Medent

JSON twin: https://www.healthaidb.com/software/medent.json

Company Name

Medent

Product URL

https://www.medent.com

Company URL

https://www.medent.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• practice Management
• patient Engagement
• telehealth
• data Security
• ai Clinical Documentation Integrity
• compliance Management
• Clinical
• Administrative
• Diagnostic
• Ai Integration
• Compliance

Summary

Medent offers an integrated electronic health record (EHR), practice management, and patient engagement solution designed to streamline medical practice operations and enhance patient care.

Description

Medent provides a comprehensive software suite that includes EMR/EHR, practice management, patient portal, and telehealth capabilities, all aimed at automating medical practices and improving healthcare delivery. The system is available both as a cloud-based service and as an on-premise solution, ensuring flexibility for various practice needs. Medent has achieved ONC certification and HITRUST i1 certification, demonstrating its commitment to data security and compliance with industry standards. Additionally, Medent has integrated AI capabilities through a partnership with Suki, enhancing user experience and patient care by automating clinical documentation and administrative tasks. The company has been recognized for its high customer satisfaction, earning multiple accolades from G2, including High Performer and Momentum Leader badges in the EHR and practice management categories. Medent's solutions are designed to be user-friendly, customizable, and adaptable to the unique workflows of different healthcare organizations, from small practices to large Accountable Care Organizations (ACOs).

Api Available

yes

Certifications

• HITRUST i1 Certification
• ONC-ATCB Certification
• FDA 510(k) Clearance
• CE Marking
• ISO 27001
• SOC 2 Type II
• ISO 9001
• ISO 13485
• ISO 27018
• ISO 22301

Company Founding

1968

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• HITRUST i1 Certification
• ONC-ATCB Certification
• FDA 510(k) Clearance
• CE Marking
• GDPR
• NIST Cybersecurity Framework

Customers

• Scott Shaver O.
• Allison W.
• Kristine G.
• Allison R.
• Verified User in Medical Practice
• Verified User in Hospital & Health Care
• Lynn M.
• john a.
• Bonnie F.
• Becky S.

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED CT
• ICD-10
• CPT
• LOINC
• RxNorm
• NCPDP
• HL7 CDA

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Electronic Health Records (EHR)
• Practice Management
• Patient Portal
• Telehealth Video Visits
• Revenue Performance Advisor
• Carequality Integration
• RxBenefit Clarity Integration

Id

SW1763

Integration Partners

• Suki AI

Integrations

• Carequality
• RxBenefit Clarity
• Epic
• Cerner
• PACS
• Billing Systems
• Laboratory Systems
• Imaging Systems
• Pharmacy Systems
• Insurance Payers
• Patient Portals
• Telehealth Platforms
• Clinical Decision Support Systems
• Mobile Devices
• Wearable Devices
• Health Information Exchanges (HIEs)
• Laboratory Information Management Systems (LIMS)
• Radiology Information Systems (RIS)
• Practice Management Systems
• Electronic Prescribing Systems

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Patient Engagement
• Clinical Decision Support
• Mobile Access
• Data Analytics
• Reporting Tools
• Appointment Scheduling
• Billing and Coding
• Inventory Management
• Patient Reminders
• Referral Management

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent Management
• Data Anonymization
• Data Minimization
• Patient Data Access Controls
• Data Retention Policies
• Data Masking
• Data Encryption at Rest
• Data Encryption in Transit
• Access Logs

Product Code

SW1763

Product Name

Medent

Ratings

• 4.8/5 (25 reviews) - G2
• 4.2/5 (932 reviews) - Epic
• 3.1/5 (116 reviews) - Meditech Expanse
• 4.5/5 (415 reviews) - Carepatron
• 4.6/5 (376 reviews) - Weave

Regions Available

• United States

Related Urls

• https://elion.health/products/medent

Release Year

1968

Security Features

• Encryption
• Role-Based Access Control (RBAC)
• Single Sign-On (SSO)
• Audit Logs
• Two-Factor Authentication (2FA)
• Data Loss Prevention (DLP)
• Secure APIs
• Regular Vulnerability Testing
• Network Segmentation
• Firewalls

