Mediktor

JSON twin: https://www.healthaidb.com/software/mediktor.json

Company Name

Mediktor

Product URL

https://www.mediktor.com/en

Company URL

https://www.mediktor.com

Categories

• clinical Care
• patient Facing
• diagnostic Support
• administrative Operations
• healthcare It
• telehealth
• ai Clinical Documentation Integrity
• clinical Decision Support
• clinical Assessment Tools
• care Navigation
• patient Engagement
• Clinical
• Diagnostic
• Administrative
• Telemedicine
• Artificial Intelligence
• Symptom Assessment
• Healthcare Navigation

Summary

Mediktor is an AI-powered healthcare assistant that provides patients with personalized symptom assessments and guidance, streamlining the care journey for both patients and healthcare providers.

Description

Mediktor offers an AI-driven platform that enables patients to evaluate their symptoms and receive personalized recommendations, facilitating efficient healthcare navigation. The platform integrates advanced technologies like machine learning and natural language processing to deliver accurate assessments and is adaptable to various business models, including health insurers, healthcare providers, pharmaceutical companies, and public health organizations. Mediktor's white-label SaaS solution allows for seamless integration and customization, enhancing patient engagement and optimizing resource utilization. As of October 2025, Mediktor operates in over 35 countries, supports 18 languages, and has reached more than 50 million users globally.

Api Available

yes

Certifications

• CE (medical device marking)
• ISO 13485

Company Founding

2011

Company Offices

• Spain
• United States
• Germany
• France
• Italy
• United Kingdom
• Canada
• Australia
• Mexico
• Brazil

Compliance

• HIPAA
• GDPR

Customers

• Somesh Chandra, Chief Health Officer - European Markets
• Dr. Ronald Pope, CMH’s Vice President of Medical Services, Care Centers
• Brad Meyer, CEO, Bluestem Health
• Dr. Oriol Yuguero, Clinical Director of Urgencies and Emergencies of Lleida
• Delphine Icart, CEO of Healthanea
• Kai Marcus Wilke, Product Owner Healthcare Journey Tribe, AXA Germany
• Christian Romero, Head of Digital Health at Saludsa
• César Morcillo Serra, Medical Director at Sanitas Digital Hospital
• Pedro Diaz Yuste, CEO of SAVIA (MAPFRE)
• Elena Torrente, Digital Health Coordinator, DKV Spain (MUNICH RE GROUP)
• Alberto E. Porciani, President and CEO, Top Doctors Europe & Latam
• Nandy Vega Seminario Peñaranda, Deputy Medical Director (MAPFRE)
• Dr. Josep M. Campistol, Chief Executive Officer at Hospital Clínic de Barcelona

Data Residency

EU and US hosting/partnership options

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• cloud-hosted
• partner-managed
• embedded

Features

• AI-powered symptom checker
• Digital triage and urgency recommendation
• Pre-diagnosis and differential suggestion
• Conversational NLP interface with human-like avatars
• Multilingual support
• White-labeling and UI customization
• Patient self-assessment flow
• Clinical decision support for professionals
• Integration hooks for care pathways
• Analytics and usage reporting
• Follow-up and patient engagement assistant

Id

SW1783

Integration Partners

• InterSystems Health Connect

Integrations

• Epic
• NextGen
• Sensely
• Microsoft Azure
• AWS Marketplace
• EHR/EMR systems
• Health insurer platforms
• Telemedicine platforms

Languages Supported

• English
• Spanish
• German
• French
• Italian
• Portuguese
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Polish
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Avatars
• Dictionaries
• Self-care recommendations

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1783

Product Name

Mediktor

Ratings

• 4.5/5 on G2

Regions Available

• United States
• Spain
• Germany
• France
• Italy
• United Kingdom
• Canada
• Australia
• Mexico
• Brazil
• Argentina
• Chile
• Colombia
• South Africa
• India
• China
• Japan
• South Korea
• Singapore
• Malaysia

Related Urls

• https://elion.health/products/mediktor

Release Year

2011

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• General Healthcare
• Telemedicine
• Symptom Assessment
• Patient Engagement
• Healthcare Navigation
• Ai Healthcare Solutions
• Healthcare It
• Digital Health
• Healthcare Analytics
• Patient Triage
• Pre-diagnosis
• Healthcare Resource Optimization
• Healthcare Accessibility
• Healthcare Efficiency
• Healthcare Innovation
• Healthcare Technology
• Healthcare Integration
• Healthcare Customization
• Healthcare Personalization
• Healthcare Support

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• healthcare providers
• health insurers
• pharmaceutical companies
• public health organizations
• governments

