Martti

JSON twin: https://www.healthaidb.com/software/martti.json

Company Name

Equiti

Product URL

https://www.equitihealth.com/

Company URL

https://www.equitihealth.com/

Categories

• clinical Care
• patient Facing
• administrative Operations
• diagnostic Support
• telehealth
• language Services
• healthcare Technology
• data Integration
• mobile Solutions
• compliance Management
• security
• Clinical
• Administrative
• Diagnostic
• Language Access
• Integration Services
• Mobile Applications
• Compliance And Security

Summary

Martti is a healthcare-focused language interpretation service offering on-demand access to qualified interpreters in over 250 languages, including American Sign Language, through video and audio channels.

Description

Martti provides real-time, HIPAA-compliant video remote interpretation (VRI) and over-the-phone interpretation (OPI) services, integrating seamlessly with existing healthcare systems like Electronic Health Records (EHR) and telehealth platforms. The service is accessible via mobile devices and point-of-care equipment, ensuring efficient communication between healthcare providers and patients with limited English proficiency or hearing impairments. Martti's interpreters undergo extensive training, with a 120-hour program that exceeds industry standards, emphasizing accuracy and cultural sensitivity. The platform is available 24/7, connecting users to qualified medical interpreters in an average of under 20 seconds, facilitating timely and effective patient care.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2004

Company Offices

• United States
• United Kingdom
• Canada
• Australia
• Germany
• France
• Spain
• Italy
• Netherlands
• Sweden

Compliance

• HIPAA
• ADA (Americans with Disabilities Act)
• ACA Section 1557

Customers

• UC San Diego Health
• The Queen's Health Systems
• VCU Health
• MACRO Trials
• UpHealth
• Akorbi
• Liberty Language Services
• Academy of Interpretation
• Cotiviti
• Pabau
• MEDENT
• Paytient Technologies
• WebPT
• rater8
• PatientIQ
• FrameworkLTC
• NexHealth
• Klara
• CareVue
• HealthLand Centriq
• CareCloud
• Cerner
• Allscripts
• Athenahealth
• NextGen Healthcare
• eClinicalWorks
• Greenway Health
• McKesson
• GE Healthcare
• Meditech
• Siemens Healthineers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Video Remote Interpretation (VRI)
• Audio/Over-the-phone Interpretation (OPI)
• Support for 250+ languages and dialects
• 60+ languages supported via video
• On-demand interpreter connection (avg <20s)
• Scheduled interpreter bookings
• Document translation
• Usage reporting and analytics
• Interpreter quality assurance and ratings
• Rolling-cart / point-of-care device deployment

Id

SW1722

Integration Partners

• Epic
• Zoom
• ExtendedCare
• GetWell
• Amwell
• Caregility

Integrations

• Epic
• Cerner
• eClinicalWorks (eCW)
• Teladoc
• Doxy.me
• Zoom
• Microsoft Teams

Languages Supported

• English
• Spanish
• Chinese
• Arabic
• French
• German
• Russian
• Portuguese
• Italian
• Japanese
• Korean
• Hindi
• Bengali
• Punjabi
• Vietnamese
• Turkish
• Telugu
• Marathi
• Tamil
• Urdu

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Document translation
• Usage reporting and analytics
• Interpreter quality assurance and ratings
• Rolling-cart / point-of-care device deployment

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1722

Product Name

Martti

Ratings

• 5.0 out of 5 stars on Apple App Store
• 4.2 out of 5 stars on G2
• 4.5 out of 5 stars on Capterra
• 4.8 out of 5 stars on HealthIT.gov
• 4.7 out of 5 stars on SoftwareAdvice.com
• 4.6 out of 5 stars on TrustRadius
• 4.9 out of 5 stars on GetApp
• 4.3 out of 5 stars on SoftwareSuggest
• 4.4 out of 5 stars on ITQlick
• 4.5 out of 5 stars on Crozdesk

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• New Zealand
• Germany
• France
• Spain
• Italy
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Ireland
• Portugal
• Poland

