On-Call Management
JSON twin: https://www.healthaidb.com/software/on-call-management.json
Company Name
QGenda
Product URL
https://www.qgenda.com/ocs/
Company URL
https://www.qgenda.com
Categories
Summary
QGenda On-Call Management streamlines on-call scheduling and communication for healthcare organizations, enhancing provider satisfaction and patient care efficiency.
Description
QGenda On-Call Management centralizes on-call schedules for employed and affiliated providers, offering real-time updates and intelligent search capabilities to quickly connect the right provider. It integrates with clinical communication platforms and provides mobile access for on-the-go management, aiming to improve operational efficiency, provider satisfaction, and patient care quality.
Api Available
yes
Certifications
- FDA 510(k)
- CE/MDR
- ONC
- ISO 27001
Company Founding
2006
Company Offices
Compliance
- HIPAA
- SOC 2 Type 1
- SOC 2 Type 2
Customers
- Medical Practice
- Hospital & Health Care
Data Residency
US-based cloud hosting
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- Centralized enterprise on-call schedule
- Real-time schedule updates
- Automated email notifications and alerts
- Intelligent search to find on-call provider
- Support for text, phone, and email contact methods
- Group text / team messaging
- Mobile app for on-the-go access
- Shift swapping and provider self-service
- Affiliate and employed provider management
- EMTALA / risk mitigation support
- Real-time delivery of schedules to clinical comms platforms
- Automated coverage gap alerts
- Reporting and analytics integration with data warehouses
- Integration with HRIS / payroll / time & attendance systems
Id
SW2096
Integration Partners
- Shift Admin
- ShiftWizard
- EasyShifts
- Epic
- OnShift
- CentralReach
- Schedule It
Integrations
- Epic
- Cerner
- Athenahealth
- Meditech
- Oracle Health
- Workday
- ADP
- UKG
- Ceridian
- Paychex
- PerfectServe
- Spok
- TigerConnect
- Voalte
- Vocera
- Imprivata
- Zotec
- MedHub
- Amion
Languages Supported
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
Os Platforms
Pricing Details
Contact vendor for pricing information.
Pricing Model
subscription
Privacy Features
- BAA available
- Consent management
- Anonymization
- Data minimization
Product Code
SW2096
Product Name
On-Call Management
Ratings
- 4.3 (66) - Capterra
- 4.6 (163) - G2
- 4.9 (19) - Shift Admin, a QGenda Company
- 4.3 (402) - ShiftWizard
- 4.7 (28) - EasyShifts
- 4.2 (932) - Epic
- 4.5 (39) - OnShift
- 4.2 (50) - CentralReach
- 4.3 (50) - Schedule It
Regions Available
Related Urls
Release Year
2006
Security Features
- Encryption
- RBAC
- SSO/SAML
- Audit logs
- 2FA
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- clinicians
- nurses
- admins
- patients
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- I love the organization of the program and being able to customize what the provider and the users see.
- It would be great to be able to customize the Dashboard according to the user is.
- It’s made my workflow more efficient and helped me stay organized across both roles.
- I wasn’t happy with how my signable documents turned out after they were mapped by QGenda.
- The tracking ability and report part of QGenda has really changed how our scheduling department tracks equality amongst our physicians.
- Is good in some areas and bad in others I sent a request for clarification on something new that was add it on the last update but I was not able to find it myself, so I need help this was more then two weeks ago and I have not received a response.
- The automated scheduling and rules set up seem to have hiccups or issues each time we try to fix them a different one would arise so I just stopped using the automation. If it worked or understood our complexity better somehow, it would make scheduling easier but I think our practice schedule and rules are too complex for the system to not counteract some of them along the line.
- I like that I can keep track of document expiration dates, store documents, keep track of credentialed providers and locations all in one place.
- I would like if templates that have been mapped could be searchable and deletable. It would be helpful if documents could be reviewed and redated/time stamped, some documents just need re-reviewed instead of having to refill everything. Mapping would be easier if there were more field selection options. For example, it would be nice to have a providers location order be available instead of alphabetical being the only option.
- I love that you can create rules for your providers and it will fill in where to put them. It use to take me a week to do by hand on an excel document. Now with what Shift Admin generates in a matter of minutes, I can tweak it and have it up and completed the same day I start it.
