NextGen EHR

JSON twin: https://www.healthaidb.com/software/nextgen-ehr.json

Company Name

NextGen Healthcare

Product URL

https://www.nextgen.com/solutions/electronic-health-records/mid-size-to-enterprise-practices

Company URL

https://www.nextgen.com/

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• practice Management
• patient Engagement
• mobile Health
• data Integration
• ai Clinical Documentation Integrity
• cloud-based Solutions
• Clinical
• Administrative
• Diagnostic
• Interoperability
• Ai-driven Solutions

Summary

NextGen EHR is a cloud-based electronic health record system designed to enhance clinical efficiency and patient care through AI-driven features and specialty-specific workflows.

Description

NextGen EHR offers a comprehensive, cloud-based electronic health record system tailored for mid-size to enterprise practices. It integrates seamlessly with practice management, patient engagement, and mobile solutions, providing a unified platform that enhances clinical efficiency and patient care. Key features include AI-powered documentation, specialty-specific workflows, and robust interoperability capabilities.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC Health IT Certification Program
• HITRUST CSF
• SOC 2 Type II
• SOC 3
• TX-RAMP Level 2
• ISO 27001
• ISO 27017
• ISO 27018
• ISO 9001
• ISO 13485
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 22301
• ISO 27005
• ISO 27035
• ISO 27037
• ISO 27040
• ISO 27050

Company Founding

1985

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• ISO 27017
• ISO 27018
• HITRUST CSF
• TX-RAMP Level 2
• ONC Health IT Certification Program
• 21st Century Cures Act
• GDPR
• SOC 3
• ISO 9001
• ISO 13485
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 22301
• ISO 27005

Customers

• MSA Primary Care
• Verified User in Medical Practice
• Verified User in Hospital & Health Care
• Carol G.
• Shameem M.
• Justin A.
• Jahangir Q.

Data Residency

US-only, EU-only, US/EU regions, BYO cloud region

Data Standards

• FHIR
• HL7 v2
• HL7 v3
• DICOM
• SNOMED
• ICD-10
• CPT
• LOINC
• ICD-9
• CDA

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Integrated telehealth with NextGen Enterprise EHR and PM
• HD video visits (web-based, no app required)
• Patient access via secure link (email/SMS)
• Group visits
• Guest/family/caregiver participation
• In-visit features: screen sharing, document passing, chat, interpreter invite
• Clinical administrator workflow for pre-visit intake and insurance verification
• Documentation flows into EHR/PM (no dual documentation)
• Remote patient monitoring (view RPM data in visits)
• Device test/pre-visit device check
• AI-powered documentation tools
• Automated eligibility and intelligent check-in workflows
• Patient self-scheduling
• Reputation management
• Digital forms and discrete data integration
• Data-driven insights and proactive care coordination
• Real-time patient access and communication
• Intelligent documentation automation
• Real-time video consultations and remote monitoring

Id

SW1870

Integration Partners

• Mirth Connect
• NextGen Office Login

Integrations

• NextGen Enterprise EHR
• NextGen Enterprise PM
• NextGen PxP Portal / Patient Engage
• NextGen Mobile
• Otto Health
• Mirth Connect
• NextGen Office
• NextGen Share
• NextGen Direct Messaging
• NextGen HIE
• NextGen Office FHIR API
• NextGen Office Patient Access API
• NextGen Office Smart App Launch API
• NextGen Office Bulk FHIR API
• NextGen Enterprise Patient Access API
• NextGen Enterprise FHIR API
• NextGen Enterprise API
• NextGen Office API

Languages Supported

• English
• Spanish

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• mid-size practices

Optional Modules

• Group visits brochure/capabilities
• RPM integration
• Patient Access Referral automation
• Patient Intake digital forms
• Patient Visit AI documentation tools
• Patient Care Coordination data-driven insights
• Patient Health Management real-time access

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Patient access API
• Patient portal integration
• Direct Secure Messaging
• Secure data exchange
• Data residency options
• Data backup and disaster recovery

Product Code

SW1870

Product Name

NextGen EHR

Ratings

• 3.7 out of 5 on G2
• 4.2 out of 5 on Epic
• 3.6 out of 5 on eClinicalWorks
• 4.1 out of 5 on Tebra (previously Kareo + PatientPop)

Regions Available

• United States

Related Urls

• https://elion.health/products/nextgen-ehr

Release Year

1974

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• TLS encryption
• SSL/TLS encryption
• Secure video links
• Secure visit links

