JSON twin: https://www.healthaidb.com/software/oncehub.json
OnceHub
https://www.oncehub.com/scheduling/scheduling-software
OnceHub is a cloud-based appointment scheduling and conversational engagement platform that automates booking, routing and AI-driven chat for businesses, including HIPAA-capable deployments for healthcare.
OnceHub provides online appointment scheduling, routing and distribution, chatbots/AI conversations, live engagement and integrations with calendars, video platforms and CRMs. It supports one-to-one, group and panel meetings, advanced availability rules (buffers, lead times, round-robin, pooled availability), customizable booking pages, notification templates (email/SMS), and an add-on Security & Compliance pack (including BAA/HIPAA support) and enterprise agreements.
yes
2006
Hosted on Microsoft Azure and AWS data centers; specific region selection/options not specified on public pages.
P1180
2025-09-04
commercial proprietary
Free (Basic) tier; Schedule: $10/user/month (monthly price shown as $12 then discounted to $10 seat/month when billed yearly); Route: $19/user/month (listed $23 then $19/seat/month yearly); Engage: $39/user/month (listed $47 then $39/seat/month yearly); Security & Compliance add-on: $5/user/month (listed $6 then $5/seat/month yearly); Enterprise: custom pricing, contact vendor. 14-day free trial (no card required).
freemium
2011
product
1.0
{
"company_name": "OnceHub",
"company_url": "https://www.oncehub.com",
"company_offices": [
"United States",
"India",
"South Africa",
"Colombia"
],
"company_founding": "2006",
"product_url": "https://www.oncehub.com/scheduling/scheduling-software",
"categories": [
"administrative",
"patient-facing",
"scheduling",
"digital engagement",
"workforce/team scheduling"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.oncehub.com",
"https://www.oncehub.com/about",
"https://www.oncehub.com/scheduling/scheduling-software",
"https://www.oncehub.com/pricing",
"https://www.oncehub.com/integrations",
"https://www.oncehub.com/trustcenter",
"https://help.oncehub.com",
"https://www.g2.com/products/oncehub/reviews",
"https://www.capterra.com/p/122968/ScheduleOnce/reviews"
],
"summary": "OnceHub is a cloud-based appointment scheduling and conversational engagement platform that automates booking, routing and AI-driven chat for businesses, including HIPAA-capable deployments for healthcare.",
"description": "OnceHub provides online appointment scheduling, routing and distribution, chatbots/AI conversations, live engagement and integrations with calendars, video platforms and CRMs. It supports one-to-one, group and panel meetings, advanced availability rules (buffers, lead times, round-robin, pooled availability), customizable booking pages, notification templates (email/SMS), and an add-on Security & Compliance pack (including BAA/HIPAA support) and enterprise agreements.",
"target_users": [
"clinicians",
"practice administrators",
"medical office staff",
"telehealth coordinators",
"customer service agents",
"sales teams",
"patients",
"schedulers"
],
"specialties": [
"general practice/primary care",
"dental",
"mental health/behavioral health",
"telemedicine",
"rehabilitation",
"outpatient services"
],
"regions_available": [
"Global"
],
"languages_supported": [],
"pricing_model": "freemium",
"pricing_details": "Free (Basic) tier; Schedule: $10/user/month (monthly price shown as $12 then discounted to $10 seat/month when billed yearly); Route: $19/user/month (listed $23 then $19/seat/month yearly); Engage: $39/user/month (listed $47 then $39/seat/month yearly); Security & Compliance add-on: $5/user/month (listed $6 then $5/seat/month yearly); Enterprise: custom pricing, contact vendor. 14-day free trial (no card required).",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Custom booking pages and scheduling flows",
"Team routing & distribution (smart routing forms)",
