JSON twin: https://www.healthaidb.com/software/maximus.json
Maximus
https://maximus.com/health-services
Maximus provides government-focused health technology, enterprise modernization and managed services to modernize Medicaid and other public health systems.
Maximus delivers health IT modernization, cloud and cybersecurity services, analytics/AI, contact-center and digital platforms, eligibility and enrollment and program operations primarily for federal, state and local government health programs and large public-sector health systems.
yes
1975
US-based hosting with FedRAMP cloud options; private/community cloud and hybrid deployments per contract
P0984
2025-09-07
commercial/proprietary
contact vendor for pricing and deployment quotes; enterprise contracting and government procurement vehicles available
enterprise_quote
1975
Cloud-hosted services; browser-based clients; vendor-managed infrastructure (details vary by engagement)
product
1.0
{
"company_name": "Maximus",
"company_url": "https://maximus.com/",
"company_offices": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Philippines"
],
"company_founding": "1975",
"product_url": "https://maximus.com/health-services",
"categories": [
"administrative",
"eligibility and enrollment",
"provider management",
"contact center solutions",
"digital health tools"
],
"market_segment": [
"enterprise",
"government"
],
"links": [
"https://maximus.com/",
"https://maximus.com/health-services",
"https://maximus.com/customer-experience/contact-center-solutions",
"https://elion.health/products/maximus",
"https://www.capterra.com/p/10029839/Maximus-EHR/",
"https://en.wikipedia.org/wiki/Maximus_Inc.",
"https://maximus.com/content/dam/maximus-com/corporate-pdfs/rm-maximus-sustainability-and-corporate-responsibility-report-2023.pdf",
"https://www.gao.gov/products/b-410359"
],
"summary": "Maximus provides government-focused health technology, enterprise modernization and managed services to modernize Medicaid and other public health systems.",
"description": "Maximus delivers health IT modernization, cloud and cybersecurity services, analytics/AI, contact-center and digital platforms, eligibility and enrollment and program operations primarily for federal, state and local government health programs and large public-sector health systems.",
"target_users": [
"federal agencies",
"state and local government agencies",
"Medicaid program administrators",
"health IT teams/architects",
"providers and provider enrollment teams",
"caseworkers and program staff",
"contact-center operators"
],
"specialties": [
"Medicaid/MMIS modernization",
"public health",
"federal health programs",
"defense/military health",
"eligibility and enrollment"
],
"regions_available": [
"United States",
"Canada",
"India",
"Saudi Arabia",
"United Arab Emirates",
"United Kingdom"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "contact vendor for pricing and deployment quotes; enterprise contracting and government procurement vehicles available",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS",
"IaaS",
"PaaS",
"private cloud",
"hybrid"
],
"os_platforms": [
"Web"
],
"features": [
"Eligibility and enrollment management",
"Medicaid MMIS modernization (modular MMIS)",
"Clinical services and person-centered assessments",
"State-based marketplace support",
"Case management and care coordination",
"Telehealth / virtual visit enablement",
"Contact center / engagement platform",
"AI and advanced analytics services",
"Data management and modernization",
"Cloud migration and managed cloud operations"
],
"optional_modules": [
"Maximus Intelligent Assistant (conversational AI/self-service)",
"Maximus Engagement Platform (telephony/CCaaS)",
"Managed Cloud infrastructure services"
],
"integrations": [],
"data_standards": [
"HL7",
"FHIR",
"ICD-10",
"SNOMED"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted services; browser-based clients; vendor-managed infrastructure (details vary by engagement)",
"compliance": [
"HIPAA",
"FedRAMP",
"HITECH",
"ISO/IEC 27001",
"ISO 9001:2015",
"ISO/IEC 20000-1",
"SSA E18 / SOC-type reporting (SSAE18)"
],
"certifications": [
"ISO 9001:2015",
"ISO/IEC 20000-1",
"ISO/IEC 27001",
"FedRAMP authorized",
"CMMI Maturity Level 5",
"NCQA credentialing accreditations",
"URAC accreditations",
"SSAE18"
],
"security_features": [
"Encryption at rest and in transit",
"Role-based access control (RBAC)",
"Single sign-on / SAML",
"Audit logging and monitoring",
"FedRAMP-compliant controls"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent and privacy controls",
"Data minimization and anonymization practices"
],
"data_residency": "US-based hosting with FedRAMP cloud options; private/community cloud and hybrid deployments per contract",
"customers": [
"Centers for Medicare & Medicaid Services (CMS)",
"Texas Health and Human Services Commission",
"Ohio Department of Medicaid",
"State of Indiana (CareSelect / Hoosier HealthWise)",
"Michigan (state contact center AI case study)",
"State Medicaid programs (unnamed, multiple states)",
"State-based marketplaces (unnamed, multiple states)"
],
"user_reviews": [
"Order arrived quickly; meds and supplies were packed in a cooler with ice pack.",
"I placed an order and they charged my card but never delivered the promised kit.",
"In 30 days my testosterone rose 45% and sleep, mood, and energy improved.",
"Many users received correct meds and haven't been overcharged, though a minority report issues.",
"Customer service was accessible early on but later experienced long delays and stock issues.",
"Starter pack approved and sent to pharmacy within an hour — very fast processing.",
"I paid for a multi-month plan and received no deliveries; felt totally scammed.",
"Oral testosterone product increased strength and felt safe because labs were ordered and monitored."
],
"ratings": [],
"support_channels": [
"email",
"phone",
"ticketing",
"chat",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "1975",
"integration_partners": [
"Amazon Web Services (AWS)",
"Salesforce",
"ServiceNow",
"Genesys",
"Google",
"Red Hat",
"IBM",
"Splunk",
"Elastic",
"Medallia",
"Oracle",
"Microsoft",
"Adobe",
"Appian",
"Automation Anywhere",
"DocuSign",
"Informatica",
"MicroStrategy",
"MongoDB",
"Snowflake"
],
"id": "P0984",
"slug": "maximus",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/maximus.json"
}
}