Medical Guardian
JSON twin: https://www.healthaidb.com/software/medical-guardian.json
Company Name
Medical Guardian
Product URL
https://www.medicalguardian.com
Company URL
https://www.medicalguardian.com
Categories
Summary
Medical Guardian offers personal emergency response systems (PERS) designed to provide safety and support for individuals, particularly seniors, through wearable devices and home-based units with 24/7 monitoring services.
Description
Medical Guardian provides a range of personal emergency response systems (PERS) that include wearable devices and home-based units, all supported by 24/7 monitoring services. Their products are designed to ensure safety and support for individuals, especially seniors, by offering features such as fall detection, GPS tracking, and water-resistant devices suitable for shower use. The company also offers a customer portal called MyGuardian, which allows users to track activity and share information with loved ones in their care circle. Additionally, Medical Guardian has been recognized for its customer service, earning a silver Stevie Award for customer service department of the year. However, some reviews note areas for improvement in customer service. The company is headquartered in Philadelphia, Pennsylvania, and has been recognized in Inc. Magazine's list of 5000 fastest-growing U.S. companies nine years in a row from 2013 to 2021. Medical Guardian also offers a one-year warranty on all products and an equipment protection plan for $6.99 per month, which covers lost or broken devices, including those damaged by normal wear and tear or accidental damage, and includes unlimited battery replacement.
Api Available
unknown
Certifications
- UL Certified monitoring center
Company Founding
2005
Company Offices
Compliance
- HIPAA
- CCPA/CPRA
- VCDPA
- Colorado Privacy Act
- Quebec Law 25
Customers
Data Residency
US-hosted
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- 24/7 professional monitoring
- GPS location tracking
- automatic fall detection
- two-way voice communication
- cellular and landline home connectivity options
- battery backup for devices
- water-resistant wearable devices
- online customer portal (MyGuardian) for account and device management
- system status and connectivity monitoring
- notifications and OnGuard alerts
- messages and reminders
- additional pendant/wrist/neck button support
- wall-mounted help button support
- step counting/activity monitoring
Id
SW1771
Integration Partners
Integrations
- MyGuardian Portal
- Olark
- Yotpo
- Channel Dealers
- Healthcare partners
- Government programs
- Social channels (Facebook, Twitter, Instagram, YouTube)
Languages Supported
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- automatic fall detection
- step counting/activity monitoring
Os Platforms
Pricing Details
Contact vendor for pricing details
Pricing Model
subscription
Privacy Features
- consumer data rights support (access, deletion, portability, opt-out per state laws)
- privacy policy with cross-border notice (data processed/hosted in US)
- de-identified/aggregated data sharing for analytics
Product Code
SW1771
Product Name
Medical Guardian
Ratings
Regions Available
Related Urls
Release Year
Security Features
- encryption of data in transit and at rest
- access controls and password protection
- physical security for US-based monitoring centers
- redundant/backup monitoring centers
Specialties
Support Channels
System Requirements
Target Users
- seniors
- caregivers
- patients
- admins
Training Options
Type
product
User Reviews
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Medical Guardian",
"company_name": "Medical Guardian",
"product_url": "https://www.medicalguardian.com",
"company_url": "https://www.medicalguardian.com",
"related_urls": [
"https://elion.health/products/medical-guardian"
],
"product_code": "SW1771",
"summary": "Medical Guardian offers personal emergency response systems (PERS) designed to provide safety and support for individuals, particularly seniors, through wearable devices and home-based units with 24/7 monitoring services.",
"description": "Medical Guardian provides a range of personal emergency response systems (PERS) that include wearable devices and home-based units, all supported by 24/7 monitoring services. Their products are designed to ensure safety and support for individuals, especially seniors, by offering features such as fall detection, GPS tracking, and water-resistant devices suitable for shower use. The company also offers a customer portal called MyGuardian, which allows users to track activity and share information with loved ones in their care circle. Additionally, Medical Guardian has been recognized for its customer service, earning a silver Stevie Award for customer service department of the year. However, some reviews note areas for improvement in customer service. The company is headquartered in Philadelphia, Pennsylvania, and has been recognized in Inc. Magazine's list of 5000 fastest-growing U.S. companies nine years in a row from 2013 to 2021. Medical Guardian also offers a one-year warranty on all products and an equipment protection plan for $6.99 per month, which covers lost or broken devices, including those damaged by normal wear and tear or accidental damage, and includes unlimited battery replacement.",
"categories": [
"clinical Care",
"patient Facing",
"diagnostic Support",
"Clinical",
"Patient-facing",
"Diagnostic"
],
"market_segment": [
"enterprise",
"consumer"
],
"target_users": [
"seniors",
"caregivers",
"patients",
"admins"
],
"specialties": [
"Geriatrics",
"Home Healthcare",
"Emergency Response"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Contact vendor for pricing details",
"license": "commercial",
"company_offices": [
"United States"
],
"company_founding": "2005",
"deployment_model": [
"managed service",
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"24/7 professional monitoring",
"GPS location tracking",
"automatic fall detection",
"two-way voice communication",
"cellular and landline home connectivity options",
"battery backup for devices",
"water-resistant wearable devices",
"online customer portal (MyGuardian) for account and device management",
"system status and connectivity monitoring",
"notifications and OnGuard alerts",
"messages and reminders",
"additional pendant/wrist/neck button support",
"wall-mounted help button support",
"step counting/activity monitoring"
],
"optional_modules": [
"automatic fall detection",
"step counting/activity monitoring"
],
"integrations": [
"MyGuardian Portal",
"Olark",
"Yotpo",
"Channel Dealers",
"Healthcare partners",
"Government programs",
"Social channels (Facebook, Twitter, Instagram, YouTube)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"CCPA/CPRA",
"VCDPA",
"Colorado Privacy Act",
"Quebec Law 25"
],
"certifications": [
"UL Certified monitoring center"
],
"security_features": [
"encryption of data in transit and at rest",
"access controls and password protection",
"physical security for US-based monitoring centers",
"redundant/backup monitoring centers"
],
"privacy_features": [
"consumer data rights support (access, deletion, portability, opt-out per state laws)",
"privacy policy with cross-border notice (data processed/hosted in US)",
"de-identified/aggregated data sharing for analytics"
],
"data_residency": "US-hosted",
"customers": [],
"user_reviews": [],
"ratings": [],
"support_channels": [],
"training_options": [],
"release_year": "",
"integration_partners": [],
"id": "SW1771",
"slug": "medical-guardian",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/medical-guardian.json"
}
}