nextgen-ambient-assist

JSON twin: https://www.healthaidb.com/software/nextgen-ambient-assist.json

Company Name

NextGen Healthcare

Product URL

https://www.nextgen.com/solutions/provider-experience/ambient-assist

Company URL

https://www.nextgen.com

Categories

Summary

AI-powered ambient listening that transcribes patient–provider conversations and generates structured SOAP notes within the NextGen Mobile EHR.

Description

NextGen Ambient Assist uses ambient listening and generative AI to create temporary visit transcripts, produce structured SOAP notes, suggest ICD-10 codes/medications/orders, generate patient summaries, and trigger voice macros; notes are delivered into the NextGen EHR pending provider review to reduce documentation time and burnout.

Api Available

yes

Certifications

Company Founding

1974

Company Offices

Compliance

Customers

Data Residency

US-based hosting / NextGen-managed cloud (primarily US region deployments)

Data Standards

Deployment Model

Features

Id

P1120

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

contact vendor for pricing, tiering, and trial/demo information

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

NextGen Mobile app on iOS/Android; NextGen Enterprise EHR account; internet connectivity; NextGen-managed cloud or on-prem EHR backend

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "NextGen Healthcare",
  "company_url": "https://www.nextgen.com",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "1974",
  "product_url": "https://www.nextgen.com/solutions/provider-experience/ambient-assist",
  "categories": [
    "clinical",
    "documentation",
    "provider-experience",
    "ambient-scribe",
    "artificial-intelligence",
    "workflow-automation"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.nextgen.com/solutions/provider-experience/ambient-assist",
    "https://www.nextgen.com",
    "https://www.nextgen.com/company/about-us-new",
    "https://www.nextgen.com/-/media/dam/collateral/brochures/mb_giveyourprovidersanadvantage_brochure.pdf",
    "https://elion.health/products/nextgen-ambient-assist",
    "https://www.prnewswire.com/news-releases/nabla-copilot-powers-nextgen-healthcares-new-ambient-assist-to-generate-clinical-documentation-in-real-time-301999305.html",
    "https://www.healthcaredive.com/news/nextgen-healthcare-generative-ai-clinical-documentation-ambient-assist/696029/",
    "https://klasresearch.com/vendor-ratings/nextgen-healthcare/61233",
    "https://www.nextgen.com/contact-us"
  ],
  "summary": "AI-powered ambient listening that transcribes patient–provider conversations and generates structured SOAP notes within the NextGen Mobile EHR.",
  "description": "NextGen Ambient Assist uses ambient listening and generative AI to create temporary visit transcripts, produce structured SOAP notes, suggest ICD-10 codes/medications/orders, generate patient summaries, and trigger voice macros; notes are delivered into the NextGen EHR pending provider review to reduce documentation time and burnout.",
  "target_users": [
    "physicians",
    "advanced practice providers",
    "nurses",
    "medical assistants",
    "clinic administrators",
    "scribes"
  ],
  "specialties": [
    "primary care",
    "internal medicine",
    "cardiology",
    "ophthalmology",
    "orthopedics",
    "urology",
    "neurology",
    "pulmonology",
    "gastroenterology",
    "rheumatology",
    "pediatrics",
    "behavioral health",
    "multi-specialty"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "contact vendor for pricing, tiering, and trial/demo information",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS",
    "cloud",
    "managed_cloud",
    "on_prem (via NextGen Enterprise)"
  ],
  "os_platforms": [
    "iOS",
    "Android",
    "Web (mobile web)"
  ],
  "features": [
    "Ambient audio capture / ambient listening",
    "Automated transcription (temporary transcript)",
    "AI-generated structured SOAP notes",
    "Smart suggestions for ICD-10, medications, labs/orders",
    "AI-generated patient visit summaries",
    "Voice-triggered macros / template invocation",
    "In-app review and edit of generated notes",
    "Automatic placement of notes into NextGen EHR pending review",
    "Multilingual support (Spanish integration referenced)",
    "Mobile-first workflow (entire in-visit workflow on device)"
  ],
  "optional_modules": [
    "Spanish / multilingual integration",
    "Macros / specialty template packs",
    "NextGen Mobile tiers (feature/usage tiers)",
    "Integration with NextGen Diagnostic Hub / labs"
  ],
  "integrations": [
    "NextGen Enterprise EHR",
    "NextGen Mobile (Mobile EHR)",
    "NextGen Share / Diagnostic Hub (labs integration)",
    "Mirth Connect (integration engine)",
    "NextGen Practice Management / RCM (integrated workflows)"
  ],
  "data_standards": [
    "FHIR (NextGen APIs)",
    "HL7 v2",
    "USCDI"
  ],
  "api_available": "yes",
  "system_requirements": "NextGen Mobile app on iOS/Android; NextGen Enterprise EHR account; internet connectivity; NextGen-managed cloud or on-prem EHR backend",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2"
  ],
  "certifications": [
    "ONC Certified Health IT (NextGen platform)"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logging"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Patient consent workflows / review before charting",
    "Temporary transcript retention (transcripts described as temporary)"
  ],
  "data_residency": "US-based hosting / NextGen-managed cloud (primarily US region deployments)",
  "customers": [
    "North Texas Urology Clinics",
    "Community Medical Center",
    "Eye Center South",
    "American Health Network (Optum)",
    "Stuart Cardiology",
    "Sports Orthopedics & Spine"
  ],
  "user_reviews": [
    "I tried nextgen ambient assist and it was awful."
  ],
  "ratings": [
    "G2: NextGen Healthcare EHR — 3.7/5 (aggregate G2 rating for NextGen products)",
    "Capterra: NextGen Office — 4.0/5 (listing for NextGen Office on Capterra)"
  ],
  "support_channels": [
    "email",
    "phone",
    "live_chat",
    "ticketing",
    "community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "",
  "integration_partners": [
    "Mirth Connect",
    "NextGen Share",
    "NextGen API Marketplace",
    "NextGen Share Diagnostic Hub / Labs (Diagnostic Hub)"
  ],
  "id": "P1120",
  "slug": "nextgen-ambient-assist",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/nextgen-ambient-assist.json"
  }
}