Luminai

JSON twin: https://www.healthaidb.com/software/luminai.json

Company Name

Luminai

Product URL

https://www.luminai.com

Company URL

https://www.luminai.com

Categories

• administrative Operations
• clinical Care
• patient Facing
• diagnostic Support
• financial Management
• e-commerce Integration
• enterprise Solutions
• clinical Workflow Automation
• ai Clinical Documentation Integrity
• Administrative
• Clinical
• Diagnostic
• Financial
• E-commerce
• Enterprise
• Automation
• Workflow Management
• Ai-driven Solutions

Summary

Luminai is an AI-driven platform that automates complex, manual tasks in enterprise workflows, enhancing efficiency and scalability without engineering bottlenecks.

Description

Luminai streamlines enterprise operations by automating manual processes end-to-end, integrating seamlessly into existing systems to improve efficiency and reliability. The platform offers AI-powered automation, transparent and secure operations, and is built for reliability, enabling businesses to scale effectively. Luminai has achieved SOC 2 Type II and HIPAA compliance, ensuring high standards of security and confidentiality. It serves various industries, including healthcare, financial services, and e-commerce, providing tailored solutions to automate workflows and improve operational efficiency. The company was founded in 2022 and has offices in the United States and India.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001
• ISO 9001
• ISO 13485
• ISO 27018
• ISO 22301
• ISO 20000-1
• ISO 27035

Company Founding

2022

Company Offices

• United States
• India

Compliance

• HIPAA
• SOC 2 Type II
• SOC 2 Type I

Customers

• Virta
• Curana Health
• SoFi
• Octave
• Rothman Orthopaedics
• Newfront
• Alma
• TheRealReal
• Accolade
• Circle Medical

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• CPT
• LOINC
• NDC
• HCPCS
• ICD-9

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Front Office Automation: Front Desk Registration, Benefits Verification, Scheduling, Patient Estimates
• Mid-Cycle/Clinical Workflow Automation: Provider Enrollment & Credentialing, Care Gap Management, Referral Management, Labs Review, Charge Capture, Clinical Documentation Review
• Back Office & Revenue Cycle Automation: Prior Authorization, Claims Scrubbing & Submission, Predictive Denials & Claim Edits, Payment Posting, Contract Management
• Pharmacy & Supply Chain Optimization: Rx Intake & Benefit Investigation, 340B Compliance, Inventory & PO Management, Supply Spend Analysis
• Call Center & Patient Engagement: Scheduling & Navigation, FAQs & Billing Queries, Password Resets, Patient Collections
• Health Plan & Payer Workflow Automation: Claims Adjudication, Utilization Management, Risk Adjustments & Appeals, Member Experience Enhancements
• AI-Powered Automation: AI, guided by human feedback, builds and optimizes workflows—turning long development cycles into days
• Transparent & Secure: No black boxes, full visibility and control to refine automations as your business evolves
• Built for Reliability: Platform delivers stability and security enterprises need to run at scale—without disruptions

Id

SW1701

Integration Partners

• Virta
• Curana Health
• SoFi
• Octave
• Rothman Orthopaedics
• Newfront
• Alma
• TheRealReal
• Accolade
• Circle Medical

Integrations

• Epic
• Cerner
• PACS
• Billing Systems
• EMR Systems
• Provider Enrollment Systems
• Claims Management Systems
• Prior Authorization Systems
• Clinical Documentation Systems
• Supply Chain Management Systems
• Call Center Platforms
• Patient Engagement Platforms
• Health Plan Systems
• Payer Systems
• Inventory Management Systems
• Purchase Order Systems
• Supply Spend Analysis Tools
• Scheduling Systems
• Benefits Verification Systems
• Patient Estimate Tools
• Clinical Workflow Systems

Languages Supported

• English
• Hindi
• Spanish
• French
• German
• Mandarin
• Japanese
• Korean
• Portuguese
• Arabic
• Italian
• Dutch
• Russian
• Turkish
• Swedish
• Norwegian
• Danish
• Finnish
• Polish
• Czech

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Financial Services
• Insurance
• Government
• Retail

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Tiered pricing based on usage; contact vendor for detailed pricing information.