Specialties

• Ambulatory Surgical Center
• Behavioral Health
• Cardiology
• Community Health
• Internal Medicine
• Multi-specialty
• Ophthalmology
• Optometry
• Orthopedics
• Pediatrics
• Physical Therapy
• Podiatry
• Urgent Care
• Primary Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows Server, SQL Server, VMware, Citrix, IIS, .NET Framework

Target Users

• clinicians
• nurses
• administrators
• patients

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• NextGen provides a user-friendly patient portal, allowing patients to view records, request refills, and message providers. Offers reminders, drug interaction alerts, and care gap notifications, which help improve care and reduce risk. However, slow response times, limited support availability, and issues going unresolved are concerns. I feel like I need to click 8 times to do something that should take 2. Updates may sometimes introduce bugs or disrupt previously working modules.
• NexGen support has improved, and you receive fast and helpful support. EHR is easy to train new users. We currently do not use the PM side but are in the testing stage to starting using at MSA. The patient portal is hard for the patients to use, hard to get all our patients enrolled to cut down on the phone usage.
• The software covers a nice procedure process and its customizable. However, there is lots of clicking to get where you want to go.
• NextGen is a user-friendly EHR solution and very customizable. NextGen allows for multiple customizations. We have customized templates which help our providers streamline their workflow. Our users state it is very simple to navigate. Definitely user friendly. We don't like the number of clicks it takes on various screens (i.e. medications). The nurses don't like that you can only be in one patient chart at a time.
• NextGen's templates and macros make charting a breeze, saving me tons of time and frustration. I would appreciate more flexibility to tailor the interface and workflows to my specific needs. The current setup feels somewhat generic at times.
• Faxing directly from the EMR, inbox is great. The complex user interface, lots of technical issues such as global memory issues, when trying to fax. Issues with templates.
• It's easy and quick and talking about the workflow it's also easy but need some pictorial representation as well. Loading time is slow sometimes. This is the main thing which I have noticed.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "NextGen EHR",
  "company_name": "NextGen Healthcare",
  "product_url": "https://www.nextgen.com/solutions/electronic-health-records/mid-size-to-enterprise-practices",
  "company_url": "https://www.nextgen.com/",
  "related_urls": [
    "https://elion.health/products/nextgen-ehr"
  ],
  "product_code": "SW1870",
  "summary": "NextGen EHR is a cloud-based electronic health record system designed to enhance clinical efficiency and patient care through AI-driven features and specialty-specific workflows.",
  "description": "NextGen EHR offers a comprehensive, cloud-based electronic health record system tailored for mid-size to enterprise practices. It integrates seamlessly with practice management, patient engagement, and mobile solutions, providing a unified platform that enhances clinical efficiency and patient care. Key features include AI-powered documentation, specialty-specific workflows, and robust interoperability capabilities.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "practice Management",
    "patient Engagement",
    "mobile Health",
    "data Integration",
    "ai Clinical Documentation Integrity",
    "cloud-based Solutions",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Practice Management",
    "Patient Engagement",
    "Mobile Health",
    "Interoperability",
    "Ai-driven Solutions",
    "Cloud-based Solutions"
  ],
  "market_segment": [
    "enterprise",
    "mid-size practices"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "administrators",
    "patients"
  ],
  "specialties": [
    "Ambulatory Surgical Center",
    "Behavioral Health",
    "Cardiology",
    "Community Health",
    "Internal Medicine",
    "Multi-specialty",
    "Ophthalmology",
    "Optometry",
    "Orthopedics",
    "Pediatrics",
    "Physical Therapy",
    "Podiatry",
    "Urgent Care",
    "Primary Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1985",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Integrated telehealth with NextGen Enterprise EHR and PM",
    "HD video visits (web-based, no app required)",
    "Patient access via secure link (email/SMS)",
    "Group visits",
    "Guest/family/caregiver participation",
    "In-visit features: screen sharing, document passing, chat, interpreter invite",
    "Clinical administrator workflow for pre-visit intake and insurance verification",
    "Documentation flows into EHR/PM (no dual documentation)",
    "Remote patient monitoring (view RPM data in visits)",
    "Device test/pre-visit device check",
    "AI-powered documentation tools",
    "Automated eligibility and intelligent check-in workflows",
    "Patient self-scheduling",
    "Reputation management",
    "Digital forms and discrete data integration",
