JSON twin: https://www.healthaidb.com/software/neon-health.json
Neon Health
Neon Health provides an AI-powered automation platform that streamlines patient access workflows for pharma HUBs and healthcare organizations, automating benefit verification, prior authorization, financial assistance enrollment, referral intake, and adherence support.
Neon's modular "AI workforce" automates payer- and patient-facing patient access processes (benefit verification, prior authorization, denials/appeals, co-pay and patient assistance enrollment, referral intake, patient onboarding, adverse event intake, and adherence outreach) via voice AI, portal navigation, SMS/phone/fax automation, rules engines, human-in-the-loop escalation, QA monitoring, and data enrichment. Deployed as a tailored enterprise solution for pharma HUBs and large provider/call-center operations, Neon integrates with EHRs, CRMs, and payer portals and provides audit-ready transcripts and monitoring.
unknown
2023
P1105
2025-09-07
commercial proprietary
Contact vendor for pricing, custom deployments, and demos; enterprise contracts and pilot engagements available.
enterprise_quote
2023
product
1.0
{
"company_name": "Neon Health",
"company_url": "https://neonhealth.com",
"company_offices": [
"United States"
],
"company_founding": "2023",
"product_url": "https://neonhealth.com",
"categories": [
"AI Prior Authorization for Providers",
"Patient Engagement",
"Prior Authorization",
"Patient Access Automation",
"Financial Assistance Enrollment"
],
"market_segment": [
"enterprise"
],
"links": [
"https://neonhealth.com",
"https://trust.neonhealth.com",
"https://neonhealth.com/privacy",
"https://neonhealth.com/schedule",
"https://elion.health/products/neon-health",
"https://www.linkedin.com/company/neonhealthdotcom/",
"https://deepgram.com/ai-apps/neon-health"
],
"summary": "Neon Health provides an AI-powered automation platform that streamlines patient access workflows for pharma HUBs and healthcare organizations, automating benefit verification, prior authorization, financial assistance enrollment, referral intake, and adherence support.",
"description": "Neon's modular \"AI workforce\" automates payer- and patient-facing patient access processes (benefit verification, prior authorization, denials/appeals, co-pay and patient assistance enrollment, referral intake, patient onboarding, adverse event intake, and adherence outreach) via voice AI, portal navigation, SMS/phone/fax automation, rules engines, human-in-the-loop escalation, QA monitoring, and data enrichment. Deployed as a tailored enterprise solution for pharma HUBs and large provider/call-center operations, Neon integrates with EHRs, CRMs, and payer portals and provides audit-ready transcripts and monitoring.",
"target_users": [
"pharma HUB teams",
"patient access teams",
"call center agents/managers",
"care coordinators",
"health system administrators",
"payer operations"
],
"specialties": [
"patient access automation",
"benefit verification",
"prior authorization",
"financial assistance enrollment",
"denials and appeals",
"referral intake and triage",
"patient onboarding",
"adherence support",
"adverse event intake",
"voice/IVR automation"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, custom deployments, and demos; enterprise contracts and pilot engagements available.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"AI-driven benefit verification (payer portal, phone, fax)",
"Automated prior authorization (form pre-fill, submission, tracking)",
"Financial assistance enrollment (copay, voucher, foundation programs)",
"Patient onboarding and concierge workflows",
"Provider referral intake, triage, and coordination",
"Denial identification and appeals generation",
"Adverse event intake and reporting",
"Adherence support and reminders (SMS/phone)",
"Voice AI for inbound/outbound calling and IVR navigation",
"Web portal navigation / robotic web automation",
"Fax automation and ingestion",
"Data cleaning and enrichment (payer datapoints)",
"Rules engine and human-in-the-loop escalation",
"Real-time monitoring, QA, and automated transcript logging",
"Predictive scheduling and call volume optimization",
"Audit-ready activity transcripts and QA tagging"
],
"optional_modules": [
"Voice AI / IVR automation",
"Portal automation/web navigation",
"Rules engine / workflow customization",
"Human-in-the-loop review and QA"
],
"integrations": [
"Payer portals (portal automation)",
"Telephone networks / IVR systems",
"Fax systems",
"SMS gateways",
"Email",
"CRMs and case management systems",
"Provider EHR systems (unnamed / custom integrations)",
"Billing/financial assistance program administrators"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Audit logging / transcript logging",
"Role-based workflows (human-in-the-loop escalation)"
],
"privacy_features": [
"BAA (implied for HIPAA customers)",
"Audit-ready transcripts"
],
"data_residency": "",
"customers": [
"CareMetx"
],
"user_reviews": [],
"ratings": [],
"support_channels": [],
"training_options": [],
"release_year": "2023",
"integration_partners": [],
"id": "P1105",
"slug": "neon-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/neon-health.json"
}
}