Specialties

• Family Medicine
• Internal Medicine
• Pediatrics
• Cardiology
• Orthopedics
• Dermatology
• Gastroenterology
• Neurology
• Endocrinology
• Pulmonology
• Rheumatology
• Hematology
• Oncology
• Obstetrics And Gynecology
• Urology
• Ophthalmology
• Ent
• Psychiatry
• Anesthesiology
• Pathology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows Server, SQL Server, Web Browser

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Medent is extremely easy to use and customize to each user within the organization.
• Medent is user friendly; the customer service team is always very helpful and friendly.
• I love their customer service. The Medent team is always willing to listen and take our improvement requests to their teams. I think the system as a whole is very easy to use and extremely customizable for the User.
• Our practice has had so much success with Medent. The ease of use and training new employees, the customer service is great! Medent is always up to date with all the changes that are constantly made in the Family Practice realm.
• I am a gastroenterologist in practice in the Finger Lakes since 1990. I began using Medent EMR in the mid-1990's and have been using this system continuously now for more than twenty-five years. I have been on staff at multiple hospitals in the area and have become quite familiar with other EMR systems and still rate Medent the best. It is easy to learn and has a user friendly interface which saves time and energy during a busy day. Old records are at your fingertips and communicating with other physicians takes but a keystroke. Diagnostic coding, superbills, triages, labs, x-rays and emails are well integrated into the architecture of the program. Medent support is superb and the system is regularly updated. Needless to say I am thoroughly satisfied with this product and highly recommend it.
• User access to the MEDENT manual is extremely helpful for do-it-yourself users who sometimes work around the clock. While MEDENT support is generally quite responsive, their online manual provides immediate customer support at any hour.
• It's flexibility, customization and the support staff.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "Medent",
  "company_name": "Medent",
  "product_url": "https://www.medent.com",
  "company_url": "https://www.medent.com",
  "related_urls": [
    "https://elion.health/products/medent"
  ],
  "product_code": "SW1763",
  "summary": "Medent offers an integrated electronic health record (EHR), practice management, and patient engagement solution designed to streamline medical practice operations and enhance patient care.",
  "description": "Medent provides a comprehensive software suite that includes EMR/EHR, practice management, patient portal, and telehealth capabilities, all aimed at automating medical practices and improving healthcare delivery. The system is available both as a cloud-based service and as an on-premise solution, ensuring flexibility for various practice needs. Medent has achieved ONC certification and HITRUST i1 certification, demonstrating its commitment to data security and compliance with industry standards. Additionally, Medent has integrated AI capabilities through a partnership with Suki, enhancing user experience and patient care by automating clinical documentation and administrative tasks. The company has been recognized for its high customer satisfaction, earning multiple accolades from G2, including High Performer and Momentum Leader badges in the EHR and practice management categories. Medent's solutions are designed to be user-friendly, customizable, and adaptable to the unique workflows of different healthcare organizations, from small practices to large Accountable Care Organizations (ACOs).",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "practice Management",
    "patient Engagement",
    "telehealth",
    "data Security",
    "ai Clinical Documentation Integrity",
    "compliance Management",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Practice Management",
    "Patient Engagement",
    "Telehealth",
    "Data Security",
    "Ai Integration",
    "Compliance"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Family Medicine",
    "Internal Medicine",
    "Pediatrics",
    "Cardiology",
    "Orthopedics",
    "Dermatology",
    "Gastroenterology",
    "Neurology",
    "Endocrinology",
    "Pulmonology",
    "Rheumatology",
    "Hematology",
    "Oncology",
    "Obstetrics And Gynecology",
    "Urology",
    "Ophthalmology",
    "Ent",
    "Psychiatry",
    "Anesthesiology",
    "Pathology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1968",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Electronic Health Records (EHR)",
    "Practice Management",
