nextgen-ehr

JSON twin: https://www.healthaidb.com/software/nextgen-ehr.json

Company Name

NextGen Healthcare

Product URL

https://www.nextgen.com/solutions/electronic-health-records

Company URL

https://www.nextgen.com

Categories

Summary

NextGen EHR (NextGen Healthcare) is a cloud-based, specialty-ready electronic health record and practice management platform that supports ambulatory practices of all sizes with integrated clinical, billing, and patient experience tools.

Description

NextGen EHR provides configurable clinical templates and workflows, practice management and revenue cycle management, patient engagement (portal, self-scheduling), telehealth, mobile access, AI-assisted documentation (NextGen Ambient Assist), analytics, and interoperability solutions (Mirth Connect and APIs) for ambulatory, mid-size and enterprise practices.

Api Available

yes

Certifications

Company Founding

1974

Company Offices

Compliance

Customers

Data Residency

US-based cloud hosting with managed cloud options; enterprise customers can choose managed/on-prem deployments (region options via hosting agreements)

Data Standards

Deployment Model

Features

Id

P1121

Integration Parners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary (commercial)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Pricing tiers and quotes provided by vendor; contact NextGen for demo and custom pricing (no public list prices).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Cloud-hosted SaaS with browser access; mobile apps on iOS/Android; managed cloud hosting available; on-prem options for enterprise customers

