Lifelink Systems

JSON twin: https://www.healthaidb.com/software/lifelink-systems.json

Company Name

Lifelink Systems

Product URL

https://lifelinksystems.com

Company URL

https://lifelinksystems.com

Categories

• patient Facing
• administrative Operations
• clinical Care
• diagnostic Support
• healthcare It
• healthcare Operations
• health Data Analytics
• data Integration
• compliance Management
• healthcare Platform
• Administrative
• Clinical
• Diagnostic
• Healthcare Analytics
• Healthcare Integration
• Healthcare Compliance
• Healthcare Innovation

Summary

Lifelink Systems offers a conversational AI platform that automates patient engagement through mobile chatbots, enhancing healthcare interactions and operational efficiency.

Description

Lifelink Systems provides a HIPAA-compliant conversational AI platform that automates patient interactions via mobile chatbots, supporting tasks such as appointment scheduling, patient triage, digital document processing, and adherence to care plans. Their platform integrates with existing healthcare systems, including EMRs and CRMs, to deliver personalized, secure, and scalable patient engagement solutions. Notable clients include Banner Health, Memorial Health System, Jefferson Health, and Roche. The company completed a $9.75 million Series A funding round in March 2021 to accelerate growth and innovation in its conversational AI technology for healthcare enterprises.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2015

Company Offices

• United States
• Canada
• United Kingdom
• Germany
• France
• India
• China
• Australia
• Brazil
• South Africa

Compliance

• HIPAA
• SOC 2
• CFR 11

Customers

• Ambulatory Group
• HealthLink Telehealth
• Netsmart myUnity
• Solutionreach
• NetDirector
• Siemens Digital Industries Software
• Netsmart
• Redox
• NetSolutions: Long-term care EHR

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7
• CDA

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Automated patient engagement
• Conversational AI interfaces
• Workflow automation
• Patient education
• Appointment reminders
• Clinical trial recruitment
• Patient monitoring
• Data integration
• Real-time analytics
• Multilingual support

Id

SW1677

Integration Partners

• Ambulatory Group
• HealthLink Telehealth
• Netsmart myUnity
• Solutionreach
• NetDirector
• Siemens Digital Industries Software
• Netsmart
• Redox
• NetSolutions: Long-term care EHR

Integrations

• Epic
• Cerner
• Allscripts
• Athena
• PACS
• CRM systems
• AP systems
• HCM systems
• FHIR
• HL7
• CDA

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu
• Turkish
• Vietnamese
• Thai
• Polish

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Remote patient monitoring
• Patient portals
• Clinical decision support
• Telemedicine integration
• Patient feedback collection
• Medication adherence support
• Care coordination tools
• Patient scheduling
• Billing integration
• Reporting and dashboards

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Data anonymization
• Data pseudonymization
• Consent management
• Data minimization
• Audit logging

Product Code

SW1677

Product Name

Lifelink Systems

Ratings

• 4.0/5 (G2)
• 4.5/5 (G2)
• 4.9/5 (G2)
• 3.5/5 (G2)

Regions Available

• United States
• Canada
• Europe
• Asia
• Australia
• South America
• Africa
• Middle East
• Oceania
• New Zealand

Related Urls

• https://elion.health/products/lifelink-systems

Release Year

2015

Security Features

• End-to-end encryption
• Zero-trust architecture
• Blockchain-based audit trails
• OAuth 2.0 authentication
• Secure API access

Specialties

• General Healthcare
• Patient Engagement
• Healthcare It
• Healthcare Analytics
• Healthcare Integration
• Healthcare Compliance
• Healthcare Innovation

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

• Web browser
• iOS device
• Android device

Target Users

• clinicians
• nurses
• patients
• admins
• payers
• healthcare providers
• pharmaceutical companies
• research organizations

