MyChart

JSON twin: https://www.healthaidb.com/software/mychart.json

Company Name

Product URL

https://www.epic.com

Company URL

https://www.epic.com

Summary

MyChart is a patient portal developed by Epic Systems, enabling patients to access health information, communicate with providers, and manage appointments and prescriptions online.

Description

MyChart is a patient portal developed by Epic Systems, enabling patients to access health information, communicate with providers, and manage appointments and prescriptions online. It offers features like customizable home screens, telehealth integration, and a link-accounts function for managing multiple healthcare organizations. MyChart Central allows patients to link all their MyChart accounts into one location, simplifying access to their health records. The platform is used by over 150 million patients across the U.S. and is available in multiple languages, including Spanish. It is free to use and is licensed under Epic Systems' proprietary terms. Epic Systems was founded in 1979 and has offices in the U.S., UK, Netherlands, UAE, Saudi Arabia, Finland, Australia, Singapore, Norway, and Denmark.

Api Available

yes

Certifications

ONC Health IT Certification (Epic certified modules)
Industry standard security attestations (SOC reports available via contracts)

Company Founding

1979

Company Offices

Compliance

HIPAA
HITECH
ONC Cures Act / ONC Health IT Certification
GDPR (where applicable/contracted)
SOC 2 (customer/hosting agreements may apply)

Customers

Mayo Clinic
Cleveland Clinic
Johns Hopkins Medicine
Kaiser Permanente
UCLA Health
Mount Sinai Health System
NewYork-Presbyterian Hospital
Stanford Health Care
University of Michigan Health System
Northwell Health
UC San Diego Health
University of Washington Medicine
Duke Health
University of Chicago Medicine
Cedars-Sinai Medical Center
University of Pennsylvania Health System
NYU Langone Health
University of California, San Francisco Health
University of Pittsburgh Medical Center
University of North Carolina Health Care
University of Texas MD Anderson Cancer Center
University of Virginia Health System
University of Wisconsin Hospitals and Clinics
University of Minnesota Medical Center
University of Iowa Hospitals and Clinics
University of Colorado Hospital
University of Kansas Health System
University of Nebraska Medical Center
University of Arizona Health Network
University of Utah Health Care

Data Residency

US-hosted or customer-hosted (on-prem); regional/tenant hosting via Epic cloud or local data centers (customer choice)

Data Standards

FHIR
HL7 v2
DICOM
C-CDA
SMART on FHIR
SNOMED CT
ICD-10
LOINC
CPT
HCPCS

Deployment Model

on_prem
cloud
hybrid

Features

Patient portal access
Appointment scheduling
Test result viewing
Prescription refills
Secure messaging with providers
Bill payment
Health record access
Clinical summaries
Immunization records
Medication lists
Allergy information
Lab results
Visit summaries
Health reminders
Personal health tracking
Family health management
Medical history review
Provider directory
Health education resources

Id

SW2610

Integrations

Epic EHR
FHIR APIs
HL7 interfaces
SMART on FHIR
SAML 2.0 SSO
OAuth 2.0 authentication
DICOM imaging
C-CDA documents
HL7 v2 messaging
FHIR R4 resources
Epic App Orchard
Epic UserWeb
Epic Cosmos
Epic UserWeb / Galaxy resources
Epic Hyperspace Clinical Workspace
Epic Reporting Workbench
Epic OpTime Surgical Suite
Epic Cadence Ambulatory Platform
Epic Willow Inpatient Clinical System
Epic Share Everywhere

Languages Supported

English
Spanish
Dutch
Arabic
Finnish
Swedish
Norwegian
Danish
French
German

Last Updated

2025-10-11

License

proprietary

Market Segment

enterprise
consumer

Optional Modules

Telehealth services
Remote patient monitoring
Clinical decision support
Patient education materials
Care team collaboration tools
Patient-reported outcomes
Clinical trial information
Health risk assessments
Personalized health recommendations
Wellness program integration

Os Platforms

Web
iOS
Android
Windows
macOS
Linux

Pricing Details

Free to use; no subscription fees

Pricing Model

free

Privacy Features

Business Associate Agreement (BAA) available
Clinician review required before sending
Support for de-identification/anonymization in workflows
Consent-aware messaging controls

Product Code

SW2610

Product Name

MyChart

Ratings

4.4/5 on G2
4.0/5 on Capterra

Regions Available

Related Urls

https://www.mychart.org/About/

Release Year

2000

Security Features

Encryption at rest and in transit
Role-based access control (RBAC)
SSO/SAML support
Audit logs
Model validation and monitoring

Specialties

Support Channels

email
phone
chat
ticketing
community
24x7

System Requirements

Requires Epic EHR deployment (on-prem or Epic cloud), MyChart/In-Basket enabled, network connectivity; UserWeb access for implementation

