MySiloam

JSON twin: https://www.healthaidb.com/software/mysiloam.json

Company Name

Siloam Hospitals

Product URL

https://www.siloamhospitals.com/en/mysiloam

Company URL

https://www.siloamhospitals.com

Categories

• patient Facing
• administrative Operations
• diagnostic Support
• Administrative
• Diagnostic

Summary

MySiloam is a mobile application developed by Siloam Hospitals, offering patients convenient access to healthcare services, including appointment scheduling, medical check-up bookings, and teleconsultations.

Description

MySiloam is a mobile application developed by Siloam Hospitals to enhance patient engagement and streamline healthcare services. The app allows users to schedule doctor appointments, book medical check-ups, access digital medical records, and consult with doctors virtually. It also provides information about hospital locations and specialists, and offers health tips and articles. The application has been downloaded over 1.5 million times, with an average of 110,000 active users monthly and an engagement rate exceeding 77%.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC-ATCB
• ISO 13485
• ISO 14971
• ISO 27001
• ISO 9001
• ISO 14001
• ISO 45001
• ISO 22301

Company Founding

1996

Company Offices

• Indonesia

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• ISO 27018
• ISO 9001
• ISO 22301
• ISO 20000-1
• ISO 27035

Customers

• Siloam Hospitals

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED CT
• ICD-10
• LOINC
• RxNorm
• CPT
• USCDI
• HL7 v3

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Doctor appointment scheduling
• Medical check-up ordering
• Payment processing
• Electronic Medical Record (EMR) access
• Laboratory and radiology test booking
• Express queue management
• Patient engagement tools
• Clinical decision support
• Inventory management
• Telemedicine support
• Remote patient monitoring
• AI-powered medical record summarization
• Patient education resources
• Health tracking and monitoring
• Prescription management
• Referral management
• Patient feedback collection
• Health risk assessments
• Appointment reminders
• Patient portal access

Id

SW2694

Integration Partners

• Epic Systems
• Cerner Corporation
• Allscripts Healthcare Solutions
• McKesson Corporation
• Meditech
• GE Healthcare
• Siemens Healthineers
• Philips Healthcare
• IBM Watson Health
• Oracle Health Sciences
• SAP Health
• Microsoft HealthVault
• Google Health
• Amazon Web Services (AWS)
• Salesforce Health Cloud
• ServiceNow Healthcare
• Redox
• Human API
• Redox Engine
• Validic

Integrations

• Epic
• Cerner
• PACS
• Billing systems
• Laboratory information systems
• Radiology information systems
• Electronic health records
• Patient management systems
• Inventory management systems
• Telemedicine platforms
• Remote monitoring devices
• AI analytics platforms
• Patient engagement platforms
• Appointment scheduling systems
• Payment gateways
• Health information exchanges
• Clinical decision support systems
• Health tracking devices
• Referral networks
• Patient feedback tools

Languages Supported

• Indonesian

Last Updated

2025-10-11

License

commercial

Market Segment

• consumer

Optional Modules

• Advanced AI analytics
• Personalized health recommendations
• Integration with wearable devices
• Telehealth consultations
• Patient community forums
• Health gamification features
• Second opinion services
• Clinical trial matching
• Wellness program participation
• Chronic disease management tools

Os Platforms

• Web
• iOS
• Android

Pricing Details

free

Pricing Model

free

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data masking
• Access controls
• Data retention policies
• Data destruction protocols
• User data rights management
• Third-party risk assessments

Product Code

SW2694

Product Name

MySiloam

Ratings

• 5.0 out of 5 stars on G2 ([g2.com](https://www.g2.com/sellers/hospitalmanagementsoftware?utm_source=openai))

Regions Available

• Indonesia

Related Urls

• https://apps.apple.com/us/app/mysiloam/id1456325611
• https://www.dihardjasoftware.com/project/mysiloam
• https://www.jpnn.com/news/aplikasi-mysiloam-menyediakan-1000-dokter-meningkatkan-kinerja-siloam-hospitals
• https://www.liputan6.com/saham/read/5330570/layanan-digital-mysiloam-dongkrak-kinerja-silo

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• IDS/IPS
• Firewalls
• VPN
• Endpoint security

Specialties

• General Medicine
• Cardiology
• Orthopedics
• Pediatrics
• Obstetrics And Gynecology
• Neurology
• Dermatology
• Gastroenterology
• Pulmonology
• Endocrinology
• Urology
• Psychiatry
• Rheumatology
• Hematology
• Infectious Diseases
• Nephrology
• Ophthalmology
• Ent
• Dentistry
• Anesthesiology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

