OnceHub

JSON twin: https://www.healthaidb.com/software/oncehub.json

Company Name

OnceHub

Product URL

https://www.oncehub.com

Company URL

https://www.oncehub.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

OnceHub offers HIPAA-compliant scheduling software designed to streamline appointment booking for healthcare providers, enhancing patient engagement and operational efficiency.

Description

OnceHub provides a secure, HIPAA-compliant scheduling platform tailored for healthcare providers, enabling patients to book consultations and appointments seamlessly. Key features include personalized calendar links, automated email and SMS reminders to reduce no-shows, and customizable screening questions to guide patients to appropriate appointments. The platform integrates with major calendars and video conferencing tools, ensuring efficient resource utilization and improved patient satisfaction. OnceHub is utilized by various healthcare facilities worldwide, including dental clinics, mental health practices, and medical organizations, to optimize scheduling processes and foster better patient relationships.

Api Available

yes

Certifications

• SOC 2
• PCI DSS Level I
• TX-RAMP Level II

Company Founding

2011

Company Offices

• United States
• United Kingdom
• Canada
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden

Compliance

• HIPAA
• GDPR
• SOC 2
• PCI DSS Level I
• FERPA
• FINRA
• TX-RAMP Level II

Customers

• Susan D.
• Nancy S.
• Faith J.
• Aditya S.
• Gulbahar T.
• Noorin Y.
• Lisa K.
• Santiago Gonzalez G.
• Ryan P.

Data Residency

Hosted on Microsoft Azure and AWS data centers; specific region selection/options not specified on public pages.

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Custom booking pages and scheduling flows
• Team routing and distribution
• AI-driven scheduling and chatbots
• Calendar synchronization (Google, Office 365, Exchange, iCloud)
• Video conferencing link generation (Zoom, Google Meet, Microsoft Teams, GoToMeeting, Webex)
• Native CRM synchronization (HubSpot, Salesforce)
• Advanced availability rules (buffers, lead times, round-robin, pooled availability)
• Customizable booking pages
• Notification templates (email/SMS)
• Security and compliance add-on (including BAA/HIPAA support)

Id

SW1922

Integration Partners

• Infusionsoft
• Zapier
• Zoom

Integrations

• Google Calendar
• Office 365
• Exchange
• iCloud
• Zoom
• Google Meet
• Microsoft Teams
• GoToMeeting
• Webex
• HubSpot
• Salesforce
• Zapier
• API
• Webhooks

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Belgian Dutch
• Swiss German
• Austrian German
• New Zealand English
• Japanese
• Korean
• Chinese
• Portuguese
• Russian
• Arabic

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• AI-Driven Scheduling
• Team Scheduling & Routing
• Advanced Analytics / Insights
• Payments add-ons (Stripe/PayPal)

Os Platforms

• Web
• iOS
• Android

Pricing Details

Plans start at $10 per user per month. Free trial available with no credit card required.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Cookie consent & permission requests
• Options to send notifications from corporate email accounts
• Contact data export and deletion controls

Product Code

SW1922

Product Name

OnceHub

Ratings

• 4.5/5 (32 reviews) - G2
• 4.4/5 (54 reviews) - G2

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• New Zealand
• Japan
• South Korea
• Singapore

Related Urls

• https://elion.health/products/oncehub

Release Year

2012

Security Features

• Encryption at rest and in transit
• Two-factor authentication (email/SMS/authenticator apps)
• Single sign-on (SSO)
• Role-based access controls
• Audit logging
• Regular penetration testing
• AI-driven threat detection
• Session controls and account lockout policies
• Invisible CAPTCHA (bot protection)

Specialties

• General Medicine
• Dentistry
• Mental Health
• Pediatrics
• Orthopedics
• Cardiology
• Dermatology
• Neurology
• Gynecology
• Ophthalmology
• Urology
• Endocrinology
• Gastroenterology
• Pulmonology
• Rheumatology
• Hematology
• Infectious Diseases
• Allergy And Immunology
• Anesthesiology
• Pathology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Flexible Scheduling, Almost Perfect Experience
• One of the most flexible online booking tools
• Always a Good Experience!
• Great solution for Scheduling and Appointments requirements
• Best scheduler platform
• Easy to use and very efficient.
• Can't live without OnceHub
• Quick and flexible scheduling
• Get rid of the back and forth of scheduling