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Works great
• Health Link Helps Connects Providers & Patients
• Was easy to learn and use..
• I only used it for a short time, but it made my charting job simple and easy.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "company_name": "Lifelink Systems",
  "product_url": "https://lifelinksystems.com",
  "company_url": "https://lifelinksystems.com",
  "related_urls": [
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  "product_code": "SW1677",
  "summary": "Lifelink Systems offers a conversational AI platform that automates patient engagement through mobile chatbots, enhancing healthcare interactions and operational efficiency.",
  "description": "Lifelink Systems provides a HIPAA-compliant conversational AI platform that automates patient interactions via mobile chatbots, supporting tasks such as appointment scheduling, patient triage, digital document processing, and adherence to care plans. Their platform integrates with existing healthcare systems, including EMRs and CRMs, to deliver personalized, secure, and scalable patient engagement solutions. Notable clients include Banner Health, Memorial Health System, Jefferson Health, and Roche. The company completed a $9.75 million Series A funding round in March 2021 to accelerate growth and innovation in its conversational AI technology for healthcare enterprises.",
  "categories": [
    "patient Facing",
    "administrative Operations",
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    "health Data Analytics",
    "data Integration",
    "compliance Management",
    "healthcare Platform",
    "Patient-facing",
    "Administrative",
    "Clinical",
    "Diagnostic",
    "Healthcare It",
    "Healthcare Operations",
    "Healthcare Analytics",
    "Healthcare Integration",
    "Healthcare Compliance",
    "Healthcare Innovation"
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  "market_segment": [
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    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers",
    "healthcare providers",
    "pharmaceutical companies",
    "research organizations"
  ],
  "specialties": [
    "General Healthcare",
    "Patient Engagement",
    "Healthcare It",
    "Healthcare Analytics",
    "Healthcare Integration",
    "Healthcare Compliance",
    "Healthcare Innovation"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "Europe",
    "Asia",
    "Australia",
    "South America",
    "Africa",
    "Middle East",
    "Oceania",
    "New Zealand"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Turkish",
    "Vietnamese",
    "Thai",
    "Polish"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Germany",
    "France",
    "India",
    "China",
    "Australia",
    "Brazil",
    "South Africa"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated patient engagement",
    "Conversational AI interfaces",
    "Workflow automation",
    "Patient education",
    "Appointment reminders",
    "Clinical trial recruitment",
    "Patient monitoring",
    "Data integration",
    "Real-time analytics",
    "Multilingual support"
  ],
  "optional_modules": [
    "Remote patient monitoring",
    "Patient portals",
    "Clinical decision support",
    "Telemedicine integration",
    "Patient feedback collection",
    "Medication adherence support",
    "Care coordination tools",
    "Patient scheduling",
    "Billing integration",
    "Reporting and dashboards"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Allscripts",
    "Athena",
    "PACS",
    "CRM systems",
    "AP systems",
    "HCM systems",
    "FHIR",
    "HL7",
    "CDA"
  ],
  "data_standards": [
    "FHIR",
    "HL7",
    "CDA"
  ],
  "api_available": "yes",
  "system_requirements": [
    "Web browser",
    "iOS device",
    "Android device"
  ],
  "compliance": [
    "HIPAA",
    "SOC 2",
    "CFR 11"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "End-to-end encryption",
    "Zero-trust architecture",
    "Blockchain-based audit trails",
    "OAuth 2.0 authentication",
    "Secure API access"
  ],
  "privacy_features": [
    "Data anonymization",
    "Data pseudonymization",
    "Consent management",
    "Data minimization",
    "Audit logging"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Ambulatory Group",
    "HealthLink Telehealth",
    "Netsmart myUnity",
    "Solutionreach",
    "NetDirector",
    "Siemens Digital Industries Software",
    "Netsmart",
    "Redox",
    "NetSolutions: Long-term care EHR"
  ],
  "user_reviews": [
    "Works great",
    "Health Link Helps Connects Providers & Patients",
    "Was easy to learn and use..",
    "I only used it for a short time, but it made my charting job simple and easy."
  ],
  "ratings": [
    "4.0/5 (G2)",
    "4.5/5 (G2)",
    "4.9/5 (G2)",
    "3.5/5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Ambulatory Group",
    "HealthLink Telehealth",
    "Netsmart myUnity",
    "Solutionreach",
    "NetDirector",
    "Siemens Digital Industries Software",
    "Netsmart",
    "Redox",
    "NetSolutions: Long-term care EHR"
  ],
  "id": "SW1677",
  "slug": "lifelink-systems",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/lifelink-systems.json"
  }
}