JSON twin: https://www.healthaidb.com/software/nexhealth.json
NexHealth
NexHealth is a patient-experience platform that automates online scheduling, communications, digital forms, payments and insurance verification while syncing in real time with EHR/practice-management systems.
Cloud-based patient engagement and front-office platform built around the NexHealth Synchronizer (bi-directional EHR sync). Offers 24/7 online booking, waitlists, one-click recalls, automated SMS/email reminders and campaigns, digital intake forms, secure messaging, online payments/collections, insurance eligibility verification, developer APIs and analytics; sold as configurable packages with onboarding and support.
yes
2017
Data is collected, stored and processed in the United States; data may be transmitted to/from US-based infrastructure (no explicit EU-only residency option documented)
P1118
2025-09-07
proprietary commercial
Custom tiered packages (select features a la carte); monthly and annual billing available; no public flat rates — contact vendor for quote and demo. No long‑term contracts required in typical plans.
subscription
2017
product
1.0
{
"company_name": "NexHealth",
"company_url": "https://www.nexhealth.com",
"company_offices": [
"United States"
],
"company_founding": "2017",
"product_url": "https://www.nexhealth.com/",
"categories": [
"Patient Engagement",
"EHR Integration",
"Patient Billing and Collection",
"Secure Patient Communications",
"Patient Scheduling",
"Patient Intake"
],
"market_segment": [
"ambulatory practice",
"hospital / health system",
"enterprise",
"smb"
],
"links": [
"https://www.nexhealth.com/",
"https://www.nexhealth.com/features/nexhealth-scheduling",
"https://www.nexhealth.com/features/nexhealth-forms",
"https://www.nexhealth.com/features/communications",
"https://docs.nexhealth.com/reference/introduction",
"https://www.nexhealth.com/pricing",
"https://help.nexhealth.com/",
"https://elion.health/products/nexhealth",
"https://www.g2.com/products/nexhealth/reviews",
"https://www.capterra.com/p/182271/NexHealth/"
],
"summary": "NexHealth is a patient-experience platform that automates online scheduling, communications, digital forms, payments and insurance verification while syncing in real time with EHR/practice-management systems.",
"description": "Cloud-based patient engagement and front-office platform built around the NexHealth Synchronizer (bi-directional EHR sync). Offers 24/7 online booking, waitlists, one-click recalls, automated SMS/email reminders and campaigns, digital intake forms, secure messaging, online payments/collections, insurance eligibility verification, developer APIs and analytics; sold as configurable packages with onboarding and support.",
"target_users": [
"clinicians",
"front-desk / administrative staff",
"practice managers / administrators",
"billing staff",
"patients",
"developers / IT teams"
],
"specialties": [
"dental",
"primary care",
"dermatology",
"urology",
"orthodontics",
"aesthetics",
"behavioral health"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Custom tiered packages (select features a la carte); monthly and annual billing available; no public flat rates — contact vendor for quote and demo. No long‑term contracts required in typical plans.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Online booking / scheduling widget (real-time sync with EHR/PMS)",
"Two‑way patient messaging (SMS/email)",
"Automated reminders and recall workflows",
"Waitlist and appointment slot management",
"Patient intake forms (digital forms)",
"Online payments and patient billing",
"Insurance eligibility verification",
"Marketing campaigns and review management",
"Practice analytics and reporting",
"NexHealth Synchronizer (real‑time EHR/PMS sync)",
"Developer API (unified Health Records / Synchronizer API)",
"Webhooks and event subscriptions",
"Provider / location / operatory management",
"Patient records create/read/update via API",
"Payments & financials endpoints (charges, payments, adjustments)"
],
"optional_modules": [
"NexHealth Synchronizer (desktop extension/agent)",
"Payments processing",
"Insurance verification",
"Advanced forms / intake workflows",
"Marketing campaigns / reviews module",
"Analytics / advanced reporting"
],
"integrations": [
"Epic Systems",
"Cerner",
"athenahealth (athenaClinicals)",
"eClinicalWorks",
"NextGen (NextGen Office/Enterprise)",
"Dentrix / Dentrix Ascend",
"Open Dental",
"Practice Fusion",
"Carestream (CS systems)",
"CareCloud Charts",
"ModMed / Modernizing Medicine",
"Greenway",
"Meditech",
"DentiMax",
"Curve Dental",
"Patterson/Eaglesoft",
"Veradigm",
"TherapyNotes",
"Jane App",
"Tebra"
],
"data_standards": [
"FHIR",
"HL7 v2",
"ICD-10",
"SNOMED CT"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"CCPA",
"SOC 2"
],
"certifications": [],
"security_features": [
"Encryption in transit and at rest",
"Bearer token / OAuth2-style API authentication",
"Role-based access control (RBAC)",
"Audit logging",
"SSO/SAML support",
"Webhook signing / secure webhooks",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Data subject access / portability support",
"Data deletion requests / account deletion",
"De-identification / aggregated analytics"
],
"data_residency": "Data is collected, stored and processed in the United States; data may be transmitted to/from US-based infrastructure (no explicit EU-only residency option documented)",
"customers": [
"The Smilist",
"Bastida Dental Group",
"Perfect Smile Dental Care",
"Daily Smiles Dental",
"Mid-Atlantic Dental Partners",
"The Smilist (multiple locations)",
"TrueLark (customer/partner example listed in case study)"
],
"user_reviews": [
"Honestly I think they're very good at what they do. That being said, we are shopping around because it's a bit on the pricier side.",
"It texts the patient after their appointment and asks them to rate us from 1 to 10. Then they can berate us directly instead of posting it to ...",
"Streamlines the entire patient experience — easy scheduling and automated reminders with seamless EHR integration.",
"Makes payment collection smoother, faster, and more efficient for both our team and our patients.",
"Saved our practice administrative time and increased bookings from Google by dozens per month.",
"Forms cut down patient waiting-room time and saved staff hours of manual data entry.",
"Real-time sync with our practice management system meant bookings always showed up correctly.",
"Support has been responsive and they keep rolling out useful features."
],
"ratings": [
"G2: 4.8/5",
"Capterra: 4.9/5",
"Glassdoor (employee sentiment): 3.5/5"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"help center / knowledge base",
"enterprise support"
],
"training_options": [
"documentation",
"webinars",
"live_online (demos/onboarding)",
"onsite (enterprise support/onboarding)"
],
"release_year": "2017",
"integration_partners": [
"Dentrix / Dentrix Enterprise",
"Open Dental",
"eClinicalWorks",
"Epic",
"athenahealth",
"Practice Fusion",
"DrChrono",
"NextGen",
"ModMed",
"Carestack",
"Tebra",
"Ooma",
"Google (Google Business / Google Book)",
"Salesforce",
"Zapier",
"TrueLark",
"Open Dental Cloud",
"Denticon",
"DentiMax"
],
"id": "P1118",
"slug": "nexhealth",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/nexhealth.json"
}
}