LanguageLine Solutions
JSON twin: https://www.healthaidb.com/software/languageline-solutions.json
Company Name
LanguageLine Solutions
Product URL
https://www.languageline.com
Company URL
https://www.languageline.com
Categories
Summary
LanguageLine Solutions offers comprehensive language access services, including interpretation and translation, to bridge communication gaps in healthcare settings.
Description
LanguageLine Solutions provides on-demand and onsite language interpretation and document translation services worldwide for healthcare organizations, enabling effective communication with patients who have limited English proficiency or are Deaf or Hard of Hearing. Their services include phone, video, and onsite interpreting, as well as translation and localization of patient forms, educational materials, and digital content. They also offer language proficiency testing and training for bilingual staff and interpreters. LanguageLine Solutions is trusted by more than 30,000 clients and handles over 87 million calls each year, providing access to nearly 25,000 professional linguists in more than 240 languages, 24/7. They have been recognized for their innovative solutions, such as the integration of their interpreting app into Epic EHR systems, enhancing operational efficiency and patient care. Additionally, they have partnered with VidaTalk to provide seamless language access for patients with speech, hearing, and language barriers, and with Vibe Health to integrate interpreter services into hospital smart room platforms, further advancing health equity. ([ummhealth.org](https://www.ummhealth.org/about-us/newsroom/umass-memorial-health-integrates-languageline-app-into-epic-ehr?utm_source=openai))
Api Available
yes
Certifications
- HITRUST Implemented (i1)
- ISO 9001
- ASTM certification for on-demand interpretation
Company Founding
1982
Company Offices
Compliance
- HIPAA
- HITRUST
- ISO 9001
- ASTM certification for on-demand interpretation
Customers
- Healthcare organizations
- Mid-market companies
- Various industries
Data Residency
US/EU regions
Data Standards
Deployment Model
Features
- On-demand phone interpreting
- Video remote interpreting (VRI)
- In-person interpreting
- Telehealth interpreting integrated into telehealth platforms
- LanguageLine® mobile app for audio/video interpreting
- Sign language / ASL services (video)
- EHR integration (launch interpreter from chart)
- SMART on FHIR-based EHR connectivity
- SIP connectivity for telephony integration
- Post-session data posting to EHR for reporting and billing
- Interpreter quality monitoring and certification
- Self-service kiosk/portal options
- Direct response workflows
- Client portal (MyLanguageLine) and account management
- Implementation support, training, and program design
- Multi-language coverage (240+ languages audio, 40+ video)
- Session logging and reporting
Id
SW1663
Integration Partners
- Various technology and implementation partners
Integrations
- SMART on FHIR-enabled EHRs
- SIP telephone systems / PBX
- Telehealth platforms (video visit platforms)
- Cisco
- Vonage
- NICE (CXone)
- General Devices
- Equiva
- TeamLink (LanguageLine integration solution)
- Rolling Cart (LanguageLine hardware/product integrations)
Languages Supported
- English
- Spanish
- Mandarin
- Arabic
- French
- German
- Russian
- Portuguese
- Italian
- Japanese
- Korean
- Hindi
- Bengali
- Punjabi
- Vietnamese
- Turkish
- Telugu
- Marathi
- Tamil
- Urdu
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- AI-assisted interpreting
- AI Translation App
- LanguageLine Connect integration framework
- Translation Portal
- Language Quality Assurance
- Content Optimization
- Document Clarification
- Document Simplification
- AI Translation Services
- Machine Translation
Os Platforms
Pricing Details
Contact vendor for pricing details.
Pricing Model
subscription
Privacy Features
- BAA available
- Consent management
- Anonymization
- Data minimization
Product Code
SW1663
Product Name
LanguageLine Solutions
Ratings
Regions Available
Related Urls
Release Year
1982
Security Features
- Encryption in transit and at rest
- Audit logging / session logging
- Role-based access controls (RBAC)
- SSO/SAML support (enterprise integrations)
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- clinicians
- nurses
- patients
- admins
- payers
- healthcare organizations
- interpreters
- bilingual staff
- healthcare providers
- hospital staff
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- LanguageLine has helped provide translator services to our healthcare team.
- I appreciated the professionalism and patience of the translators in what could at times be complicated conversations about stressful and/or emotional topics.
