MD Ally

JSON twin: https://www.healthaidb.com/software/md-ally.json

Company Name

MD Ally

Product URL

https://mdally.com

Company URL

https://mdally.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• telehealth
• emergency Care
• care Coordination
• resource Management
• community Health
• patient Safety
• Clinical
• Administrative
• Diagnostic
• Emergency Medical Services
• Public Safety

Summary

MD Ally enhances 911 services by integrating telehealth, connecting non-emergency patients to virtual care and community resources in real-time.

Description

MD Ally partners with public safety agencies and payers to expand 911 and EMS services, enabling dispatchers and first responders to connect non-emergent patients to telehealth, in-network resources, and social services in real-time. This approach aims to provide patients with the right care at the right time and place, improving outcomes and reducing unnecessary emergency department visits. MD Ally integrates seamlessly with existing technologies, including CAD, ePCR, and EHR systems, to enhance resource allocation and care coordination. The platform is designed to be easy to implement, handling technical and logistical aspects of launching a virtual response tier for communities. MD Ally has been implemented in various regions, including Lee County, Florida, where it has improved response efficiency and patient experience by reducing wait times and providing broader access to resources through EMS. The company has also partnered with organizations like Falck to provide virtual care to EMS patients, demonstrating its scalability and adaptability in different public safety contexts.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001

Company Founding

2018

Company Offices

• United States
• New York
• California
• Florida
• Texas
• Illinois
• Pennsylvania
• Ohio
• Georgia
• North Carolina

Compliance

• HIPAA
• SOC 2
• ISO 27001

Customers

• Lee County EMS, FL

Data Residency

US-only

Data Standards

• HL7
• FHIR
• DICOM
• ICD-10
• SNOMED CT

Deployment Model

• SaaS

Features

• Telehealth integration with 911 and EMS services
• Real-time virtual care for non-emergent patients
• Resource optimization for emergency medical services
• Improved patient access to healthcare
• Cost reduction for emergency medical services
• Enhanced care coordination between public safety and healthcare providers
• Automated reporting on key performance metrics
• Customizable analytics dashboards
• Integration with existing CAD, ePCR, and EHR systems
• Support for virtual community paramedicine programs

Id

SW1736

Integration Partners

• Public Safety Systems
• Payors

Integrations

• CAD systems
• ePCR systems
• EHR systems

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu
• Vietnamese
• Tagalog
• Thai
• Turkish

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Remote patient monitoring
• Mobile health applications
• Store and forward telemedicine
• Live video conferencing
• Asynchronous telemedicine
• Behavioral health support
• Prescription management
• Transportation coordination
• Community resource referrals
• Patient education tools

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1736

Product Name

MD Ally

Ratings

• 4.5/5 - G2.com

Regions Available

• United States
• Florida
• California
• Alameda County
• Lee County
• Southwest Florida
• New York
• New York City
• New York State
• Midwest
• Northeast
• Southeast
• Southwest
• West Coast
• East Coast
• Central United States
• Pacific Northwest
• Mountain States
• Great Lakes
• Appalachian Region

Related Urls

• https://elion.health/products/md-ally

Release Year

2018

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• Emergency Medicine
• Telemedicine
• Community Paramedicine
• Public Health
• Care Coordination
• Resource Management
• Social Services
• Mental Health
• Chronic Disease Management
• Infectious Diseases
• Injuries
• Pediatrics
• Geriatrics
• Preventive Care
• Health Education
• Health Promotion
• Health Policy
• Health Administration
• Health Informatics
• Health Technology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers
• EMS Providers
• Public Safety Agencies
• Community Paramedics
• Dispatchers
• Telehealth Providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "I just want to thank MD Ally for all the amazing support and encouragement, especially when I felt like I was going to pull my hair out. We made long-term care and support possible for an extremely vulnerable man who otherwise wouldn’t have had any chance in life if it weren’t for the outstanding teamwork between Lee County and MD Ally. I don’t anticipate him needing Lee County EMS support for a very long time." - EMS Coordinator, Lee County EMS