Target Users

patients
caregivers

Training Options

documentation
webinars
live_online
onsite
certification

Type

product

User Reviews

MyChart is a great tool, and definitely expedites the process in getting information to the patient. The health system can be very slow when going through a call tree, and waiting on hold, but this tool gets the info to the user immediately.
Epic MyChart is an excellent tool, and one-stop shop for connecting with your medical/health practice. It's a versatile tool, as you can view lab results, pay bills, send private messages to your doctor, and more. My favorite part is that I'm notified and can see my lab results, right as they come out - no additional waiting or wondering when you can see them, or calling the office, just to wait in queue on the phone. MyChart keeps a record of the results, and messages between you and your doctor, and can be accessed on a computer or phone. The tool really makes it easy to connect and get information.
My overall experience has been very good. I am a detail oriented person and I enjoy the extent of coverage Epic provides. The learning curve can be steep and confusing to begin with for the same reason. The new addition of AI assistant is a very nice feature and helpful.
Great experience since we were able to scan all the documents into system for the doctors & staff.
Wonderful experience for me, no steep learning curve. The first time I was using this was at a hospital in 2021, and it depends really on how tech savvy one is, joined by proper training.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "MyChart",
  "company_name": "Epic",
  "product_url": "https://www.epic.com",
  "company_url": "https://www.epic.com",
  "related_urls": [
    "https://www.mychart.org/About/"
  ],
  "product_code": "SW2610",
  "summary": "MyChart is a patient portal developed by Epic Systems, enabling patients to access health information, communicate with providers, and manage appointments and prescriptions online.",
  "description": "MyChart is a patient portal developed by Epic Systems, enabling patients to access health information, communicate with providers, and manage appointments and prescriptions online. It offers features like customizable home screens, telehealth integration, and a link-accounts function for managing multiple healthcare organizations. MyChart Central allows patients to link all their MyChart accounts into one location, simplifying access to their health records. The platform is used by over 150 million patients across the U.S. and is available in multiple languages, including Spanish. It is free to use and is licensed under Epic Systems' proprietary terms. Epic Systems was founded in 1979 and has offices in the U.S., UK, Netherlands, UAE, Saudi Arabia, Finland, Australia, Singapore, Norway, and Denmark.",
  "categories": [
    "patient Facing",
    "clinical Care",
    "administrative Operations",
    "telehealth",
    "patient Engagement",
    "Patient-facing",
    "Clinical",
    "Administrative",
    "Telehealth",
    "Patient Engagement"
  ],
  "market_segment": [
    "enterprise",
    "consumer"
  ],
  "target_users": [
    "patients",
    "caregivers"
  ],
  "specialties": [
    "General Healthcare",
    "Chronic Disease Management",
    "Telehealth Services"
  ],
  "regions_available": [
    "United States",
    "United Kingdom",
    "Netherlands",
    "United Arab Emirates",
    "Saudi Arabia",
    "Finland",
    "Australia",
    "Singapore",
    "Norway",
    "Denmark"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Dutch",
    "Arabic",
    "Finnish",
    "Swedish",
    "Norwegian",
    "Danish",
    "French",
    "German"
  ],
  "pricing_model": "free",
  "pricing_details": "Free to use; no subscription fees",
  "license": "proprietary",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Netherlands",
    "United Arab Emirates",
    "Saudi Arabia",
    "Finland",
    "Australia",
    "Singapore",
    "Norway",
    "Denmark"
  ],
  "company_founding": "1979",
  "deployment_model": [
    "on_prem",
    "cloud",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Patient portal access",
    "Appointment scheduling",
    "Test result viewing",
    "Prescription refills",
    "Secure messaging with providers",
    "Bill payment",
    "Health record access",
    "Clinical summaries",
    "Immunization records",
    "Medication lists",
    "Allergy information",
    "Lab results",
    "Visit summaries",
    "Health reminders",
    "Personal health tracking",
    "Family health management",
    "Medical history review",
    "Provider directory",
    "Health education resources"
  ],
  "optional_modules": [
    "Telehealth services",
    "Remote patient monitoring",
    "Clinical decision support",
    "Patient education materials",
    "Care team collaboration tools",
    "Patient-reported outcomes",
    "Clinical trial information",
    "Health risk assessments",
    "Personalized health recommendations",
    "Wellness program integration"
  ],
  "integrations": [
    "Epic EHR",
    "FHIR APIs",
    "HL7 interfaces",
    "SMART on FHIR",
    "SAML 2.0 SSO",
    "OAuth 2.0 authentication",
    "DICOM imaging",
    "C-CDA documents",
    "HL7 v2 messaging",
    "FHIR R4 resources",
    "Epic App Orchard",
    "Epic UserWeb",
