Mend

JSON twin: https://www.healthaidb.com/software/mend.json

Company Name

Mend

Product URL

https://mend.com

Company URL

https://mend.com

Categories

• patient Engagement
• telehealth
• behavioral Health
• administrative Operations
• clinical Care
• diagnostic Support
• Mental Health
• Administrative
• Clinical
• Diagnostic

Summary

Mend is a patient engagement and telehealth platform designed to enhance access to mental and behavioral healthcare services by reducing no-shows and improving provider utilization.

Description

Mend offers a comprehensive suite of tools tailored for mental and behavioral health organizations, including 24/7 patient self-scheduling, automated appointment reminders, digital patient check-in, virtual visits, and seamless integration with existing EHR systems. These features aim to streamline workflows, increase patient engagement, and improve clinical outcomes.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2016

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type 2
• 42 CFR Part 2
• HITRUST
• NIST CSF
• HITECH Act
• E-Sign Act
• COPPA
• ADA WCAG 2.0
• PCI
• CAN-SPAM
• TCPA

Customers

• Mendfamily
• Mend.io
• Mendhealth
• Mendhealthcare
• Mendhealthcareit
• Mendhealthcareitnews
• Mendhealthcareitnewscom

Data Residency

US/EU regions

Data Standards

• HL7
• SFTP
• HIPAA

Deployment Model

• SaaS

Features

• Automated Patient Payments
• Measurement-Based Care
• Digital Intake Forms
• Group Video & Scheduling
• Digital Patient Check-In
• Patient Appointment Reminders
• Patient Self-Scheduling
• Seamless EHR/PMS Integrations
• Attendance Predictor
• Patient Messaging

Id

SW1812

Integration Partners

• Microsoft development tools

Integrations

• Netsmart
• Qualifacts
• Streamline
• NextGen
• Welligent Continuum Cloud
• AdvancedMD
• athenaOne
• eClinicalWorks
• PCE Systems
• Exym
• Kipu
• Streamline SmartCare

Languages Supported

• English
• Spanish
• Arabic

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• HIPAA-Compliant Group Video Conferencing

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent Management
• Anonymization
• Data Minimization

Product Code

SW1812

Product Name

Mend

Ratings

• 4.7/5 (G2)

Regions Available

• United States

Related Urls

• https://elion.health/products/mend

Release Year

2014

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA
• DLP

Specialties

• Mental Health
• Behavioral Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• patients
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• My therapist is really good.
• The visit was quick and to the point.
• Happy to explain how I feel.
• Review with excellent and thorough nurse practitioner.
• Very sedulous and perspicacious provider :)
• My Telehealth Wellness Visit - S Jenkins
• Nils is the best
• Good Experience
• Excellent!
• Probably Covid visit

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Mend",
  "company_name": "Mend",
  "product_url": "https://mend.com",
  "company_url": "https://mend.com",
  "related_urls": [
    "https://elion.health/products/mend"
  ],
  "product_code": "SW1812",
  "summary": "Mend is a patient engagement and telehealth platform designed to enhance access to mental and behavioral healthcare services by reducing no-shows and improving provider utilization.",
  "description": "Mend offers a comprehensive suite of tools tailored for mental and behavioral health organizations, including 24/7 patient self-scheduling, automated appointment reminders, digital patient check-in, virtual visits, and seamless integration with existing EHR systems. These features aim to streamline workflows, increase patient engagement, and improve clinical outcomes.",
  "categories": [
    "patient Engagement",
    "telehealth",
    "behavioral Health",
    "administrative Operations",
    "clinical Care",
    "diagnostic Support",
    "Patient Engagement",
    "Telehealth",
    "Mental Health",
    "Behavioral Health",
    "Administrative",
    "Clinical",
    "Diagnostic"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "admins"
  ],
  "specialties": [
    "Mental Health",
    "Behavioral Health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Arabic"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated Patient Payments",
    "Measurement-Based Care",
    "Digital Intake Forms",
    "Group Video & Scheduling",
    "Digital Patient Check-In",
    "Patient Appointment Reminders",
    "Patient Self-Scheduling",
    "Seamless EHR/PMS Integrations",
    "Attendance Predictor",
    "Patient Messaging"
  ],
  "optional_modules": [
    "HIPAA-Compliant Group Video Conferencing"
  ],
  "integrations": [
    "Netsmart",
    "Qualifacts",
    "Streamline",
    "NextGen",
    "Welligent Continuum Cloud",
    "AdvancedMD",
    "athenaOne",
    "eClinicalWorks",
    "PCE Systems",
    "Exym",
    "Kipu",
    "Streamline SmartCare"
  ],
  "data_standards": [
    "HL7",
    "SFTP",
    "HIPAA"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2",
    "42 CFR Part 2",
    "HITRUST",
    "NIST CSF",
    "HITECH Act",
    "E-Sign Act",
    "COPPA",
    "ADA WCAG 2.0",
    "PCI",
    "CAN-SPAM",
    "TCPA"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent Management",
    "Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Mendfamily",
    "Mend.io",
    "Mendhealth",
    "Mendhealthcare",
    "Mendhealthcareit",
    "Mendhealthcareitnews",
    "Mendhealthcareitnewscom"
  ],
  "user_reviews": [
    "My therapist is really good.",
    "The visit was quick and to the point.",
    "Happy to explain how I feel.",
    "Review with excellent and thorough nurse practitioner.",
    "Very sedulous and perspicacious provider :)",
    "My Telehealth Wellness Visit - S Jenkins",
    "Nils is the best",
    "Good Experience",
    "Excellent!",
    "Probably Covid visit"
  ],
  "ratings": [
    "4.7/5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2014",
  "integration_partners": [
    "Microsoft development tools"
  ],
  "id": "SW1812",
  "slug": "mend",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/mend.json"
  }
}