nextgen-virtual-visits

JSON twin: https://www.healthaidb.com/software/nextgen-virtual-visits.json

Company Name

NextGen Healthcare

Product URL

https://www.nextgen.com/solutions/telehealth/virtual-visits

Company URL

https://www.nextgen.com/

Categories

Summary

NextGen Virtual Visits is an integrated telehealth platform that provides secure, HIPAA-compliant real-time video visits, group visits, guest participation, and EHR-integrated documentation to support ambulatory care.

Description

A telehealth solution from NextGen Healthcare enabling secure HD video visits that integrate with NextGen EHR and practice management for seamless documentation and workflows. Features include no-app patient access via secure links, group visits, guest/third-party participation, in-visit tools (screen-share, chat, document exchange, interpreter), administrative workflows (insurance verification, intake, scheduling), and support for remote monitoring and team-based care.

Api Available

yes

Certifications

Company Founding

1974

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1123

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, demos, and trials; pricing provided via sales/consultation.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "NextGen Healthcare",
  "company_url": "https://www.nextgen.com/",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "1974",
  "product_url": "https://www.nextgen.com/solutions/telehealth/virtual-visits",
  "categories": [
    "telehealth",
    "patient-facing",
    "clinical",
    "interoperability",
    "provider-experience"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.nextgen.com/solutions/telehealth/virtual-visits",
    "https://www.nextgen.com/",
    "https://www.nextgen.com/solutions/telehealth",
    "https://india.nextgen.com/",
    "https://www.nextgen.com/trust",
    "https://www.nextgen.com/contact-us",
    "https://elion.health/products/nextgen-virtual-visits",
    "https://www.g2.com/products/nextgen-virtual-visits/reviews",
    "https://klasresearch.com/review/nextgen-healthcare-nextgen-virtual-visits/221926",
    "https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/"
  ],
  "summary": "NextGen Virtual Visits is an integrated telehealth platform that provides secure, HIPAA-compliant real-time video visits, group visits, guest participation, and EHR-integrated documentation to support ambulatory care.",
  "description": "A telehealth solution from NextGen Healthcare enabling secure HD video visits that integrate with NextGen EHR and practice management for seamless documentation and workflows. Features include no-app patient access via secure links, group visits, guest/third-party participation, in-visit tools (screen-share, chat, document exchange, interpreter), administrative workflows (insurance verification, intake, scheduling), and support for remote monitoring and team-based care.",
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "administrators",
    "care managers",
    "schedulers"
  ],
  "specialties": [
    "Behavioral Health",
    "Cardiology",
    "FQHC / Community Health",
    "Gastroenterology",
    "Internal Medicine",
    "Multi-specialty",
    "Neurology",
    "Ophthalmology",
    "Orthopedics",
    "Podiatry",
    "Primary Care",
    "Pulmonology",
    "Rheumatology",
    "Urology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, demos, and trials; pricing provided via sales/consultation.",
  "license": "commercial proprietary",
  "deployment_model": [
    "cloud",
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Integrated telehealth with NextGen Enterprise EHR and PM",
    "HD video visits (web-based, no app required)",
    "Patient access via secure link (email/SMS)",
    "Group visits",
    "Guest / family / caregiver participation",
    "In-visit features: screen sharing, document passing, chat, interpreter invite",
    "Clinical administrator workflow for pre-visit intake and insurance verification",
    "Documentation flows into EHR/PM (no dual documentation)",
    "Remote patient monitoring (view RPM data in visits)",
    "Device test/pre-visit device check"
  ],
  "optional_modules": [
    "Group visits brochure/capabilities",
    "RPM integration"
  ],
  "integrations": [
    "NextGen Enterprise (EHR)",
    "NextGen Enterprise PM",
    "NextGen PxP Portal / Patient Engage",
    "NextGen Mobile",
    "Otto Health (powered by / third-party)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "HIPAA-compliant secure video",
    "Secure visit links",
    "Encrypted video/media (site states secure HD video)"
  ],
  "privacy_features": [
    ""
  ],
  "data_residency": "",
  "customers": [
    "South Denver Gastroenterology",
    "Tidewater Physicians Multispecialty Group (TPMG)",
    "HealthPoint",
    "Delaware Valley Community Health"
  ],
  "user_reviews": [
    "Not once have we had any issues.",
    "It is by all means the best software solution for multi-specialty practices.",
    "Provides top-notch video consultations and seamless integration with our existing EHR systems.",
    "Virtual Visits was a huge lifeline for our providers and patients during the pandemic."
  ],
  "ratings": [
    "G2: NextGen Virtual Visits — listing with user reviews (1 review listed on G2)",
    "KLAS Research: NextGen Virtual Visits — vendor review/listing on KLAS Research",
    "TrustRadius/G2 pages: NextGen Healthcare products have mixed user ratings across review sites"
  ],
  "support_channels": [
    "live_chat",
    "client_support/ticketing (Success Community)",
    "email",
    "phone (contact us)",
    "request a demo"
  ],
  "training_options": [
    "documentation",
    "on-demand webinars",
    "learning center (online training)",
    "client success community",
    "professional services/training"
  ],
  "release_year": "",
  "integration_partners": [
    "OTTO Health",
    "Mirth (Mirth Connect)",
    "NextGen API / API Marketplace",
    "NextGen Share",
    "NextGen® Share Diagnostic Hub"
  ],
  "id": "P1123",
  "slug": "nextgen-virtual-visits",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nextgen-virtual-visits.json"
  }
}