    "Epic Cosmos",
    "Epic UserWeb / Galaxy resources",
    "Epic Hyperspace Clinical Workspace",
    "Epic Reporting Workbench",
    "Epic OpTime Surgical Suite",
    "Epic Cadence Ambulatory Platform",
    "Epic Willow Inpatient Clinical System",
    "Epic Share Everywhere"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "C-CDA",
    "SMART on FHIR",
    "SNOMED CT",
    "ICD-10",
    "LOINC",
    "CPT",
    "HCPCS"
  ],
  "api_available": "yes",
  "system_requirements": "Requires Epic EHR deployment (on-prem or Epic cloud), MyChart/In-Basket enabled, network connectivity; UserWeb access for implementation",
  "compliance": [
    "HIPAA",
    "HITECH",
    "ONC Cures Act / ONC Health IT Certification",
    "GDPR (where applicable/contracted)",
    "SOC 2 (customer/hosting agreements may apply)"
  ],
  "certifications": [
    "ONC Health IT Certification (Epic certified modules)",
    "Industry standard security attestations (SOC reports available via contracts)"
  ],
  "security_features": [
    "Encryption at rest and in transit",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logs",
    "Model validation and monitoring"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Clinician review required before sending",
    "Support for de-identification/anonymization in workflows",
    "Consent-aware messaging controls"
  ],
  "data_residency": "US-hosted or customer-hosted (on-prem); regional/tenant hosting via Epic cloud or local data centers (customer choice)",
  "customers": [
    "Mayo Clinic",
    "Cleveland Clinic",
    "Johns Hopkins Medicine",
    "Kaiser Permanente",
    "UCLA Health",
    "Mount Sinai Health System",
    "NewYork-Presbyterian Hospital",
    "Stanford Health Care",
    "University of Michigan Health System",
    "Northwell Health",
    "UC San Diego Health",
    "University of Washington Medicine",
    "Duke Health",
    "University of Chicago Medicine",
    "Cedars-Sinai Medical Center",
    "University of Pennsylvania Health System",
    "NYU Langone Health",
    "University of California, San Francisco Health",
    "University of Pittsburgh Medical Center",
    "University of North Carolina Health Care",
    "University of Texas MD Anderson Cancer Center",
    "University of Virginia Health System",
    "University of Wisconsin Hospitals and Clinics",
    "University of Minnesota Medical Center",
    "University of Iowa Hospitals and Clinics",
    "University of Colorado Hospital",
    "University of Kansas Health System",
    "University of Nebraska Medical Center",
    "University of Arizona Health Network",
    "University of Utah Health Care"
  ],
  "user_reviews": [
    "MyChart is a great tool, and definitely expedites the process in getting information to the patient. The health system can be very slow when going through a call tree, and waiting on hold, but this tool gets the info to the user immediately.",
    "Epic MyChart is an excellent tool, and one-stop shop for connecting with your medical/health practice. It's a versatile tool, as you can view lab results, pay bills, send private messages to your doctor, and more. My favorite part is that I'm notified and can see my lab results, right as they come out - no additional waiting or wondering when you can see them, or calling the office, just to wait in queue on the phone. MyChart keeps a record of the results, and messages between you and your doctor, and can be accessed on a computer or phone. The tool really makes it easy to connect and get information.",
    "My overall experience has been very good. I am a detail oriented person and I enjoy the extent of coverage Epic provides. The learning curve can be steep and confusing to begin with for the same reason. The new addition of AI assistant is a very nice feature and helpful.",
    "Great experience since we were able to scan all the documents into system for the doctors & staff.",
    "Wonderful experience for me, no steep learning curve. The first time I was using this was at a hospital in 2021, and it depends really on how tech savvy one is, joined by proper training."
  ],
  "ratings": [
    "4.4/5 on G2",
    "4.0/5 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2000",
  "integration_partners": [
    "Cerner",
    "Allscripts",
    "Meditech",
    "McKesson",
    "GE Healthcare",
    "Siemens Healthineers",
    "Philips Healthcare",
    "GE Centricity",
    "NextGen Healthcare",
    "eClinicalWorks",
    "Greenway Health",
    "Athenahealth",
    "Medhost",
    "Optum",
    "Oracle Health Sciences",
    "IBM Watson Health",
    "Dell Technologies",
    "Microsoft HealthVault",
    "Google Health",
    "Amazon Web Services"
  ],
  "id": "SW2610",
  "slug": "mychart",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/mychart.json"
  }
}

MyChart

Company Name

Product URL

Company URL

Categories

Summary

Description

Api Available

Certifications

Company Founding

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

Integration Partners

Integrations

Languages Supported

Last Updated

License

Market Segment

Optional Modules

Os Platforms

Pricing Details

Pricing Model

Privacy Features

Product Code

Product Name

Ratings

Regions Available

Related Urls

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

User Reviews

Version

Alternatives

Canonical JSON