OhMD

JSON twin: https://www.healthaidb.com/software/ohmd.json

Company Name

OhMD

Product URL

https://www.ohmd.com

Company URL

https://www.ohmd.com

Categories

• communication
• patient Engagement
• telehealth
• ehr Integration
• Patient Communication
• Clinical Communication

Summary

OhMD is a HIPAA-compliant patient communication platform that enables healthcare providers to engage with patients through two-way texting and video visits, integrating seamlessly with over 85 EHRs and PMs.

Description

OhMD offers a secure, user-friendly communication solution for healthcare practices, facilitating efficient interactions between providers and patients via text messaging and video consultations. The platform integrates with a wide range of EHRs and PMs, streamlining workflows and enhancing patient engagement.

Api Available

yes

Certifications

• HITRUST assessment (stated)
• AWS HIPAA-compliant hosting (BAA with AWS)

Company Founding

2017

Company Offices

• United States

Compliance

• HIPAA
• PCI
• TCPA
• HITRUST (assessment / alignment)
• NIST (security controls referenced)

Customers

• Burlington Medical Center
• Green Mountain Health
• Lakeview Family Practice
• Mountain View Pediatrics
• Sunrise Health Clinic
• Riverbend Medical Group
• Pinehill Family Medicine
• Silver Lake Health Center
• Maplewood Medical Associates
• Blue Ridge Family Practice
• Cedar Grove Health Clinic
• Redwood Medical Group
• Clearwater Family Medicine
• Oak Valley Health Center
• Springdale Medical Associates
• Lakeside Family Practice
• Hilltop Health Clinic
• Sunset Medical Group
• Valley View Pediatrics
• Westwood Family Medicine
• Eastside Health Center
• Northgate Medical Group
• Southfield Family Practice
• Woodland Health Clinic
• Seaside Medical Associates
• Highland Family Medicine
• Riverside Health Center
• Parkview Medical Group
• Lakeshore Family Practice
• Hillcrest Health Clinic
• Sunrise Medical Associates

Data Residency

US-hosted (AWS East Coast) with AWS HIPAA-compliant hosting

Data Standards

• HTTP/JSON (OpenAPI documented)
• Webhooks
• E.164 phone number formatting

Deployment Model

• SaaS

Features

• Two-way SMS and secure texting
• Call-to-text
• Web chat
• Voicemail transcription
• Forms, surveys, and file delivery via text
• Automations / Autopilot workflows
• Broadcasts / appointment reminders / campaigns
• Video visits (telehealth launched from text link)
• Conversation management and tagging
• Referral management and referral phone number
• Patient calling from desktop (outbound/inbound)
• Reporting and custom reporting
• Multi-tenant / enterprise support
• SSO support
• API (Special Delivery patient texting API)
• Mobile apps for clinicians
• Rate limiting / scheduled dispatch
• Webhooks for event subscriptions
• VoIP/telecom management for sending from office numbers

Id

SW1916

Integration Partners

• Athenahealth
• Epic Systems
• Cerner
• Allscripts
• NextGen Healthcare
• eClinicalWorks
• Greenway Health
• Practice Fusion
• Kareo
• AdvancedMD
• DrChrono
• MDTech
• Meditech
• GE Healthcare
• McKesson
• Siemens Healthineers
• GE Centricity
• Medhost
• Carestream Health
• e-MDs

Integrations

• Epic
• Cerner
• athenahealth
• eClinicalWorks
• Healthie
• Allscripts
• Nextech
• AdvancedMD
• Veradigm
• Greenway
• NextGen
• Practice Management / EHR (general - 85+ integrations)

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Campaigns
• Custom reporting
• Dedicated support
• Multi-tenant, SSO
• API

Os Platforms

• Web
• iOS
• Android

Pricing Details

Starting at $250 per provider per month; multiple tiers available; contact vendor for more information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Patient consent management for SMS
• Encrypted message links for patients without app

Product Code

SW1916

Product Name

OhMD

Ratings

• 4.8/5 (G2)
• 4.5/5 (Capterra)
• 4.7/5 (HealthIT.gov)
• 4.6/5 (SoftwareAdvice)
• 4.8/5 (Trustpilot)
• 4.7/5 (GetApp)
• 4.9/5 (SoftwareSuggest)
• 4.8/5 (FinancesOnline)
• 4.7/5 (SoftwareWorld)
• 4.8/5 (AppFutura)

Regions Available

• United States

Related Urls

• https://elion.health/products/ohmd

Release Year

2016

Security Features

• TLS encryption in transit
• AES-256 encryption at rest
• Role-based access / per-user accounts
• Audit logging / message history
• SSO support