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Mediktor integrates well with our online systems and has expanded its use in person too. We have not run into any major issues. I cannot think of anything to dislike.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "Mediktor",
  "company_name": "Mediktor",
  "product_url": "https://www.mediktor.com/en",
  "company_url": "https://www.mediktor.com",
  "related_urls": [
    "https://elion.health/products/mediktor"
  ],
  "product_code": "SW1783",
  "summary": "Mediktor is an AI-powered healthcare assistant that provides patients with personalized symptom assessments and guidance, streamlining the care journey for both patients and healthcare providers.",
  "description": "Mediktor offers an AI-driven platform that enables patients to evaluate their symptoms and receive personalized recommendations, facilitating efficient healthcare navigation. The platform integrates advanced technologies like machine learning and natural language processing to deliver accurate assessments and is adaptable to various business models, including health insurers, healthcare providers, pharmaceutical companies, and public health organizations. Mediktor's white-label SaaS solution allows for seamless integration and customization, enhancing patient engagement and optimizing resource utilization. As of October 2025, Mediktor operates in over 35 countries, supports 18 languages, and has reached more than 50 million users globally.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "diagnostic Support",
    "administrative Operations",
    "healthcare It",
    "telehealth",
    "ai Clinical Documentation Integrity",
    "clinical Decision Support",
    "clinical Assessment Tools",
    "care Navigation",
    "patient Engagement",
    "Clinical",
    "Patient-facing",
    "Diagnostic",
    "Administrative",
    "Healthcare It",
    "Telemedicine",
    "Artificial Intelligence",
    "Symptom Assessment",
    "Healthcare Navigation",
    "Patient Engagement"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "patients",
    "healthcare providers",
    "health insurers",
    "pharmaceutical companies",
    "public health organizations",
    "governments"
  ],
  "specialties": [
    "General Healthcare",
    "Telemedicine",
    "Symptom Assessment",
    "Patient Engagement",
    "Healthcare Navigation",
    "Ai Healthcare Solutions",
    "Healthcare It",
    "Digital Health",
    "Healthcare Analytics",
    "Patient Triage",
    "Pre-diagnosis",
    "Healthcare Resource Optimization",
    "Healthcare Accessibility",
    "Healthcare Efficiency",
    "Healthcare Innovation",
    "Healthcare Technology",
    "Healthcare Integration",
    "Healthcare Customization",
    "Healthcare Personalization",
    "Healthcare Support"
  ],
  "regions_available": [
    "United States",
    "Spain",
    "Germany",
    "France",
    "Italy",
    "United Kingdom",
    "Canada",
    "Australia",
    "Mexico",
    "Brazil",
    "Argentina",
    "Chile",
    "Colombia",
    "South Africa",
    "India",
    "China",
    "Japan",
    "South Korea",
    "Singapore",
    "Malaysia"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "German",
    "French",
    "Italian",
    "Portuguese",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Polish",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "Spain",
    "United States",
    "Germany",
    "France",
    "Italy",
    "United Kingdom",
    "Canada",
    "Australia",
    "Mexico",
    "Brazil"
  ],
  "company_founding": "2011",
  "deployment_model": [
    "SaaS",
    "cloud-hosted",
    "partner-managed",
    "embedded"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered symptom checker",
    "Digital triage and urgency recommendation",
    "Pre-diagnosis and differential suggestion",
    "Conversational NLP interface with human-like avatars",
    "Multilingual support",
    "White-labeling and UI customization",
    "Patient self-assessment flow",
    "Clinical decision support for professionals",
    "Integration hooks for care pathways",
    "Analytics and usage reporting",
    "Follow-up and patient engagement assistant"
  ],
  "optional_modules": [
    "Avatars",
    "Dictionaries",
    "Self-care recommendations"
  ],
  "integrations": [
    "Epic",
    "NextGen",
    "Sensely",
    "Microsoft Azure",
    "AWS Marketplace",
    "EHR/EMR systems",
    "Health insurer platforms",
    "Telemedicine platforms"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR"
  ],
  "certifications": [
    "CE (medical device marking)",
    "ISO 13485"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "EU and US hosting/partnership options",
  "customers": [
    "Somesh Chandra, Chief Health Officer - European Markets",
    "Dr. Ronald Pope, CMH’s Vice President of Medical Services, Care Centers",
    "Brad Meyer, CEO, Bluestem Health",
    "Dr. Oriol Yuguero, Clinical Director of Urgencies and Emergencies of Lleida",
    "Delphine Icart, CEO of Healthanea",
    "Kai Marcus Wilke, Product Owner Healthcare Journey Tribe, AXA Germany",
    "Christian Romero, Head of Digital Health at Saludsa",
    "César Morcillo Serra, Medical Director at Sanitas Digital Hospital",
    "Pedro Diaz Yuste, CEO of SAVIA (MAPFRE)",
    "Elena Torrente, Digital Health Coordinator, DKV Spain (MUNICH RE GROUP)",
    "Alberto E. Porciani, President and CEO, Top Doctors Europe & Latam",
    "Nandy Vega Seminario Peñaranda, Deputy Medical Director (MAPFRE)",
    "Dr. Josep M. Campistol, Chief Executive Officer at Hospital Clínic de Barcelona"
  ],
  "user_reviews": [
    "Mediktor integrates well with our online systems and has expanded its use in person too. We have not run into any major issues. I cannot think of anything to dislike."
  ],
  "ratings": [
    "4.5/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2011",
  "integration_partners": [
    "InterSystems Health Connect"
  ],
  "id": "SW1783",
  "slug": "mediktor",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/mediktor.json"
  }
}