Medical-Grade AI

JSON twin: https://www.healthaidb.com/software/medical-grade-ai.json

Company Name

Amalgam Rx

Product URL

https://amalgamrx.com/medical-grade-ai/

Company URL

https://amalgamrx.com/

Categories

• clinical Care
• patient Facing
• diagnostic Support
• administrative Operations
• Clinical
• Diagnostic
• Administrative

Summary

Medical-Grade AI™ by Amalgam Rx is a conversational AI platform designed to enhance patient engagement and adherence through empathetic, context-aware interactions, while ensuring compliance with healthcare regulations.

Description

Medical-Grade AI™ is a conversational artificial intelligence platform developed by Amalgam Rx to improve patient engagement and adherence to treatment plans. It offers natural, human-like conversations to assist patients and caregivers in managing symptoms, accessing support resources, coordinating care, and promoting well-being. The platform is trained on over 100 billion real-world knowledge nuggets and includes guardrails to address medication-related inquiries and personal questions, ensuring safety and compliance with medical, legal, and regulatory standards. It also supports automated pharmacovigilance by detecting and routing potential adverse events. Recognized with the 'Best Large Language Model Application' award in the 2024 AI Breakthrough Awards, Medical-Grade AI™ has been deployed globally, supporting nearly 10 million patients across four continents and facilitating over 70 million clinical decisions.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 13485
• SOC 2 Type II
• GDPR
• ISO 13485 Certified
• CE-Mark MDR

Company Founding

2016

Company Offices

• United States
• United Kingdom
• Germany
• India
• China
• Brazil
• South Africa
• Australia
• Canada
• Japan

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001
• FDA 21 CFR Part 820
• ISO 13485
• CE-Mark MDR

Customers

• Augmedix
• Advanced Rx
• Care Rx
• Healthgrades Quality Solutions
• HealthOrbit AI
• HealthTalk A.I.
• MEDNEXT
• Medcases Virtual Patient
• Compound
• Medsender

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Conversational AI for patient engagement
• Symptom management
• Medication adherence support
• Patient education
• Care coordination
• Personalized user experiences
• Automated pharmacovigilance support
• Clinical decision support
• Clinical trial matching and recruitment
• Lab coding translation
• Prior authorization automation
• Risk adjustment

Id

SW2782

Integration Partners

• Augmedix
• Advanced Rx
• Care Rx
• Healthgrades Quality Solutions
• HealthOrbit AI
• HealthTalk A.I.
• MEDNEXT
• Medcases Virtual Patient
• Compound
• Medsender

Integrations

• Electronic Health Records (EHRs)
• Clinical Decision Support Systems (CDSS)
• Patient Support Applications
• Regulated Software as a Medical Device (SaMD)

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu
• Javanese
• Telugu
• Vietnamese
• Turkish

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Digital therapeutics (DTx) prescribing
• Behavioral health support
• Chronic disease management
• Remote patient monitoring integration
• Telehealth integration

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW2782

Product Name

Medical-Grade AI

Ratings

• 4.4/5 (16 reviews) - G2
• 4.8/5 (2 reviews) - G2
• 4.5/5 (1 review) - G2
• 3.8/5 (11 reviews) - G2
• 0/5 (0 reviews) - G2

Regions Available

• United States
• Europe
• Asia
• Africa
• Australia
• South America
• North America
• Global

Related Urls

Release Year

2020

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• Chronic Disease Management
• Patient Support
• Healthcare Compliance
• Pharmacovigilance

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• patients
• caregivers
• healthcare providers
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "Totally changed my workflow!" - Verified User in Hospital & Health Care
• "Augmedix scribes have made my day much more efficient." - Verified User in Hospital & Health Care
• "Advanced Rx has outstanding stock management features." - Joy M., Director Of Information Technology
• "Care Rx is one of the software that ensures the business of healthcare stands." - Joy M., Director Of Information Technology
• "Healthgrades Quality Solutions has a 3.8/5 rating." - User Review
• "HealthOrbit AI has a 0/5 rating." - User Review
• "HealthTalk A.I. has a 0/5 rating." - User Review
• "MEDNEXT has a 0/5 rating." - User Review
• "Medcases Virtual Patient has a 0/5 rating." - User Review
• "Compound has a 0/5 rating." - User Review
• "Medsender has a 0/5 rating." - User Review

