JSON twin: https://www.healthaidb.com/software/netscout.json
NETSCOUT
https://www.netscout.com/products
NETSCOUT provides network and application service assurance, performance monitoring, and cybersecurity visibility tailored to healthcare environments to ensure availability and performance of clinical applications (EMR/EHR, DICOM imaging, telemedicine, HL7).
nGeniusONE, nGeniusPULSE, InfiniStream and related NETSCOUT products deliver packet-level visibility, real-time analytics (ASI/Smart Data), and threat intelligence to monitor, troubleshoot and protect clinical applications and infrastructure across on-premises, virtual and cloud environments, reducing MTTR and preserving patient-impacting services.
yes
1984
P1110
2025-09-07
commercial / proprietary
Contact vendor for licensing, deployment and support pricing; enterprise licensing and managed services available; demos/trials available via sales request.
enterprise_quote
1984
Appliances (InfiniStreamNG, packet switches), virtual appliance images for VMware/Hyper-V, cloud connectors/vTAP; requires network TAP/span ports and sufficient storage for packet capture
product
1.0
{
"company_name": "NETSCOUT",
"company_url": "https://www.netscout.com/",
"company_offices": [
"United States",
"United Kingdom",
"Germany",
"India",
"Singapore",
"Australia",
"Japan",
"France",
"Brazil",
"Canada"
],
"company_founding": "1984",
"product_url": "https://www.netscout.com/products",
"categories": [
"observability",
"cybersecurity",
"network performance management",
"AIOps",
"DDoS protection",
"service assurance"
],
"market_segment": [
"enterprise",
"service provider"
],
"links": [
"https://www.netscout.com/",
"https://www.netscout.com/products",
"https://www.netscout.com/industries/healthcare",
"https://www.netscout.com/product/ngeniusone-solution",
"https://www.netscout.com/contact-us",
"https://www.netscout.com/support-services",
"https://www.netscout.com/technology-partners",
"https://ir.netscout.com/",
"https://www.netscout.com/threatreport",
"https://www.gartner.com/reviews/market/infrastructure-monitoring-tools/vendor/netscout-systems/product/ngeniusone"
],
"summary": "NETSCOUT provides network and application service assurance, performance monitoring, and cybersecurity visibility tailored to healthcare environments to ensure availability and performance of clinical applications (EMR/EHR, DICOM imaging, telemedicine, HL7).",
"description": "nGeniusONE, nGeniusPULSE, InfiniStream and related NETSCOUT products deliver packet-level visibility, real-time analytics (ASI/Smart Data), and threat intelligence to monitor, troubleshoot and protect clinical applications and infrastructure across on-premises, virtual and cloud environments, reducing MTTR and preserving patient-impacting services.",
"target_users": [
"healthcare IT administrators",
"network engineers",
"security/NetOps teams",
"hospital IT managers",
"clinical informatics teams",
"help desk/operations teams",
"facility administrators"
],
"specialties": [
"EMR/EHR (Epic, Cerner, McKesson)",
"DICOM imaging / Radiology",
"Telemedicine / Video visits",
"HL7 interface monitoring",
"Unified Communications & Collaboration (Citrix, UCaaS)",
"E-prescribing",
"Remote site/branch observability"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"European Union",
"Australia",
"Asia-Pacific",
"Latin America",
"Middle East"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Japanese"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for licensing, deployment and support pricing; enterprise licensing and managed services available; demos/trials available via sales request.",
"license": "commercial / proprietary",
"deployment_model": [
"on_prem",
"cloud",
"hybrid",
"SaaS"
],
"os_platforms": [
"Web",
"Linux",
