livongo

JSON twin: https://www.healthaidb.com/software/livongo.json

Company Name

Livongo

Product URL

https://www.teladochealth.com/livongo/diabetes

Company URL

https://www.teladochealth.com/livongo

Categories

Summary

Livongo (by Teladoc Health) is a connected chronic condition management platform focused on diabetes care that combines cellular-enabled devices, real‑time data, and personalized coaching to help members monitor and manage chronic conditions.

Description

Livongo provides a condition‑specific digital care program (notably diabetes) that ships connected devices (smart glucose meters, BP monitors, scales), auto‑reorders supplies, uploads readings to a secure app/portal, delivers real‑time, data‑driven insights and personalized coaching from clinicians and certified coaches, and is typically offered to members via employers, health plans, or health systems.

Api Available

unknown

Certifications

Company Founding

2008

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0941

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial_proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Offered via employer, health plan or health system contracts; public pricing not listed — contact vendor for pricing and implementation details.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2014

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Livongo",
  "company_url": "https://www.teladochealth.com/livongo",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Spain",
    "Argentina",
    "Brazil",
    "Australia",
    "Singapore"
  ],
  "company_founding": "2008",
  "product_url": "https://www.teladochealth.com/livongo/diabetes",
  "categories": [
    "clinical",
    "patient-facing",
    "chronic care management",
    "remote monitoring",
    "population health",
    "digital health coaching"
  ],
  "market_segment": [
    "enterprise",
    "employer",
    "health plan",
    "consumer"
  ],
  "links": [
    "https://www.teladochealth.com/livongo",
    "https://www.teladochealth.com/livongo/diabetes",
    "https://content.teladochealth.com/docs/PL00497-G-G2.4-Owners-Manual-English.pdf",
    "https://my.livongo.com/",
    "https://apps.apple.com/us/app/livongo/id991595088",
    "https://play.google.com/store/apps/details?id=com.livongo.lvmobility",
    "https://www.klasresearch.com/vendor-ratings/livongo-health/72637",
    "https://pmc.ncbi.nlm.nih.gov/articles/PMC7995078/",
    "https://www.cnbc.com/2020/08/05/teladoc-acquires-livongo-creates-37-billion-health-tech-company.html"
  ],
  "summary": "Livongo (by Teladoc Health) is a connected chronic condition management platform focused on diabetes care that combines cellular-enabled devices, real‑time data, and personalized coaching to help members monitor and manage chronic conditions.",
  "description": "Livongo provides a condition‑specific digital care program (notably diabetes) that ships connected devices (smart glucose meters, BP monitors, scales), auto‑reorders supplies, uploads readings to a secure app/portal, delivers real‑time, data‑driven insights and personalized coaching from clinicians and certified coaches, and is typically offered to members via employers, health plans, or health systems.",
  "target_users": [
    "patients",
    "caregivers",
    "primary care clinicians",
    "diabetes educators",
    "health coaches",
    "employer benefits managers",
    "health plan administrators",
    "payers"
  ],
  "specialties": [
    "diabetes",
    "hypertension",
    "weight management",
    "behavioral health support (adjunct)"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Offered via employer, health plan or health system contracts; public pricing not listed — contact vendor for pricing and implementation details.",
  "license": "commercial_proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Smart blood glucose meter with automatic uploads",
    "Unlimited test strips and lancets with home delivery",
    "Personalized tips and real-time insights after checks",
    "Certified diabetes coaching and clinician outreach for out-of-range readings",
    "Member web portal and mobile app access",
    "Supply reordering via meter/app",
    "Care provider prescription support (GLP-1 and other medications when clinically appropriate)",
    "Welcome kit shipping and device provisioning",
    "24/7 member support"
  ],
  "optional_modules": [],
  "integrations": [],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "secure account access"
  ],
  "privacy_features": [
    "HIPAA protections; Privacy Notice available"
  ],
  "data_residency": "",
  "customers": [
    "SAP",
    "VSP Vision Care",
    "Blue Cross and Blue Shield of Kansas City (Blue KC)",
    "United States Government Employees (FEP Blue mention)",
    "University of Southern California (referenced in employee plan documents)"
  ],
  "user_reviews": [
    "It's a good program for individuals that only test 1-2x's a day.",
    "Discontinuing Livongo because I'm having to test multiple times a day and it wasn't meeting my needs.",
    "The Livongo meter is one of the most interactive glucose monitors I've used — touchscreen display and automatic strip reordering.",
    "I don't have a complaint — it's kept my sugar levels down and the coaching is helpful.",
    "Customer service can be slow at times; some users report delays in support responses.",
    "Unlimited strips and automated uploads made testing easier and less of a hassle."
  ],
  "ratings": [],
  "support_channels": [
    "phone",
    "email",
    "in-app chat",
    "mobile app",
    "online portal"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2014",
  "integration_partners": [
    "VSP Vision Care",
    "Blue Cross and Blue Shield of Kansas City (Blue KC)",
    "Magellan Health",
    "SAP",
    "Echo Health Ventures"
  ],
  "id": "P0941",
  "slug": "livongo",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/livongo.json"
  }
}