nuance-dax

JSON twin: https://www.healthaidb.com/software/nuance-dax.json

Company Name

Nuance

Product URL

https://www.nuance.com/healthcare/dragon-ai-clinical-solutions/dax-copilot.html

Company URL

https://www.nuance.com

Categories

Summary

Nuance DAX (Dragon Ambient eXperience) is an AI-powered ambient clinical intelligence solution that listens to clinician–patient conversations and automatically generates draft clinical documentation for review and sign-off.

Description

DAX uses ambient listening, conversational AI and generative models to capture and contextualize clinical encounters, produce structured and narrative clinical notes, integrate with EHR workflows (including Epic and others), and reduce documentation burden and clinician administrative time.

Api Available

yes

Certifications

Company Founding

1992

Company Offices

Compliance

Customers

Data Residency

Available in US, Canada, UK and EU Microsoft Azure regions (regional hosting options; phased availability by country)

Data Standards

Deployment Model

Features

Id

P1147

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

contact vendor for licensing, deployment and per‑user/subscription pricing; enterprise contracts and trials/pilots available on request

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2024

Security Features

Specialties

Support Channels

System Requirements

Cloud-hosted (Microsoft Azure); integrates with EHRs; Microsoft Entra ID for SSO/identity

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Nuance",
  "company_url": "https://www.nuance.com",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Ireland",
    "Germany",
    "France",
    "Netherlands",
    "Belgium",
    "Austria"
  ],
  "company_founding": "1992",
  "product_url": "https://www.nuance.com/healthcare/dragon-ai-clinical-solutions/dax-copilot.html",
  "categories": [
    "clinical",
    "ambient clinical intelligence",
    "clinical documentation",
    "speech recognition",
    "AI assistant",
    "EHR integration"
  ],
  "market_segment": [
    "enterprise"
  ],
  "links": [
    "https://www.nuance.com/healthcare/dragon-ai-clinical-solutions/dax-copilot.html",
    "https://www.nuance.com/asset/en_us/collateral/healthcare/report/rpt-klas-emerging-technology-spotlight-nuance-dax-2021-en-us.pdf",
    "https://news.nuance.com/2023-09-27-Nuance-Announces-the-General-Availability-of-Dragon-Ambient-eXperience-Copilot-to-Further-Improve-Healthcare-Experiences,-Outcomes,-and-Efficiency",
    "https://www.nuance.com/healthcare/case-study/fisher-titus-medical-center.html",
    "https://www.microsoft.com/en-us/health-solutions/clinical-workflow/dragon-copilot",
    "https://www.epic.com/epic/post/nuance-and-epic-expand-ambient-documentation-integration-across-the-clinical-experience-with-dax-express-for-epic/",
    "https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10990544/",
    "https://www.prnewswire.com/news-releases/nuance-and-microsoft-announce-the-first-fully-ai-automated-clinical-documentation-application-for-healthcare-301775640.html"
  ],
  "summary": "Nuance DAX (Dragon Ambient eXperience) is an AI-powered ambient clinical intelligence solution that listens to clinician–patient conversations and automatically generates draft clinical documentation for review and sign-off.",
  "description": "DAX uses ambient listening, conversational AI and generative models to capture and contextualize clinical encounters, produce structured and narrative clinical notes, integrate with EHR workflows (including Epic and others), and reduce documentation burden and clinician administrative time.",
  "target_users": [
    "physicians",
    "advanced practice providers (NPs/PAs)",
    "nurses",
    "medical coders",
    "clinical documentation specialists",
    "health IT administrators"
  ],
  "specialties": [
    "primary care",
    "internal medicine",
    "family medicine",
    "ambulatory care",
    "specialty outpatient clinics",
    "emergency medicine"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "European markets",
    "Australia"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "contact vendor for licensing, deployment and per‑user/subscription pricing; enterprise contracts and trials/pilots available on request",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "cloud",
    "embedded_in_ehr",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "EHR-embedded"
  ],
  "features": [
    "Ambient multiparty conversation capture (in-room and telehealth)",
