matrixcare

JSON twin: https://www.healthaidb.com/software/matrixcare.json

Company Name

MatrixCare

Product URL

https://matrixcare.com/

Company URL

https://matrixcare.com/

Categories

Summary

MatrixCare is a cloud-based EHR and care-management platform for home- and long-term/post-acute care providers that streamlines clinical documentation, interoperability, analytics, and revenue cycle workflows.

Description

MatrixCare provides specialty EHR and operational software for home health, hospice, skilled nursing, senior living, private duty, palliative care and life‑plan communities. The platform includes clinical documentation, mobile charting, interoperability/CCD exchange, analytics and reporting, revenue cycle management, regulatory compliance tools, partner integrations and customer support aimed at improving care coordination, staff efficiency and reimbursement.

Api Available

yes

Certifications

Company Founding

1982

Company Offices

Compliance

Customers

Data Residency

US-based cloud by default; contact MatrixCare for regional/hosting options

Data Standards

Deployment Model

Features

Id

P0981

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for quotes, demos and implementation pricing; no public list prices published.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

1982

Security Features

Specialties

Support Channels

System Requirements

Cloud-hosted browser access; mobile apps for iOS/Android; contact vendor for on-prem / detailed environment requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "MatrixCare",
  "company_url": "https://matrixcare.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1982",
  "product_url": "https://matrixcare.com/",
  "categories": [
    "Electronic Health Record (EHR)",
    "Home Care Documentation",
    "Home Health",
    "Hospice",
    "Senior Living",
    "Skilled Nursing",
    "Revenue Cycle Management",
    "Interoperability",
    "Analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://matrixcare.com/",
    "https://matrixcare.com/about/",
    "https://matrixcare.com/contact/",
    "https://matrixcare.com/home-health-software/",
    "https://matrixcare.com/hospice-software/",
    "https://matrixcare.com/partner-integrations/",
    "https://matrixcare.com/security-statement/",
    "https://elion.health/products/matrixcare",
    "https://klasresearch.com/vendor-ratings/matrixcare/61102"
  ],
  "summary": "MatrixCare is a cloud-based EHR and care-management platform for home- and long-term/post-acute care providers that streamlines clinical documentation, interoperability, analytics, and revenue cycle workflows.",
  "description": "MatrixCare provides specialty EHR and operational software for home health, hospice, skilled nursing, senior living, private duty, palliative care and life‑plan communities. The platform includes clinical documentation, mobile charting, interoperability/CCD exchange, analytics and reporting, revenue cycle management, regulatory compliance tools, partner integrations and customer support aimed at improving care coordination, staff efficiency and reimbursement.",
  "target_users": [
    "clinicians",
    "nurses",
    "therapists",
    "caregivers",
    "clinical managers",
    "administrators",
    "billing/RCM staff",
    "IT/health informaticists"
  ],
  "specialties": [
    "home health",
    "hospice",
    "skilled nursing",
    "senior living",
    "life plan communities",
    "palliative care",
    "private duty"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for quotes, demos and implementation pricing; no public list prices published.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "on_prem"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Electronic health record (EHR) for post-acute and long-term care",
    "Care coordination / transitions of care (CCD/CONNECT)",
    "Revenue cycle management (RCM)",
    "Clinical documentation / point-of-care documentation",
    "Mobile care solution / clinician mobile apps",
    "Interoperability / integrations marketplace",
    "Analytics and reporting / advanced insights",
    "Clinician satisfaction / workflow optimization",
    "Resident & family engagement",
    "Admission & referral management",
    "Medication / pharmacy interfaces",
    "Telehealth integration",
    "Inventory / supplies management",
    "Staffing / workforce integrations",
    "Financial and operations management"
  ],
  "optional_modules": [
    "Revenue Cycle Management (RCM) service",
    "Advanced analytics / Advanced Insights",
    "Mobile Care Solution",
    "Partner Marketplace / certified integrations",
    "CAHPS & survey services",
    "Nutrition management",
    "Customer relationship management (CRM)",
    "Pharmacy integrations"
  ],
  "integrations": [
    "Change Healthcare",
    "Surescripts",
    "McKesson",
    "Brightree",
    "BetterRx",
    "Optum Hospice Pharmacy Services",
    "Inovalon",
    "Medline",
    "nVoq (speech/transcription)",
    "Forcura",
    "Relias",
    "Trell a Health",
    "Kno2",
    "FTNI",
    "OnShift",
    "Medilogix",
    "Movi",
    "Rosie",
    "Rectangle Health",
    "Various PBM / pharmacy and HME/DME vendors"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2 / CCD/CCDA",
    "ICD-10",
    "SNOMED CT"
  ],
  "api_available": "yes",
  "system_requirements": "Cloud-hosted browser access; mobile apps for iOS/Android; contact vendor for on-prem / detailed environment requirements",
  "compliance": [
    "HIPAA",
    "HITECH",
    "CCPA/CPRA (privacy controls)"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logging",
    "Vulnerability management",
    "Incident response / security operations",
    "PGP key for vulnerability reporting"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent / privacy controls",
    "Data minimization and cookie/privacy controls"
  ],
  "data_residency": "US-based cloud by default; contact MatrixCare for regional/hosting options",
  "customers": [
    "Augustana Care",
    "CarDon and Associates",
    "Douglas Gardens Home Care",
    "Prisma Health",
    "New Jersey Health Care Facilities",
    "Douglas County Health Services"
  ],
  "user_reviews": [],
  "ratings": [
    "Best in KLAS - multiple-year winner (Long‑Term Care / Post‑Acute)",
    "TrustRadius: verified MatrixCare reviews (TrustRadius listing)",
    "G2: MatrixCare Home Health & Hospice — user reviews listed on G2",
    "KLAS Research: vendor ratings and reports for MatrixCare"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1982",
  "integration_partners": [
    "Inovalon",
    "Medline",
    "Brightree",
    "Rosie",
    "Change Healthcare",
    "Quality Healthcare Resources",
    "Aidace",
    "BetterRx",
    "360Care",
    "Accelerated Care Plus",
    "AccessDx",
    "Accushield",
    "Adelpo Software",
    "Admit+ by LincWare",
    "AdvancedMD",
    "Allink",
    "Attendance on Demand",
    "CareXM",
    "Claimocity",
    "Cliniconex"
  ],
  "id": "P0981",
  "slug": "matrixcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/matrixcare.json"
  }
}