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Medical-Grade AI",
  "company_name": "Amalgam Rx",
  "product_url": "https://amalgamrx.com/medical-grade-ai/",
  "company_url": "https://amalgamrx.com/",
  "related_urls": [],
  "product_code": "SW2782",
  "summary": "Medical-Grade AI™ by Amalgam Rx is a conversational AI platform designed to enhance patient engagement and adherence through empathetic, context-aware interactions, while ensuring compliance with healthcare regulations.",
  "description": "Medical-Grade AI™ is a conversational artificial intelligence platform developed by Amalgam Rx to improve patient engagement and adherence to treatment plans. It offers natural, human-like conversations to assist patients and caregivers in managing symptoms, accessing support resources, coordinating care, and promoting well-being. The platform is trained on over 100 billion real-world knowledge nuggets and includes guardrails to address medication-related inquiries and personal questions, ensuring safety and compliance with medical, legal, and regulatory standards. It also supports automated pharmacovigilance by detecting and routing potential adverse events. Recognized with the 'Best Large Language Model Application' award in the 2024 AI Breakthrough Awards, Medical-Grade AI™ has been deployed globally, supporting nearly 10 million patients across four continents and facilitating over 70 million clinical decisions.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "diagnostic Support",
    "administrative Operations",
    "Clinical",
    "Patient-facing",
    "Diagnostic",
    "Administrative"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "patients",
    "caregivers",
    "healthcare providers",
    "admins"
  ],
  "specialties": [
    "Chronic Disease Management",
    "Patient Support",
    "Healthcare Compliance",
    "Pharmacovigilance"
  ],
  "regions_available": [
    "United States",
    "Europe",
    "Asia",
    "Africa",
    "Australia",
    "South America",
    "North America",
    "Global"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Javanese",
    "Telugu",
    "Vietnamese",
    "Turkish"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Germany",
    "India",
    "China",
    "Brazil",
    "South Africa",
    "Australia",
    "Canada",
    "Japan"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Conversational AI for patient engagement",
    "Symptom management",
    "Medication adherence support",
    "Patient education",
    "Care coordination",
    "Personalized user experiences",
    "Automated pharmacovigilance support",
    "Clinical decision support",
    "Clinical trial matching and recruitment",
    "Lab coding translation",
    "Prior authorization automation",
    "Risk adjustment"
  ],
  "optional_modules": [
    "Digital therapeutics (DTx) prescribing",
    "Behavioral health support",
    "Chronic disease management",
    "Remote patient monitoring integration",
    "Telehealth integration"
  ],
  "integrations": [
    "Electronic Health Records (EHRs)",
    "Clinical Decision Support Systems (CDSS)",
    "Patient Support Applications",
    "Regulated Software as a Medical Device (SaMD)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "FDA 21 CFR Part 820",
    "ISO 13485",
    "CE-Mark MDR"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 13485",
    "SOC 2 Type II",
    "GDPR",
    "ISO 13485 Certified",
    "CE-Mark MDR"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Augmedix",
    "Advanced Rx",
    "Care Rx",
    "Healthgrades Quality Solutions",
    "HealthOrbit AI",
    "HealthTalk A.I.",
    "MEDNEXT",
    "Medcases Virtual Patient",
    "Compound",
    "Medsender"
  ],
  "user_reviews": [
    "\"Totally changed my workflow!\" - Verified User in Hospital & Health Care",
    "\"Augmedix scribes have made my day much more efficient.\" - Verified User in Hospital & Health Care",
    "\"Advanced Rx has outstanding stock management features.\" - Joy M., Director Of Information Technology",
    "\"Care Rx is one of the software that ensures the business of healthcare stands.\" - Joy M., Director Of Information Technology",
    "\"Healthgrades Quality Solutions has a 3.8/5 rating.\" - User Review",
    "\"HealthOrbit AI has a 0/5 rating.\" - User Review",
    "\"HealthTalk A.I. has a 0/5 rating.\" - User Review",
    "\"MEDNEXT has a 0/5 rating.\" - User Review",
    "\"Medcases Virtual Patient has a 0/5 rating.\" - User Review",
    "\"Compound has a 0/5 rating.\" - User Review",
    "\"Medsender has a 0/5 rating.\" - User Review"
  ],
  "ratings": [
    "4.4/5 (16 reviews) - G2",
    "4.8/5 (2 reviews) - G2",
    "4.5/5 (1 review) - G2",
    "3.8/5 (11 reviews) - G2",
    "0/5 (0 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Augmedix",
    "Advanced Rx",
    "Care Rx",
    "Healthgrades Quality Solutions",
    "HealthOrbit AI",
    "HealthTalk A.I.",
    "MEDNEXT",
    "Medcases Virtual Patient",
    "Compound",
    "Medsender"
  ],
  "id": "SW2782",
  "slug": "medical-grade-ai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/medical-grade-ai.json"
  }
}