Neon Health

JSON twin: https://www.healthaidb.com/software/neon-health.json

Company Name

Neon Health

Product URL

https://neonhealth.com

Company URL

https://neonhealth.com

Categories

• administrative Operations
• patient Facing
• clinical Care
• financial Management
• care Coordination
• medication Adherence
• Administrative
• Clinical
• Financial
• Adherence Support

Summary

Neon Health offers AI-driven solutions to automate patient access workflows, enhancing efficiency and reducing costs in healthcare operations.

Description

Neon Health provides AI-powered automation for critical patient access processes, including benefit verification, prior authorization, financial assistance, patient onboarding, care coordination, and adherence support. Their AI workforce engages with payers and providers to verify coverage, determine out-of-pocket costs, and communicate benefit summaries to patients and healthcare providers. Additionally, Neon Health's AI agents handle patient intake, scheduling, referrals, and refill requests, aiming to streamline operations and improve patient outcomes.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2021

Company Offices

• United States

Compliance

• HIPAA
• HITRUST
• SOC 2

Customers

• CareMetx

Data Residency

US-only

Data Standards

• HL7
• FHIR
• DICOM
• ICD-10
• SNOMED CT

Deployment Model

• SaaS

Features

• Automated benefit verification
• Automated prior authorization
• Financial assistance enrollment
• Patient onboarding
• Care coordination
• Adherence support
• AI-driven phone interactions
• Configurable call flows
• Real-time analytics and reporting
• Integration with existing EHR systems
• Automated patient scheduling
• Automated referral management
• Automated refill requests
• Patient reminder calls

Id

SW1854

Integration Partners

• Epic
• eClinicalWorks
• Tebra

Integrations

• EHR systems
• CCaaS platforms
• ERP systems
• CRM systems
• Slack
• Zapier
• Intercom
• Shopify
• Messenger
• Discord

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Customizable AI agent workflows
• Advanced reporting and analytics

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1854

Product Name

Neon Health

Ratings

• "4.5/5" from G2

Regions Available

• United States

Related Urls

• https://elion.health/products/neon-health

Release Year

2020

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• Radiology
• Primary Care
• Infusion Therapy
• Medical Billing

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The impact of Neon's solution has been transformative for our business. Their AI tools have helped us unlock efficiencies we didn't think were possible, simplifying complex operations and enabling us to focus on what matters most. We look forward to automating more of our operations using their technology.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Neon Health",
  "company_name": "Neon Health",
  "product_url": "https://neonhealth.com",
  "company_url": "https://neonhealth.com",
  "related_urls": [
    "https://elion.health/products/neon-health"
  ],
  "product_code": "SW1854",
  "summary": "Neon Health offers AI-driven solutions to automate patient access workflows, enhancing efficiency and reducing costs in healthcare operations.",
  "description": "Neon Health provides AI-powered automation for critical patient access processes, including benefit verification, prior authorization, financial assistance, patient onboarding, care coordination, and adherence support. Their AI workforce engages with payers and providers to verify coverage, determine out-of-pocket costs, and communicate benefit summaries to patients and healthcare providers. Additionally, Neon Health's AI agents handle patient intake, scheduling, referrals, and refill requests, aiming to streamline operations and improve patient outcomes.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Care",
    "financial Management",
    "care Coordination",
    "medication Adherence",
    "Administrative",
    "Patient-facing",
    "Clinical",
    "Financial",
    "Care Coordination",
    "Adherence Support"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Radiology",
    "Primary Care",
    "Infusion Therapy",
    "Medical Billing"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated benefit verification",
    "Automated prior authorization",
    "Financial assistance enrollment",
    "Patient onboarding",
    "Care coordination",
    "Adherence support",
    "AI-driven phone interactions",
    "Configurable call flows",
    "Real-time analytics and reporting",
    "Integration with existing EHR systems",
    "Automated patient scheduling",
    "Automated referral management",
    "Automated refill requests",
    "Patient reminder calls"
  ],
  "optional_modules": [
    "Customizable AI agent workflows",
    "Advanced reporting and analytics"
  ],
  "integrations": [
    "EHR systems",
    "CCaaS platforms",
    "ERP systems",
    "CRM systems",
    "Slack",
    "Zapier",
    "Intercom",
    "Shopify",
    "Messenger",
    "Discord"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "DICOM",
    "ICD-10",
    "SNOMED CT"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST",
    "SOC 2"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "CareMetx"
  ],
  "user_reviews": [
    "The impact of Neon's solution has been transformative for our business. Their AI tools have helped us unlock efficiencies we didn't think were possible, simplifying complex operations and enabling us to focus on what matters most. We look forward to automating more of our operations using their technology."
  ],
  "ratings": [
    "\"4.5/5\" from G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Epic",
    "eClinicalWorks",
    "Tebra"
  ],
  "id": "SW1854",
  "slug": "neon-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/neon-health.json"
  }
}