open-dental

JSON twin: https://www.healthaidb.com/software/open-dental.json

Company Name

Open Dental Software

Product URL

https://www.opendental.com/

Company URL

https://www.opendental.com/

Categories

Summary

Open Dental is a dental practice management and electronic dental record (EDR) system offering scheduling, charting, billing, imaging bridges, patient engagement eServices, and extensive third‑party integrations for practices of any size.

Description

Open Dental is a feature-rich, highly customizable dental practice management platform that includes graphical tooth charting, appointment scheduling, billing/claims, reporting, patient portal/payment portal, eServices (texting, eClipboard, web scheduling), electronic prescribing integrations, and hundreds of program bridges. It is offered as self‑hosted or via Open Dental Cloud with regular version updates, technical support, conversion services, and optional paid add‑on modules.

Api Available

yes

Certifications

Company Founding

2003

Company Offices

Compliance

Customers

Data Residency

Open Dental Cloud: US‑hosted; alternatively customers can self‑host (on‑prem) or use self‑directed cloud hosting to control region

Data Standards

Deployment Model

Features

Id

P1191

Integration Parents

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Self‑hosted support fees: US initial rate $179/month/location (covers up to 3 providers) with reduced rate $129/month/location after 12 months; Canada initial $145/month/location (reduced $119); Other countries $89/month/location. Additional paid eServices (eServices bundle $165/mo/location, ODTouch $85/mo/location, integrated texting fees, Web Sched $75/mo/location, DoseSpot/Ensora eRx per‑provider fees). Open Dental Cloud has separate pricing. Trial available; contact vendor for custom/enterprise quotes.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2003

Security Features

Specialties

Support Channels

System Requirements

Server: MySQL / MariaDB (port 3306), Windows Server or Linux host; Workstations: Windows (.NET); optional middle tier/web server for cloud/local API

