maxmd

JSON twin: https://www.healthaidb.com/software/maxmd.json

Company Name

MaxMD

Product URL

https://www.maxmddirect.com/info/products-services/Direct-Secure-Messaging

Company URL

https://www.maxmddirect.com/

Categories

Summary

MaxMD provides HIPAA-compliant interoperability and secure messaging solutions (Direct Protocol) for bidirectional health information exchange between providers, payers, patients and health systems.

Description

MaxMD is an EHNAC‑accredited Health Information Service Provider (HISP), Certificate Authority (CA) and Registration Authority (RA) that delivers Direct Secure Messaging, a Clinical Gateway, Clinical Information Exchange (CIE) web app, event notification, and a patient mobile app. The platform focuses on standards-based, scalable transport and transformation of clinical data (Direct, C-CDA, FHIR) and offers hosted API and on-prem/private deployment options plus tools for certificate management, FHIR testing, and integration services.

Api Available

yes

Certifications

Company Founding

2009

Company Offices

Compliance

Customers

Data Residency

US-based hosting focus (EHNAC/DirectTrust); contact vendor for region-specific or enterprise hosting options

Data Standards

Deployment Model

Features

Id

P0985

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial_proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; offers hosted and integrated deployment options and add‑on modules. Trial/contact for demo available via vendor.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2009

Security Features

Specialties

Support Channels

System Requirements

Primarily SaaS-hosted; API integration via SOAP/REST, supports mutual TLS and X.509; no customer-side DB requirements for hosted deployments

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "MaxMD",
  "company_url": "https://www.maxmddirect.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2009",
  "product_url": "https://www.maxmddirect.com/info/products-services/Direct-Secure-Messaging",
  "categories": [
    "clinical-data-access",
    "interoperability",
    "secure-messaging",
    "patient-facing",
    "event-notification",
    "clinical-gateway"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.maxmddirect.com/",
    "https://www.maxmddirect.com/info/products-services/Direct-Secure-Messaging",
    "https://www.maxmddirect.com/info/products-services/CGS",
    "https://www.maxmddirect.com/info/products-services/CIE",
    "https://www.maxmddirect.com/info/about/Trust-and-Security",
    "https://www.maxmddirect.com/contact/ContactUs",
    "https://elion.health/products/maxmd",
    "https://www.healthcaretechoutlook.com/maxmd"
  ],
  "summary": "MaxMD provides HIPAA-compliant interoperability and secure messaging solutions (Direct Protocol) for bidirectional health information exchange between providers, payers, patients and health systems.",
  "description": "MaxMD is an EHNAC‑accredited Health Information Service Provider (HISP), Certificate Authority (CA) and Registration Authority (RA) that delivers Direct Secure Messaging, a Clinical Gateway, Clinical Information Exchange (CIE) web app, event notification, and a patient mobile app. The platform focuses on standards-based, scalable transport and transformation of clinical data (Direct, C-CDA, FHIR) and offers hosted API and on-prem/private deployment options plus tools for certificate management, FHIR testing, and integration services.",
  "target_users": [
    "clinicians",
    "providers/ambulatory practices",
    "hospital systems",
    "payers/health plans",
    "health information exchanges (HIEs)",
    "registries",
    "IT administrators",
    "developers",
    "patients/caregivers"
  ],
  "specialties": [
    "care coordination",
    "health information exchange",
    "interoperability",
    "population health",
    "transitions of care",
    "payer-provider communication"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; offers hosted and integrated deployment options and add‑on modules. Trial/contact for demo available via vendor.",
  "license": "commercial_proprietary",
  "deployment_model": [
    "SaaS",
    "hosted",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Direct Secure Messaging (HISP services)",
    "Hosted Direct mdEmail (via API and standalone)",
    "Encryption as a Service (EaaS)",
    "MaxAlerts event notifications",
    "MaxIntegration transformation engine",
    "MaxSignatures digital signature support",
    "Certificate Authority (CA) and Registration Authority (RA) services",
    "Patient and caregiver Direct addresses",
    "MaxMD mobile app (iOS & Android)",
    "C-CDA document viewer",
    "FHIR bundle viewer",
    "Direct certificate search",
    "Mutual TLS certificate tools",
    "ID credential application / RA workflows",
    "Clinical Gateway Solutions",
    "Clinical Information Exchange (CIE) web app",
    "Third-party FHIR API testing",
    "Event/ADT notification delivery via Direct",
    "Spam filtering and RBL support",
    "Hosted interoperability infrastructure (EHNAC-accredited HISP)"
  ],
  "optional_modules": [
    "MaxAlerts (event notification)",
    "MaxIntegration (transformation/ETL engine)",
    "MaxSignatures (digital signature module)",
    "Encryption as a Service (EaaS®) - configurable add-on",
    "Hosted mdEmail API access (test environment / developer access)"
  ],
  "integrations": [
    "EHR systems (generic integration via API or mail gateway)",
    "Mail servers / SMTP endpoints",
    "Patient portals",
    "Health Information Exchanges (HIEs)",
    "State Medicaid/Medicare systems (use-case support)",
    "Registries",
    "DirectTrust Directory",
    "Identity credential providers (ID Credential Application / RA)",
    "Clinical applications via API or SMTP endpoints",
    "Legacy HIT systems"
  ],
  "data_standards": [
    "Direct (DirectTrust) protocol",
    "HL7 C-CDA / CDA",
    "FHIR (bundles supported/viewer available)",
    "SMTP (for legacy mail endpoints)",
    "X.509 / PKI certificates",
    "TLS / mutual TLS"
  ],
  "api_available": "yes",
  "system_requirements": "Primarily SaaS-hosted; API integration via SOAP/REST, supports mutual TLS and X.509; no customer-side DB requirements for hosted deployments",
  "compliance": [
    "HIPAA",
    "HITECH",
    "DirectTrust requirements",
    "ONC (Hosted mdEmail referenced as 2015 ONC certified HIT by Drummond Group)",
    "ISO 27002 (adherence stated)",
    "Meaningful Use / CMS requirements",
    "EHNAC accreditation"
  ],
  "certifications": [
    "EHNAC Accredited HISP/RA/CA",
    "DirectTrust accreditation (trust bundle membership)",
    "2015 ONC Certified HIT (Hosted mdEmail configuration by Drummond Group)",
    "Real World Testing (RWT) results/publications"
  ],
  "security_features": [
    "End-to-end encryption using PKI/X.509",
    "Mutual TLS support",
    "Certificate Authority / Registration Authority services",
    "Encryption at rest and in transit (per Direct protocol)",
    "Administrative tools for certificate and mailbox management",
    "Audit logging and monitoring"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Patient/caregiver Direct addresses for secure patient communication",
    "Support for consent-aware workflows (via configurable delivery and addressing)",
    "Data minimization and payload-agnostic routing options"
  ],
  "data_residency": "US-based hosting focus (EHNAC/DirectTrust); contact vendor for region-specific or enterprise hosting options",
  "customers": [
    "Rhode Island Quality Institute (RIQI)",
    "Tennessee Health eShare",
    "Ambulatory practices",
    "Hospital / Health Systems"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "phone",
    "support ticket",
    "contact form"
  ],
  "training_options": [
    "documentation",
    "videos",
    "brochures",
    "education/webinars"
  ],
  "release_year": "2009",
  "integration_partners": [
    "DirectTrust",
    "EHNAC",
    "Dynamic Health IT",
    "Health Information Exchanges (e.g., Tennessee Health eShare, RIQI)",
    "Direct Project"
  ],
  "id": "P0985",
  "slug": "maxmd",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/maxmd.json"
  }
}