"AI‑driven scheduling and chatbots",
"Calendar sync (Google, Office 365, Exchange, iCloud)",
"Video conferencing link generation (Zoom, Google Meet, Teams, Webex, GoToMeeting)",
"Native CRM sync (HubSpot, Salesforce) and contact creation/updates",
"Zapier connector for thousands of apps",
"REST API for bookings, users, teams and exports",
"Webhooks for real‑time event notifications",
"Analytics and meeting/campaign dashboards",
"Activity stream (reschedule/cancel/reassign bookings)",
"Contact management with custom fields",
"Single‑use scheduling links",
"Payment collection integrations (Stripe, PayPal)",
"Room reservations via productivity suite room directory",
"Role‑based account and team management",
"Custom security policies (session controls, password rules)",
"Invisible CAPTCHA / spam prevention",
"Exporting and reporting of users, teams and contacts",
"Notifications/email sending from corporate mailboxes"
],
"optional_modules": [
"AI‑Driven Scheduling",
"Team Scheduling & Routing",
"Advanced Analytics / Insights",
"Payments add‑ons (Stripe/PayPal)"
],
"integrations": [
"Google Calendar",
"Microsoft 365 / Office 365 Calendar",
"Microsoft Exchange / Outlook Calendar",
"iCloud Calendar",
"Zoom",
"Google Meet",
"Microsoft Teams",
"Cisco Webex",
"GoToMeeting",
"Salesforce",
"HubSpot",
"Zapier",
"Stripe",
"PayPal",
"Slack",
"Twilio",
"Mailchimp",
"Google Sheets",
"Microsoft Dynamics 365",
"QuickBooks Online"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"GDPR",
"HIPAA (BAA available)",
"SOC 2",
"PCI DSS Level I",
"FERPA",
"FINRA",
"TX‑RAMP Level II"
],
"certifications": [
"SOC 2",
"PCI DSS Level I",
"TX‑RAMP Level II"
],
"security_features": [
"Encryption at rest and in transit",
"Two‑factor authentication (email/SMS/authenticator apps)",
"Single sign‑on (SSO)",
"Role‑based access controls",
"Audit logging",
"Regular penetration testing",
"AI‑driven threat detection",
"Session controls and account lockout policies",
"Invisible CAPTCHA (bot protection)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Cookie consent & permission requests",
"Options to send notifications from corporate email accounts",
"Contact data export and deletion controls"
],
"data_residency": "Hosted on Microsoft Azure and AWS data centers; specific region selection/options not specified on public pages.",
"customers": [
"ABG Print",
"Iowa",
"SageRutty",
"Johnson Turner Legal",
"Trilogy",
"Sedona Soul",
"Andela",
"Genesis",
"Clubwealth",
"WorkforceHub",
"Sentinel Benefits",
"Such a Voice",
"Crucial Learning",
"PBL Works"
],
"user_reviews": [
"I use OnceHub, which costs around $150 per year, and it handles scheduling for my department reliably.",
"More robust and customizable than Calendly — great for designing multi-step booking journeys and forms.",
"Easy to use and integrates well with Google and Outlook calendars; prevents double bookings and saves time.",
"AI chat and routing helped us qualify leads before they hit the calendar, reducing no-shows and unqualified meetings.",
"Branding and customizable booking pages make the client experience feel professional and seamless."
],
"ratings": [
"G2: 4.7/5 (approx.)",
"Capterra: 4.6/5 (approx.)",
"TrustRadius: 4.3/5 (approx.)"
],
"support_channels": [
"email",
"chat",
"ticketing",
"knowledge_base/documentation",
"video_help/resources"
],
"training_options": [
"documentation",
"webinars",
"video_walkthroughs",
"live_online/on-demand demos"
],
"release_year": "2011",
"integration_partners": [
"Google Workspace / Google Calendar",
"Microsoft 365 / Outlook / Exchange",
"Gmail",
"iCloud",
"Google Meet",
"Microsoft Teams",
"Zoom",
"GoTo (GoToMeeting)",
"Webex",
"Salesforce",
"Zapier",
"API / Webhooks"
],
"id": "P1180",
"slug": "oncehub",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-04",
"links_json": {
"self": "https://www.healthaidb.com/software/oncehub.json"
}
}