"Windows",
"Virtual appliance (VMware/Hyper-V)"
],
"features": [
"Packet-level capture and storage (InfiniStreamNG)",
"Real-time network and application performance monitoring (nGeniusONE)",
"DDoS detection and mitigation (Arbor Sightline / Arbor Cloud / AED)",
"Network Detection and Response and deep packet inspection (Omnis CyberStream / Omnis NDR)",
"Synthetic testing and user experience monitoring (nGeniusPULSE)",
"vTAP/cloud traffic mirroring (nGenius Cloud vTAP)",
"Packet broker / packet flow switches and TAPs",
"Synthetic and passive session analysis (nGenius Session Analyzer)",
"Encrypted traffic decryption (nGenius Decryption Appliance)",
"AIOps / AI-driven analytics and automated analytics (Omnis AI Sensor / Streamer)",
"Threat intelligence feeds (ATLAS Intelligence Feed)",
"Edge/remote site observability (Remote ISNG / Edge Sensor)",
"Business analytics and flow collection (nGenius Collector / for Flows)",
"Long-term metadata storage and Smart Data generation",
"Centralized fabric management (PFS Fabric Manager)",
"Alerting, dashboards and troubleshooting workflows"
],
"optional_modules": [
"Arbor Cloud (cloud DDoS scrubbing)",
"Arbor Edge Defense (AED)",
"Arbor Threat Mitigation System (TMS)",
"Omnis AI Insights modules",
"Omnis Cyber Intelligence / IDS sensors",
"nGeniusPFS Fabric Manager",
"nGenius Packet Flow Extender software",
"ATLAS Intelligence Feed (threat intel)"
],
"integrations": [
"AWS",
"Google Cloud",
"Microsoft (Azure/Intune/other MS integrations)",
"Cisco",
"Citrix",
"Dell Technologies",
"F5",
"Oracle Cloud Infrastructure",
"Palo Alto Networks",
"Red Hat",
"ServiceNow",
"Splunk",
"VMware"
],
"data_standards": [
"NetFlow / IPFIX",
"SNMP",
"Syslog",
"DICOM"
],
"api_available": "yes",
"system_requirements": "Appliances (InfiniStreamNG, packet switches), virtual appliance images for VMware/Hyper-V, cloud connectors/vTAP; requires network TAP/span ports and sufficient storage for packet capture",
"compliance": [
"HIPAA",
"GDPR"
],
"certifications": [],
"security_features": [
"Encryption (in transit and at rest)",
"Role-based access control (RBAC)",
"SSO/SAML",
"Audit logs",
"TLS/SSL support for interfaces"
],
"privacy_features": [],
"data_residency": "",
"customers": [
"3M Corporation",
"Amazon.com",
"AT&T Wireless",
"U.S. Medical Center (unnamed in case study)",
"Top Healthcare Insurer (unnamed in case study)"
],
"user_reviews": [
"We have not been having the best experience with NetScout after using it for almost a year.",
"The tool is great for service triage, to identify the various dependencies of a service and where a bottleneck exists.",
"Netscout is really good but also pretty complex to setup and kinda hard to learn.",
"This is a fantastic solution that is super easy to setup and has almost no impact.",
"100% this if you have the money. It's a very powerful tool I use daily, however we have an entire team to manage it."
],
"ratings": [
"PeerSpot: 8.2/10",
"TrustRadius: 8.6/10",
"G2: user reviews available (33+ reviews listed)",
"Gartner Peer Insights: user reviews available"
],
"support_channels": [
"phone",
"ticketing (My.NETSCOUT)",
"24x7 MasterCare support",
"online knowledge base/documentation",
"contact form"
],
"training_options": [
"documentation",
"webinars (live & on-demand)",
"NETSCOUT University (online courses)",
"live_online (virtual training)",
"customer-specific onsite training"
],
"release_year": "1984",
"integration_partners": [
"Amazon Web Services (AWS)",
"Cisco Systems",
"Citrix",
"Dell Technologies",
"F5",
"Google Cloud",
"Microsoft",
"Oracle Cloud Infrastructure",
"Palo Alto Networks",
"Red Hat",
"ServiceNow",
"Splunk",
"VMware"
],
"id": "P1110",
"slug": "netscout",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/netscout.json"
}
}