OnCall AI

JSON twin: https://www.healthaidb.com/software/oncall-ai.json

Company Name

YourMD

Product URL

https://yourmd.online

Company URL

https://yourmd.online

Categories

• clinical Documentation
• billing
• coding Automation
• telehealth
• Billing & Coding
• Telehealth Platform

Summary

OnCall AI is a mobile-first clinical documentation and billing tool that automates transcription, coding, and billing for physician-patient phone conversations, enhancing workflow efficiency and revenue generation.

Description

OnCall AI captures physician-patient phone conversations, transcribes them in real time, and generates structured medical notes with ICD-10 and CPT codes. It integrates with electronic medical records (EMRs) for seamless documentation and billing, aiming to streamline telehealth workflows and increase revenue by automating routine tasks.

Api Available

unknown

Certifications

• SOC 2 Type 2

Company Founding

2025

Company Offices

• United States

Compliance

• HIPAA
• SOC 2

Customers

• YourMD
• Elion Health
• athenahealth
• ModMed

Data Residency

Data Standards

• ICD-10
• CPT

Deployment Model

• SaaS

Features

• HIPAA-secure dialer for patient calls
• Automatic clinical note generation from calls
• Automated billing and code generation for calls
• Immediate delivery of notes and billing codes after call
• Phone-call scribe workflow (mobile-first)
• EMR/EHR integration for note transfer
• Support for in-person and video visit documentation
• Business Associate Agreement (BAA) support
• Voice recording deletion after note generation
• Encryption of data at rest and in transit

Id

SW1923

Integration Partners

• athenahealth
• ModMed

Integrations

• Epic Systems
• eClinicalWorks
• NextGen Healthcare
• DrChrono
• athenahealth
• Practice Fusion
• ModMed
• Jane App
• Elation Health
• Canvas Medical
• WebPT
• Experity

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

Os Platforms

• Web
• iOS
• Android

Pricing Details

Starting at $99 per user per month; customized options available for enterprise clients.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Automatic deletion of voice recordings after note generation
• Data minimization controls

Product Code

SW1923

Product Name

OnCall AI

Ratings

• 4.7 out of 5 on G2
• 4.1 out of 5 on Capterra

Regions Available

• United States

Related Urls

• https://elion.health/products/oncall-ai

Release Year

2025

Security Features

• Encryption at rest
• Encryption in transit
• FIPS 140-2 compliant encryption
• Data minimization and separation
• Voice recording deletion after processing
• Vendor BAA requirement

Specialties

• General Medicine
• Telehealth Services

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Physicians
• Nurse Practitioners (NPs)
• Physician Assistants (PAs)
• Medical Assistants (MAs)
• Telehealth Providers
• Private Practice Owners

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Excellent customer support. Very user-friendly template.
• I cannot recall them being unhelpful to me at all during or after the time I used them.
• Getting me forms and documents from old clients, they keep everything on record and easily accessible.
• Have used OnCall for over two years and am very satisfied with the product and customer service.
• Secure online sessions, client appointment reminders.
• Nothing, I have only had good experiences with this service.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "OnCall AI",
  "company_name": "YourMD",
  "product_url": "https://yourmd.online",
  "company_url": "https://yourmd.online",
  "related_urls": [
    "https://elion.health/products/oncall-ai"
  ],
  "product_code": "SW1923",
  "summary": "OnCall AI is a mobile-first clinical documentation and billing tool that automates transcription, coding, and billing for physician-patient phone conversations, enhancing workflow efficiency and revenue generation.",
  "description": "OnCall AI captures physician-patient phone conversations, transcribes them in real time, and generates structured medical notes with ICD-10 and CPT codes. It integrates with electronic medical records (EMRs) for seamless documentation and billing, aiming to streamline telehealth workflows and increase revenue by automating routine tasks.",
  "categories": [
    "clinical Documentation",
    "billing",
    "coding Automation",
    "telehealth",
    "Clinical Documentation",
    "Billing & Coding",
    "Telehealth Platform"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Physicians",
    "Nurse Practitioners (NPs)",
    "Physician Assistants (PAs)",
    "Medical Assistants (MAs)",
    "Telehealth Providers",
    "Private Practice Owners"
  ],
  "specialties": [
    "General Medicine",
    "Telehealth Services"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Starting at $99 per user per month; customized options available for enterprise clients.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2025",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "HIPAA-secure dialer for patient calls",
    "Automatic clinical note generation from calls",
    "Automated billing and code generation for calls",
    "Immediate delivery of notes and billing codes after call",
    "Phone-call scribe workflow (mobile-first)",
    "EMR/EHR integration for note transfer",
    "Support for in-person and video visit documentation",
    "Business Associate Agreement (BAA) support",
    "Voice recording deletion after note generation",
    "Encryption of data at rest and in transit"
  ],
  "optional_modules": [],
  "integrations": [
    "Epic Systems",
    "eClinicalWorks",
    "NextGen Healthcare",
    "DrChrono",
    "athenahealth",
    "Practice Fusion",
    "ModMed",
    "Jane App",
    "Elation Health",
    "Canvas Medical",
    "WebPT",
    "Experity"
  ],
  "data_standards": [
    "ICD-10",
    "CPT"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [
    "SOC 2 Type 2"
  ],
  "security_features": [
    "Encryption at rest",
    "Encryption in transit",
    "FIPS 140-2 compliant encryption",
    "Data minimization and separation",
    "Voice recording deletion after processing",
    "Vendor BAA requirement"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Automatic deletion of voice recordings after note generation",
    "Data minimization controls"
  ],
  "data_residency": "",
  "customers": [
    "YourMD",
    "Elion Health",
    "athenahealth",
    "ModMed"
  ],
  "user_reviews": [
    "Excellent customer support. Very user-friendly template.",
    "I cannot recall them being unhelpful to me at all during or after the time I used them.",
    "Getting me forms and documents from old clients, they keep everything on record and easily accessible.",
    "Have used OnCall for over two years and am very satisfied with the product and customer service.",
    "Secure online sessions, client appointment reminders.",
    "Nothing, I have only had good experiences with this service."
  ],
  "ratings": [
    "4.7 out of 5 on G2",
    "4.1 out of 5 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2025",
  "integration_partners": [
    "athenahealth",
    "ModMed"
  ],
  "id": "SW1923",
  "slug": "oncall-ai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/oncall-ai.json"
  }
}