    "Patient Portal",
    "Telehealth Video Visits",
    "Revenue Performance Advisor",
    "Carequality Integration",
    "RxBenefit Clarity Integration"
  ],
  "optional_modules": [
    "Patient Engagement",
    "Clinical Decision Support",
    "Mobile Access",
    "Data Analytics",
    "Reporting Tools",
    "Appointment Scheduling",
    "Billing and Coding",
    "Inventory Management",
    "Patient Reminders",
    "Referral Management"
  ],
  "integrations": [
    "Carequality",
    "RxBenefit Clarity",
    "Epic",
    "Cerner",
    "PACS",
    "Billing Systems",
    "Laboratory Systems",
    "Imaging Systems",
    "Pharmacy Systems",
    "Insurance Payers",
    "Patient Portals",
    "Telehealth Platforms",
    "Clinical Decision Support Systems",
    "Mobile Devices",
    "Wearable Devices",
    "Health Information Exchanges (HIEs)",
    "Laboratory Information Management Systems (LIMS)",
    "Radiology Information Systems (RIS)",
    "Practice Management Systems",
    "Electronic Prescribing Systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED CT",
    "ICD-10",
    "CPT",
    "LOINC",
    "RxNorm",
    "NCPDP",
    "HL7 CDA"
  ],
  "api_available": "yes",
  "system_requirements": "Windows Server, SQL Server, Web Browser",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "HITRUST i1 Certification",
    "ONC-ATCB Certification",
    "FDA 510(k) Clearance",
    "CE Marking",
    "GDPR",
    "NIST Cybersecurity Framework"
  ],
  "certifications": [
    "HITRUST i1 Certification",
    "ONC-ATCB Certification",
    "FDA 510(k) Clearance",
    "CE Marking",
    "ISO 27001",
    "SOC 2 Type II",
    "ISO 9001",
    "ISO 13485",
    "ISO 27018",
    "ISO 22301"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control (RBAC)",
    "Single Sign-On (SSO)",
    "Audit Logs",
    "Two-Factor Authentication (2FA)",
    "Data Loss Prevention (DLP)",
    "Secure APIs",
    "Regular Vulnerability Testing",
    "Network Segmentation",
    "Firewalls"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent Management",
    "Data Anonymization",
    "Data Minimization",
    "Patient Data Access Controls",
    "Data Retention Policies",
    "Data Masking",
    "Data Encryption at Rest",
    "Data Encryption in Transit",
    "Access Logs"
  ],
  "data_residency": "US-only",
  "customers": [
    "Scott Shaver O.",
    "Allison W.",
    "Kristine G.",
    "Allison R.",
    "Verified User in Medical Practice",
    "Verified User in Hospital & Health Care",
    "Lynn M.",
    "john a.",
    "Bonnie F.",
    "Becky S."
  ],
  "user_reviews": [
    "Medent is extremely easy to use and customize to each user within the organization.",
    "Medent is user friendly; the customer service team is always very helpful and friendly.",
    "I love their customer service. The Medent team is always willing to listen and take our improvement requests to their teams. I think the system as a whole is very easy to use and extremely customizable for the User.",
    "Our practice has had so much success with Medent. The ease of use and training new employees, the customer service is great! Medent is always up to date with all the changes that are constantly made in the Family Practice realm.",
    "I am a gastroenterologist in practice in the Finger Lakes since 1990. I began using Medent EMR in the mid-1990's and have been using this system continuously now for more than twenty-five years. I have been on staff at multiple hospitals in the area and have become quite familiar with other EMR systems and still rate Medent the best. It is easy to learn and has a user friendly interface which saves time and energy during a busy day. Old records are at your fingertips and communicating with other physicians takes but a keystroke. Diagnostic coding, superbills, triages, labs, x-rays and emails are well integrated into the architecture of the program. Medent support is superb and the system is regularly updated. Needless to say I am thoroughly satisfied with this product and highly recommend it.",
    "User access to the MEDENT manual is extremely helpful for do-it-yourself users who sometimes work around the clock. While MEDENT support is generally quite responsive, their online manual provides immediate customer support at any hour.",
    "It's flexibility, customization and the support staff."
  ],
  "ratings": [
    "4.8/5 (25 reviews) - G2",
    "4.2/5 (932 reviews) - Epic",
    "3.1/5 (116 reviews) - Meditech Expanse",
    "4.5/5 (415 reviews) - Carepatron",
    "4.6/5 (376 reviews) - Weave"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1968",
  "integration_partners": [
    "Suki AI"
  ],
  "id": "SW1763",
  "slug": "medent",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/medent.json"
  }
}