Pricing Model

subscription

Privacy Features

• BAA Available
• Consent Management
• Anonymization
• Data Minimization
• Data Residency Options
• Data Encryption
• Access Controls
• Audit Logs
• Data Masking
• Data Segregation

Product Code

SW1701

Product Name

Luminai

Ratings

• 4.8 out of 5 stars (83 reviews) - G2

Regions Available

• United States
• India
• Canada
• United Kingdom
• Australia
• Germany
• France
• Netherlands
• Singapore
• Japan
• South Korea
• Brazil
• Mexico
• South Africa
• United Arab Emirates
• Saudi Arabia
• Israel
• China
• New Zealand

Related Urls

• https://www.ycombinator.com/companies/luminai
• https://www.crunchbase.com/organization/lumin-ai
• https://www.generalcatalyst.com/stories/our-investment-in-luminai
• https://elion.health/products/luminai

Release Year

2015

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA
• DLP
• Vulnerability Scanning
• Penetration Testing
• Access Controls
• Employee Training

Specialties

• Healthcare
• Financial Services
• E-commerce
• Insurance
• Government
• Retail
• Supply Chain Management
• Call Center Operations
• Patient Engagement
• Claims Processing
• Provider Management
• Revenue Cycle Management
• Inventory Management
• Risk Management
• Compliance
• Customer Service
• Lending
• Transaction Monitoring
• Alerts Management
• External Reporting

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• clinicians
• nurses
• patients
• admins
• payers
• customer support teams
• operations teams
• IT departments
• financial services teams
• e-commerce teams