    "Data-driven insights and proactive care coordination",
    "Real-time patient access and communication",
    "Intelligent documentation automation",
    "Real-time video consultations and remote monitoring"
  ],
  "optional_modules": [
    "Group visits brochure/capabilities",
    "RPM integration",
    "Patient Access Referral automation",
    "Patient Intake digital forms",
    "Patient Visit AI documentation tools",
    "Patient Care Coordination data-driven insights",
    "Patient Health Management real-time access"
  ],
  "integrations": [
    "NextGen Enterprise EHR",
    "NextGen Enterprise PM",
    "NextGen PxP Portal / Patient Engage",
    "NextGen Mobile",
    "Otto Health",
    "Mirth Connect",
    "NextGen Office",
    "NextGen Share",
    "NextGen Direct Messaging",
    "NextGen HIE",
    "NextGen Office FHIR API",
    "NextGen Office Patient Access API",
    "NextGen Office Smart App Launch API",
    "NextGen Office Bulk FHIR API",
    "NextGen Enterprise Patient Access API",
    "NextGen Enterprise FHIR API",
    "NextGen Enterprise API",
    "NextGen Office API"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "HL7 v3",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "CPT",
    "LOINC",
    "ICD-9",
    "CDA"
  ],
  "api_available": "yes",
  "system_requirements": "Windows Server, SQL Server, VMware, Citrix, IIS, .NET Framework",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "HITRUST CSF",
    "TX-RAMP Level 2",
    "ONC Health IT Certification Program",
    "21st Century Cures Act",
    "GDPR",
    "SOC 3",
    "ISO 9001",
    "ISO 13485",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 22301",
    "ISO 27005"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC Health IT Certification Program",
    "HITRUST CSF",
    "SOC 2 Type II",
    "SOC 3",
    "TX-RAMP Level 2",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "ISO 9001",
    "ISO 13485",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 22301",
    "ISO 27005",
    "ISO 27035",
    "ISO 27037",
    "ISO 27040",
    "ISO 27050"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "TLS encryption",
    "SSL/TLS encryption",
    "Secure video links",
    "Secure visit links"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Patient access API",
    "Patient portal integration",
    "Direct Secure Messaging",
    "Secure data exchange",
    "Data residency options",
    "Data backup and disaster recovery"
  ],
  "data_residency": "US-only, EU-only, US/EU regions, BYO cloud region",
  "customers": [
    "MSA Primary Care",
    "Verified User in Medical Practice",
    "Verified User in Hospital & Health Care",
    "Carol G.",
    "Shameem M.",
    "Justin A.",
    "Jahangir Q."
  ],
  "user_reviews": [
    "NextGen provides a user-friendly patient portal, allowing patients to view records, request refills, and message providers. Offers reminders, drug interaction alerts, and care gap notifications, which help improve care and reduce risk. However, slow response times, limited support availability, and issues going unresolved are concerns. I feel like I need to click 8 times to do something that should take 2. Updates may sometimes introduce bugs or disrupt previously working modules.",
    "NexGen support has improved, and you receive fast and helpful support. EHR is easy to train new users. We currently do not use the PM side but are in the testing stage to starting using at MSA. The patient portal is hard for the patients to use, hard to get all our patients enrolled to cut down on the phone usage.",
    "The software covers a nice procedure process and its customizable. However, there is lots of clicking to get where you want to go.",
    "NextGen is a user-friendly EHR solution and very customizable. NextGen allows for multiple customizations. We have customized templates which help our providers streamline their workflow. Our users state it is very simple to navigate. Definitely user friendly. We don't like the number of clicks it takes on various screens (i.e. medications). The nurses don't like that you can only be in one patient chart at a time.",
    "NextGen's templates and macros make charting a breeze, saving me tons of time and frustration. I would appreciate more flexibility to tailor the interface and workflows to my specific needs. The current setup feels somewhat generic at times.",
    "Faxing directly from the EMR, inbox is great. The complex user interface, lots of technical issues such as global memory issues, when trying to fax. Issues with templates.",
    "It's easy and quick and talking about the workflow it's also easy but need some pictorial representation as well. Loading time is slow sometimes. This is the main thing which I have noticed."
  ],
  "ratings": [
    "3.7 out of 5 on G2",
    "4.2 out of 5 on Epic",
    "3.6 out of 5 on eClinicalWorks",
    "4.1 out of 5 on Tebra (previously Kareo + PatientPop)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1974",
  "integration_partners": [
    "Mirth Connect",
    "NextGen Office Login"
  ],
  "id": "SW1870",
  "slug": "nextgen-ehr",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nextgen-ehr.json"
  }
}