JSON twin: https://www.healthaidb.com/software/onesignal.json
OneSignal
OneSignal is a commercial, omnichannel customer engagement platform for sending push, in‑app, email, SMS and RCS messages with targeting, automation and analytics.
OneSignal provides SDKs, APIs and a web UI to create, automate and measure cross‑channel messaging (mobile push, web push, in‑app, email, SMS, RCS, Live Activities). Key capabilities include journeys (visual workflow), segmentation & personalization, A/B testing, intelligent delivery, analytics and a broad integrations ecosystem. Offered as a freemium platform with higher tiers and enterprise contracts.
yes
2011
US-hosted by default; GDPR-support and EU data processing controls available via product settings and Enterprise arrangements
P1187
2025-09-07
commercial / proprietary
Free plan (0 USD) with basic channels; Growth starts at $19/mo + usage fees by channel (mobile push $0.012/MAU, web push $0.004/subscriber, email tiered); Professional and Enterprise are custom/annual—contact sales. Trial/free tier available.
freemium
2013
—
SaaS-hosted; mobile apps require iOS/Android SDKs and platform push credentials (APNs, FCM)
product
1.0
{
"company_name": "OneSignal",
"company_url": "https://onesignal.com/",
"company_offices": [
"United States",
"United Kingdom",
"Singapore"
],
"company_founding": "2011",
"product_url": "https://onesignal.com/",
"categories": [
"patient-facing",
"communication",
"engagement",
"messaging",
"notification",
"marketing automation",
"developer tools"
],
"market_segment": [
"enterprise",
"smb",
"developer-focused",
"consumer-facing"
],
"links": [
"https://onesignal.com/",
"https://onesignal.com/about",
"https://documentation.onesignal.com/",
"https://onesignal.com/pricing",
"https://onesignal.com/security",
"https://onesignal.com/news",
"https://www.g2.com/products/onesignal/reviews",
"https://www.capterra.com/p/167039/OneSignal/",
"https://onesignal.com/blog/series-c-funding/",
"https://onesignal.com/news/onesignal-completes-soc-2-type-ii-certification-and-hipaa-compliance"
],
"summary": "OneSignal is a commercial, omnichannel customer engagement platform for sending push, in‑app, email, SMS and RCS messages with targeting, automation and analytics.",
"description": "OneSignal provides SDKs, APIs and a web UI to create, automate and measure cross‑channel messaging (mobile push, web push, in‑app, email, SMS, RCS, Live Activities). Key capabilities include journeys (visual workflow), segmentation & personalization, A/B testing, intelligent delivery, analytics and a broad integrations ecosystem. Offered as a freemium platform with higher tiers and enterprise contracts.",
"target_users": [
"developers",
"product managers",
"marketing teams",
"customer engagement teams",
"operations / admins",
"patients (message recipients)"
],
"specialties": [],
"regions_available": [
"United States",
"European Union",
"United Kingdom",
"Canada",
"Australia",
"India",
"Japan",
"South Korea",
"Brazil",
"Mexico"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Portuguese",
"Japanese",
"Korean",
"Chinese (Simplified)",
"Italian",
"Dutch"
],
"pricing_model": "freemium",
"pricing_details": "Free plan (0 USD) with basic channels; Growth starts at $19/mo + usage fees by channel (mobile push $0.012/MAU, web push $0.004/subscriber, email tiered); Professional and Enterprise are custom/annual—contact sales. Trial/free tier available.",
"license": "commercial / proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Windows",
"macOS",
"Linux"
],
"features": [
"Mobile push notifications",
"Web push notifications",
"Email messaging",
"SMS messaging",
"In‑app messaging",
"RCS messaging",
"Journeys / multi-step automation",
"Segmentation & targeting",
"Personalization & templating",
"REST API for sending & managing messages",
"Mobile & web SDKs (iOS, Android, Web, Flutter, React Native)",
"Analytics & message reporting",
"A/B testing",
"Scheduled & triggered messaging",
"Rich media (images, GIFs) & action buttons",
"Silent/data background notifications",
"Notification channels / categories (Android)",
"Badges and deep links",
"Delivery & retry controls"
],
"optional_modules": [
"Enterprise plan (BAA, SLAs, dedicated support)",
"Dedicated IP / deliverability for email",
"Priority & dedicated support",
"Custom integrations & professional services",
"Advanced analytics / exports",
"Access to SOC2/ISO reports (on request)"
],
"integrations": [
"Firebase Cloud Messaging (FCM)",
"Apple Push Notification service (APNs)",
"Segment",
"Zapier",
"Shopify",
"WordPress",
"Google Analytics",
"GitHub (SDKs/examples)",
"Customer integrations via REST API / webhooks"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "SaaS-hosted; mobile apps require iOS/Android SDKs and platform push credentials (APNs, FCM)",
"compliance": [
"SOC 2 Type II",
"ISO 27001",
"ISO 27701",
"HIPAA (supports; BAA available)",
"GDPR",
"CCPA"
],
"certifications": [
"SOC 2 Type II",
"ISO 27001",
"ISO 27701"
],
"security_features": [
"TLS encryption in transit",
"Encryption at rest (platform controls)",
"Role-based access control (RBAC)",
"SSO / SAML support",
"Audit logs",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available for Enterprise",
"Consent management tools / opt-out APIs",
"User data deletion & portability controls",
"Configurable data handling to support GDPR/CCPA"
],
"data_residency": "US-hosted by default; GDPR-support and EU data processing controls available via product settings and Enterprise arrangements",
"customers": [
"Eventbrite",
"Whole Foods",
"Zynga",
"Bitcoin.com",
"Zenni Optical",
"Nexstar",
"DHL",
"Royal Caribbean",
"AB InBev",
"Peapod",
"Rapchat",
"TAG Heuer",
"Beach Bum Games",
"Cashea",
"Taptap Send",
"Betmate"
],
"user_reviews": [
"Easy to integrate and get started — SDKs and docs are straightforward.",
"Great for sending web and mobile push at scale with good delivery rates.",
"Powerful segmentation and journey builder — helped improve retention.",
"UI can feel cluttered when managing many campaigns.",
"Support is helpful but response times vary for complex issues.",
"Pricing can become expensive as message volume grows.",
"API is flexible and allowed custom automation for our product.",
"A reliable solution for cross-platform push and in-app messaging.",
"Some advanced reporting requires exporting data to BI tools.",
"Mobile SDKs worked well across Android, iOS and React Native."
],
"ratings": [
"G2: 4.7/5",
"Capterra: 4.4/5",
"TrustRadius: 8.3/10",
"Trustpilot: 2.1/5"
],
"support_channels": [
"email",
"chat (in-app)",
"ticketing/portal",
"developer community/forums",
"documentation",
"status page"
],
"training_options": [
"documentation",
"on-demand demos/videos",
"webinars",
"live_online (sales/product demos)",
"developer guides/samples"
],
"release_year": "2013",
"integration_partners": [
"Segment",
"Firebase",
"Mixpanel",
"Amplitude",
"Google Analytics",
"Zapier",
"Shopify",
"WordPress",
"Snowflake",
"HubSpot",
"Salesforce",
"Looker/Google BigQuery",
"Datadog",
"Braze (data integrations)",
"Adjust",
"AppsFlyer",
"Stripe",
"Intercom",
"Sentry",
"Microsoft Azure"
],
"id": "P1187",
"slug": "onesignal",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/onesignal.json"
}
}