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "NextGen Healthcare",
  "company_url": "https://www.nextgen.com",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "India",
    "Australia"
  ],
  "company_founding": "1974",
  "product_url": "https://www.nextgen.com/solutions/electronic-health-records",
  "categories": [
    "clinical",
    "practice management",
    "patient-facing",
    "interoperability",
    "revenue cycle management",
    "analytics",
    "telehealth",
    "population health"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.nextgen.com",
    "https://www.nextgen.com/solutions/electronic-health-records",
    "https://www.nextgen.com/contact-us",
    "https://www.nextgen.com/trust",
    "https://www.nextgen.com/api",
    "https://www.nextgen.com/marketplace",
    "https://www.g2.com/products/nextgen-healthcare-ehr/reviews",
    "https://klasresearch.com/vendor-ratings/nextgen-healthcare/61233",
    "https://www.capterra.com/p/128835/NextGen-Healthcare/",
    "https://en.wikipedia.org/wiki/NextGen_Healthcare"
  ],
  "summary": "NextGen EHR (NextGen Healthcare) is a cloud-based, specialty-ready electronic health record and practice management platform that supports ambulatory practices of all sizes with integrated clinical, billing, and patient experience tools.",
  "description": "NextGen EHR provides configurable clinical templates and workflows, practice management and revenue cycle management, patient engagement (portal, self-scheduling), telehealth, mobile access, AI-assisted documentation (NextGen Ambient Assist), analytics, and interoperability solutions (Mirth Connect and APIs) for ambulatory, mid-size and enterprise practices.",
  "target_users": [
    "physicians",
    "advanced practice providers",
    "nurses",
    "medical assistants",
    "practice administrators",
    "billing/revenue cycle teams",
    "IT/engineers",
    "patients"
  ],
  "specialties": [
    "Primary Care",
    "Behavioral Health",
    "Cardiology",
    "Gastroenterology",
    "Neurology",
    "Ophthalmology",
    "Orthopedics",
    "Pediatrics",
    "Pulmonology / Sleep Medicine",
    "Rheumatology",
    "Urology",
    "Podiatry",
    "Multi-specialty"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Pricing tiers and quotes provided by vendor; contact NextGen for demo and custom pricing (no public list prices).",
  "license": "proprietary (commercial)",
  "deployment_model": [
    "SaaS",
    "cloud",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows"
  ],
  "features": [
    "Core ambulatory EHR (clinical charting, SOAP notes)",
    "Practice Management (scheduling, registration)",
    "Revenue cycle management / billing and clearinghouse",
    "NextGen Mobile (mobile access to patient chart)",
    "AI documentation (NextGen Ambient Assist)",
    "Virtual visits / telehealth",
    "ePrescribing",
    "Lab ordering and results integration",
    "Clinical decision support / coding suggestions (ICD-10)",
    "Templates and specialty-specific content",
    "Patient portal / patient self-scheduling",
    "Population health / care coordination",
    "Analytics, financial and operational reporting",
    "Regulatory / quality reporting",
    "Charge capture and configurable charge workflows",
    "Document and image management",
    "API Marketplace and developer program",
    "Interoperability engine (Mirth Connect)"
  ],
  "optional_modules": [
    "NextGen Ambient Assist (AI documentation)",
    "NextGen Mobile",
    "Mirth® Connect (integration engine)",
    "Mirth® Cloud Connect (managed integration)",
    "NextGen® Share Diagnostic Hub (labs hub)",
    "API Vendor Program / API Marketplace",
    "Population health / value-based care modules",
    "Managed cloud hosting / managed services",
    "RCM services (outsourced revenue cycle)",
    "Patient self-scheduling"
  ],
  "integrations": [
    "Clearinghouse / EDI",
    "Labs (NextGen Share Diagnostic Hub — access to 700+ labs)",
    "Practice Management / RCM systems (NextGen PM integrated)",
    "Telehealth / virtual visit platforms (integrated)",
    "Third‑party apps via API Marketplace",
    "Mirth® Connect integration engine",
    "Enterprise interfaces / custom HL7 interfaces",
    "Document/image systems (document management / PACS interfaces via interoperability)"
  ],
  "data_standards": [
    "HL7 v2",
    "HL7 FHIR",
    "CCD/C-CDA",
    "DICOM",
    "SNOMED CT",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Cloud-hosted SaaS with browser access; mobile apps on iOS/Android; managed cloud hosting available; on-prem options for enterprise customers",
  "compliance": [
    "HIPAA",
    "HITECH",
    "ONC program participation / Meaningful Use support",
    "Quality reporting programs"
  ],
  "certifications": [
    "ONC Certified EHR (NextGen EHR)"
  ],
  "security_features": [
    "Encryption at rest and in transit",
    "Role-based access control (RBAC)",
    "SSO / SAML support",
    "Audit logs / activity logging",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Patient consent management",
    "Access controls and role segregation",
    "Data de-identification / anonymization options"
  ],
  "data_residency": "US-based cloud hosting with managed cloud options; enterprise customers can choose managed/on-prem deployments (region options via hosting agreements)",
  "customers": [
    "Samuel U. Rodgers Health Center",
    "Peak Vista (FQHC)",
    "Eye Specialty Group",
    "McCall Behavioral Health Network"
  ],
  "user_reviews": [
    "Out of the box it isn't very good.",
    "Charting took forever and our practice set it up horribly.",
    "Crashes all the time and feels outdated and clunky.",
    "Decent system if set up correctly; many physicians don't like it initially.",
    "User-friendly and straightforward once configured.",
    "Good patient portal — patients can view records and request refills.",
    "Better than some low-cost EHRs but not as polished as Epic.",
    "Support can be helpful but customization/setup is time consuming.",
    "Affordable for smaller practices with integrated billing and scheduling."
  ],
  "ratings": [
    "G2: 3.7/5 (NextGen Healthcare EHR)",
    "Glassdoor (company employee rating): 3.1/5",
    "GetApp: mixed user ratings (varies by product edition)",
    "Black Book Research: Ranked #1 (Practice Management - cited by vendor)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "success_community",
    "knowledge_base"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online_training",
    "onsite_training",
    "certification_programs",
    "success_community_resources"
  ],
  "release_year": "",
  "integration_parners": [
    "Waystar",
    "Amazon Web Services (AWS)",
    "eHealth Exchange",
    "RepuGen",
    "Clearinghouse / EDI partners"
  ],
  "id": "P1121",
  "slug": "nextgen-ehr",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nextgen-ehr.json"
  }
}