memora-health

JSON twin: https://www.healthaidb.com/software/memora-health.json

Company Name

Memora Health

Product URL

https://www.memorahealth.com/platform

Company URL

https://www.memorahealth.com

Categories

Summary

Memora Health provides an AI-enabled digital care coordination platform that automates patient engagement and clinical workflows via conversational AI, SMS/chat, and evidence-based digital care pathways.

Description

A commercial, enterprise-focused intelligent care enablement platform that digitizes and automates clinical care journeys (pre/post-op, chronic disease, specialty pathways, SDOH screening, patient access) using conversational NLP, automated reminders, multi-channel messaging, outcome monitoring, and EHR integrations to reduce no-shows, readmissions, and manual workload.

Api Available

yes

Certifications

Company Founding

2017

Company Offices

Compliance

Customers

Data Residency

US-hosted / US data residency

Data Standards

Deployment Model

Features

Id

P1056

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for enterprise pricing and deployment tiers; demos and pilot engagements available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2017

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Memora Health",
  "company_url": "https://www.memorahealth.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2017",
  "product_url": "https://www.memorahealth.com/platform",
  "categories": [
    "patient-facing",
    "care coordination",
    "patient engagement",
    "clinical",
    "population health",
    "digital navigation",
    "remote monitoring"
  ],
  "market_segment": [
    "enterprise",
    "health system",
    "payer"
  ],
  "links": [
    "https://www.memorahealth.com",
    "https://www.memorahealth.com/platform",
    "https://www.memorahealth.com/service/chronic-care-management",
    "https://www.memorahealth.com/service/transitions-of-care",
    "https://www.memorahealth.com/partner-overview",
    "https://www.memorahealth.com/news/commure-acquires-memora-health",
    "https://elion.health/products/memora-health",
    "https://www.capterra.com/p/10007164/Memora-Health/",
    "https://vendorservices.epic.com/Showroom/Listing?id=664",
    "https://www.memorahealth.com/legal/privacy-policy"
  ],
  "summary": "Memora Health provides an AI-enabled digital care coordination platform that automates patient engagement and clinical workflows via conversational AI, SMS/chat, and evidence-based digital care pathways.",
  "description": "A commercial, enterprise-focused intelligent care enablement platform that digitizes and automates clinical care journeys (pre/post-op, chronic disease, specialty pathways, SDOH screening, patient access) using conversational NLP, automated reminders, multi-channel messaging, outcome monitoring, and EHR integrations to reduce no-shows, readmissions, and manual workload.",
  "target_users": [
    "clinicians",
    "care managers",
    "nurses",
    "patients",
    "health system administrators",
    "call center staff",
    "payers"
  ],
  "specialties": [
    "primary care",
    "cardiology",
    "orthopedics",
    "radiology",
    "oncology",
    "gastroenterology",
    "respiratory/asthma",
    "maternal health/postpartum",
    "surgical care",
    "chronic care management"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for enterprise pricing and deployment tiers; demos and pilot engagements available.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated AI-driven digital care pathways",
    "Patient engagement via SMS, IVR, chat and push notifications",
    "Remote patient monitoring (RPM) and device data ingestion",
    "Two-way patient-clinician messaging",
    "EHR-prescribed patient programs/pathways",
    "Appointment reminders and scheduling workflows",
    "Care escalation and task routing to clinical teams",
    "Conversational AI for triage and outreach",
    "Clinical decision support / rule-based nudges",
    "Reporting & analytics on engagement and outcomes",
    "Medication and adherence support",
    "Pre-op/post-op and perioperative pathways",
    "No-show and cancellation reduction workflows",
    "Multi-service line templates (cardiology, ortho, GI, respiratory)"
  ],
  "optional_modules": [
    "RPM device integrations",
    "Conversational AI/IVR",
    "Custom clinical pathway authoring",
    "Advanced analytics & outcomes reporting"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "eClinicalWorks",
    "NextGen",
    "TruBridge"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [],
  "security_features": [
    "Encryption at rest and in transit",
    "Role-based access control (RBAC)",
    "SSO / SAML support",
    "Audit logging",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Patient consent management",
    "Data minimization / de-identification options"
  ],
  "data_residency": "US-hosted / US data residency",
  "customers": [
    "Mayo Clinic",
    "Penn Medicine",
    "Boston Medical Center",
    "Northwell Health",
    "Intermountain Health",
    "Edward-Elmhurst Health",
    "Yale New Haven Health",
    "Mount Sinai Health System",
    "Eisenhower Health",
    "Women's College Hospital",
    "Reimagine Care",
    "Endeavor Health"
  ],
  "user_reviews": [],
  "ratings": [
    "Glassdoor: 2.1/5 (employee reviews)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2017",
  "integration_partners": [
    "Commure",
    "AVIA (marketplace)",
    "Intermountain Health (implementation partner/customer)",
    "EHR integrations (unnamed EHR partners via two-way integration)"
  ],
  "id": "P1056",
  "slug": "memora-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/memora-health.json"
  }
}