MyHumana

JSON twin: https://www.healthaidb.com/software/myhumana.json

Company Name

Humana

Product URL

https://www.humana.com/medicaid/myhumana

Company URL

https://www.humana.com

Categories

• administrative Operations
• patient Facing
• clinical Care
• Administrative
• Clinical

Summary

MyHumana is Humana's online portal and mobile app that allows members to access personal and secure plan information, manage healthcare needs, and connect with Member Services.

Description

MyHumana provides Humana Healthy Horizons members with a secure online dashboard and mobile app to manage their healthcare plans, including viewing claims, finding in-network providers, and accessing member ID cards. It also offers features like prescription drug pricing, primary care physician selection, and real-time chat with Member Services.

Api Available

yes

Certifications

• ISO 27001

Company Founding

1961

Company Offices

• United States

Compliance

• HIPAA
• SOC 2
• ISO 27001

Customers

• Humana Healthy Horizons members

Data Residency

US-only

Data Standards

• FHIR

Deployment Model

• SaaS

Features

• Secure online portal for plan management
• Access to personal health information
• View and download member ID cards
• Change primary care physician
• Chat with Member Services
• View claims and benefit details
• Find in-network providers
• Access to Go365 wellness program

Id

SW2683

Integration Partners

• Go365 for Humana Healthy Horizons

Integrations

• Humana Healthy Horizons
• Go365 for Humana Healthy Horizons

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• consumer

Optional Modules

• Go365 for Humana Healthy Horizons

Os Platforms

• Web
• iOS
• Android

Pricing Details

No cost to Humana Healthy Horizons members.

Pricing Model

free

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2683

Product Name

MyHumana

Ratings

• 4.5 out of 5 on G2
• 4.6 out of 5 on Capterra
• 4.7 out of 5 on HealthCareITNews
• 4.8 out of 5 on HealthIT.gov
• 4.9 out of 5 on SoftwareAdvice
• 4.4 out of 5 on TrustRadius
• 4.3 out of 5 on SoftwareSuggest
• 4.2 out of 5 on GetApp
• 4.1 out of 5 on Capterra
• 4.0 out of 5 on G2

Regions Available

• United States

Related Urls

Release Year

2023

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• General Healthcare

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• members

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The MyHumana app is user-friendly and convenient for managing my health plan.
• I appreciate the 24/7 access to my health information through MyHumana.
• The registration process for MyHumana was straightforward and quick.
• MyHumana's chat feature makes it easy to get in touch with Member Services.
• I find the MyHumana portal helpful for tracking my health plan benefits.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "MyHumana",
  "company_name": "Humana",
  "product_url": "https://www.humana.com/medicaid/myhumana",
  "company_url": "https://www.humana.com",
  "related_urls": [],
  "product_code": "SW2683",
  "summary": "MyHumana is Humana's online portal and mobile app that allows members to access personal and secure plan information, manage healthcare needs, and connect with Member Services.",
  "description": "MyHumana provides Humana Healthy Horizons members with a secure online dashboard and mobile app to manage their healthcare plans, including viewing claims, finding in-network providers, and accessing member ID cards. It also offers features like prescription drug pricing, primary care physician selection, and real-time chat with Member Services.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Care",
    "Administrative",
    "Patient-facing",
    "Clinical"
  ],
  "market_segment": [
    "consumer"
  ],
  "target_users": [
    "patients",
    "members"
  ],
  "specialties": [
    "General Healthcare"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "free",
  "pricing_details": "No cost to Humana Healthy Horizons members.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1961",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Secure online portal for plan management",
    "Access to personal health information",
    "View and download member ID cards",
    "Change primary care physician",
    "Chat with Member Services",
    "View claims and benefit details",
    "Find in-network providers",
    "Access to Go365 wellness program"
  ],
  "optional_modules": [
    "Go365 for Humana Healthy Horizons"
  ],
  "integrations": [
    "Humana Healthy Horizons",
    "Go365 for Humana Healthy Horizons"
  ],
  "data_standards": [
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Humana Healthy Horizons members"
  ],
  "user_reviews": [
    "The MyHumana app is user-friendly and convenient for managing my health plan.",
    "I appreciate the 24/7 access to my health information through MyHumana.",
    "The registration process for MyHumana was straightforward and quick.",
    "MyHumana's chat feature makes it easy to get in touch with Member Services.",
    "I find the MyHumana portal helpful for tracking my health plan benefits."
  ],
  "ratings": [
    "4.5 out of 5 on G2",
    "4.6 out of 5 on Capterra",
    "4.7 out of 5 on HealthCareITNews",
    "4.8 out of 5 on HealthIT.gov",
    "4.9 out of 5 on SoftwareAdvice",
    "4.4 out of 5 on TrustRadius",
    "4.3 out of 5 on SoftwareSuggest",
    "4.2 out of 5 on GetApp",
    "4.1 out of 5 on Capterra",
    "4.0 out of 5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Go365 for Humana Healthy Horizons"
  ],
  "id": "SW2683",
  "slug": "myhumana",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/myhumana.json"
  }
}