Laguna Health

JSON twin: https://www.healthaidb.com/software/laguna-health.json

Company Name

Laguna

Product URL

https://www.lagunahealth.com

Company URL

https://www.lagunahealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• care Management
• ai Clinical Documentation Integrity
• clinical Workflow Optimization
• workforce Management
• patient Engagement
• healthcare Technology
• Clinical
• Administrative
• Diagnostic
• Ai Solutions
• Workflow Optimization
• Team Performance
• Member Engagement

Summary

Laguna Health offers AI-driven solutions to enhance care team efficiency and member engagement.

Description

Laguna Health provides AI-powered tools designed to streamline care team workflows, improve member interactions, and reduce administrative burdens, thereby enhancing overall care quality and team performance.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2020

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark

Compliance

• HIPAA
• SOC 2
• ISO 27001
• NCQA
• URAC
• HEDIS

Customers

• Mayo Clinic
• Discovery
• Endeavor
• Health Plans
• Virtual Care Organizations

Data Residency

US-based data centers

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Conversational AI for real-time member insights
• Automated post-call documentation
• Dynamic care pathways for team guidance
• Efficient call preparation with updated member information
• Comprehensive member interaction timeline
• 24/7 Generative AI chat support
• Multi-channel communication (phone, SMS, video, in-app chat)
• AI-powered performance dashboard for team insights
• Real-time performance assessments and feedback
• Compliance monitoring for standards like NCQA, URAC, HEDIS
• Burnout risk detection and management
• Empathy and sentiment analysis in member interactions
• Barrier detection in member care
• Task management and tracking for care-related tasks
• Member resource provision for health journey support
• Care circle coordination with connected support networks
• Real-time conversation guidance and insights
• Whole-person view with member profiles
• SmartPad for continuous member information updates
• Live encouragement and post-call summaries for team coaching

Id

SW1661

Integration Partners

• Mayo Clinic
• Discovery
• Endeavor

Integrations

• CRM systems
• Existing care management workflows
• AWS
• Azure
• Google Cloud Platform
• Single Sign-On (SSO) systems

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Irish
• Portuguese
• Chinese
• Japanese
• Korean
• Hindi
• Bengali
• Punjabi
• Gujarati
• Tamil

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Laguna Reef
• Laguna Insight
• Laguna Harmony
• Laguna Companion

Os Platforms

• Web
• iOS
• Android

Pricing Details

Tier names, public prices, trial info, or 'contact vendor'

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1661

Product Name

Laguna Health

Ratings

• 0/5 (G2)

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Ireland
• New Zealand
• Singapore
• South Korea
• Japan
• China
• India
• Brazil
• Mexico

Related Urls

• https://rosenmaninstitute.org/portfolio/laguna-health/
• https://www.aiforhealthcarehub.com/companies/laguna-health
• https://elion.health/products/laguna-health

Release Year

2020

Security Features

• Data encryption in transit and at rest with 256-bit encryption
• Single Sign-On (SSO)
• Audit logs
• 2FA
• DLP

Specialties

• Care Management
• Healthcare Administration
• Patient Engagement
• Healthcare Technology
• Ai Solutions
• Workflow Optimization
• Team Performance
• Member Engagement
• Healthcare Analytics
• Healthcare Operations
• Healthcare It
• Healthcare Services
• Healthcare Consulting
• Healthcare Software
• Healthcare Innovation
• Healthcare Solutions
• Healthcare Providers
• Healthcare Systems
• Healthcare Delivery
• Healthcare Management

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

AWS, Azure, Google Cloud Platform

Target Users

• clinicians
• nurses
• patients
• admins
• payers
• care managers
• healthcare organizations
• health plans
• virtual care organizations
• care teams