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "OnceHub",
  "company_name": "OnceHub",
  "product_url": "https://www.oncehub.com",
  "company_url": "https://www.oncehub.com",
  "related_urls": [
    "https://elion.health/products/oncehub"
  ],
  "product_code": "SW1922",
  "summary": "OnceHub offers HIPAA-compliant scheduling software designed to streamline appointment booking for healthcare providers, enhancing patient engagement and operational efficiency.",
  "description": "OnceHub provides a secure, HIPAA-compliant scheduling platform tailored for healthcare providers, enabling patients to book consultations and appointments seamlessly. Key features include personalized calendar links, automated email and SMS reminders to reduce no-shows, and customizable screening questions to guide patients to appropriate appointments. The platform integrates with major calendars and video conferencing tools, ensuring efficient resource utilization and improved patient satisfaction. OnceHub is utilized by various healthcare facilities worldwide, including dental clinics, mental health practices, and medical organizations, to optimize scheduling processes and foster better patient relationships.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins"
  ],
  "specialties": [
    "General Medicine",
    "Dentistry",
    "Mental Health",
    "Pediatrics",
    "Orthopedics",
    "Cardiology",
    "Dermatology",
    "Neurology",
    "Gynecology",
    "Ophthalmology",
    "Urology",
    "Endocrinology",
    "Gastroenterology",
    "Pulmonology",
    "Rheumatology",
    "Hematology",
    "Infectious Diseases",
    "Allergy And Immunology",
    "Anesthesiology",
    "Pathology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "New Zealand",
    "Japan",
    "South Korea",
    "Singapore"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Belgian Dutch",
    "Swiss German",
    "Austrian German",
    "New Zealand English",
    "Japanese",
    "Korean",
    "Chinese",
    "Portuguese",
    "Russian",
    "Arabic"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Plans start at $10 per user per month. Free trial available with no credit card required.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Canada",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden"
  ],
  "company_founding": "2011",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Custom booking pages and scheduling flows",
    "Team routing and distribution",
    "AI-driven scheduling and chatbots",
    "Calendar synchronization (Google, Office 365, Exchange, iCloud)",
    "Video conferencing link generation (Zoom, Google Meet, Microsoft Teams, GoToMeeting, Webex)",
    "Native CRM synchronization (HubSpot, Salesforce)",
    "Advanced availability rules (buffers, lead times, round-robin, pooled availability)",
    "Customizable booking pages",
    "Notification templates (email/SMS)",
    "Security and compliance add-on (including BAA/HIPAA support)"
  ],
  "optional_modules": [
    "AI-Driven Scheduling",
    "Team Scheduling & Routing",
    "Advanced Analytics / Insights",
    "Payments add-ons (Stripe/PayPal)"
  ],
  "integrations": [
    "Google Calendar",
    "Office 365",
    "Exchange",
    "iCloud",
    "Zoom",
    "Google Meet",
    "Microsoft Teams",
    "GoToMeeting",
    "Webex",
    "HubSpot",
    "Salesforce",
    "Zapier",
    "API",
    "Webhooks"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2",
    "PCI DSS Level I",
    "FERPA",
    "FINRA",
    "TX-RAMP Level II"
  ],
  "certifications": [
    "SOC 2",
    "PCI DSS Level I",
    "TX-RAMP Level II"
  ],
  "security_features": [
    "Encryption at rest and in transit",
    "Two-factor authentication (email/SMS/authenticator apps)",
    "Single sign-on (SSO)",
    "Role-based access controls",
    "Audit logging",
    "Regular penetration testing",
    "AI-driven threat detection",
    "Session controls and account lockout policies",
    "Invisible CAPTCHA (bot protection)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Cookie consent & permission requests",
    "Options to send notifications from corporate email accounts",
    "Contact data export and deletion controls"
  ],
  "data_residency": "Hosted on Microsoft Azure and AWS data centers; specific region selection/options not specified on public pages.",
  "customers": [
    "Susan D.",
    "Nancy S.",
    "Faith J.",
    "Aditya S.",
    "Gulbahar T.",
    "Noorin Y.",
    "Lisa K.",
    "Santiago Gonzalez G.",
    "Ryan P."
  ],
  "user_reviews": [
    "Flexible Scheduling, Almost Perfect Experience",
    "One of the most flexible online booking tools",
    "Always a Good Experience!",
    "Great solution for Scheduling and Appointments requirements",
    "Best scheduler platform",
    "Easy to use and very efficient.",
    "Can't live without OnceHub",
    "Quick and flexible scheduling",
    "Get rid of the back and forth of scheduling"
  ],
  "ratings": [
    "4.5/5 (32 reviews) - G2",
    "4.4/5 (54 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2012",
  "integration_partners": [
    "Infusionsoft",
    "Zapier",
    "Zoom"
  ],
  "id": "SW1922",
  "slug": "oncehub",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/oncehub.json"
  }
}