JSON twin: https://www.healthaidb.com/software/limbic.json
Limbic
Limbic is a clinical AI platform for mental and behavioural healthcare that automates patient intake, triage, assessment, and delivers on-demand therapy support to scale access and improve outcomes.
Limbic provides clinically validated AI assistants (Limbic Access and Limbic Care) for conversational patient intake, diagnostic screening/triage, routing to appropriate services, and generative CBT-based therapy support. It is marketed as a Class IIa medical device (UK), HIPAA- and GDPR-compliant, ISO 27001 certified, and integrates with EHR and patient management systems to embed into clinical workflows. Used by health systems and behavioural health providers (including NHS Talking Therapies) to reduce wait times, increase referrals and improve recovery and engagement metrics.
unknown
2020
All customer/patient data stored on servers in the United States (US-only hosting per privacy policy)
P0936
2025-09-07
commercial proprietary
Contact vendor for pricing and deployment options; enterprise licensing and deployments (trial/demo available on request).
enterprise_quote
2021
product
1.0
{
"company_name": "Limbic",
"company_url": "https://www.limbic.ai",
"company_offices": [
"United Kingdom",
"United States"
],
"company_founding": "2020",
"product_url": "https://www.limbic.ai/access",
"categories": [
"clinical",
"patient-facing",
"diagnostic",
"conversational AI",
"triage",
"digital therapeutics"
],
"market_segment": [
"enterprise",
"health system",
"provider"
],
"links": [
"https://www.limbic.ai",
"https://www.limbic.ai/about",
"https://www.limbic.ai/access",
"https://www.limbic.ai/care",
"https://www.limbic.ai/research",
"https://applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/270128099572649",
"https://ai.jmir.org/2023/1/e44358",
"https://www.nature.com/articles/s41591-024-xxxxxx"
],
"summary": "Limbic is a clinical AI platform for mental and behavioural healthcare that automates patient intake, triage, assessment, and delivers on-demand therapy support to scale access and improve outcomes.",
"description": "Limbic provides clinically validated AI assistants (Limbic Access and Limbic Care) for conversational patient intake, diagnostic screening/triage, routing to appropriate services, and generative CBT-based therapy support. It is marketed as a Class IIa medical device (UK), HIPAA- and GDPR-compliant, ISO 27001 certified, and integrates with EHR and patient management systems to embed into clinical workflows. Used by health systems and behavioural health providers (including NHS Talking Therapies) to reduce wait times, increase referrals and improve recovery and engagement metrics.",
"target_users": [
"clinicians",
"therapists",
"behavioral health providers",
"health system administrators",
"intake staff",
"patients",
"digital health teams"
],
"specialties": [
"mental health",
"behavioral health",
"psychology",
"psychiatry",
"psychotherapy",
"primary care (mental health pathways)"
],
"regions_available": [
"United Kingdom",
"United States",
"Europe",
"Australia"
],
"languages_supported": [
"English",
"automatic translation to other languages (vendor-supported/custom translation available)"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and deployment options; enterprise licensing and deployments (trial/demo available on request).",
"license": "commercial proprietary",
"deployment_model": [
"SaaS (cloud-hosted, embeddable web widget)"
],
"os_platforms": [
"Web"
],
"features": [
"Conversational patient intake chatbot (embeddable widget)",
"Automated clinical assessment and diagnostic prediction",
"Proprietary probabilistic AI models",
"Disorder‑specific measures and assessment scores",
"Risk/crisis detection and clinician alerts",
"Clinical notes and full clinical report generation",
"EHR interoperability (import/export to patient record)",
"Configurable workflows and intake mapping",
"Dashboards and practice performance analytics",
"24/7 always‑on intake channel",
"Patient engagement tracking and demographics reporting"
],
"optional_modules": [],
"integrations": [
"Any cloud‑based EHR (generic interoperable integration)",
"NHS integrations / UK health services (case studies with NHS Trusts)",
"Amazon Web Services (hosting)",
"MongoDB (database)",
"Sentry (monitoring)",
"Mixpanel (analytics)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"ISO 27001",
"ISO 13485",
"ISO 14971",
"UKCA",
"Cyber Essentials",
"US data privacy laws (CCPA/CPRA/other state frameworks referenced in policy)",
"GDPR rights referenced (privacy notice structure) — note: primary storage in US"
],
"certifications": [
"UK Class IIa medical device (per site claims)",
"ISO 27001",
"ISO 13485",
"ISO 14971",
"UKCA",
"Cyber Essentials"
],
"security_features": [
"Data hosted on secure servers (AWS)",
"Industry standard safeguards for storage and transmission",
"Audit/logging of interactions (retained chat logs)",
"Application monitoring and error tracking (Sentry)"
],
"privacy_features": [
"US‑based data storage (servers in United States)",
"Privacy policy describing consent for health data processing",
"Data anonymization for research/analytics",
"Data subject rights handling (CCPA/CPA/CDPA/VA/CO etc.)"
],
"data_residency": "All customer/patient data stored on servers in the United States (US-only hosting per privacy policy)",
"customers": [
"Rogers Behavioral Health",
"Everyturn Mental Health",
"NHS Bradford and Craven District Talking Therapies",
"Essex Partnership University Trust",
"Living Well Consortium",
"Oxford Health NHS Foundation Trust",
"NHS Talking Therapies (multiple IAPT services)"
],
"user_reviews": [
"It's literally just an AI bot and some wellbeing 'articles' and activities.",
"Before I started the referral it seemed like I'd use this AI to set up actual appointments, but I'm starting to question whether they'll happen.",
"Patients reported the tool's ease and convenience.",
"The chatbot felt intuitive and made self-referral less stressful than calling."
],
"ratings": [
"98.72% of patients that left feedback said Limbic was helpful — NHS Transformation Directorate (reported)",
"Class IIa UKCA medical device certification — UK regulatory status",
"93% diagnostic classification accuracy reported in Limbic research / Nature Medicine-linked publications",
"Published studies reporting increased referrals and improved recovery metrics (peer-reviewed / JMIR AI / Nature Medicine coverage)"
],
"support_channels": [
"email",
"contact_form / demo request",
"press email",
"online documentation"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2021",
"integration_partners": [
"PCMIS",
"Cloud-based EHR systems (interoperability/integration)",
"NHS IAPT services (implementation partners)",
"Rogers Behavioral Health (implementation/customer partner)",
"Everyturn Mental Health (implementation/customer partner)",
"Living Well Consortium (implementation/customer partner)"
],
"id": "P0936",
"slug": "limbic",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/limbic.json"
}
}