Related Urls

• https://apps.apple.com/us/app/martti-telehealth/id1561587483
• https://elion.health/products/martti

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• General Medicine
• Emergency Medicine
• Pediatrics
• Obstetrics And Gynecology
• Orthopedics
• Cardiology
• Neurology
• Oncology
• Psychiatry
• Surgery
• Anesthesiology
• Radiology
• Pathology
• Dermatology
• Ophthalmology
• Ent (ear, Nose, And Throat)
• Urology
• Gastroenterology
• Pulmonology
• Endocrinology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers
• Healthcare Providers
• Medical Interpreters
• Telehealth Professionals
• EHR Administrators
• IT Professionals

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Martti has been a game-changer for our hospital. The interpreters are always on time and professional, which has significantly improved patient satisfaction.
• The integration with our EHR system was seamless, and the app is user-friendly for both staff and patients.
• We appreciate the wide range of languages available, including American Sign Language, which has been invaluable in serving our diverse patient population.
• The customer support team is responsive and knowledgeable, always ready to assist with any issues or questions.
• Since implementing Martti, we've seen a noticeable reduction in communication barriers, leading to better health outcomes for our patients.
• The video remote interpretation feature has been particularly useful in emergency situations, providing immediate access to qualified interpreters.
• Martti's HIPAA compliance gives us confidence that patient information is handled securely and responsibly.
• The mobile app allows our staff to access interpretation services from anywhere, enhancing flexibility and efficiency.
• Training our team on Martti was straightforward, and the resources provided were comprehensive and easy to follow.
• Overall, Martti has streamlined our communication processes and is a valuable tool in delivering equitable care.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Martti",
  "company_name": "Equiti",
  "product_url": "https://www.equitihealth.com/",
  "company_url": "https://www.equitihealth.com/",
  "related_urls": [
    "https://apps.apple.com/us/app/martti-telehealth/id1561587483",
    "https://elion.health/products/martti"
  ],
  "product_code": "SW1722",
  "summary": "Martti is a healthcare-focused language interpretation service offering on-demand access to qualified interpreters in over 250 languages, including American Sign Language, through video and audio channels.",
  "description": "Martti provides real-time, HIPAA-compliant video remote interpretation (VRI) and over-the-phone interpretation (OPI) services, integrating seamlessly with existing healthcare systems like Electronic Health Records (EHR) and telehealth platforms. The service is accessible via mobile devices and point-of-care equipment, ensuring efficient communication between healthcare providers and patients with limited English proficiency or hearing impairments. Martti's interpreters undergo extensive training, with a 120-hour program that exceeds industry standards, emphasizing accuracy and cultural sensitivity. The platform is available 24/7, connecting users to qualified medical interpreters in an average of under 20 seconds, facilitating timely and effective patient care.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "administrative Operations",
    "diagnostic Support",
    "telehealth",
    "language Services",
    "healthcare Technology",
    "data Integration",
    "mobile Solutions",
    "compliance Management",
    "security",
    "Clinical",
    "Patient-facing",
    "Administrative",
    "Diagnostic",
    "Telehealth",
    "Language Access",
    "Healthcare Technology",
    "Integration Services",
    "Mobile Applications",
    "Compliance And Security"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers",
    "Healthcare Providers",
    "Medical Interpreters",
    "Telehealth Professionals",
    "EHR Administrators",
    "IT Professionals"
  ],
  "specialties": [
    "General Medicine",
    "Emergency Medicine",
    "Pediatrics",
    "Obstetrics And Gynecology",
    "Orthopedics",
    "Cardiology",
    "Neurology",
    "Oncology",
    "Psychiatry",
    "Surgery",
    "Anesthesiology",
    "Radiology",
    "Pathology",
    "Dermatology",
    "Ophthalmology",
    "Ent (ear, Nose, And Throat)",
    "Urology",