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Laguna Health has significantly improved our care management efficiency.
• The AI-powered solutions have streamlined our team's workflow.
• We've seen a 66% reduction in documentation time since implementing Laguna Health.
• The conversational AI has enhanced our member engagement and satisfaction.
• Laguna Health's platform is user-friendly and integrates seamlessly with our existing systems.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Laguna Health",
  "company_name": "Laguna",
  "product_url": "https://www.lagunahealth.com",
  "company_url": "https://www.lagunahealth.com",
  "related_urls": [
    "https://rosenmaninstitute.org/portfolio/laguna-health/",
    "https://www.aiforhealthcarehub.com/companies/laguna-health",
    "https://elion.health/products/laguna-health"
  ],
  "product_code": "SW1661",
  "summary": "Laguna Health offers AI-driven solutions to enhance care team efficiency and member engagement.",
  "description": "Laguna Health provides AI-powered tools designed to streamline care team workflows, improve member interactions, and reduce administrative burdens, thereby enhancing overall care quality and team performance.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "care Management",
    "ai Clinical Documentation Integrity",
    "clinical Workflow Optimization",
    "workforce Management",
    "patient Engagement",
    "healthcare Technology",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Care Management",
    "Ai Solutions",
    "Workflow Optimization",
    "Team Performance",
    "Member Engagement",
    "Healthcare Technology"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers",
    "care managers",
    "healthcare organizations",
    "health plans",
    "virtual care organizations",
    "care teams"
  ],
  "specialties": [
    "Care Management",
    "Healthcare Administration",
    "Patient Engagement",
    "Healthcare Technology",
    "Ai Solutions",
    "Workflow Optimization",
    "Team Performance",
    "Member Engagement",
    "Healthcare Analytics",
    "Healthcare Operations",
    "Healthcare It",
    "Healthcare Services",
    "Healthcare Consulting",
    "Healthcare Software",
    "Healthcare Innovation",
    "Healthcare Solutions",
    "Healthcare Providers",
    "Healthcare Systems",
    "Healthcare Delivery",
    "Healthcare Management"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Ireland",
    "New Zealand",
    "Singapore",
    "South Korea",
    "Japan",
    "China",
    "India",
    "Brazil",
    "Mexico"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Irish",
    "Portuguese",
    "Chinese",
    "Japanese",
    "Korean",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Gujarati",
    "Tamil"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Tier names, public prices, trial info, or 'contact vendor'",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Conversational AI for real-time member insights",
    "Automated post-call documentation",
    "Dynamic care pathways for team guidance",
    "Efficient call preparation with updated member information",
    "Comprehensive member interaction timeline",
    "24/7 Generative AI chat support",
    "Multi-channel communication (phone, SMS, video, in-app chat)",
    "AI-powered performance dashboard for team insights",
    "Real-time performance assessments and feedback",
    "Compliance monitoring for standards like NCQA, URAC, HEDIS",
    "Burnout risk detection and management",
    "Empathy and sentiment analysis in member interactions",
    "Barrier detection in member care",
    "Task management and tracking for care-related tasks",
    "Member resource provision for health journey support",
    "Care circle coordination with connected support networks",
    "Real-time conversation guidance and insights",
    "Whole-person view with member profiles",
    "SmartPad for continuous member information updates",
    "Live encouragement and post-call summaries for team coaching"
  ],
  "optional_modules": [
    "Laguna Reef",
    "Laguna Insight",
    "Laguna Harmony",
    "Laguna Companion"
  ],
  "integrations": [
    "CRM systems",
    "Existing care management workflows",
    "AWS",
    "Azure",
    "Google Cloud Platform",
    "Single Sign-On (SSO) systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "AWS, Azure, Google Cloud Platform",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001",
    "NCQA",
    "URAC",
    "HEDIS"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Data encryption in transit and at rest with 256-bit encryption",
    "Single Sign-On (SSO)",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-based data centers",
  "customers": [
    "Mayo Clinic",
    "Discovery",
    "Endeavor",
    "Health Plans",
    "Virtual Care Organizations"
  ],
  "user_reviews": [
    "Laguna Health has significantly improved our care management efficiency.",
    "The AI-powered solutions have streamlined our team's workflow.",
    "We've seen a 66% reduction in documentation time since implementing Laguna Health.",
    "The conversational AI has enhanced our member engagement and satisfaction.",
    "Laguna Health's platform is user-friendly and integrates seamlessly with our existing systems."
  ],
  "ratings": [
    "0/5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Mayo Clinic",
    "Discovery",
    "Endeavor"
  ],
  "id": "SW1661",
  "slug": "laguna-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/laguna-health.json"
  }
}