liine

JSON twin: https://www.healthaidb.com/software/liine.json

Company Name

Liine

Product URL

https://www.liine.com/platform/

Company URL

https://www.liine.com/

Categories

Summary

Liine is an AI-powered, HIPAA-compliant call tracking and healthcare CRM that captures and attributes 100% of new patient leads (calls, forms, bookings) to optimize marketing and patient acquisition for multisite practices.

Description

Liine provides AI call recording, automatic call attribution, session-level marketing analytics, HIPAA-compliant webforms/CRM, appointment tracking integration with scheduling and EHR/PM systems, and reporting to measure marketing ROI based on booked appointments rather than clicks.

Api Available

yes

Certifications

Company Founding

2016

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0935

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Usage-based / tiered subscription; pricing customized per practice (contact vendor); white-glove onboarding and trials available—contact vendor for quote

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Liine",
  "company_url": "https://www.liine.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2016",
  "product_url": "https://www.liine.com/platform/",
  "categories": [
    "administrative",
    "marketing analytics",
    "patient acquisition",
    "CRM",
    "call tracking",
    "patient engagement",
    "ad optimization"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "multisite healthcare"
  ],
  "links": [
    "https://www.liine.com/",
    "https://www.liine.com/platform/",
    "https://www.liine.com/integrations/",
    "https://www.liine.com/pricing/",
    "https://www.liine.com/termsofservice/",
    "https://www.liine.com/privacy-policy/",
    "https://elion.health/products/liine",
    "https://www.capterra.com/p/184326/Liine/",
    "https://www.getapp.com/healthcare-pharmaceuticals-software/a/liine/",
    "https://www.liine.com/liine-raises-3m-to-scale-ai-powered-patient-acquisition-platform/"
  ],
  "summary": "Liine is an AI-powered, HIPAA-compliant call tracking and healthcare CRM that captures and attributes 100% of new patient leads (calls, forms, bookings) to optimize marketing and patient acquisition for multisite practices.",
  "description": "Liine provides AI call recording, automatic call attribution, session-level marketing analytics, HIPAA-compliant webforms/CRM, appointment tracking integration with scheduling and EHR/PM systems, and reporting to measure marketing ROI based on booked appointments rather than clicks.",
  "target_users": [
    "marketing teams",
    "practice administrators",
    "front-desk/staff",
    "call center agents",
    "clinic executives"
  ],
  "specialties": [
    "multisite ambulatory practices",
    "dental",
    "veterinary",
    "general medicine"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Usage-based / tiered subscription; pricing customized per practice (contact vendor); white-glove onboarding and trials available—contact vendor for quote",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Call tracking and recording",
    "Web form capture with marketing attribution",
    "Online booking capture and attribution",
    "AI-powered call transcription",
    "Lead management CRM for healthcare practices",
    "Speed-to-lead automation (form-to-call workflows)",
    "Marketing attribution to booked appointments",
    "Integrated reporting and analytics (channels, campaigns, ROAS)",
    "Automated workflows and follow-up sequences",
    "Google Ads auto-optimization using booked-appointment conversions",
    "Call transcription-based insights (reason not booked, outcomes)",
    "Multisite support and centralized lead view",
    "No-code integrations marketplace"
  ],
  "optional_modules": [
    "Google Ads auto-optimization",
    "AI phone agent / automated calling workflows",
    "Advanced EHR/PMS integrations (sync for show rates/revenue)"
  ],
  "integrations": [
    "TrueLark",
    "Subscribili",
    "Zenoti",
    "Promptly",
    "Flex",
    "Zocdoc",
    "Tab32",
    "NextPatient",
    "Rooster Grin",
    "Luma Health",
    "NexHealth",
    "Birdeye",
    "Clearwave",
    "Axle",
    "Keona Health",
    "Weave",
    "RingCentral",
    "Nextiva",
    "GoTo",
    "8x8",
    "Vonage",
    "Ooma",
    "3CX",
    "Google Analytics",
    "JotForm",
    "Gravity Forms",
    "Mailchimp",
    "Constant Contact",
    "Mixpanel",
    "ClickUp",
    "Funnel.io",
    "HighLevel",
    "Keap",
    "Google Sheets",
    "Salesforce",
    "HubSpot",
    "Google Ads",
    "Meta Ads",
    "Bing Ads",
    "eClinicalWorks (eCW)",
    "ModMed",
    "Athenahealth",
    "OpenDental",
    "Eaglesoft",
    "Dentrix"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Encryption (in transit and at rest)",
    "Audit logs",
    "Role-based access control",
    "Call recording consent notices"
  ],
  "privacy_features": [
    "BAA available (HIPAA-compliant offering)",
    "Recording consent capture",
    "Consent-aware analytics"
  ],
  "data_residency": "",
  "customers": [
    "United Dental Partners",
    "United Musculoskeletal Partners",
    "Abra Health Group",
    "Korman Plastic Surgery",
    "The Eye Center",
    "Ageless Remedies med spa",
    "Opticall",
    "MD Prospects"
  ],
  "user_reviews": [
    "Liine has helped our Guest Services team convert undecided first time callers into medspa consultations.",
    "Liine has been an awesome tool in our practice. It has brought consistency to our front desk and our conversion rates have increased steadily.",
    "The team at Liine is always available to help work through challenges and contribute to our success.",
    "Liine provides a simple, proven method for training front desk staff and their weekly data gives insight into how new leads are finding our spa.",
    "This program has been very helpful to our entire team in terms of perfecting the messaging and increasing Undecided callers to consultations.",
    "Liine has completely changed our business! Applying Liine's concepts has dramatically increased our rates of conversion from just a phone call to a client in the door.",
    "Great company! Excellent customer service and reviews on your progress!",
    "Liine has helped bring visibility and understanding to our incoming call volume with a focus on new patient calls."
  ],
  "ratings": [
    "Trustpilot: 4.5 out of 5 (21 reviews)"
  ],
  "support_channels": [
    "email",
    "phone",
    "contact form / demo request"
  ],
  "training_options": [
    "documentation",
    "live_online demos",
    "webinars",
    "case studies / benchmark reports"
  ],
  "release_year": "",
  "integration_partners": [
    "TrueLark",
    "Subscribili",
    "Zenoti",
    "Promptly",
    "Flex",
    "Zocdoc",
    "Tab32",
    "NextPatient",
    "RoosterGrin",
    "Luma Health",
    "Nexhealth",
    "Birdeye",
    "Clearwave",
    "Axle",
    "Keona Health",
    "Weave",
    "RingCentral",
    "Nextiva",
    "Google Analytics",
    "Google Ads"
  ],
  "id": "P0935",
  "slug": "liine",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/liine.json"
  }
}