Nurse-1-1

JSON twin: https://www.healthaidb.com/software/nurse-1-1.json

Company Name

Nurse-1-1

Product URL

https://nurse-1-1.com

Company URL

https://nurse-1-1.com

Categories

• clinical Care
• patient Facing
• telehealth
• patient Engagement
• communication
• digital Health
• ehr
• marketing Automation
• healthcare Technology
• medication Adherence
• Clinical
• Telemedicine
• Healthcare Communication
• Emr
• Conversational Marketing
• Patient Adherence

Summary

Nurse-1-1 provides HIPAA-compliant live nurse chat services to enhance patient engagement and adherence through digital health platforms.

Description

Nurse-1-1 offers a live nurse chat widget that can be embedded into digital health platforms, enabling immediate access to licensed nurses via text, phone, or video consultations. This service aims to improve patient engagement, increase adherence, and enhance healthcare decision-making. The platform is HIPAA-compliant, ensuring secure and private interactions. Additionally, Nurse-1-1 provides an electronic medical record (EMR) system tailored for telemedicine, guiding healthcare providers through customized workflows to improve patient outcomes. The company has a nationwide network of over 2,000 healthcare professionals, including nurse practitioners, registered nurses, physician assistants, and physicians, facilitating prompt patient consultations. In 2021, Nurse-1-1 conducted over 10,000 patient consultations, with an average connection time of less than eight seconds. The company has received $2.3 million in seed funding to expand its services and partnerships. Founded in 2018, Nurse-1-1 is headquartered in Cambridge, Massachusetts.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001:2015
• ISO 27001:2013

Company Founding

2018

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

• Revive Health

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• HIPAA-compliant live chat widget
• Instant access to licensed nurses
• Embedded into digital health websites
• End-to-end encryption for patient data
• Real-time patient engagement
• Improved medication and testing adherence
• Patient education and support
• Data analytics for patient interactions
• Customizable chat interface
• Multi-device compatibility

Id

SW1898

Integration Partners

• Revive Health

Integrations

• EHR systems
• Patient portals
• CRM platforms
• Analytics tools
• Telehealth platforms
• Appointment scheduling systems
• Patient feedback tools
• Health risk assessment tools
• Medication tracking systems
• Symptom checker tools

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Advanced analytics dashboard
• Integration with EHR systems
• Multi-language support
• Appointment scheduling
• Patient feedback collection
• Telehealth video consultations
• Automated health reminders
• Health risk assessments
• Medication tracking
• Symptom checker

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent management
• Data anonymization
• Data minimization

Product Code

SW1898

Product Name

Nurse-1-1

Ratings

• 3.6 out of 5 (13 Ratings) - App Store

Regions Available

• United States

Related Urls

• https://apps.apple.com/us/app/nurse-1-1-for-providers/id1229504832
• https://www.accessnewswire.com/newsroom/en/healthcare-and-pharmaceutical/introducing-the-new-era-of-healthcare-technology-with-the-nurse-1-1-li-709111
• https://www.visualvisitor.com/companies/5278012/nurse-1-1
• https://www.medicalstartups.org/startup/nurse-1-1/
• https://www.revive.health/newsroom/revive-expands-services-with-addition-of-nurse-1-1-providing-instant-access-to-licensed-nurses-nationwide
• https://www.healthcareittoday.com/2022/04/07/nurse-1-1-raises-2-3-million-in-seed-funding-pioneering-conversational-marketing-for-healthcare/
• https://techcrunch.com/2018/10/15/nurse-1-1-lets-you-text-a-nurse-for-health-info-learn-if-a-doctor-is-needed/
• https://elion.health/products/nurse-1-1

Release Year

2018

Security Features

• End-to-end encryption
• Role-based access control (RBAC)
• Single sign-on (SSO)
• Audit logs
• Two-factor authentication (2FA)
• Data loss prevention (DLP)

Specialties

• General Health
• Telemedicine
• Patient Education
• Healthcare Communication
• Patient Engagement
• Digital Health
• Emr
• Conversational Marketing
• Healthcare Technology
• Patient Adherence