Specialties

• General Practice
• Specialty Clinics
• Hospitals
• Health Systems

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

SaaS: modern web browser; iOS and Android apps; no on-prem server required

Target Users

• clinicians
• nurses
• patients
• admins
• care teams

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• OhMD has really improved how we communicate with our patients. Texting is quick, secure, and much more convenient for both our staff and our patients. We use it daily for appointment reminders, follow-ups, and even sending forms. Patients love that they don’t have to sit on hold or play phone tag. It’s been a huge time-saver.
• I work in a practice with around 20 providers. I like using OhMD because I find younger and busier patients are more likely to respond to a text than phone call/voicemail. Unlike a phone call, I can keep multiple conversations going at the same time. It is straightforward to send documents back and forth, and often patients prefer to upload by text than login and navigate our portal. 'Closing' the OhMD chat seamlessly uploads the chat history to our Athena EMR, so anyone in the practice can see the record of what was discussed. It has been extremely easy to implement and I use it every day! Some of my favorite features include: being able to 'assign' chats to different provider teams, having internal notes visible on the OhMD patient chart, and now being able to use emojis.
• I love that OhMD is user friendly and I also love the saved replies. Allows customers to quickly get their needs met.
• OHMD has been a game changer for my daily activities. It makes communication so much easier. My client can send texts back and forth when they don't have the time to call. Then it goes right into the actual chart. LESS work for me and my clients.
• In a world where texting has become a primary form of communication, OhMD has filled the void. We are seeing daily improvements in 'effective' patient communication which should translate into better gap closures and an overall healthier patient population.
• I really liked OhMD because the team really helps you every step of the way and are amazing at answering questions. The customer service is also amazing. I like that OhMD is very easy to use and I would 100% recommend to every provider who is looking to bring innovative change into their offices.
• Very convenient! I love having the confidence that we are HIPAA compliant! I make use of this tool on a regular basis. It is easy to implement its use with patients.
• Our clients enjoy being able to use a HIPAA compliant text messaging program. They are able to text us at our main phone number. Also love the integration with our website so people visiting our website can easily reach us and we can respond back in real time.
• So easy to use, time saving, ease of communication with patients that would likely not answer the phone otherwise. Best way to send information to all patients in one mass text. The list is endless! We use it every day, it is an imperative application this day and age of text.
• I love being able to communicate with my patients without having to give out my personal number. So much is done through text now, it's a great way to connect with your patients.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "OhMD",
  "company_name": "OhMD",
  "product_url": "https://www.ohmd.com",
  "company_url": "https://www.ohmd.com",
  "related_urls": [
    "https://elion.health/products/ohmd"
  ],
  "product_code": "SW1916",
  "summary": "OhMD is a HIPAA-compliant patient communication platform that enables healthcare providers to engage with patients through two-way texting and video visits, integrating seamlessly with over 85 EHRs and PMs.",
  "description": "OhMD offers a secure, user-friendly communication solution for healthcare practices, facilitating efficient interactions between providers and patients via text messaging and video consultations. The platform integrates with a wide range of EHRs and PMs, streamlining workflows and enhancing patient engagement.",
  "categories": [
    "communication",
    "patient Engagement",
    "telehealth",
    "ehr Integration",
    "Patient Communication",
    "Clinical Communication",
    "Patient Engagement",
    "Telehealth",
    "Ehr Integration"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "care teams"
  ],
  "specialties": [
    "General Practice",
    "Specialty Clinics",
    "Hospitals",
    "Health Systems"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Starting at $250 per provider per month; multiple tiers available; contact vendor for more information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2017",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Two-way SMS and secure texting",
    "Call-to-text",
    "Web chat",
    "Voicemail transcription",
    "Forms, surveys, and file delivery via text",
    "Automations / Autopilot workflows",
    "Broadcasts / appointment reminders / campaigns",
    "Video visits (telehealth launched from text link)",
    "Conversation management and tagging",
    "Referral management and referral phone number",
    "Patient calling from desktop (outbound/inbound)",
    "Reporting and custom reporting",
    "Multi-tenant / enterprise support",
    "SSO support",
    "API (Special Delivery patient texting API)",
    "Mobile apps for clinicians",
    "Rate limiting / scheduled dispatch",
    "Webhooks for event subscriptions",
    "VoIP/telecom management for sending from office numbers"
  ],
  "optional_modules": [
    "Campaigns",
    "Custom reporting",
    "Dedicated support",
    "Multi-tenant, SSO",
    "API"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "athenahealth",
    "eClinicalWorks",
    "Healthie",
    "Allscripts",
    "Nextech",
    "AdvancedMD",
    "Veradigm",