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Integrating Luminai was the key to Ops reaching our efficiency goals last year. The speed and efficiency it brought to handling multiple sensitive use-cases with rapid SLAs is remarkable. We were able to increase the team's capacity by more than 35% in just several weeks of the partnership.
• Luminai first helped us automate our credit card disputes/chargeback process. We were targeting a 5% improvement in win rates, but got 20% - way more than we expected! Not to mention more time to take on higher value work. They are a valuable partner to Super.com, allowing us to scale while staying lean.
• What used to be a manual process now happens seamlessly, saving us so much time. We can now actually focus on adding value through customer care rather than drowning in tedious, repetitive tasks. The Luminai team is also so easy to work with and I appreciate their level of professionalism.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "company_name": "Luminai",
  "product_url": "https://www.luminai.com",
  "company_url": "https://www.luminai.com",
  "related_urls": [
    "https://www.ycombinator.com/companies/luminai",
    "https://www.crunchbase.com/organization/lumin-ai",
    "https://www.generalcatalyst.com/stories/our-investment-in-luminai",
    "https://elion.health/products/luminai"
  ],
  "product_code": "SW1701",
  "summary": "Luminai is an AI-driven platform that automates complex, manual tasks in enterprise workflows, enhancing efficiency and scalability without engineering bottlenecks.",
  "description": "Luminai streamlines enterprise operations by automating manual processes end-to-end, integrating seamlessly into existing systems to improve efficiency and reliability. The platform offers AI-powered automation, transparent and secure operations, and is built for reliability, enabling businesses to scale effectively. Luminai has achieved SOC 2 Type II and HIPAA compliance, ensuring high standards of security and confidentiality. It serves various industries, including healthcare, financial services, and e-commerce, providing tailored solutions to automate workflows and improve operational efficiency. The company was founded in 2022 and has offices in the United States and India.",
  "categories": [
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    "clinical Care",
    "patient Facing",
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    "e-commerce Integration",
    "enterprise Solutions",
    "clinical Workflow Automation",
    "ai Clinical Documentation Integrity",
    "Administrative",
    "Clinical",
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    "Diagnostic",
    "Financial",
    "E-commerce",
    "Enterprise",
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    "Workflow Management",
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  "market_segment": [
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  "target_users": [
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    "patients",
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    "operations teams",
    "IT departments",
    "financial services teams",
    "e-commerce teams"
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  "specialties": [
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    "Financial Services",
    "E-commerce",
    "Insurance",
    "Government",
    "Retail",
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    "Call Center Operations",
    "Patient Engagement",
    "Claims Processing",
    "Provider Management",
    "Revenue Cycle Management",
    "Inventory Management",
    "Risk Management",
    "Compliance",
    "Customer Service",
    "Lending",
    "Transaction Monitoring",
    "Alerts Management",
    "External Reporting"
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  "regions_available": [
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    "India",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Singapore",
    "Japan",
    "South Korea",
    "Brazil",
    "Mexico",
    "South Africa",
    "United Arab Emirates",
    "Saudi Arabia",
    "Israel",
    "China",
    "New Zealand"
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  "languages_supported": [
    "English",
    "Hindi",
    "Spanish",
    "French",
    "German",
    "Mandarin",
    "Japanese",
    "Korean",
    "Portuguese",
    "Arabic",
    "Italian",
    "Dutch",
    "Russian",
    "Turkish",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Polish",
    "Czech"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Tiered pricing based on usage; contact vendor for detailed pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "2022",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Front Office Automation: Front Desk Registration, Benefits Verification, Scheduling, Patient Estimates",
    "Mid-Cycle/Clinical Workflow Automation: Provider Enrollment & Credentialing, Care Gap Management, Referral Management, Labs Review, Charge Capture, Clinical Documentation Review",
    "Back Office & Revenue Cycle Automation: Prior Authorization, Claims Scrubbing & Submission, Predictive Denials & Claim Edits, Payment Posting, Contract Management",
    "Pharmacy & Supply Chain Optimization: Rx Intake & Benefit Investigation, 340B Compliance, Inventory & PO Management, Supply Spend Analysis",
    "Call Center & Patient Engagement: Scheduling & Navigation, FAQs & Billing Queries, Password Resets, Patient Collections",
    "Health Plan & Payer Workflow Automation: Claims Adjudication, Utilization Management, Risk Adjustments & Appeals, Member Experience Enhancements",
    "AI-Powered Automation: AI, guided by human feedback, builds and optimizes workflows—turning long development cycles into days",
    "Transparent & Secure: No black boxes, full visibility and control to refine automations as your business evolves",
    "Built for Reliability: Platform delivers stability and security enterprises need to run at scale—without disruptions"
  ],
  "optional_modules": [
    "Financial Services",
    "Insurance",
    "Government",
    "Retail"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing Systems",
    "EMR Systems",
    "Provider Enrollment Systems",
    "Claims Management Systems",
    "Prior Authorization Systems",
    "Clinical Documentation Systems",
    "Supply Chain Management Systems",
    "Call Center Platforms",
    "Patient Engagement Platforms",
    "Health Plan Systems",
    "Payer Systems",
    "Inventory Management Systems",
    "Purchase Order Systems",
    "Supply Spend Analysis Tools",
    "Scheduling Systems",
    "Benefits Verification Systems",
    "Patient Estimate Tools",
    "Clinical Workflow Systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "CPT",
    "LOINC",
    "NDC",
    "HCPCS",
    "ICD-9"
  ],
  "api_available": "unknown",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "SOC 2 Type I"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "ISO 9001",
    "ISO 13485",
    "ISO 27018",
    "ISO 22301",
    "ISO 20000-1",
    "ISO 27035"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP",
    "Vulnerability Scanning",
    "Penetration Testing",
    "Access Controls",
    "Employee Training"
  ],
  "privacy_features": [
    "BAA Available",
    "Consent Management",
    "Anonymization",
    "Data Minimization",
    "Data Residency Options",
    "Data Encryption",
    "Access Controls",
    "Audit Logs",
    "Data Masking",
    "Data Segregation"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Virta",
    "Curana Health",
    "SoFi",
    "Octave",
    "Rothman Orthopaedics",
    "Newfront",
    "Alma",
    "TheRealReal",
    "Accolade",
    "Circle Medical"
  ],
  "user_reviews": [
    "Integrating Luminai was the key to Ops reaching our efficiency goals last year. The speed and efficiency it brought to handling multiple sensitive use-cases with rapid SLAs is remarkable. We were able to increase the team's capacity by more than 35% in just several weeks of the partnership.",
    "Luminai first helped us automate our credit card disputes/chargeback process. We were targeting a 5% improvement in win rates, but got 20% - way more than we expected! Not to mention more time to take on higher value work. They are a valuable partner to Super.com, allowing us to scale while staying lean.",
    "What used to be a manual process now happens seamlessly, saving us so much time. We can now actually focus on adding value through customer care rather than drowning in tedious, repetitive tasks. The Luminai team is also so easy to work with and I appreciate their level of professionalism."
  ],
  "ratings": [
    "4.8 out of 5 stars (83 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Virta",
    "Curana Health",
    "SoFi",
    "Octave",
    "Rothman Orthopaedics",
    "Newfront",
    "Alma",
    "TheRealReal",
    "Accolade",
    "Circle Medical"
  ],
  "id": "SW1701",
  "slug": "luminai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/luminai.json"
  }
}