nurse-1-1

JSON twin: https://www.healthaidb.com/software/nurse-1-1.json

Company Name

Nurse-1-1

Product URL

https://nurse-1-1.com/patient-app

Company URL

https://nurse-1-1.com

Categories

Summary

Nurse-1-1 is a HIPAA‑compliant live nurse chat platform that provides on‑demand access to licensed nurses via text, phone and video and a website widget for patient engagement.

Description

Nurse-1-1 (now part of Revive Health) offers a conversational care platform connecting patients to a nationwide network of licensed nurses for triage, care guidance, escalation to telehealth, and digital patient engagement via an embeddable live‑nurse chat widget and provider app. The service supports at‑home testing support, pharma/patient engagement workflows, and routing to appropriate clinical services.

Api Available

unknown

Certifications

Company Founding

2018

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1151

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; enterprise deployment, widget/API and provider app available; request demo/trial via vendor.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2018

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Nurse-1-1",
  "company_url": "https://nurse-1-1.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "product_url": "https://nurse-1-1.com/patient-app",
  "categories": [
    "clinical",
    "patient-facing",
    "telehealth",
    "care navigation",
    "patient engagement",
    "virtual nursing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://nurse-1-1.com",
    "https://nurse-1-1.com/about",
    "https://nurse-1-1.com/patient-app",
    "https://nurse-1-1.com/health-expert/sign-up",
    "https://nurse-1-1.com/health/blog/2022/03/28/nurse-1-1s-road-to-2-3-million-in-seed-funding/",
    "https://www.revive.health/newsroom/revive-expands-services-with-addition-of-nurse-1-1-providing-instant-access-to-licensed-nurses-nationwide",
    "https://crunchbase.com/organization/nurse-1-1",
    "https://apps.apple.com/us/app/nurse-1-1-for-providers/id1229504832",
    "https://techcrunch.com/2018/10/15/nurse-1-1-lets-you-text-a-nurse-for-health-info-learn-if-a-doctor-is-needed/",
    "https://www.bizjournals.com/boston/news/2022/03/29/nurse-1-1-announces-23-million-seed-funding-roun.html"
  ],
  "summary": "Nurse-1-1 is a HIPAA‑compliant live nurse chat platform that provides on‑demand access to licensed nurses via text, phone and video and a website widget for patient engagement.",
  "description": "Nurse-1-1 (now part of Revive Health) offers a conversational care platform connecting patients to a nationwide network of licensed nurses for triage, care guidance, escalation to telehealth, and digital patient engagement via an embeddable live‑nurse chat widget and provider app. The service supports at‑home testing support, pharma/patient engagement workflows, and routing to appropriate clinical services.",
  "target_users": [
    "patients",
    "nurses",
    "nurse practitioners",
    "physician assistants",
    "physicians",
    "health system administrators",
    "digital health product teams",
    "pharma/patient engagement teams",
    "telehealth operators"
  ],
  "specialties": [
    "primary care",
    "urgent care/triage",
    "mental health support (initial triage/referral)",
    "pharmacy patient support",
    "home care/at‑home testing support",
    "patient engagement/navigation"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; enterprise deployment, widget/API and provider app available; request demo/trial via vendor.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Instant connect to a licensed nurse (advertised ~8 seconds)",
    "Text-based consultations",
    "Phone consultations",
    "Video consultations",
    "Real-time guidance and care planning",
    "Patient web app",
    "Provider-facing signup/portal (separate provider product)",
    "HIPAA-compliant privacy for patient interactions",
    "Request a demo / commercial onboarding"
  ],
  "optional_modules": [],
  "integrations": [],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "encryption",
    "audit logs"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Revive Health",
    "VideWell, Inc.",
    "Harvard iLab"
  ],
  "user_reviews": [
    "DON'T SIGN UP. I created a provider account for my wife and I and the health provider dashboard just says verifying license for 3 years now. Don't email them because you won't get a response. They lead you to think you sign up and start but it's just wasting your time. Very unprofessional."
  ],
  "ratings": [
    "3.6/5 — Apple App Store (13 ratings)"
  ],
  "support_channels": [
    "email"
  ],
  "training_options": [
    "documentation",
    "live_online",
    "webinars"
  ],
  "release_year": "2018",
  "integration_partners": [],
  "id": "P1151",
  "slug": "nurse-1-1",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nurse-1-1.json"
  }
}