modmed

JSON twin: https://www.healthaidb.com/software/modmed.json

Company Name

Modernizing Medicine

Product URL

https://www.modmed.com/what-we-do/ema/

Company URL

https://www.modmed.com/

Categories

Summary

ModMed (Modernizing Medicine) is a specialty-specific, cloud-based EHR and practice management platform that combines clinical documentation, billing/RCM, analytics, patient engagement and AI features for ambulatory specialty practices.

Description

ModMed provides specialty-tailored EHRs (EMA, gGastro, etc.), practice management, revenue cycle management, analytics, patient communication tools, telehealth, inventory/image management and payment processing (ModMed Pay). It emphasizes specialty workflows, AI-assisted documentation, certified FHIR APIs and integrations with labs, clearinghouses and third-party apps; offered as packaged plans (Fundamentals+, Premium+, Enterprise) with dedicated services for larger organizations.

Api Available

yes

Certifications

Company Founding

2010

Company Offices

Compliance

Customers

Data Residency

US-hosted (no public EU-only or BYO region option stated)

Data Standards

Deployment Model

Features

Id

P1080

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

packaged tiers: Fundamentals+, Premium+, Enterprise; pricing not public — contact vendor for demo/quote; ModMed Pay has separate setup/processing fees

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2010

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Modernizing Medicine",
  "company_url": "https://www.modmed.com/",
  "company_offices": [
    "United States",
    "India",
    "Chile",
    "Germany"
  ],
  "company_founding": "2010",
  "product_url": "https://www.modmed.com/what-we-do/ema/",
  "categories": [
    "clinical",
    "administrative",
    "patient-facing",
    "revenue cycle management",
    "telehealth",
    "interoperability",
    "analytics",
    "AI"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.modmed.com/",
    "https://www.modmed.com/who-we-are/about-us/",
    "https://www.modmed.com/contact-us/",
    "https://www.modmed.com/what-we-do/ema/",
    "https://www.modmed.com/what-we-do/integrations/synapsys/",
    "https://www.modmed.com/onc-certification/",
    "https://www.modmed.com/support/",
    "https://www.g2.com/products/modernizing-medicine/reviews",
    "https://www.capterra.com/p/122758/ModMed/",
    "https://en.wikipedia.org/wiki/Modernizing_Medicine"
  ],
  "summary": "ModMed (Modernizing Medicine) is a specialty-specific, cloud-based EHR and practice management platform that combines clinical documentation, billing/RCM, analytics, patient engagement and AI features for ambulatory specialty practices.",
  "description": "ModMed provides specialty-tailored EHRs (EMA, gGastro, etc.), practice management, revenue cycle management, analytics, patient communication tools, telehealth, inventory/image management and payment processing (ModMed Pay). It emphasizes specialty workflows, AI-assisted documentation, certified FHIR APIs and integrations with labs, clearinghouses and third-party apps; offered as packaged plans (Fundamentals+, Premium+, Enterprise) with dedicated services for larger organizations.",
  "target_users": [
    "physicians/clinicians",
    "nurses/medical assistants",
    "administrative staff (schedulers, front desk)",
    "billing/RVU/revenue cycle teams",
    "practice managers/executives",
    "patients",
    "enterprise IT/health system admins"
  ],
  "specialties": [
    "Dermatology",
    "Gastroenterology",
    "Ophthalmology",
    "Orthopedics",
    "Otolaryngology (ENT)",
    "Pain Management",
    "Plastic Surgery",
    "Podiatry",
    "Urology",
    "Allergy/Immunology",
    "OBGYN"
  ],
  "regions_available": [
    "United States",
    "Puerto Rico"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "packaged tiers: Fundamentals+, Premium+, Enterprise; pricing not public — contact vendor for demo/quote; ModMed Pay has separate setup/processing fees",
  "license": "proprietary/commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "All-in-one specialty EHR (EMA)",
    "Practice management",
    "Revenue cycle management (RCM)",
    "Analytics & reporting",
    "Patient communication/engagement",
    "Telehealth",
    "ePrescribing",
    "AI-powered documentation (ModMed Scribe)",
    "ModMed Pay (payment processing)",
    "Labs integrations",
    "Voice recognition",
    "Ophthalmic image management",
    "Inventory management",
    "Faxing",
    "Benchmarking/population health tools"
  ],
  "optional_modules": [
    "Revenue cycle management (advanced RCM services)",
    "Analytics (advanced reporting)",
    "Telehealth module",
    "ModMed Pay",
    "Ophthalmic image management"
  ],
  "integrations": [
    "ModMed App Marketplace / Synapsys Marketplace",
    "Lab partners (multiple lab integrations)",
    "e-prescribing networks (NCPDP connections)",
    "Billing systems / clearinghouses (RCM partners)",
    "Patient communication/portal integrations",
    "Payment processors (ModMed Pay)"
  ],
  "data_standards": [
    "FHIR (certified FHIR API)",
    "HL7 v2",
    "ICD-10",
    "SNOMED",
    "NCPDP"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "ONC Health IT Certification",
    "HIPAA"
  ],
  "certifications": [
    "EMA ONC Certification"
  ],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logging",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "State privacy law disclosures/supplements",
    "Patient consent/communication preferences"
  ],
  "data_residency": "US-hosted (no public EU-only or BYO region option stated)",
  "customers": [],
  "user_reviews": [
    "Poor wound care documentation and templates. Limited areas to create templates in each impression/diagnosis. Frequent updates - which can cause some items to ...",
    "The practice I used to work for used ModMed for EMR and hated it. The biggest problem was that there were frequent issues with functions not working right.",
    "Serviceable at best. Long downtimes during peak clinic times is a total kneecapper. Pharm reps are appalled at the eRx process. Everything is a 20-click chore.",
    "It took me a solid 2-3 months to be comfortable with EMA while scribing. I still learn new aspects/tricks often whether it be on the iPad or desktop.",
    "I absolutely hated it! The scribing part took me for a loop because we didn't get paid more for scribing. I felt like I was doing the doctor's job.",
    "We went with ModMed and are a retina only practice. I find it very good for our needs. Documentation is good. Can attach FA, OCT, etc.",
    "10/10 would recommend even post switch to EMA/ModMed, which is the industry standard for our specialty."
  ],
  "ratings": [
    "Capterra: 4.4/5 (reported on Capterra listing for EMA)",
    "G2: ~4.0/5 (ModMed / EMA listed with positive reviewer scores on G2 reports)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "customer success/onsite onboarding",
    "knowledge base/community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online (remote onboarding)",
    "onsite (implementation/onboarding)",
    "customer success training"
  ],
  "release_year": "2010",
  "integration_partners": [],
  "id": "P1080",
  "slug": "modmed",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/modmed.json"
  }
}