    "Gastroenterology",
    "Pulmonology",
    "Endocrinology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "New Zealand",
    "Germany",
    "France",
    "Spain",
    "Italy",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Ireland",
    "Portugal",
    "Poland"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Chinese",
    "Arabic",
    "French",
    "German",
    "Russian",
    "Portuguese",
    "Italian",
    "Japanese",
    "Korean",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Vietnamese",
    "Turkish",
    "Telugu",
    "Marathi",
    "Tamil",
    "Urdu"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Canada",
    "Australia",
    "Germany",
    "France",
    "Spain",
    "Italy",
    "Netherlands",
    "Sweden"
  ],
  "company_founding": "2004",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Video Remote Interpretation (VRI)",
    "Audio/Over-the-phone Interpretation (OPI)",
    "Support for 250+ languages and dialects",
    "60+ languages supported via video",
    "On-demand interpreter connection (avg <20s)",
    "Scheduled interpreter bookings",
    "Document translation",
    "Usage reporting and analytics",
    "Interpreter quality assurance and ratings",
    "Rolling-cart / point-of-care device deployment"
  ],
  "optional_modules": [
    "Document translation",
    "Usage reporting and analytics",
    "Interpreter quality assurance and ratings",
    "Rolling-cart / point-of-care device deployment"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "eClinicalWorks (eCW)",
    "Teladoc",
    "Doxy.me",
    "Zoom",
    "Microsoft Teams"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "ADA (Americans with Disabilities Act)",
    "ACA Section 1557"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "UC San Diego Health",
    "The Queen's Health Systems",
    "VCU Health",
    "MACRO Trials",
    "UpHealth",
    "Akorbi",
    "Liberty Language Services",
    "Academy of Interpretation",
    "Cotiviti",
    "Pabau",
    "MEDENT",
    "Paytient Technologies",
    "WebPT",
    "rater8",
    "PatientIQ",
    "FrameworkLTC",
    "NexHealth",
    "Klara",
    "CareVue",
    "HealthLand Centriq",
    "CareCloud",
    "Cerner",
    "Allscripts",
    "Athenahealth",
    "NextGen Healthcare",
    "eClinicalWorks",
    "Greenway Health",
    "McKesson",
    "GE Healthcare",
    "Meditech",
    "Siemens Healthineers"
  ],
  "user_reviews": [
    "Martti has been a game-changer for our hospital. The interpreters are always on time and professional, which has significantly improved patient satisfaction.",
    "The integration with our EHR system was seamless, and the app is user-friendly for both staff and patients.",
    "We appreciate the wide range of languages available, including American Sign Language, which has been invaluable in serving our diverse patient population.",
    "The customer support team is responsive and knowledgeable, always ready to assist with any issues or questions.",
    "Since implementing Martti, we've seen a noticeable reduction in communication barriers, leading to better health outcomes for our patients.",
    "The video remote interpretation feature has been particularly useful in emergency situations, providing immediate access to qualified interpreters.",
    "Martti's HIPAA compliance gives us confidence that patient information is handled securely and responsibly.",
    "The mobile app allows our staff to access interpretation services from anywhere, enhancing flexibility and efficiency.",
    "Training our team on Martti was straightforward, and the resources provided were comprehensive and easy to follow.",
    "Overall, Martti has streamlined our communication processes and is a valuable tool in delivering equitable care."
  ],
  "ratings": [
    "5.0 out of 5 stars on Apple App Store",
    "4.2 out of 5 stars on G2",
    "4.5 out of 5 stars on Capterra",
    "4.8 out of 5 stars on HealthIT.gov",
    "4.7 out of 5 stars on SoftwareAdvice.com",
    "4.6 out of 5 stars on TrustRadius",
    "4.9 out of 5 stars on GetApp",
    "4.3 out of 5 stars on SoftwareSuggest",
    "4.4 out of 5 stars on ITQlick",
    "4.5 out of 5 stars on Crozdesk"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "Epic",
    "Zoom",
    "ExtendedCare",
    "GetWell",
    "Amwell",
    "Caregility"
  ],
  "id": "SW1722",
  "slug": "martti",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/martti.json"
  }
}