nylas

JSON twin: https://www.healthaidb.com/software/nylas.json

Company Name

Nylas

Product URL

https://www.nylas.com/products/

Company URL

https://www.nylas.com

Categories

Summary

Nylas provides developer-focused, HIPAA-compliant unified APIs for email, calendar, contacts, scheduling and meeting notetaking to embed secure communications and scheduling into applications.

Description

Cloud-based communications platform offering Email API, Calendar API, Contacts API, Scheduler and Notetaker APIs with bi-directional sync, webhooks, meeting recording/transcription, document digitization and scheduling automation; marketed for telehealth and other industries with enterprise-grade security and HIPAA/HITECH compliance.

Api Available

yes

Certifications

Company Founding

2013

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1154

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Free tier: connect up to 5 accounts; usage-based / tiered paid plans and enterprise pricing available — contact vendor for enterprise quotes and trials.

Pricing Model

freemium

Privacy Features

Ratings

Regions Available

Release Year

2013

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Nylas",
  "company_url": "https://www.nylas.com",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Netherlands"
  ],
  "company_founding": "2013",
  "product_url": "https://www.nylas.com/products/",
  "categories": [
    "administrative",
    "developer tools",
    "communications",
    "scheduling",
    "integration / interoperability"
  ],
  "market_segment": [
    "enterprise",
    "small and medium business",
    "developer platform"
  ],
  "links": [
    "https://www.nylas.com/products/",
    "https://developer.nylas.com/docs/v3/getting-started/",
    "https://www.nylas.com/security/",
    "https://www.nylas.com/pricing/",
    "https://www.nylas.com/solutions/telehealth/",
    "https://www.nylas.com/blog/Nylas-HIPAA/",
    "https://www.nylas.com/company/about/",
    "https://www.g2.com/products/nylas/reviews",
    "https://www.capterra.com/p/188707/Nylas/",
    "https://www.gartner.com/reviews/market/communications-platform-as-a-service/vendor/nylas/product/nylas"
  ],
  "summary": "Nylas provides developer-focused, HIPAA-compliant unified APIs for email, calendar, contacts, scheduling and meeting notetaking to embed secure communications and scheduling into applications.",
  "description": "Cloud-based communications platform offering Email API, Calendar API, Contacts API, Scheduler and Notetaker APIs with bi-directional sync, webhooks, meeting recording/transcription, document digitization and scheduling automation; marketed for telehealth and other industries with enterprise-grade security and HIPAA/HITECH compliance.",
  "target_users": [
    "developers",
    "software engineers",
    "product managers",
    "healthcare admins",
    "clinicians",
    "telehealth providers",
    "platform owners"
  ],
  "specialties": [
    "telehealth",
    "scheduling",
    "patient communication",
    "clinical operations",
    "practice management",
    "general healthcare integrations"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Europe",
    "Australia",
    "Global"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "freemium",
  "pricing_details": "Free tier: connect up to 5 accounts; usage-based / tiered paid plans and enterprise pricing available — contact vendor for enterprise quotes and trials.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Email API: send, receive, sync emails",
    "Calendar API: event management and scheduling",
    "Contacts API: contact extraction and sync",
    "Scheduler: pre-built scheduling widget",
    "Notetaker: meeting recording, transcription, speaker diarization",
    "OAuth-compliant user authentication and bulk auth",
    "Webhooks for real-time events",
    "Message analytics",
    "Smart Compose / email automation",
    "Signature extraction (create contacts from signatures)",
    "Scheduling automation and event reminders",
    "Pre-built UI components (Scheduler)",
    "Developer dashboard and API management",
    "SDKs and Postman collections",
    "Performance features: high throughput and uptime guarantees",
    "Automatic provider updates and smart API versioning",
    "Conversation cleaning (Clean Conversations)",
    "Zero-data-storage option for Gmail/Microsoft accounts"
  ],
  "optional_modules": [
    "Scheduler (pre-built widget)",
    "Notetaker API (meeting recording & transcription)",
    "Advanced analytics / message analytics",
    "Smart Compose (AI-assisted compose)"
  ],
  "integrations": [
    "Google (Gmail, Google Calendar, Google Meet)",
    "Microsoft 365 / Outlook",
    "Apple Calendar",
    "IMAP providers",
    "Zoom",
    "Microsoft Teams"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA (BAA available)",
    "SOC 2 Type II",
    "ISO 27001",
    "ISO 27701",
    "GDPR",
    "CCPA",
    "HITECH",
    "GLBA",
    "CSA (Cloud Security Alliance)"
  ],
  "certifications": [
    "SOC 2 Type II",
    "ISO 27001",
    "ISO 27701",
    "HIPAA BAA available"
  ],
  "security_features": [
    "Encryption at rest",
    "Encryption in transit",
    "SSO / SAML support",
    "Role-based access control (RBAC)",
    "Audit logging",
    "Two-factor authentication (2FA)",
    "Continuous vulnerability monitoring and threat detection",
    "Bug bounty program",
    "Secure SDLC"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data minimization options",
    "Zero-data-storage mode for certain providers",
    "GDPR/CCPA privacy controls"
  ],
  "data_residency": "",
  "customers": [
    "Clio",
    "Wealthbox",
    "Salesloft",
    "Funnel",
    "Jobylon",
    "CatchApp",
    "RecruiterPM",
    "TalentReef",
    "Jarvis Legal",
    "RogerRoger",
    "CIENCE",
    "Distrobird",
    "LionDesk",
    "Harbor",
    "Crunchbase",
    "Dialpad",
    "Staffing Engine",
    "Nowsite",
    "Funnel (duplicate removed)",
    "RogerRoger (duplicate removed)"
  ],
  "user_reviews": [
    "Made integrating Google and Office365 calendars much easier — saved engineering time.",
    "Documentation unclear in places; onboarding had gaps.",
    "Scheduler had bugs that caused double-booking or booking over existing events.",
    "Support response and usefulness can be inconsistent.",
    "Removed email integration problems so our team could focus on product work.",
    "Solid for abstracting IMAP/Gmail/Exchange differences, but reliability issues reported after major version changes.",
    "Good SDKs and developer docs overall, but edge cases require deep debugging.",
    "Saved significant developer time versus building provider-specific integrations."
  ],
  "ratings": [
    "Gartner Peer Insights — 4.8/5 (summary from vendor page)",
    "G2 — multiple user reviews listed (rating varies by review; see G2 listings)",
    "Capterra — product listing with user reviews (rating varies)"
  ],
  "support_channels": [
    "email",
    "ticketing",
    "developer_forums/community",
    "documentation",
    "contact-sales",
    "status_page"
  ],
  "training_options": [
    "documentation",
    "tutorials",
    "webinars",
    "live_online (developer webinars/demos)",
    "SDKs/samples"
  ],
  "release_year": "2013",
  "integration_partners": [
    "Google (Gmail & Google Calendar)",
    "Microsoft Outlook / Office 365 / Exchange",
    "IMAP providers",
    "Zoom",
    "Google Meet",
    "Microsoft Teams",
    "Salesforce (connector/package)",
    "Salesloft",
    "Dialpad",
    "Funnel",
    "CatchApp",
    "Stream (example integrations)",
    "Various meeting provider integrations (250+ providers)"
  ],
  "id": "P1154",
  "slug": "nylas",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nylas.json"
  }
}