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "MD Ally",
  "company_name": "MD Ally",
  "product_url": "https://mdally.com",
  "company_url": "https://mdally.com",
  "related_urls": [
    "https://elion.health/products/md-ally"
  ],
  "product_code": "SW1736",
  "summary": "MD Ally enhances 911 services by integrating telehealth, connecting non-emergency patients to virtual care and community resources in real-time.",
  "description": "MD Ally partners with public safety agencies and payers to expand 911 and EMS services, enabling dispatchers and first responders to connect non-emergent patients to telehealth, in-network resources, and social services in real-time. This approach aims to provide patients with the right care at the right time and place, improving outcomes and reducing unnecessary emergency department visits. MD Ally integrates seamlessly with existing technologies, including CAD, ePCR, and EHR systems, to enhance resource allocation and care coordination. The platform is designed to be easy to implement, handling technical and logistical aspects of launching a virtual response tier for communities. MD Ally has been implemented in various regions, including Lee County, Florida, where it has improved response efficiency and patient experience by reducing wait times and providing broader access to resources through EMS. The company has also partnered with organizations like Falck to provide virtual care to EMS patients, demonstrating its scalability and adaptability in different public safety contexts.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "telehealth",
    "emergency Care",
    "care Coordination",
    "resource Management",
    "community Health",
    "patient Safety",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Telehealth",
    "Emergency Medical Services",
    "Care Coordination",
    "Resource Management",
    "Community Health",
    "Public Safety"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers",
    "EMS Providers",
    "Public Safety Agencies",
    "Community Paramedics",
    "Dispatchers",
    "Telehealth Providers"
  ],
  "specialties": [
    "Emergency Medicine",
    "Telemedicine",
    "Community Paramedicine",
    "Public Health",
    "Care Coordination",
    "Resource Management",
    "Social Services",
    "Mental Health",
    "Chronic Disease Management",
    "Infectious Diseases",
    "Injuries",
    "Pediatrics",
    "Geriatrics",
    "Preventive Care",
    "Health Education",
    "Health Promotion",
    "Health Policy",
    "Health Administration",
    "Health Informatics",
    "Health Technology"
  ],
  "regions_available": [
    "United States",
    "Florida",
    "California",
    "Alameda County",
    "Lee County",
    "Southwest Florida",
    "New York",
    "New York City",
    "New York State",
    "Midwest",
    "Northeast",
    "Southeast",
    "Southwest",
    "West Coast",
    "East Coast",
    "Central United States",
    "Pacific Northwest",
    "Mountain States",
    "Great Lakes",
    "Appalachian Region"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Vietnamese",
    "Tagalog",
    "Thai",
    "Turkish"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "New York",
    "California",
    "Florida",
    "Texas",
    "Illinois",
    "Pennsylvania",
    "Ohio",
    "Georgia",
    "North Carolina"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Telehealth integration with 911 and EMS services",
    "Real-time virtual care for non-emergent patients",
    "Resource optimization for emergency medical services",
    "Improved patient access to healthcare",
    "Cost reduction for emergency medical services",
    "Enhanced care coordination between public safety and healthcare providers",
    "Automated reporting on key performance metrics",
    "Customizable analytics dashboards",
    "Integration with existing CAD, ePCR, and EHR systems",
    "Support for virtual community paramedicine programs"
  ],
  "optional_modules": [
    "Remote patient monitoring",
    "Mobile health applications",
    "Store and forward telemedicine",
    "Live video conferencing",
    "Asynchronous telemedicine",
    "Behavioral health support",
    "Prescription management",
    "Transportation coordination",
    "Community resource referrals",
    "Patient education tools"
  ],
  "integrations": [
    "CAD systems",
    "ePCR systems",
    "EHR systems"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "DICOM",
    "ICD-10",
    "SNOMED CT"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Lee County EMS, FL"
  ],
  "user_reviews": [
    "\"I just want to thank MD Ally for all the amazing support and encouragement, especially when I felt like I was going to pull my hair out. We made long-term care and support possible for an extremely vulnerable man who otherwise wouldn’t have had any chance in life if it weren’t for the outstanding teamwork between Lee County and MD Ally. I don’t anticipate him needing Lee County EMS support for a very long time.\" - EMS Coordinator, Lee County EMS"
  ],
  "ratings": [
    "4.5/5 - G2.com"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2018",
  "integration_partners": [
    "Public Safety Systems",
    "Payors"
  ],
  "id": "SW1736",
  "slug": "md-ally",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/md-ally.json"
  }
}