Nylas

JSON twin: https://www.healthaidb.com/software/nylas.json

Company Name

Nylas

Product URL

https://www.nylas.com

Company URL

https://www.nylas.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• telehealth
• communication
• scheduling
• security
• compliance Management
• data Integration
• Clinical
• Administrative
• Automation
• Compliance
• Integration

Summary

Nylas provides HIPAA-compliant communication APIs for healthcare applications, enabling secure email, calendar, and scheduling integrations to enhance patient engagement and operational efficiency.

Description

Nylas offers a suite of APIs designed to integrate email, calendar, and scheduling functionalities into healthcare applications. Their solutions include the Email API, Calendar API, Notetaker API, and Scheduler, all built with HIPAA compliance to ensure the security of patient data. These tools aim to streamline administrative tasks, improve patient communication, and support telehealth operations by automating scheduling, enhancing communication, and facilitating virtual visits.

Api Available

yes

Certifications

• SOC 2 Type II
• ISO 27001
• ISO 27701
• HIPAA BAA available
• EU-US Data Privacy Framework
• UK Extension
• Swiss-U.S. Data Privacy Framework

Company Founding

2014

Company Offices

• United States
• United Kingdom
• Canada
• Australia
• Germany
• France
• India
• Japan
• South Korea
• Brazil

Compliance

• HIPAA
• SOC 2 Type II
• ISO 27001
• ISO 27701
• GDPR
• CCPA
• HITECH
• GLBA
• CSA (Cloud Security Alliance)

Customers

• GrowthGenius
• Elion Health
• ReferralMD
• Netsmart
• Siemens Digital Industries Software
• iNTERFACEWARE
• Gladly
• Relay.app
• Appy Pie
• Squarespace
• CRMOne
• Mailchimp
• WordPress.com
• HubSpot Content Hub
• Wix
• Postbox
• Calendly Sales
• Twilio
• Alloy Automation
• Brightly TheWorxHub

Data Residency

U.S. (Oregon), Europe (Ireland)

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Email API: send, receive, sync emails
• Calendar API: event management and scheduling
• Contacts API: contact extraction and sync
• Scheduler: pre-built scheduling widget
• Notetaker: meeting recording, transcription, speaker diarization
• OAuth-compliant user authentication and bulk auth
• Advanced analytics / message analytics
• Smart Compose: AI-assisted compose

Id

SW1902

Integration Partners

• Gmail
• Microsoft Outlook
• Google Calendar
• Office 365
• Alloy Automation
• Twilio
• Calendly Sales
• Postbox
• CRMOne
• Mailchimp
• WordPress.com
• HubSpot Content Hub
• Wix
• Appy Pie
• Squarespace
• Brightly TheWorxHub
• Netsmart
• ReferralMD
• Gladly
• Relay.app

Integrations

• Google email & calendar
• Outlook email & calendar
• IMAP
• Google Meet
• Zoom
• Microsoft Teams

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Telugu
• Marathi
• Tamil
• Urdu
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Scheduler
• Notetaker

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Data minimization options
• Zero-data-storage mode for certain providers
• GDPR/CCPA privacy controls

Product Code

SW1902

Product Name

Nylas

Ratings

• 4.0/5 (59 reviews) - G2
• 4.5/5 (47 reviews) - Alloy Automation
• 4.2/5 (421 reviews) - Twilio
• 4.7/5 (2,393 reviews) - Calendly Sales
• 4.7/5 (47 reviews) - Alloy Automation

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Japan
• South Korea
• Brazil
• Mexico
• South Africa
• New Zealand
• Singapore
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium

Related Urls

• https://elion.health/products/nylas

Release Year

2014

Security Features

• Encryption at rest
• Encryption in transit
• SSO / SAML support
• Role-based access control (RBAC)
• Single Sign-On (SSO)
• Confidential Computing
• Differential privacy mechanisms
• PII classification and transformation

Specialties

• Telehealth
• Patient Scheduling
• Email Integration
• Calendar Management
• Virtual Visits
• Healthcare Communication
• Administrative Automation
• Patient Engagement
• Data Security
• Compliance

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Kubernetes-based, container runtime; supports GCP or customer cloud (Terraform/Ansible)

Target Users

• clinicians
• nurses
• patients
• admins
• developers
• healthcare providers
• telehealth platforms