- We are able to track weekly, monthly and annual clinical targets, as well as changes and trades. We are able to fairly distribute and assign shifts on holidays because we have previous schedules at our fingertips.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "On-Call Management",
"company_name": "QGenda",
"product_url": "https://www.qgenda.com/ocs/",
"company_url": "https://www.qgenda.com",
"related_urls": [
"https://elion.health/products/qgenda-oncall"
],
"product_code": "SW2096",
"summary": "QGenda On-Call Management streamlines on-call scheduling and communication for healthcare organizations, enhancing provider satisfaction and patient care efficiency.",
"description": "QGenda On-Call Management centralizes on-call schedules for employed and affiliated providers, offering real-time updates and intelligent search capabilities to quickly connect the right provider. It integrates with clinical communication platforms and provides mobile access for on-the-go management, aiming to improve operational efficiency, provider satisfaction, and patient care quality.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"Clinical",
"Administrative",
"Patient-facing"
],
"market_segment": [
"enterprise",
"smb"
],
"target_users": [
"clinicians",
"nurses",
"admins",
"patients"
],
"specialties": [
"Anesthesiology",
"Cardiology",
"Emergency Medicine",
"Obgyn",
"Orthopedics",
"Radiology"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Contact vendor for pricing information.",
"license": "commercial",
"company_offices": [
"United States"
],
"company_founding": "2006",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Centralized enterprise on-call schedule",
"Real-time schedule updates",
"Automated email notifications and alerts",
"Intelligent search to find on-call provider",
"Support for text, phone, and email contact methods",
"Group text / team messaging",
"Mobile app for on-the-go access",
"Shift swapping and provider self-service",
"Affiliate and employed provider management",
"EMTALA / risk mitigation support",
"Real-time delivery of schedules to clinical comms platforms",
"Automated coverage gap alerts",
"Reporting and analytics integration with data warehouses",
"Integration with HRIS / payroll / time & attendance systems"
],
"optional_modules": [
"Advanced Scheduling"
],
"integrations": [
"Epic",
"Cerner",
"Athenahealth",
"Meditech",
"Oracle Health",
"Workday",
"ADP",
"UKG",
"Ceridian",
"Paychex",
"PerfectServe",
"Spok",
"TigerConnect",
"Voalte",
"Vocera",
"Imprivata",
"Zotec",
"MedHub",
"Amion"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2 Type 1",
"SOC 2 Type 2"
],
"certifications": [
"FDA 510(k)",
"CE/MDR",
"ONC",
"ISO 27001"
],
"security_features": [
"Encryption",
"RBAC",
"SSO/SAML",
"Audit logs",
"2FA"
],
"privacy_features": [
"BAA available",
"Consent management",
"Anonymization",
"Data minimization"
],
"data_residency": "US-based cloud hosting",
"customers": [
"Medical Practice",
"Hospital & Health Care"
],
"user_reviews": [
"I love the organization of the program and being able to customize what the provider and the users see.",
"It would be great to be able to customize the Dashboard according to the user is.",
"It’s made my workflow more efficient and helped me stay organized across both roles.",
"I wasn’t happy with how my signable documents turned out after they were mapped by QGenda.",
"The tracking ability and report part of QGenda has really changed how our scheduling department tracks equality amongst our physicians.",
"Is good in some areas and bad in others I sent a request for clarification on something new that was add it on the last update but I was not able to find it myself, so I need help this was more then two weeks ago and I have not received a response.",
"The automated scheduling and rules set up seem to have hiccups or issues each time we try to fix them a different one would arise so I just stopped using the automation. If it worked or understood our complexity better somehow, it would make scheduling easier but I think our practice schedule and rules are too complex for the system to not counteract some of them along the line.",
"I like that I can keep track of document expiration dates, store documents, keep track of credentialed providers and locations all in one place.",
"I would like if templates that have been mapped could be searchable and deletable. It would be helpful if documents could be reviewed and redated/time stamped, some documents just need re-reviewed instead of having to refill everything. Mapping would be easier if there were more field selection options. For example, it would be nice to have a providers location order be available instead of alphabetical being the only option.",
"I love that you can create rules for your providers and it will fill in where to put them. It use to take me a week to do by hand on an excel document. Now with what Shift Admin generates in a matter of minutes, I can tweak it and have it up and completed the same day I start it.",
"We are able to track weekly, monthly and annual clinical targets, as well as changes and trades. We are able to fairly distribute and assign shifts on holidays because we have previous schedules at our fingertips."
],
"ratings": [
"4.3 (66) - Capterra",
"4.6 (163) - G2",
"4.9 (19) - Shift Admin, a QGenda Company",
"4.3 (402) - ShiftWizard",
"4.7 (28) - EasyShifts",
"4.2 (932) - Epic",
"4.5 (39) - OnShift",
"4.2 (50) - CentralReach",
"4.3 (50) - Schedule It"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2006",
"integration_partners": [
"Shift Admin",
"ShiftWizard",
"EasyShifts",
"Epic",
"OnShift",
"CentralReach",
"Schedule It"
],
"id": "SW2096",
"slug": "on-call-management",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/on-call-management.json"
}
}