enabled workflow tools delivered as a white‑label solution and service for hospitals, health systems, employer/payer programs and digital health companies.",
"target_users": [
"clinicians",
"health systems",
"hospitals",
"digital health companies",
"employers",
"payers",
"administrators",
"patients"
],
"specialties": [
"primary care",
"behavioral health",
"urgent care",
"weight loss / metabolic care",
"chronic care management",
"specialty telehealth (via networked clinicians)"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and deployment tiers; custom white‑label contracts and enterprise implementations. Trial/contact sales available via website.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"Private label"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Private label EHR",
"Comprehensive sync & async telehealth",
"Easy integrations / API-driven platform",
"Booking & payments",
"ePrescribing / eLabs",
"Note charting",
"Clinician management",
"Usage reporting",
"Android / iOS compatibility",
"Scheduling module",
"Custom forms & appointments",
"Provider staffing add-on (50-state coverage)",
"Nationwide payer coverage / RCM add-on",
"Rapid clinician licensing services",
"Workflow & patient journey mapping",
"Staging & production access for clients",
"Plug-and-play component utilization",
"HIPAA-compliant framework",
"Telehealth-optimized templates",
"Reporting and analytics"
],
"optional_modules": [
"Provider staffing",
"Nationwide payer coverage & RCM",
"Rapid clinician licensing",
"Diagnostic imaging services",
"Regulatory & legal support",
"Practice management services"
],
"integrations": [],
"data_standards": [
"FHIR",
"HL7 v2",
"CCD",
"CDA"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2",
"LegitScript"
],
"certifications": [
"SOC 2 (Vanta)",
"LegitScript approval"
],
"security_features": [
"HIPAA-compliant"
],
"privacy_features": [
"Notice of Privacy Practices",
"Telehealth consent",
"Website privacy policy"
],
"data_residency": "",
"customers": [],
"user_reviews": [
"Trustpilot reviewers report overwhelmingly positive experiences and praise friendly, welcoming staff and smooth telehealth interactions.",
"Several Glassdoor/Indeed employee reviews mention good work/life balance but call out chaotic environment and high stress during rapid growth.",
"Reddit discussions note frequent OpenLoop job postings for clinicians and mention reimbursement amounts (reported ~$40) for some consult types.",
"BBB complaint threads describe isolated billing/charge disputes and questions about medication prescribing without labwork in some cases.",
"Users on review sites highlight fast onboarding and a telehealth platform that centralizes provider scheduling and billing workflows.",
"Some provider posts on forums describe unclear pay transparency and high turnover in certain clinical roles."
],
"ratings": [
"Trustpilot: 4.91 / 5 (approx., ~1,058 reviews listed on Trustpilot pages)",
"Glassdoor: ~3.5 / 5 (employee reviews aggregate)",
"BBB: Accredited business (profile and complaints listed)"
],
"support_channels": [
"phone",
"email",
"patient support",
"contact sales",
"live assistance/chat",
"ticketing"
],
"training_options": [
"documentation",
"videos/webinars",
"live_online (staging & production access for clients)",
"onboarding support"
],
"release_year": "",
"integration_partners": [
"LegitScript",
"Vanta",
"AICPA"
],
"id": "P1197",
"slug": "openloop",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/openloop.json"
}
}