JSON twin: https://www.healthaidb.com/software/magical.json
Magical
https://www.getmagical.com/roles/healthcare
Magical is an AI-powered ambient automation platform that uses agentic AI employees to automate healthcare back-office and revenue cycle tasks like prior authorizations, eligibility checks, claims processing, and payment posting.
Magical provides no-code, browser-based AI automation that fills forms, extracts PDFs, navigates payer portals, and runs end-to-end revenue cycle workflows with enterprise-grade security (SOC2, HIPAA) and without storing PHI on its servers. It integrates alongside EHRs and other web tools to replace manual copy-paste and repetitive tasks.
yes
2020
Hosted on AWS with geographic backups; no dedicated regional/EU-only residency specified
P0966
2025-09-07
proprietary commercial
Free tier available; Core plan (~$6.50/user/month) and Advanced plan (~$12/user/month) reported for paid tiers; enterprise/custom pricing for large deployments — contact vendor for current public pricing and trials.
freemium
Browser with Magical extension (Chrome/Edge); SaaS-hosted (no on-prem app required)
product
1.0
{
"company_name": "Magical",
"company_url": "https://www.getmagical.com/",
"company_offices": [
"United States",
"Canada"
],
"company_founding": "2020",
"product_url": "https://www.getmagical.com/roles/healthcare",
"categories": [
"Revenue Cycle Automation"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.getmagical.com/",
"https://www.getmagical.com/roles/healthcare",
"https://www.getmagical.com/about-us",
"https://www.getmagical.com/trust",
"https://www.getmagical.com/integrations",
"https://support.getmagical.com/",
"https://elion.health/products/magical",
"https://www.g2.com/products/magical/reviews",
"https://www.capterra.com/p/10015436/Magical-AI/"
],
"summary": "Magical is an AI-powered ambient automation platform that uses agentic AI employees to automate healthcare back-office and revenue cycle tasks like prior authorizations, eligibility checks, claims processing, and payment posting.",
"description": "Magical provides no-code, browser-based AI automation that fills forms, extracts PDFs, navigates payer portals, and runs end-to-end revenue cycle workflows with enterprise-grade security (SOC2, HIPAA) and without storing PHI on its servers. It integrates alongside EHRs and other web tools to replace manual copy-paste and repetitive tasks.",
"target_users": [
"revenue cycle managers",
"medical billers",
"coders",
"billing/admin staff",
"clinic/hospital administrators",
"physicians",
"nurses"
],
"specialties": [
"revenue cycle management",
"medical billing & coding",
"prior authorizations",
"claims management",
"payment posting",
"patient registration/onboarding",
"denial management"
],
"regions_available": [
"United States",
"Canada",
"Global / enterprise customers"
],
"languages_supported": [
"English"
],
"pricing_model": "freemium",
"pricing_details": "Free tier available; Core plan (~$6.50/user/month) and Advanced plan (~$12/user/month) reported for paid tiers; enterprise/custom pricing for large deployments — contact vendor for current public pricing and trials.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (browser extension)",
"Chrome",
"Edge"
],
"features": [
"Agentic AI automations for end-to-end workflows",
"Revenue cycle automations: prior authorizations, claims processing, denial management",
"Eligibility and insurance verification",
"Payment posting and charge reconciliation",
"Claim scrubber / clean claim generation",
"Patient enrollment and credentialing automations",
"PDF extraction and data entry automation",
"Automated phone call workflows",
"No-code / no-build automation authoring",
"Templates and text expansion / autofill",
"Automation logs and run history",
"Granular permissions and workspace separation",
"Audit trails and immutable logs"
],
"optional_modules": [
"Enterprise SSO / SAML with SCIM provisioning",
"Enterprise AI access controls",
"Enterprise onboarding / dedicated support"
],
"integrations": [
"eClinicalWorks",
"Medhost",
"Allscripts",
"Google Sheets",
"Salesforce",
"HubSpot",
"Zendesk",
"Common web portals and payer websites (via UI automation)"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "Browser with Magical extension (Chrome/Edge); SaaS-hosted (no on-prem app required)",
"compliance": [
"HIPAA",
"SOC 2 Type II"
],
"certifications": [
"SOC 2 Type II"
],
"security_features": [
"TLS 1.2+ (HTTPS)",
"AES-256 at-rest encryption",
"Role-based access control (RBAC)",
"Single sign-on (SAML 2.0)",
"Multi-factor authentication (MFA)",
"Immutable audit logs",
"Vulnerability scanning and annual penetration testing"
],
"privacy_features": [
"HIPAA-compliant handling of PHI",
"Admin controls for AI feature access",
"Keystrokes/local insertion to minimize data sent to servers",
"Data backups and point-in-time restore"
],
"data_residency": "Hosted on AWS with geographic backups; no dedicated regional/EU-only residency specified",
"customers": [
"TCPA",
"WebPT",
"Rupa Health",
"Therapydia",
"Digital Nomad Health"
],
"user_reviews": [],
"ratings": [
"Chrome Web Store: 4.6 stars (extension listing)"
],
"support_channels": [
"email",
"chat",
"ticketing",
"documentation",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "",
"integration_partners": [],
"id": "P0966",
"slug": "magical",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/magical.json"
}
}