JSON twin: https://www.healthaidb.com/software/md-ally.json
MD Ally
https://www.mdally.com/how-it-works/
MD Ally is a cloud-based telehealth and care-navigation platform that integrates with 911/dispatch systems to triage and connect non-emergency callers to on‑demand virtual care and community resources.
MD Ally provides public safety–integrated telehealth workflows that let dispatchers and first responders divert low-acuity 911 calls to audio/video telemedicine, schedule follow-up appointments, coordinate non‑emergency medical transportation, and monitor program performance with reporting and analytics. The vendor partners with agencies and payors to plan, launch, and manage pre-hospital virtual care programs.
unknown
2018
P0989
2025-09-07
commercial / proprietary
Contact vendor for pricing, implementation and program management fees; no public pricing listed; sales/demo available via request.
enterprise_quote
2018
product
1.0
{
"company_name": "MD Ally",
"company_url": "https://www.mdally.com/",
"company_offices": [
"United States"
],
"company_founding": "2018",
"product_url": "https://www.mdally.com/how-it-works/",
"categories": [
"emergency-telehealth",
"telehealth",
"public-safety",
"clinical",
"patient-facing",
"care-navigation"
],
"market_segment": [
"enterprise",
"government",
"payer"
],
"links": [
"https://www.mdally.com/",
"https://www.mdally.com/how-it-works/",
"https://www.mdally.com/public-safety/",
"https://www.mdally.com/payors/",
"https://www.mdally.com/faqs/",
"https://www.mdally.com/contact-us/",
"https://www.mdally.com/privacy-terms/",
"https://elion.health/products/md-ally",
"https://www.prnewswire.com/news-releases/md-ally-secures-14-million-series-a-to-transform-emergency-response-through-next-gen-911-virtual-care-302220433.html",
"https://www.linkedin.com/company/mdally"
],
"summary": "MD Ally is a cloud-based telehealth and care-navigation platform that integrates with 911/dispatch systems to triage and connect non-emergency callers to on‑demand virtual care and community resources.",
"description": "MD Ally provides public safety–integrated telehealth workflows that let dispatchers and first responders divert low-acuity 911 calls to audio/video telemedicine, schedule follow-up appointments, coordinate non‑emergency medical transportation, and monitor program performance with reporting and analytics. The vendor partners with agencies and payors to plan, launch, and manage pre-hospital virtual care programs.",
"target_users": [
"911 dispatchers",
"EMS / first responders",
"clinicians (telehealth providers)",
"patients / callers",
"health system administrators",
"payors / insurers",
"population health managers"
],
"specialties": [
"emergency telehealth",
"pre-hospital care / EMS",
"urgent care",
"care navigation",
"population health",
"telemedicine"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing, implementation and program management fees; no public pricing listed; sales/demo available via request.",
"license": "commercial / proprietary",
"features": [
"On-demand telehealth consults (phone and video)",
"Integration with 911/EMS and public safety workflows",
"Triage and care navigation to appropriate level of care",
"Prescription ordering to local pharmacies (non-controlled substances)",
"Support for community paramedicine programs and field consults",
"Real-time monitoring of live encounters",
"Automated reporting and performance metrics",
"Care coordination and referrals to PCPs, urgent care, specialists",
"Chronic condition support and medication refills",
"Implementation support, training, and operational launch services",
"Secure, HIPAA-compliant telehealth platform",
"Standby clinical support for public safety partners"
],
"integrations": [
"EHR / community paramedicine EHRs (unnamed / custom integrations)",
"Local pharmacies (prescription routing)",
"911 / EMS dispatch systems (integration for referrals and routing)"
],
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"Telephone (audio)",
"Video (browser/mobile)"
],
"optional_modules": [
"Performance reporting dashboards",
"Custom workflow integration for agencies",
"Care navigation / referral orchestration"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Data encryption (in transit and at rest)",
"Access controls / role-based access",
"Audit logging of access and encounters",
"Secure telehealth sessions"
],
"privacy_features": [
"HIPAA-compliant handling of PHI",
"Limited data sharing to authorized providers"
],
"data_residency": "",
"customers": [
"Lee County Public Safety",
"Falck (partnered EMS organization)"
],
"user_reviews": [
"\"MD Ally connects emergency dispatchers with telemedicine to route non-emergent 911 callers to virtual care instead of the ED.\"",
"\"The MD Ally model is nationally unique and highly effective in ensuring more patients receive personalized care, along with comprehensive care navigation.\""
],
"ratings": [],
"support_channels": [
"email",
"phone"
],
"training_options": [
"documentation",
"live_online",
"webinars"
],
"release_year": "2018",
"integration_partners": [
"Falck",
"Local payors (unnamed regional payors)",
"Lee County Public Safety"
],
"id": "P0989",
"slug": "md-ally",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/md-ally.json"
}
}