JSON twin: https://www.healthaidb.com/software/medicare-vox.json
Fair Square Medicare (Medicare Vox)
https://fairsquaremedicare.com
Voice AI platform that automates outreach and beneficiary qualification for Medicare enrollment and AEP campaigns.
Medicare Vox is a voice-AI / conversational outbound platform used to run large-scale Medicare enrollment and qualification campaigns (notably during Annual Enrollment Period). It automates calls to beneficiaries to qualify leads, route prospects, and boost conversion for Medicare plan sellers.
unknown
2019
P1027
2025-09-07
commercial proprietary
contact vendor
enterprise_quote
2024
product
1.0
{
"company_name": "Fair Square Medicare (Medicare Vox)",
"company_url": "https://fairsquaremedicare.com",
"company_offices": [
"United States"
],
"company_founding": "2019",
"product_url": "https://www.prnewswire.com/news-releases/fair-square-medicare-launches-generative-ai-platform-that-transforms-customer-experience-for-medicare-entities-302221397.html",
"categories": [
"consumer-health-services",
"administrative",
"patient-facing",
"customer engagement",
"enrollment",
"AI/Generative AI",
"fintech"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://fairsquaremedicare.com",
"https://www.prnewswire.com/news-releases/fair-square-medicare-launches-generative-ai-platform-that-transforms-customer-experience-for-medicare-entities-302221397.html",
"https://www.medcitynews.com/2024/08/fair-square-medicare-unveils-generative-ai-platform-for-medicare-organizations/",
"https://www.fiercehealthcare.com/health-tech/fair-square-medicare-rolls-out-ai-voice-agents-help-enroll-seniors-insurance-plans",
"https://www.ycombinator.com/companies/medicare-vox-fka-fair-square",
"https://www.forbes.com/sites/sethjoseph/2022/08/25/fair-square-medicare-just-raised-its-series-a-heres-how-it-and-other-digital-health-platforms-are-guiding-seniors-through-the-us-healthcare-maze/",
"https://www.crunchbase.com/organization/fair-square-medicare",
"https://www.linkedin.com/in/danielpetkevich"
],
"summary": "Voice AI platform that automates outreach and beneficiary qualification for Medicare enrollment and AEP campaigns.",
"description": "Medicare Vox is a voice-AI / conversational outbound platform used to run large-scale Medicare enrollment and qualification campaigns (notably during Annual Enrollment Period). It automates calls to beneficiaries to qualify leads, route prospects, and boost conversion for Medicare plan sellers.",
"target_users": [
"insurance carriers",
"Medicare brokers/agents",
"call center teams",
"marketing/CRM teams",
"beneficiaries (patients)"
],
"specialties": [
"Medicare enrollment",
"health insurance outreach",
"beneficiary qualification",
"telephony/voice AI"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "contact vendor",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"Telephony/Voice (IVR)"
],
"features": [
"AI voice screening agent (Sophia) that qualifies potential customers",
"Generative AI voice agents for enrollment script reading",
"Generative AI agents for conducting health risk assessments",
"Agents for activating ancillary benefits (e.g., health club enrollment)",
"Searchable, interactive call transcription and auditing system (Insight)",
"Retrieval-augmented generation (RAG) + LLM-powered queryable insights",
"Coaching Support application that identifies call issues and suggests education",
"Real-time feedback to human agents on objection handling and inaccurate info",
"Automatic identification of issues across customer calls (agent behavior and CX)",
"Ability to query top caller issues, issue-resolution rates, and benefit drivers",
"Call screening that increases after-hours sales conversions (reported 4x)",
"Matching human-team sales conversion performance during working hours (reported)",
"Call transcription tracking for both AI and human calls",
"Searchable interface for business leaders to gather intelligence from calls",
"Automated examples of successful agent interactions for training/coaching",
"Analytics on conversion and objection rates tied to coaching recommendations",
"Platform built on GPT-4",
"Designed for Medicare carriers, brokerages and distributors",
"Goal of reducing call-center load and improving enrollment outcomes"
],
"optional_modules": [
"Additional specialized voice agents (enrollment, HRA, activation)",
"Generative-AI Insights module (RAG search)",
"AI Coaching/Training module"
],
"integrations": [],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [],
"certifications": [],
"security_features": [],
"privacy_features": [],
"data_residency": "",
"customers": [],
"user_reviews": [],
"ratings": [],
"support_channels": [],
"training_options": [],
"release_year": "2024",
"integration_partners": [],
"id": "P1027",
"slug": "medicare-vox",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/medicare-vox.json"
}
}