    "Automatic draft clinical note generation (specialty-specific)",
    "Summarize encounters and evidence",
    "After-visit summaries for patients",
    "Referral letter generation",
    "Orders capture (captures >12 order types) and EHR order entry",
    "Natural language dictation, edit, query, and navigation",
    "Multilingual encounter capture (e.g., Spanish->English)",
    "Customizable templates, styles and saved prompts/library",
    "Coaching suggestions to improve documentation completeness",
    "Information assist with grounded medical citations",
    "Search/query clinical notes and transcripts",
    "Anywhere access: mobile, web, desktop, embedded",
    "Integration with analytics (Microsoft Fabric) for usage/insights",
    "Summarization and evidence curation (labs, imaging, findings)"
  ],
  "optional_modules": [
    "Dragon Medical One integration",
    "DAX Express (fully automated workflow variant)",
    "EHR embedding connectors (Epic-specific embed)",
    "Microsoft Fabric analytics integration",
    "Custom specialty content libraries"
  ],
  "integrations": [
    "Epic",
    "MEDITECH",
    "athenahealth",
    "PowerMic Mobile (Microsoft partner ecosystem)",
    "Partner integration vendors (CDW, Accenture/Avanade, Cognizant, Kyndryl, Canary Speech, Chipsoft, Dedalus, Softway)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "SNOMED CT",
    "ICD-10",
    "DICOM"
  ],
  "api_available": "yes",
  "system_requirements": "Cloud-hosted (Microsoft Azure); integrates with EHRs; Microsoft Entra ID for SSO/identity",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [],
  "security_features": [
    "Encryption at rest and in transit",
    "Role-based access control (RBAC)",
    "SSO (Microsoft Entra)/SAML",
    "Audit logging",
    "Multi-factor authentication (MFA)"
  ],
  "privacy_features": [
    "BAA available",
    "Data minimization controls",
    "Patient/organizational data controls",
    "Anonymization/pseudonymization options"
  ],
  "data_residency": "Available in US, Canada, UK and EU Microsoft Azure regions (regional hosting options; phased availability by country)",
  "customers": [
    "UVA Health",
    "Lifespan Health",
    "UNC Health",
    "Atrium Health",
    "Novant Health",
    "MUSC Health",
    "Vanderbilt University Medical Center (VUMC)",
    "Atrium Health",
    "UNC Health System",
    "Lifespan",
    "MUSC",
    "Novant",
    "UVA Health (University of Virginia)",
    "Atrium Health (Atrium)",
    "UNC",
    "Lifespan Health System",
    "Novant Health Foundation",
    "VUMC",
    "Atrium Health/Carolinas HealthCare",
    "MUSC Health"
  ],
  "user_reviews": [
    "I've been using dax in clinic for about 9 months and I think it's a game changer. It saves me time and more importantly significantly reduces my ...",
    "I tried DAX copilot briefly for Epic. It was longer to explain to the patient, log in, and make the necessary edits. My notes are fairly ...",
    "Pretty happy with DAX Copilot these days. Definitely not perfect and definitely needs some editing. But it is saving me time on ...",
    "MUSC providers who used DAX Copilot for five months reported a 20% decrease in time spent outside of work entering details in their patients' charts.",
    "DAX Copilot has made my professional life easier. My patients have also benefited from my using Nuance DAX during our appointments. I can be ...",
    "Integration with Epic was seamless — worth the price (user feedback on third‑party review sites)."
  ],
  "ratings": [
    "4.8/5 — Software Advice (listed in third‑party summaries)",
    "4.6/5 — G2 (reported in market summaries)",
    "Listed in Azure Marketplace / Microsoft AppSource (marketplace listing presence — marketplace reviews vary)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "customer success manager",
    "professional services/implementation team"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite (professional services)",
    "professional services / implementation assistance"
  ],
  "release_year": "2024",
  "integration_partners": [
    "Epic (embedded integration)",
    "Microsoft / Azure",
    "MEDITECH",
    "athenahealth",
    "Microsoft AppSource / Azure Marketplace",
    "EHR integrations (general — Epic/Meditech/athena noted in sources)",
    "Professional services partners (Nuance/Microsoft partner ecosystem)"
  ],
  "id": "P1147",
  "slug": "nuance-dax",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nuance-dax.json"
  }
}