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I created a provider account for my wife and I and the health provider dashboard just says verifying license for 3 years now. Don’t email them because you won’t get a response. They lead you to think you sign up and start but it’s just wasting your time. Very unprofessional. Would love to give this a try.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Nurse-1-1",
  "company_name": "Nurse-1-1",
  "product_url": "https://nurse-1-1.com",
  "company_url": "https://nurse-1-1.com",
  "related_urls": [
    "https://apps.apple.com/us/app/nurse-1-1-for-providers/id1229504832",
    "https://www.accessnewswire.com/newsroom/en/healthcare-and-pharmaceutical/introducing-the-new-era-of-healthcare-technology-with-the-nurse-1-1-li-709111",
    "https://www.visualvisitor.com/companies/5278012/nurse-1-1",
    "https://www.medicalstartups.org/startup/nurse-1-1/",
    "https://www.revive.health/newsroom/revive-expands-services-with-addition-of-nurse-1-1-providing-instant-access-to-licensed-nurses-nationwide",
    "https://www.healthcareittoday.com/2022/04/07/nurse-1-1-raises-2-3-million-in-seed-funding-pioneering-conversational-marketing-for-healthcare/",
    "https://techcrunch.com/2018/10/15/nurse-1-1-lets-you-text-a-nurse-for-health-info-learn-if-a-doctor-is-needed/",
    "https://elion.health/products/nurse-1-1"
  ],
  "product_code": "SW1898",
  "summary": "Nurse-1-1 provides HIPAA-compliant live nurse chat services to enhance patient engagement and adherence through digital health platforms.",
  "description": "Nurse-1-1 offers a live nurse chat widget that can be embedded into digital health platforms, enabling immediate access to licensed nurses via text, phone, or video consultations. This service aims to improve patient engagement, increase adherence, and enhance healthcare decision-making. The platform is HIPAA-compliant, ensuring secure and private interactions. Additionally, Nurse-1-1 provides an electronic medical record (EMR) system tailored for telemedicine, guiding healthcare providers through customized workflows to improve patient outcomes. The company has a nationwide network of over 2,000 healthcare professionals, including nurse practitioners, registered nurses, physician assistants, and physicians, facilitating prompt patient consultations. In 2021, Nurse-1-1 conducted over 10,000 patient consultations, with an average connection time of less than eight seconds. The company has received $2.3 million in seed funding to expand its services and partnerships. Founded in 2018, Nurse-1-1 is headquartered in Cambridge, Massachusetts.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "telehealth",
    "patient Engagement",
    "communication",
    "digital Health",
    "ehr",
    "marketing Automation",
    "healthcare Technology",
    "medication Adherence",
    "Clinical",
    "Patient-facing",
    "Telemedicine",
    "Patient Engagement",
    "Healthcare Communication",
    "Digital Health",
    "Emr",
    "Conversational Marketing",
    "Healthcare Technology",
    "Patient Adherence"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Health",
    "Telemedicine",
    "Patient Education",
    "Healthcare Communication",
    "Patient Engagement",
    "Digital Health",
    "Emr",
    "Conversational Marketing",
    "Healthcare Technology",
    "Patient Adherence"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "HIPAA-compliant live chat widget",
    "Instant access to licensed nurses",
    "Embedded into digital health websites",
    "End-to-end encryption for patient data",
    "Real-time patient engagement",
    "Improved medication and testing adherence",
    "Patient education and support",
    "Data analytics for patient interactions",
    "Customizable chat interface",
    "Multi-device compatibility"
  ],
  "optional_modules": [
    "Advanced analytics dashboard",
    "Integration with EHR systems",
    "Multi-language support",
    "Appointment scheduling",
    "Patient feedback collection",
    "Telehealth video consultations",
    "Automated health reminders",
    "Health risk assessments",
    "Medication tracking",
    "Symptom checker"
  ],
  "integrations": [
    "EHR systems",
    "Patient portals",
    "CRM platforms",
    "Analytics tools",
    "Telehealth platforms",
    "Appointment scheduling systems",
    "Patient feedback tools",
    "Health risk assessment tools",
    "Medication tracking systems",
    "Symptom checker tools"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001:2015",
    "ISO 27001:2013"
  ],
  "security_features": [
    "End-to-end encryption",
    "Role-based access control (RBAC)",
    "Single sign-on (SSO)",
    "Audit logs",
    "Two-factor authentication (2FA)",
    "Data loss prevention (DLP)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent management",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Revive Health"
  ],
  "user_reviews": [
    "I created a provider account for my wife and I and the health provider dashboard just says verifying license for 3 years now. Don’t email them because you won’t get a response. They lead you to think you sign up and start but it’s just wasting your time. Very unprofessional. Would love to give this a try."
  ],
  "ratings": [
    "3.6 out of 5 (13 Ratings) - App Store"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2018",
  "integration_partners": [
    "Revive Health"
  ],
  "id": "SW1898",
  "slug": "nurse-1-1",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nurse-1-1.json"
  }
}