AWS cloud infrastructure, mobile devices with iOS or Android, web browsers

Target Users

• patients

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• MySiloam has significantly improved our hospital's operational efficiency.
• The app's user-friendly interface has enhanced patient engagement.
• Integration with existing systems was seamless, making the transition smooth.
• The real-time updates feature has streamlined our communication processes.
• Patient feedback has been overwhelmingly positive since implementing MySiloam.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "MySiloam",
  "company_name": "Siloam Hospitals",
  "product_url": "https://www.siloamhospitals.com/en/mysiloam",
  "company_url": "https://www.siloamhospitals.com",
  "related_urls": [
    "https://apps.apple.com/us/app/mysiloam/id1456325611",
    "https://www.dihardjasoftware.com/project/mysiloam",
    "https://www.jpnn.com/news/aplikasi-mysiloam-menyediakan-1000-dokter-meningkatkan-kinerja-siloam-hospitals",
    "https://www.liputan6.com/saham/read/5330570/layanan-digital-mysiloam-dongkrak-kinerja-silo"
  ],
  "product_code": "SW2694",
  "summary": "MySiloam is a mobile application developed by Siloam Hospitals, offering patients convenient access to healthcare services, including appointment scheduling, medical check-up bookings, and teleconsultations.",
  "description": "MySiloam is a mobile application developed by Siloam Hospitals to enhance patient engagement and streamline healthcare services. The app allows users to schedule doctor appointments, book medical check-ups, access digital medical records, and consult with doctors virtually. It also provides information about hospital locations and specialists, and offers health tips and articles. The application has been downloaded over 1.5 million times, with an average of 110,000 active users monthly and an engagement rate exceeding 77%.",
  "categories": [
    "patient Facing",
    "administrative Operations",
    "diagnostic Support",
    "Patient-facing",
    "Administrative",
    "Diagnostic"
  ],
  "market_segment": [
    "consumer"
  ],
  "target_users": [
    "patients"
  ],
  "specialties": [
    "General Medicine",
    "Cardiology",
    "Orthopedics",
    "Pediatrics",
    "Obstetrics And Gynecology",
    "Neurology",
    "Dermatology",
    "Gastroenterology",
    "Pulmonology",
    "Endocrinology",
    "Urology",
    "Psychiatry",
    "Rheumatology",
    "Hematology",
    "Infectious Diseases",
    "Nephrology",
    "Ophthalmology",
    "Ent",
    "Dentistry",
    "Anesthesiology"
  ],
  "regions_available": [
    "Indonesia"
  ],
  "languages_supported": [
    "Indonesian"
  ],
  "pricing_model": "free",
  "pricing_details": "free",
  "license": "commercial",
  "company_offices": [
    "Indonesia"
  ],
  "company_founding": "1996",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Doctor appointment scheduling",
    "Medical check-up ordering",
    "Payment processing",
    "Electronic Medical Record (EMR) access",
    "Laboratory and radiology test booking",
    "Express queue management",
    "Patient engagement tools",
    "Clinical decision support",
    "Inventory management",
    "Telemedicine support",
    "Remote patient monitoring",
    "AI-powered medical record summarization",
    "Patient education resources",
    "Health tracking and monitoring",
    "Prescription management",
    "Referral management",
    "Patient feedback collection",
    "Health risk assessments",
    "Appointment reminders",
    "Patient portal access"
  ],
  "optional_modules": [
    "Advanced AI analytics",
    "Personalized health recommendations",
    "Integration with wearable devices",
    "Telehealth consultations",
    "Patient community forums",
    "Health gamification features",
    "Second opinion services",
    "Clinical trial matching",
    "Wellness program participation",
    "Chronic disease management tools"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing systems",
    "Laboratory information systems",
    "Radiology information systems",
    "Electronic health records",
    "Patient management systems",
    "Inventory management systems",
    "Telemedicine platforms",
    "Remote monitoring devices",
    "AI analytics platforms",
    "Patient engagement platforms",
    "Appointment scheduling systems",
    "Payment gateways",
    "Health information exchanges",
    "Clinical decision support systems",
    "Health tracking devices",
    "Referral networks",
    "Patient feedback tools"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED CT",
    "ICD-10",
    "LOINC",
    "RxNorm",
    "CPT",
    "USCDI",
    "HL7 v3"
  ],
  "api_available": "yes",
  "system_requirements": "AWS cloud infrastructure, mobile devices with iOS or Android, web browsers",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "ISO 27018",
    "ISO 9001",
    "ISO 22301",
    "ISO 20000-1",
    "ISO 27035"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC-ATCB",
    "ISO 13485",
    "ISO 14971",
    "ISO 27001",
    "ISO 9001",
    "ISO 14001",
    "ISO 45001",
    "ISO 22301"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "IDS/IPS",
    "Firewalls",
    "VPN",
    "Endpoint security"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data masking",
    "Access controls",
    "Data retention policies",
    "Data destruction protocols",
    "User data rights management",
    "Third-party risk assessments"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Siloam Hospitals"
  ],
  "user_reviews": [
    "MySiloam has significantly improved our hospital's operational efficiency.",
    "The app's user-friendly interface has enhanced patient engagement.",
    "Integration with existing systems was seamless, making the transition smooth.",
    "The real-time updates feature has streamlined our communication processes.",
    "Patient feedback has been overwhelmingly positive since implementing MySiloam."
  ],
  "ratings": [
    "5.0 out of 5 stars on G2 ([g2.com](https://www.g2.com/sellers/hospitalmanagementsoftware?utm_source=openai))"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "Epic Systems",
    "Cerner Corporation",
    "Allscripts Healthcare Solutions",
    "McKesson Corporation",
    "Meditech",
    "GE Healthcare",
    "Siemens Healthineers",
    "Philips Healthcare",
    "IBM Watson Health",
    "Oracle Health Sciences",
    "SAP Health",
    "Microsoft HealthVault",
    "Google Health",
    "Amazon Web Services (AWS)",
    "Salesforce Health Cloud",
    "ServiceNow Healthcare",
    "Redox",
    "Human API",
    "Redox Engine",
    "Validic"
  ],
  "id": "SW2694",
  "slug": "mysiloam",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/mysiloam.json"
  }
}