- I love how fast this service is; they always respond to my requests as fast as I need it and I also like how effective it is when it comes to the quality of the results of what they translate.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "LanguageLine Solutions",
"company_name": "LanguageLine Solutions",
"product_url": "https://www.languageline.com",
"company_url": "https://www.languageline.com",
"related_urls": [
"https://elion.health/products/language-line"
],
"product_code": "SW1663",
"summary": "LanguageLine Solutions offers comprehensive language access services, including interpretation and translation, to bridge communication gaps in healthcare settings.",
"description": "LanguageLine Solutions provides on-demand and onsite language interpretation and document translation services worldwide for healthcare organizations, enabling effective communication with patients who have limited English proficiency or are Deaf or Hard of Hearing. Their services include phone, video, and onsite interpreting, as well as translation and localization of patient forms, educational materials, and digital content. They also offer language proficiency testing and training for bilingual staff and interpreters. LanguageLine Solutions is trusted by more than 30,000 clients and handles over 87 million calls each year, providing access to nearly 25,000 professional linguists in more than 240 languages, 24/7. They have been recognized for their innovative solutions, such as the integration of their interpreting app into Epic EHR systems, enhancing operational efficiency and patient care. Additionally, they have partnered with VidaTalk to provide seamless language access for patients with speech, hearing, and language barriers, and with Vibe Health to integrate interpreter services into hospital smart room platforms, further advancing health equity. ([ummhealth.org](https://www.ummhealth.org/about-us/newsroom/umass-memorial-health-integrates-languageline-app-into-epic-ehr?utm_source=openai))",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"diagnostic Support",
"healthcare It",
"telehealth",
"patient Engagement",
"health Equity",
"ehr Integration",
"facility Management",
"Clinical",
"Administrative",
"Patient-facing",
"Diagnostic",
"Healthcare It",
"Telehealth",
"Patient Engagement",
"Health Equity",
"Ehr Integration",
"Smart Room Technology"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"target_users": [
"clinicians",
"nurses",
"patients",
"admins",
"payers",
"healthcare organizations",
"interpreters",
"bilingual staff",
"healthcare providers",
"hospital staff"
],
"specialties": [
"General Healthcare",
"Emergency Services",
"Pediatrics",
"Geriatrics",
"Surgery",
"Oncology",
"Cardiology",
"Neurology",
"Orthopedics",
"Obstetrics",
"Gynecology",
"Psychiatry",
"Pulmonology",
"Dermatology",
"Gastroenterology",
"Urology",
"Endocrinology",
"Rheumatology",
"Infectious Diseases"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Germany",
"France",
"Spain",
"Italy",
"Netherlands",
"Sweden",
"Norway",
"Denmark",
"Finland",
"Belgium",
"Switzerland",
"Austria",
"New Zealand",
"South Africa",
"India",
"China"
],
"languages_supported": [
"English",
"Spanish",
"Mandarin",
"Arabic",
"French",
"German",
"Russian",
"Portuguese",
"Italian",
"Japanese",
"Korean",
"Hindi",
"Bengali",
"Punjabi",
"Vietnamese",
"Turkish",
"Telugu",
"Marathi",
"Tamil",
"Urdu"
],
"pricing_model": "subscription",
"pricing_details": "Contact vendor for pricing details.",
"license": "commercial",
"company_offices": [
"United States",
"United Kingdom",
"Australia",
"Germany",
"France",
"Spain",
"Italy",
"Netherlands",
"Sweden",
"Norway"
],
"company_founding": "1982",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"On-demand phone interpreting",
"Video remote interpreting (VRI)",
"In-person interpreting",
"Telehealth interpreting integrated into telehealth platforms",
"LanguageLine® mobile app for audio/video interpreting",
"Sign language / ASL services (video)",
"EHR integration (launch interpreter from chart)",
"SMART on FHIR-based EHR connectivity",
"SIP connectivity for telephony integration",
"Post-session data posting to EHR for reporting and billing",
"Interpreter quality monitoring and certification",
"Self-service kiosk/portal options",
"Direct response workflows",
"Client portal (MyLanguageLine) and account management",
"Implementation support, training, and program design",
"Multi-language coverage (240+ languages audio, 40+ video)",
"Session logging and reporting"
],
"optional_modules": [
"AI-assisted interpreting",
"AI Translation App",
"LanguageLine Connect integration framework",
"Translation Portal",
"Language Quality Assurance",
"Content Optimization",
"Document Clarification",
"Document Simplification",
"AI Translation Services",
"Machine Translation"
],
"integrations": [
"SMART on FHIR-enabled EHRs",
"SIP telephone systems / PBX",
"Telehealth platforms (video visit platforms)",
"Cisco",
"Vonage",
"NICE (CXone)",
"General Devices",
"Equiva",
"TeamLink (LanguageLine integration solution)",
"Rolling Cart (LanguageLine hardware/product integrations)"
],
"data_standards": [
"SMART on FHIR",
"FHIR"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST",
"ISO 9001",
"ASTM certification for on-demand interpretation"
],
"certifications": [
"HITRUST Implemented (i1)",
"ISO 9001",
"ASTM certification for on-demand interpretation"
],
"security_features": [
"Encryption in transit and at rest",
"Audit logging / session logging",
"Role-based access controls (RBAC)",
"SSO/SAML support (enterprise integrations)"
],
"privacy_features": [
"BAA available",
"Consent management",
"Anonymization",
"Data minimization"
],
"data_residency": "US/EU regions",
"customers": [
"Healthcare organizations",
"Mid-market companies",
"Various industries"
],
"user_reviews": [
"LanguageLine has helped provide translator services to our healthcare team.",
"I appreciated the professionalism and patience of the translators in what could at times be complicated conversations about stressful and/or emotional topics.",
"I love how fast this service is; they always respond to my requests as fast as I need it and I also like how effective it is when it comes to the quality of the results of what they translate."
],
"ratings": [
"3.2/5 (G2)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "1982",
"integration_partners": [
"Various technology and implementation partners"
],
"id": "SW1663",
"slug": "languageline-solutions",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/languageline-solutions.json"
}
}