Medsender

JSON twin: https://www.healthaidb.com/software/medsender.json

Company Name

Medsender

Product URL

https://www.medsender.com/medsender-platform

Company URL

https://www.medsender.com

Categories

• administrative Operations
• patient Facing
• clinical Care
• diagnostic Support
• clinical Documentation
• clinical Workflow Automation
• ai Clinical Documentation Integrity
• ehr Integration
• referral Management
• communication
• Administrative
• Clinical
• Diagnostic
• Document Management
• Workflow Automation
• Ai Integration
• Emr Integration
• Patient Communication

Summary

Medsender is an AI-powered platform that automates administrative tasks in healthcare, including faxing, referrals, and patient communications, enhancing efficiency and data accuracy.

Description

Medsender offers a comprehensive solution for healthcare providers by integrating AI to automate document management, referral processing, and patient call handling. Its features include HIPAA-compliant faxing, seamless EMR integration, and an AI Medical Assistant™ named MAIRA for voice interactions. The platform aims to reduce manual workloads, improve data accuracy, and accelerate patient care across multiple locations.

Api Available

yes

Certifications

• SOC 2 Type II
• SOC 2 Type I
• HIPAA compliance

Company Founding

2019

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• SOC 2 Type I
• HITECH
• PCI DSS
• JCAHO

Customers

• Medical Practice
• Mental Health Care
• Small-Business (50 or fewer employees)
• Verified User in Medical Practice

Data Residency

US

Data Standards

• HL7
• FHIR
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• AI-powered fax automation
• Referral management
• AI voice agent MAIRA™
• Secure faxing
• Fax API integration
• Enterprise AI data extraction

Id

SW1799

Integration Partners

• EMA
• Modernizing Medicine

Integrations

• EHR systems
• Google Cloud Platform

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• AI document automation
• AI referral processing

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Data encryption at rest and in transit
• Regular audits
• Data backup every 24 hours
• Data residency in the US

Product Code

SW1799

Product Name

Medsender

Ratings

• 4.9 (16) - Capterra
• 5.0 (6) - G2
• 4.3/5 (295) - G2

Regions Available

• United States

Related Urls

• https://elion.health/products/medsender

Release Year

2021

Security Features

• End-to-end encryption
• Access controls
• Intrusion detection
• Regular vulnerability testing
• Disaster recovery plan

