JSON twin: https://www.healthaidb.com/software/lumeon.json
Lumeon
https://lumeon.com/the-care-orchestration-platform/
Lumeon is an enterprise care orchestration/Care Pathway Management (CPM) platform that automates and personalizes patient care journeys across settings to improve efficiency, reduce variation, and enhance patient and clinician experience.
Lumeon's Care Orchestration Platform (Care Pathway Manager / CPM) ingests data from existing systems, applies clinical intelligence and workflow automation to orchestrate tasks, activities and communications across ambulatory, perioperative, inpatient, post-acute and hospital-at-home pathways. The vendor offers pathway blueprints, configurable automation, real-time data integration, patient engagement and professional services to deploy and scale best-practice care pathways.
yes
2005
US and EU hosting options / configurable by customer
P0953
2025-09-07
commercial, proprietary
Pricing not published online — contact vendor for enterprise quotes, implementation and service options.
enterprise_quote
2005
Supports cloud (SaaS) and on-prem/hybrid deployments; integrates via APIs
product
1.0
{
"company_name": "Lumeon",
"company_url": "https://lumeon.com/",
"company_offices": [
"United States",
"United Kingdom"
],
"company_founding": "2005",
"product_url": "https://lumeon.com/the-care-orchestration-platform/",
"categories": [
"clinical",
"administrative",
"patient-facing",
"care orchestration",
"clinical workflow automation",
"patient engagement",
"population health"
],
"market_segment": [
"enterprise",
"health system"
],
"links": [
"https://lumeon.com/",
"https://lumeon.com/about-us/",
"https://lumeon.com/the-care-orchestration-platform/",
"https://lumeon.com/lumeon-conductor-platform/",
"https://lumeon.com/about-us/ehr-validation-compliance-and-security/",
"https://lumeon.com/case-studies/",
"https://lumeon.com/contact/",
"https://www.capterra.com/p/115870/Care-Pathway-Manager/",
"https://www.softwareadvice.com/medical/lumeon-profile/",
"https://www.businesswire.com/news/home/20201201005169/en/Lumeon-Virtual-Care-and-Telehealth-Solution-Now-Available-in-the-Epic-App-Orchard"
],
"summary": "Lumeon is an enterprise care orchestration/Care Pathway Management (CPM) platform that automates and personalizes patient care journeys across settings to improve efficiency, reduce variation, and enhance patient and clinician experience.",
"description": "Lumeon's Care Orchestration Platform (Care Pathway Manager / CPM) ingests data from existing systems, applies clinical intelligence and workflow automation to orchestrate tasks, activities and communications across ambulatory, perioperative, inpatient, post-acute and hospital-at-home pathways. The vendor offers pathway blueprints, configurable automation, real-time data integration, patient engagement and professional services to deploy and scale best-practice care pathways.",
"target_users": [
"clinicians",
"nurses",
"care coordinators",
"operations/administrative staff",
"IT/health IT teams",
"population health teams",
"case managers"
],
"specialties": [
"ambulatory/outpatient",
"perioperative/surgical planning",
"acute care / discharge optimization",
"hospital-at-home",
"post-discharge monitoring",
"rehabilitation",
"diagnostics / imaging workflows",
"population health / care management"
],
"regions_available": [
"United States",
"United Kingdom",
"Europe"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Pricing not published online — contact vendor for enterprise quotes, implementation and service options.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS",
"on_prem",
"hybrid"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Care orchestration / pathway engine",
"Real-time bi-directional EHR integration",
"Workflow automation and task orchestration",
"Care pathway design and personalization",
"EHR write-back / documentation synchronization",
"Patient engagement (notifications, messaging)",
"Telehealth / virtual care integration",
"RPM / remote monitoring data ingestion",
"Alerts, worklists and task management",
"Reporting and operational analytics",
"Order communications integration",
"Role-based views and clinician enablement"
],
"optional_modules": [
"Virtual care / telehealth module",
"Perioperative / procedure preparation pathways",
"Discharge optimization",
"Hospital-at-home orchestration",
"Follow-up / post-discharge monitoring"
],
"integrations": [
"Epic (App Market / Connection Hub)",
"Cerner (Cerner Code / App Gallery)",
"EHR systems (general)",
"Data warehouses",
"Remote patient monitoring systems",
"Order communication systems"
],
"data_standards": [
"FHIR",
"HL7 v2",
"REST web services / SOAP"
],
"api_available": "yes",
"system_requirements": "Supports cloud (SaaS) and on-prem/hybrid deployments; integrates via APIs",
"compliance": [
"HIPAA",
"GDPR",
"(vendor states SOC 2 controls)"
],
"certifications": [
"Epic Connection Hub / App Market validation"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO / SAML",
"Audit logging",
"Two-factor authentication"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Privacy policy and data handling controls",
"Patient consent-aware workflows"
],
"data_residency": "US and EU hosting options / configurable by customer",
"customers": [
"NYC Health + Hospitals",
"Chelsea & Westminster Maternity NHS Trust",
"Alliance Medical",
"Keck Medicine of USC",
"Nuffield Health",
"University Medical System",
"NHS-funded private ophthalmology services",
"Leading Health System (unnamed case study)",
"Large Health System (unnamed case study)",
"Nationwide Private Health System (unnamed case study)"
],
"user_reviews": [
"Platform automates and coordinates clinical workflows and improved patient communication.",
"Significant reductions in no-shows and measurable operational savings reported after deployment.",
"Powerful automation capabilities but there can be an initial learning curve for staff.",
"Improved pre-op productivity and saved clinician time in perioperative and ophthalmology use cases.",
"Implementation requires close vendor collaboration; configuration and integration are critical to success."
],
"ratings": [
"Named 'Best Care Orchestration Platform' — MedTech Breakthrough Awards 2023",
"Elion.health product profile (summary of capabilities) — vendor listing",
"TrustRadius — product page (no overall score / limited public reviews)"
],
"support_channels": [
"email",
"phone",
"ticketing (professional services/support portal)",
"consulting/implementation services",
"account management"
],
"training_options": [
"documentation",
"webinars",
"live_online training",
"onsite training",
"professional services / implementation support",
"custom workshops"
],
"release_year": "2005",
"integration_partners": [
"Epic (EHR integration)",
"Cerner (EHR integration)",
"HL7 interfaces",
"FHIR APIs",
"NTT DATA (implementation partner - announced hospital-at-home automation)",
"Health Catalyst (acquirer)",
"Third-party portals and mobile apps (via web services)",
"EHR and data system integrators"
],
"id": "P0953",
"slug": "lumeon",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/lumeon.json"
}
}