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented guides. We've been using Nylas for over 3 years now.
• Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but did not want the emails to come from a third-party mail server or address.
• It´s great how Nylas makes your life easier when you are in the need of integrating with multiple email providers. They provide a powerful API that allowed us to create an email integration with different vendors without worrying about the little details of connecting with each one.
• I like that the platform abstracts away the details of what upstream provider our users might use for email services. We have one API that we build for, that's it.
• Allowing all of our customers and potential customers to connect with their email provider and then manage their calendars and schedule via automation, has allowed many to remove subscriptions with Calendly and others and then replace with our CRM's functionality around scheduling, saving customers and making onboarding easier.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Nylas",
  "company_name": "Nylas",
  "product_url": "https://www.nylas.com",
  "company_url": "https://www.nylas.com",
  "related_urls": [
    "https://elion.health/products/nylas"
  ],
  "product_code": "SW1902",
  "summary": "Nylas provides HIPAA-compliant communication APIs for healthcare applications, enabling secure email, calendar, and scheduling integrations to enhance patient engagement and operational efficiency.",
  "description": "Nylas offers a suite of APIs designed to integrate email, calendar, and scheduling functionalities into healthcare applications. Their solutions include the Email API, Calendar API, Notetaker API, and Scheduler, all built with HIPAA compliance to ensure the security of patient data. These tools aim to streamline administrative tasks, improve patient communication, and support telehealth operations by automating scheduling, enhancing communication, and facilitating virtual visits.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "telehealth",
    "communication",
    "scheduling",
    "security",
    "compliance Management",
    "data Integration",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Telehealth",
    "Communication",
    "Scheduling",
    "Automation",
    "Security",
    "Compliance",
    "Integration"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "developers",
    "healthcare providers",
    "telehealth platforms"
  ],
  "specialties": [
    "Telehealth",
    "Patient Scheduling",
    "Email Integration",
    "Calendar Management",
    "Virtual Visits",
    "Healthcare Communication",
    "Administrative Automation",
    "Patient Engagement",
    "Data Security",
    "Compliance"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea",
    "Brazil",
    "Mexico",
    "South Africa",
    "New Zealand",
    "Singapore",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu",
    "Marathi",
    "Tamil",
    "Urdu",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Canada",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "South Korea",
    "Brazil"
  ],
  "company_founding": "2014",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Email API: send, receive, sync emails",
    "Calendar API: event management and scheduling",
    "Contacts API: contact extraction and sync",
    "Scheduler: pre-built scheduling widget",
    "Notetaker: meeting recording, transcription, speaker diarization",
    "OAuth-compliant user authentication and bulk auth",
    "Advanced analytics / message analytics",
    "Smart Compose: AI-assisted compose"
  ],
  "optional_modules": [
    "Scheduler",
    "Notetaker"
  ],
  "integrations": [
    "Google email & calendar",
    "Outlook email & calendar",
    "IMAP",
    "Google Meet",
    "Zoom",
    "Microsoft Teams"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Kubernetes-based, container runtime; supports GCP or customer cloud (Terraform/Ansible)",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "ISO 27001",
    "ISO 27701",
    "GDPR",
    "CCPA",
    "HITECH",
    "GLBA",
    "CSA (Cloud Security Alliance)"
  ],
  "certifications": [
    "SOC 2 Type II",
    "ISO 27001",
    "ISO 27701",
    "HIPAA BAA available",
    "EU-US Data Privacy Framework",
    "UK Extension",
    "Swiss-U.S. Data Privacy Framework"
  ],
  "security_features": [
    "Encryption at rest",
    "Encryption in transit",
    "SSO / SAML support",
    "Role-based access control (RBAC)",
    "Single Sign-On (SSO)",
    "Confidential Computing",
    "Differential privacy mechanisms",
    "PII classification and transformation"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data minimization options",
    "Zero-data-storage mode for certain providers",
    "GDPR/CCPA privacy controls"
  ],
  "data_residency": "U.S. (Oregon), Europe (Ireland)",
  "customers": [
    "GrowthGenius",
    "Elion Health",
    "ReferralMD",
    "Netsmart",
    "Siemens Digital Industries Software",
    "iNTERFACEWARE",
    "Gladly",
    "Relay.app",
    "Appy Pie",
    "Squarespace",
    "CRMOne",
    "Mailchimp",
    "WordPress.com",
    "HubSpot Content Hub",
    "Wix",
    "Postbox",
    "Calendly Sales",
    "Twilio",
    "Alloy Automation",
    "Brightly TheWorxHub"
  ],
  "user_reviews": [
    "Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented guides. We've been using Nylas for over 3 years now.",
    "Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but did not want the emails to come from a third-party mail server or address.",
    "It´s great how Nylas makes your life easier when you are in the need of integrating with multiple email providers. They provide a powerful API that allowed us to create an email integration with different vendors without worrying about the little details of connecting with each one.",
    "I like that the platform abstracts away the details of what upstream provider our users might use for email services. We have one API that we build for, that's it.",
    "Allowing all of our customers and potential customers to connect with their email provider and then manage their calendars and schedule via automation, has allowed many to remove subscriptions with Calendly and others and then replace with our CRM's functionality around scheduling, saving customers and making onboarding easier."
  ],
  "ratings": [
    "4.0/5 (59 reviews) - G2",
    "4.5/5 (47 reviews) - Alloy Automation",
    "4.2/5 (421 reviews) - Twilio",
    "4.7/5 (2,393 reviews) - Calendly Sales",
    "4.7/5 (47 reviews) - Alloy Automation"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2014",
  "integration_partners": [
    "Gmail",
    "Microsoft Outlook",
    "Google Calendar",
    "Office 365",
    "Alloy Automation",
    "Twilio",
    "Calendly Sales",
    "Postbox",
    "CRMOne",
    "Mailchimp",
    "WordPress.com",
    "HubSpot Content Hub",
    "Wix",
    "Appy Pie",
    "Squarespace",
    "Brightly TheWorxHub",
    "Netsmart",
    "ReferralMD",
    "Gladly",
    "Relay.app"
  ],
  "id": "SW1902",
  "slug": "nylas",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nylas.json"
  }
}