mutuo-health

JSON twin: https://www.healthaidb.com/software/mutuo-health.json

Company Name

Mutuo Health

Product URL

https://www.mutuohealth.com/autoscribe

Company URL

https://www.mutuohealth.com

Categories

Summary

AutoScribe by Mutuo Health is an AI-powered medical scribe that records clinician–patient conversations and generates real-time clinical notes and action items to reduce documentation burden.

Description

AutoScribe is a web-based, Canada-hosted AI clinical documentation assistant that uses speech recognition and NLP to create customizable, template-driven clinical notes in real time, integrate with EMRs, support province-specific features (e.g., Ontario requisitions and billing code prediction), and is positioned for primary care and outpatient specialties with HIPAA/PIPEDA/PHIPA compliance.

Api Available

unknown

Certifications

Company Founding

2018

Company Offices

Compliance

Customers

Data Residency

Canada

Data Standards

Deployment Model

Features

Id

P1092

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

30-day free trial available; no free plan; public pricing not listed on site — contact vendor or request demo; Infoway AutoScribe grant available for eligible Canadian primary care providers.

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2018

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Mutuo Health",
  "company_url": "https://www.mutuohealth.com",
  "company_offices": [
    "Canada",
    "United States"
  ],
  "company_founding": "2018",
  "product_url": "https://www.mutuohealth.com/autoscribe",
  "categories": [
    "clinical",
    "documentation",
    "speech recognition",
    "natural language processing",
    "workflow automation",
    "patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "health system"
  ],
  "links": [
    "https://www.mutuohealth.com",
    "https://www.mutuohealth.com/autoscribe",
    "https://www.mutuohealth.com/post/healwell-ai-acquires-mutuo-health-solutions",
    "https://elion.health/products/mutuo-health",
    "https://unityhealth.to/2024/11/ai-tool-eases-administrative-burdens/",
    "https://medstack.co/blog/mutuo-health-ai-solving-point-of-care/",
    "https://news.healwell.ai/news-releases/healwell-acquires-control-of-mutuo-health-solutions/",
    "https://ca.linkedin.com/company/mutuo-health",
    "https://www.crunchbase.com/organization/mutuo-health-solutions",
    "https://www.cbinsights.com/company/mutuo-health-solutions"
  ],
  "summary": "AutoScribe by Mutuo Health is an AI-powered medical scribe that records clinician–patient conversations and generates real-time clinical notes and action items to reduce documentation burden.",
  "description": "AutoScribe is a web-based, Canada-hosted AI clinical documentation assistant that uses speech recognition and NLP to create customizable, template-driven clinical notes in real time, integrate with EMRs, support province-specific features (e.g., Ontario requisitions and billing code prediction), and is positioned for primary care and outpatient specialties with HIPAA/PIPEDA/PHIPA compliance.",
  "target_users": [
    "physicians",
    "primary care clinicians",
    "specialist clinicians",
    "nurses",
    "medical assistants",
    "clinic administrators",
    "health system IT teams"
  ],
  "specialties": [
    "primary care",
    "family medicine",
    "internal medicine",
    "mental health",
    "pediatrics",
    "geriatrics",
    "ambulatory/outpatient care"
  ],
  "regions_available": [
    "Canada",
    "Ontario"
  ],
  "languages_supported": [
    "English",
    "French"
  ],
  "pricing_model": "subscription",
  "pricing_details": "30-day free trial available; no free plan; public pricing not listed on site — contact vendor or request demo; Infoway AutoScribe grant available for eligible Canadian primary care providers.",
  "license": "commercial proprietary",
  "features": [
    "Real-time transcription of clinician–patient conversations",
    "AI-generated structured clinical notes (template-based)",
    "Live note review and in-session editing",
    "Patient consent gating before recording",
    "Multilingual transcription (21 languages)",
    "AutoForm assisted form filling (upcoming/included in tiers)",
    "Template library (SOAP, consults, referrals, etc.)",
    "Ability to submit/export notes to EMR",
    "Print and email notes",
    "Continuous model improvement and updates",
    "Customer onboarding and training support"
  ],
  "integrations": [
    "Accuro EMR",
    "OSCAR (web-based EMR) and other web-based EMRs (direct integrations/upload)"
  ],
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "optional_modules": [
    "AutoForm (automated form generation)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "Canada Health Infoway (pre-qualified vendor/program)",
    "Adheres to applicable Canadian health privacy and cybersecurity regulations (PHIPA/PIPEDA referenced in privacy policy)"
  ],
  "certifications": [],
  "security_features": [
    "Patient consent controls for recording",
    "Privacy and cybersecurity measures for PHI",
    "Auditability (review/edit/submit workflow)"
  ],
  "privacy_features": [
    "Consent-first recording workflow",
    "Privacy policy and third-party security/privacy assessments available on request (contactable privacy officer)"
  ],
  "data_residency": "Canada",
  "customers": [
    "Ambulatory Practice",
    "Digital Health Provider",
    "Primary care providers (Infoway grant participants)"
  ],
  "user_reviews": [
    "Also Canadian-based... UI felt clunky and unintuitive. Pretty basic compared to the others—not worth pursuing for me.",
    "AutoScribe is one of the products to keep an eye on, but it felt less polished than competitors.",
    "Slower processing during peak times — had to wait for notes to finalize.",
    "Useful for simple visits but struggled with more complex cases; required careful proofreading.",
    "Responsive support when testing, but the interface and workflow felt dated compared with newer scribes."
  ],
  "ratings": [],
  "support_channels": [
    "email",
    "live_online",
    "training_call",
    "documentation",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "training_call",
    "onsite"
  ],
  "release_year": "2018",
  "integration_partners": [
    "AccuroEMR",
    "Epic (via Topology Health integration)",
    "Microsoft Azure (Azure Marketplace)",
    "Topology Health",
    "MedStack",
    "Infoway (grant program / approved vendor)",
    "Healwell AI"
  ],
  "id": "P1092",
  "slug": "mutuo-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/mutuo-health.json"
  }
}