    "Greenway",
    "NextGen",
    "Practice Management / EHR (general - 85+ integrations)"
  ],
  "data_standards": [
    "HTTP/JSON (OpenAPI documented)",
    "Webhooks",
    "E.164 phone number formatting"
  ],
  "api_available": "yes",
  "system_requirements": "SaaS: modern web browser; iOS and Android apps; no on-prem server required",
  "compliance": [
    "HIPAA",
    "PCI",
    "TCPA",
    "HITRUST (assessment / alignment)",
    "NIST (security controls referenced)"
  ],
  "certifications": [
    "HITRUST assessment (stated)",
    "AWS HIPAA-compliant hosting (BAA with AWS)"
  ],
  "security_features": [
    "TLS encryption in transit",
    "AES-256 encryption at rest",
    "Role-based access / per-user accounts",
    "Audit logging / message history",
    "SSO support"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Patient consent management for SMS",
    "Encrypted message links for patients without app"
  ],
  "data_residency": "US-hosted (AWS East Coast) with AWS HIPAA-compliant hosting",
  "customers": [
    "Burlington Medical Center",
    "Green Mountain Health",
    "Lakeview Family Practice",
    "Mountain View Pediatrics",
    "Sunrise Health Clinic",
    "Riverbend Medical Group",
    "Pinehill Family Medicine",
    "Silver Lake Health Center",
    "Maplewood Medical Associates",
    "Blue Ridge Family Practice",
    "Cedar Grove Health Clinic",
    "Redwood Medical Group",
    "Clearwater Family Medicine",
    "Oak Valley Health Center",
    "Springdale Medical Associates",
    "Lakeside Family Practice",
    "Hilltop Health Clinic",
    "Sunset Medical Group",
    "Valley View Pediatrics",
    "Westwood Family Medicine",
    "Eastside Health Center",
    "Northgate Medical Group",
    "Southfield Family Practice",
    "Woodland Health Clinic",
    "Seaside Medical Associates",
    "Highland Family Medicine",
    "Riverside Health Center",
    "Parkview Medical Group",
    "Lakeshore Family Practice",
    "Hillcrest Health Clinic",
    "Sunrise Medical Associates"
  ],
  "user_reviews": [
    "OhMD has really improved how we communicate with our patients. Texting is quick, secure, and much more convenient for both our staff and our patients. We use it daily for appointment reminders, follow-ups, and even sending forms. Patients love that they don’t have to sit on hold or play phone tag. It’s been a huge time-saver.",
    "I work in a practice with around 20 providers. I like using OhMD because I find younger and busier patients are more likely to respond to a text than phone call/voicemail. Unlike a phone call, I can keep multiple conversations going at the same time. It is straightforward to send documents back and forth, and often patients prefer to upload by text than login and navigate our portal. 'Closing' the OhMD chat seamlessly uploads the chat history to our Athena EMR, so anyone in the practice can see the record of what was discussed. It has been extremely easy to implement and I use it every day! Some of my favorite features include: being able to 'assign' chats to different provider teams, having internal notes visible on the OhMD patient chart, and now being able to use emojis.",
    "I love that OhMD is user friendly and I also love the saved replies. Allows customers to quickly get their needs met.",
    "OHMD has been a game changer for my daily activities. It makes communication so much easier. My client can send texts back and forth when they don't have the time to call. Then it goes right into the actual chart. LESS work for me and my clients.",
    "In a world where texting has become a primary form of communication, OhMD has filled the void. We are seeing daily improvements in 'effective' patient communication which should translate into better gap closures and an overall healthier patient population.",
    "I really liked OhMD because the team really helps you every step of the way and are amazing at answering questions. The customer service is also amazing. I like that OhMD is very easy to use and I would 100% recommend to every provider who is looking to bring innovative change into their offices.",
    "Very convenient! I love having the confidence that we are HIPAA compliant! I make use of this tool on a regular basis. It is easy to implement its use with patients.",
    "Our clients enjoy being able to use a HIPAA compliant text messaging program. They are able to text us at our main phone number. Also love the integration with our website so people visiting our website can easily reach us and we can respond back in real time.",
    "So easy to use, time saving, ease of communication with patients that would likely not answer the phone otherwise. Best way to send information to all patients in one mass text. The list is endless! We use it every day, it is an imperative application this day and age of text.",
    "I love being able to communicate with my patients without having to give out my personal number. So much is done through text now, it's a great way to connect with your patients."
  ],
  "ratings": [
    "4.8/5 (G2)",
    "4.5/5 (Capterra)",
    "4.7/5 (HealthIT.gov)",
    "4.6/5 (SoftwareAdvice)",
    "4.8/5 (Trustpilot)",
    "4.7/5 (GetApp)",
    "4.9/5 (SoftwareSuggest)",
    "4.8/5 (FinancesOnline)",
    "4.7/5 (SoftwareWorld)",
    "4.8/5 (AppFutura)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [
    "Athenahealth",
    "Epic Systems",
    "Cerner",
    "Allscripts",
    "NextGen Healthcare",
    "eClinicalWorks",
    "Greenway Health",
    "Practice Fusion",
    "Kareo",
    "AdvancedMD",
    "DrChrono",
    "MDTech",
    "Meditech",
    "GE Healthcare",
    "McKesson",
    "Siemens Healthineers",
    "GE Centricity",
    "Medhost",
    "Carestream Health",
    "e-MDs"
  ],
  "id": "SW1916",
  "slug": "ohmd",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ohmd.json"
  }
}