Specialties

• General Practice
• Specialty Clinics
• Hospitals
• Urgent Care
• Telemedicine
• Mental Health
• Pediatrics
• Geriatrics
• Orthopedics
• Cardiology
• Dermatology
• Neurology
• Obstetrics
• Gynecology
• Oncology
• Pulmonology
• Rheumatology
• Urology
• Gastroenterology
• Endocrinology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• So much value in this product. Much more efficient than other fax/doc sending options. Saves time and money, without sacrificing quality.
• Easy to use and very efficient. The free version has provided much more than expected.
• Medsender has changed our practice by providing a safe HIPAA compliant system that interfaces with our EMR. The best part of Medsender is its all electronic and very user friendly. I would recommend Medsender to any business looking to improve their current faxing and secure emailing system.
• Medsender's best features include the ability to send HIPAA compliant emails to patients without requiring a patient portal or additional login credentials, seamless integration with EMR systems, responsive and quick tech support, and affordability compared to other online fax solutions. Medsender's features enable healthcare providers to go paperless in a fully HIPAA compliant way, safely and easily send medical records and test results to patients and other providers, and receive notifications via email when a fax is received, allowing for quick action and response no matter where the provider is located.
• We like the confirmation that is returned to us showing when the faxes are read by the recipient. We also love that fact that if a fax fails it notifies us immediately.
• Medsender has made our practice more efficient. Getting information to the right person within our organization. Verifying information was sent out and received by the intended recipient. Uploading patient records directly to our EHR.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Medsender",
  "company_name": "Medsender",
  "product_url": "https://www.medsender.com/medsender-platform",
  "company_url": "https://www.medsender.com",
  "related_urls": [
    "https://elion.health/products/medsender"
  ],
  "product_code": "SW1799",
  "summary": "Medsender is an AI-powered platform that automates administrative tasks in healthcare, including faxing, referrals, and patient communications, enhancing efficiency and data accuracy.",
  "description": "Medsender offers a comprehensive solution for healthcare providers by integrating AI to automate document management, referral processing, and patient call handling. Its features include HIPAA-compliant faxing, seamless EMR integration, and an AI Medical Assistant™ named MAIRA for voice interactions. The platform aims to reduce manual workloads, improve data accuracy, and accelerate patient care across multiple locations.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Care",
    "diagnostic Support",
    "clinical Documentation",
    "clinical Workflow Automation",
    "ai Clinical Documentation Integrity",
    "ehr Integration",
    "referral Management",
    "communication",
    "Administrative",
    "Patient-facing",
    "Clinical",
    "Diagnostic",
    "Document Management",
    "Workflow Automation",
    "Ai Integration",
    "Emr Integration",
    "Referral Management",
    "Patient Communication"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Practice",
    "Specialty Clinics",
    "Hospitals",
    "Urgent Care",
    "Telemedicine",
    "Mental Health",
    "Pediatrics",
    "Geriatrics",
    "Orthopedics",
    "Cardiology",
    "Dermatology",
    "Neurology",
    "Obstetrics",
    "Gynecology",
    "Oncology",
    "Pulmonology",
    "Rheumatology",
    "Urology",
    "Gastroenterology",
    "Endocrinology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2019",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "AI-powered fax automation",
    "Referral management",
    "AI voice agent MAIRA™",
    "Secure faxing",
    "Fax API integration",
    "Enterprise AI data extraction"
  ],
  "optional_modules": [
    "AI document automation",
    "AI referral processing"
  ],
  "integrations": [
    "EHR systems",
    "Google Cloud Platform"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "SOC 2 Type I",
    "HITECH",
    "PCI DSS",
    "JCAHO"
  ],
  "certifications": [
    "SOC 2 Type II",
    "SOC 2 Type I",
    "HIPAA compliance"
  ],
  "security_features": [
    "End-to-end encryption",
    "Access controls",
    "Intrusion detection",
    "Regular vulnerability testing",
    "Disaster recovery plan"
  ],
  "privacy_features": [
    "BAA available",
    "Data encryption at rest and in transit",
    "Regular audits",
    "Data backup every 24 hours",
    "Data residency in the US"
  ],
  "data_residency": "US",
  "customers": [
    "Medical Practice",
    "Mental Health Care",
    "Small-Business (50 or fewer employees)",
    "Verified User in Medical Practice"
  ],
  "user_reviews": [
    "So much value in this product. Much more efficient than other fax/doc sending options. Saves time and money, without sacrificing quality.",
    "Easy to use and very efficient. The free version has provided much more than expected.",
    "Medsender has changed our practice by providing a safe HIPAA compliant system that interfaces with our EMR. The best part of Medsender is its all electronic and very user friendly. I would recommend Medsender to any business looking to improve their current faxing and secure emailing system.",
    "Medsender's best features include the ability to send HIPAA compliant emails to patients without requiring a patient portal or additional login credentials, seamless integration with EMR systems, responsive and quick tech support, and affordability compared to other online fax solutions. Medsender's features enable healthcare providers to go paperless in a fully HIPAA compliant way, safely and easily send medical records and test results to patients and other providers, and receive notifications via email when a fax is received, allowing for quick action and response no matter where the provider is located.",
    "We like the confirmation that is returned to us showing when the faxes are read by the recipient. We also love that fact that if a fax fails it notifies us immediately.",
    "Medsender has made our practice more efficient. Getting information to the right person within our organization. Verifying information was sent out and received by the intended recipient. Uploading patient records directly to our EHR."
  ],
  "ratings": [
    "4.9 (16) - Capterra",
    "5.0 (6) - G2",
    "4.3/5 (295) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2021",
  "integration_partners": [
    "EMA",
    "Modernizing Medicine"
  ],
  "id": "SW1799",
  "slug": "medsender",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/medsender.json"
  }
}