MatrixCare

JSON twin: https://www.healthaidb.com/software/matrixcare.json

Company Name

MatrixCare

Product URL

https://www.matrixcare.com

Company URL

https://www.matrixcare.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• care Coordination
• revenue Cycle
• health Data Analytics
• data Integration
• regulatory Compliance
• mobile Health
• Clinical
• Administrative
• Diagnostic
• Revenue Cycle Management
• Data Analytics
• Interoperability

Summary

MatrixCare is a cloud-based electronic health record (EHR) solution designed for long-term and post-acute care providers, enhancing clinical and operational efficiency across various care settings.

Description

MatrixCare offers a comprehensive suite of software solutions tailored for long-term and post-acute care providers, including skilled nursing facilities, senior living communities, home health agencies, and hospice organizations. Its platform streamlines clinical documentation, billing, reporting, and care coordination, aiming to improve patient outcomes and operational efficiency. The system is recognized for its user-friendly interface and robust feature set, supporting over 15,000 providers across the United States. MatrixCare was acquired by ResMed in 2018, expanding ResMed's out-of-hospital software portfolio into long-term care settings.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 27001
• ISO 27018
• ISO 27799
• ISO 31000
• ISO 9000
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 55001
• ISO 56002
• ISO 56003

Company Founding

1983

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 27018
• ISO 27799
• ISO 31000
• ISO 9000
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 55001
• ISO 56002
• ISO 56003

Customers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Electronic Health Records (EHR)
• Point-of-Care Documentation
• Electronic Medication Administration Record (eMAR)
• Speech-to-Text Integration
• Clinical Decision Support
• Revenue Cycle Management
• Data Analytics and Reporting
• Regulatory Compliance Management
• Mobile Access for Caregivers
• Patient Portal
• Care Coordination Tools
• Medication Management
• Scheduling and Resource Management
• Billing and Coding Support
• Interoperability with External Systems
• Customizable Templates
• Clinical Workflow Optimization
• Patient Engagement Tools
• Quality Measures Tracking

Id

SW1731

Integration Partners

Integrations

• Omnicare
• PharMerica
• Ignite Therapy Solutions
• Vitals Xchange
• nVoq Speech-to-Text Technology

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Advanced Insights
• Customer Relationship Management (CRM)
• Financial and Operations Management
• Nutrition Management
• Referral Management
• Retail Management
• Transitions of Care
• Marketing
• Resident Engagement
• Mobile Care Solution

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Consent Management
• Data Anonymization
• Data Minimization

Product Code

SW1731

Product Name

MatrixCare

Ratings

• 3.8 out of 5 on G2 for MatrixCare Home Health and Hospice.
• 4.4 out of 5 on G2 for MatrixCare Senior Living and Long Term Care.
• 4.0 out of 5 on Capterra for MatrixCare Private Duty.

Regions Available

• United States

Related Urls

• https://elion.health/products/matrixcare

Release Year

1982

Security Features

• Encryption
• Role-Based Access Control (RBAC)
• Single Sign-On (SSO)
• Audit Logs
• Two-Factor Authentication (2FA)
• Data Loss Prevention (DLP)

Specialties

• Skilled Nursing
• Senior Living
• Home Health
• Hospice
• Palliative Care
• Private Duty
• Life Plan Communities
• Assisted Living
• Independent Living
• Memory Care
• Rehabilitation
• Long-term Care
• Post-acute Care
• Hospice Care
• Home Care
• Respite Care
• Transitional Care
• Subacute Care
• Chronic Care Management

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows Server, SQL Server, Internet Explorer 11 or later

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers
• Care Coordinators
• Billing Specialists
• IT Professionals