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Open Dental Software",
  "company_url": "https://www.opendental.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2003",
  "product_url": "https://www.opendental.com/",
  "categories": [
    "clinical",
    "administrative",
    "patient-facing",
    "practice management",
    "e-prescribing",
    "interoperability"
  ],
  "market_segment": [
    "smb",
    "enterprise"
  ],
  "links": [
    "https://www.opendental.com/",
    "https://www.opendental.com/site/documentation.html",
    "https://www.opendental.com/site/contact.html",
    "https://www.opendental.com/site/fees.html",
    "https://www.opendental.com/manual/security.html",
    "https://www.opendental.com/site/electronicrx.html",
    "https://www.opendental.com/site/programbridges.html",
    "https://www.g2.com/products/open-dental/reviews",
    "https://www.capterra.com/p/122350/Open-Dental/reviews/"
  ],
  "summary": "Open Dental is a dental practice management and electronic dental record (EDR) system offering scheduling, charting, billing, imaging bridges, patient engagement eServices, and extensive third‑party integrations for practices of any size.",
  "description": "Open Dental is a feature-rich, highly customizable dental practice management platform that includes graphical tooth charting, appointment scheduling, billing/claims, reporting, patient portal/payment portal, eServices (texting, eClipboard, web scheduling), electronic prescribing integrations, and hundreds of program bridges. It is offered as self‑hosted or via Open Dental Cloud with regular version updates, technical support, conversion services, and optional paid add‑on modules.",
  "target_users": [
    "dentists",
    "dental hygienists",
    "dental assistants",
    "practice administrators",
    "billing staff",
    "IT administrators"
  ],
  "specialties": [
    "general dentistry",
    "pediatric dentistry",
    "orthodontics",
    "periodontics",
    "endodontics",
    "prosthodontics",
    "oral surgery",
    "dental radiology",
    "dental hygiene"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "International (multiple countries)",
    "Developing countries (limited support)"
  ],
  "languages_supported": [
    "English",
    "French (Canada)"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Self‑hosted support fees: US initial rate $179/month/location (covers up to 3 providers) with reduced rate $129/month/location after 12 months; Canada initial $145/month/location (reduced $119); Other countries $89/month/location. Additional paid eServices (eServices bundle $165/mo/location, ODTouch $85/mo/location, integrated texting fees, Web Sched $75/mo/location, DoseSpot/Ensora eRx per‑provider fees). Open Dental Cloud has separate pricing. Trial available; contact vendor for custom/enterprise quotes.",
  "license": "commercial proprietary",
  "deployment_model": [
    "on_prem",
    "cloud_hosted",
    "hybrid"
  ],
  "os_platforms": [
    "Windows",
    "Web",
    "iOS",
    "Android",
    "Linux",
    "macOS"
  ],
  "features": [
    "Practice management (appointments/scheduling)",
    "Patient demographics / family management",
    "EHR charting (procedures, perio, ortho)",
    "Imaging integration and image viewer",
    "Billing, claims (ANSI 837) and ERA (835) processing",
    "Insurance eligibility / electronic benefits (EB) verification",
    "Patient portal and online scheduling (Web Sched)",
    "Automated messaging (email / SMS / eReminders / confirmations)",
    "ePrescribing (DoseSpot / NewCrop integrations)",
    "Reporting and dashboards (standard and custom reports)",
    "APIs (Open Dental REST API and FHIR API)",
    "Audit trail and security logging",
    "Payment processing / payment portal and recurring charges",
    "Treatment planning and clinical notes",
    "eForms / eClipboard",
    "Replication / multi‑location support",
    "Backup and restore (online backups & manual)",
    "Plugins / program bridges for third‑party devices",
    "User/role permissions and single sign‑on / domain login",
    "Mobile apps (ODMobile / ODTouch)"
  ],
  "optional_modules": [
    "Open Dental Cloud (hosted service)",
    "eServices bundle (patient portal, texting, payment portal)",
    "ODMobile / ODTouch mobile apps",
    "Imaging bridges (provider-specific imaging modules)",
    "eClipboard / eForms advanced features",
    "Central Enterprise Management Tool (CEMT)",
    "Replication / Middle Tier",
    "Payment gateway connectors (XCharge, PayConnect, PaySimple)",
    "AI image analysis integrations (Pearl, BetterDiagnostics)",
    "Web Sched advanced"
  ],
  "integrations": [
    "DentalXChange",
    "Change Healthcare",
    "eClinicalWorks",
    "DoseSpot (eRx)",
    "NewCrop / Ensora (eRx)",
    "Pearl (AI imaging)",
    "BetterDiagnostics (AI imaging)",
    "Dexis (imaging)",
    "Patterson Imaging",
    "3Shape",
    "QuickBooks Online",
    "PaySimple",
    "XCharge (OpenEdge)",
    "PayConnect",
    "CareCredit",
    "DentalTek",
    "DentalStudio / PracticeWeb / Practice Booster",
    "Numerous imaging vendors (Schick, XDR, Suni, Planmeca, Prexion)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "C-CDA / CCD",
    "DICOM (via imaging bridges)",
    "SNOMED CT",
    "LOINC",
    "ICD-10",
    "RxNorm"
  ],
  "api_available": "yes",
  "system_requirements": "Server: MySQL / MariaDB (port 3306), Windows Server or Linux host; Workstations: Windows (.NET); optional middle tier/web server for cloud/local API",
  "compliance": [
    "HIPAA",
    "HITECH",
    "GDPR"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit (TLS)",
    "Options for encryption at rest",
    "Role-based access control / permissions",
    "Single Sign-On / domain login support",
    "Audit trail / security logs",
    "Backup and replication controls",
    "Service firewall and ports guidance"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Patient portal authorization and authorized representatives",
    "Audit logs for access tracking",
    "Privacy/GDPR information and regional settings"
  ],
  "data_residency": "Open Dental Cloud: US‑hosted; alternatively customers can self‑host (on‑prem) or use self‑directed cloud hosting to control region",
  "customers": [],
  "user_reviews": [
    "Open Dental is by far the best. When we have an issue, they help with it immediately.",
    "The total cost (~$350/month) is way less than competitors and it integrates and works great.",
    "Takes some getting used to but Open Dental is wonderful and can integrate with a lot of outside vendors/services.",
    "Front-desk workflows can feel clunky — 'literally a million clicks' for some actions — but the system is highly customizable.",
    "Support and the community are strong; when we need help their help line is available and responsive."
  ],
  "ratings": [
    "Capterra: 4.6 / 5",
    "Software Advice: 4.6 / 5",
    "G2: Listed on G2 with user reviews (G2 aggregate rating page available)",
    "TrustRadius: Positive reviews highlighting speed and support (see TrustRadius profile)"
  ],
  "support_channels": [
    "email",
    "phone",
    "after_hours",
    "community_forum",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2003",
  "integration_parents": [],
  "integration_partners": [
    "Flex Dental",
    "Podium",
    "Solutionreach",
    "DentalXChange",
    "Pearl",
    "BetterDiagnostics",
    "PaySimple",
    "QuickBooks Online",
    "Dexis",
    "Carestream",
    "Patterson Imaging",
    "Medit Link",
    "3Shape",
    "XDR",
    "DayDream",
    "Dntel",
    "TSI",
    "Central Data Storage (CDS)",
    "DataHEALTH",
    "BlueIQ"
  ],
  "id": "P1191",
  "slug": "open-dental",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/open-dental.json"
  }
}