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• MatrixCare Home Health & Hospice system is one of the best cloud-based post-acute care systems on the market. With the timely customer service and consistent content updates, they are light years ahead of the competition!
• I love that Matrixcare is easy to use on the iPad in the home!
• Matrixcare helps us meet all requirements, so when we have our audits, we meet all state requirements.
• Matrixcare is easy to use and navigate.
• Matrixcare is the best EMR Partner for our agency.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "MatrixCare",
  "company_name": "MatrixCare",
  "product_url": "https://www.matrixcare.com",
  "company_url": "https://www.matrixcare.com",
  "related_urls": [
    "https://elion.health/products/matrixcare"
  ],
  "product_code": "SW1731",
  "summary": "MatrixCare is a cloud-based electronic health record (EHR) solution designed for long-term and post-acute care providers, enhancing clinical and operational efficiency across various care settings.",
  "description": "MatrixCare offers a comprehensive suite of software solutions tailored for long-term and post-acute care providers, including skilled nursing facilities, senior living communities, home health agencies, and hospice organizations. Its platform streamlines clinical documentation, billing, reporting, and care coordination, aiming to improve patient outcomes and operational efficiency. The system is recognized for its user-friendly interface and robust feature set, supporting over 15,000 providers across the United States. MatrixCare was acquired by ResMed in 2018, expanding ResMed's out-of-hospital software portfolio into long-term care settings.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "care Coordination",
    "revenue Cycle",
    "health Data Analytics",
    "data Integration",
    "regulatory Compliance",
    "mobile Health",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Care Coordination",
    "Revenue Cycle Management",
    "Data Analytics",
    "Interoperability",
    "Regulatory Compliance",
    "Mobile Health"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers",
    "Care Coordinators",
    "Billing Specialists",
    "IT Professionals"
  ],
  "specialties": [
    "Skilled Nursing",
    "Senior Living",
    "Home Health",
    "Hospice",
    "Palliative Care",
    "Private Duty",
    "Life Plan Communities",
    "Assisted Living",
    "Independent Living",
    "Memory Care",
    "Rehabilitation",
    "Long-term Care",
    "Post-acute Care",
    "Hospice Care",
    "Home Care",
    "Respite Care",
    "Transitional Care",
    "Subacute Care",
    "Chronic Care Management"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1983",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Electronic Health Records (EHR)",
    "Point-of-Care Documentation",
    "Electronic Medication Administration Record (eMAR)",
    "Speech-to-Text Integration",
    "Clinical Decision Support",
    "Revenue Cycle Management",
    "Data Analytics and Reporting",
    "Regulatory Compliance Management",
    "Mobile Access for Caregivers",
    "Patient Portal",
    "Care Coordination Tools",
    "Medication Management",
    "Scheduling and Resource Management",
    "Billing and Coding Support",
    "Interoperability with External Systems",
    "Customizable Templates",
    "Clinical Workflow Optimization",
    "Patient Engagement Tools",
    "Quality Measures Tracking"
  ],
  "optional_modules": [
    "Advanced Insights",
    "Customer Relationship Management (CRM)",
    "Financial and Operations Management",
    "Nutrition Management",
    "Referral Management",
    "Retail Management",
    "Transitions of Care",
    "Marketing",
    "Resident Engagement",
    "Mobile Care Solution"
  ],
  "integrations": [
    "Omnicare",
    "PharMerica",
    "Ignite Therapy Solutions",
    "Vitals Xchange",
    "nVoq Speech-to-Text Technology"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Windows Server, SQL Server, Internet Explorer 11 or later",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 27018",
    "ISO 27799",
    "ISO 31000",
    "ISO 9000",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 55001",
    "ISO 56002",
    "ISO 56003"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 27001",
    "ISO 27018",
    "ISO 27799",
    "ISO 31000",
    "ISO 9000",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 55001",
    "ISO 56002",
    "ISO 56003"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control (RBAC)",
    "Single Sign-On (SSO)",
    "Audit Logs",
    "Two-Factor Authentication (2FA)",
    "Data Loss Prevention (DLP)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent Management",
    "Data Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [
    "MatrixCare Home Health & Hospice system is one of the best cloud-based post-acute care systems on the market. With the timely customer service and consistent content updates, they are light years ahead of the competition!",
    "I love that Matrixcare is easy to use on the iPad in the home!",
    "Matrixcare helps us meet all requirements, so when we have our audits, we meet all state requirements.",
    "Matrixcare is easy to use and navigate.",
    "Matrixcare is the best EMR Partner for our agency."
  ],
  "ratings": [
    "3.8 out of 5 on G2 for MatrixCare Home Health and Hospice.",
    "4.4 out of 5 on G2 for MatrixCare Senior Living and Long Term Care.",
    "4.0 out of 5 on Capterra for MatrixCare Private Duty."
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1982",
  "integration_partners": [],
  "id": "SW1731",
  "slug": "matrixcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/matrixcare.json"
  }
}