JSON twin: https://www.healthaidb.com/software/labcorp.json
Labcorp
Labcorp is a global clinical laboratory and life sciences company providing diagnostic testing, specialty lab services, clinical trial central-lab services, and web portals/APIs for result delivery and program management.
Labcorp operates a broad portfolio of laboratory testing and diagnostics (routine, esoteric, genomic, pathology, toxicology), clinical trial central-lab services, employer testing and wellness IT solutions, and customer-facing portals/APIs for patients, providers, sponsors and employers to order tests, receive results, manage accounts, and integrate lab data with health systems.
unknown
1978
P0910
2025-09-07
commercial/proprietary
No public list prices; pricing and service tiers vary by test type and offering—contact vendor for quotes and contract details.
enterprise_quote
1978
Client PC with web browser supporting SSL; optional client FTP server for direct-send; decryption software if files encrypted (S/MIME or PGP).
product
1.0
{
"company_name": "Labcorp",
"company_url": "https://www.labcorp.com/",
"company_offices": [
"United States",
"Canada",
"United Kingdom",
"Ireland",
"Germany",
"France",
"Spain",
"China",
"India",
"Japan"
],
"company_founding": "1978",
"product_url": "https://www.labcorp.com/",
"categories": [
"diagnostic",
"clinical",
"laboratory",
"patient-facing"
],
"market_segment": [
"enterprise",
"consumer"
],
"links": [
"https://www.labcorp.com/",
"https://www.labcorp.com/about",
"https://www.labcorp.com/providers",
"https://www.labcorp.com/test-menu/search",
"https://www.labcorp.com/labs-and-appointments",
"https://www.labcorp.com/about/corporate-facts",
"https://www.labcorp.com/contact-us",
"https://ir.labcorp.com/",
"https://en.wikipedia.org/wiki/Labcorp"
],
"summary": "Labcorp is a global clinical laboratory and life sciences company providing diagnostic testing, specialty lab services, clinical trial central-lab services, and web portals/APIs for result delivery and program management.",
"description": "Labcorp operates a broad portfolio of laboratory testing and diagnostics (routine, esoteric, genomic, pathology, toxicology), clinical trial central-lab services, employer testing and wellness IT solutions, and customer-facing portals/APIs for patients, providers, sponsors and employers to order tests, receive results, manage accounts, and integrate lab data with health systems.",
"target_users": [
"clinicians",
"patients",
"laboratory managers/technicians",
"researchers",
"biopharma sponsors/clinical trial staff",
"employers/occupational health managers",
"health system IT/admins",
"payers"
],
"specialties": [
"clinical pathology",
"molecular diagnostics/genomics",
"oncology testing",
"genetic testing",
"infectious disease testing",
"toxicology/drug testing",
"clinical trial central labs",
"esoteric testing",
"immunology"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Europe",
"Asia-Pacific",
"Latin America"
],
"languages_supported": [
"English",
"Spanish",
"French"
],
"pricing_model": "enterprise_quote",
"pricing_details": "No public list prices; pricing and service tiers vary by test type and offering—contact vendor for quotes and contract details.",
"license": "commercial/proprietary",
"deployment_model": [
"hosted",
"client-hosted (FTP)"
],
"os_platforms": [
"Web",
"Windows"
],
"features": [
"Electronic Data Interface (EDI) result delivery",
"EDI 'At Lab' specimen arrival notifications",
"Electronic billing with downloadable Excel invoices",
"Secure website retrieval of files",
"Direct-send file transfer to client systems",
"Configurable delivery frequency",
"Specimen data archiving and retransmission (3 years)",
"Multiple transfer protocols supported (FTP/SSH/SSL)",
"Email notification of available files/invoices",
"Client-customizable data file formats"
],
"optional_modules": [],
"integrations": [
"EDI result delivery to client systems",
"Direct-send file transfer to client FTP servers",
"Email delivery for notifications and files",
"Secure website hosted by Labcorp for file retrieval"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "Client PC with web browser supporting SSL; optional client FTP server for direct-send; decryption software if files encrypted (S/MIME or PGP).",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"SSL/TLS for secure website",
"SSH/SSL for FTP transfers",
"S/MIME or PGP file encryption",
"Password-protected access",
"Archived data retention and retransmission controls"
],
"privacy_features": [
"HIPAA Notice of Privacy Practices",
"Website privacy policy",
"California & Virginia privacy provisions referenced"
],
"data_residency": "",
"customers": [
"UnitedHealthcare",
"Aetna",
"Cigna",
"Humana",
"Academic medical centers",
"Hospitals & health systems",
"Employers (employee wellness programs)",
"Managed care plans",
"Biopharma companies (central laboratory customers)",
"Pharmaceutical sponsors (clinical trials)"
],
"user_reviews": [
"Most LabCorp locations are probably understaffed, so there are long wait times leading to poor reviews.",
"LabCorp has the infrastructure to make sure they are only releasing accurate results — they wouldn't falsify results, but turnaround times and staffing can be problematic.",
"We've been going through a LabCorp 'acquisition' and it has been horrible — processes made worse and more inefficient.",
"I worked there for about 3 years. It was better than Quest, but not great. Management is horrible. Pay is low.",
"I did my ApoB at LabCorp and had my results back the next day — it was quick in that case.",
"They push absolutely insane TATs (turnaround times) and consolidation caused staffing/equipment issues.",
"I had issues getting results to show up in the portal; had to follow up multiple times about missing results.",
"Patient portal shows tests as pending and then reports immediately as elements are available — portal can be useful."
],
"ratings": [
"Better Business Bureau: D- (multiple local BBB pages, not accredited)",
"Trustpilot: Mixed/negative customer reviews (site shows many critical reviews)",
"Yelp: Location-specific ratings vary (mixed; some positive local reviews)",
"Reddit: frequent user reports of long wait times, staffing and billing complaints (qualitative community sentiment)"
],
"support_channels": [
"phone",
"email",
"provider portal",
"patient portal",
"online contact form",
"help/FAQ resources"
],
"training_options": [
"documentation",
"webinars",
"live_online (provider-focused education)",
"onsite (organizational/hospital partnerships)",
"educational events"
],
"release_year": "1978",
"integration_parners": [
"Epic (EHR integrations / Beaker interoperability)",
"Cerner",
"athenahealth",
"Meditech (commonly integrated with labs)",
"Orchard (LIS integrations referenced by third-party EHR docs)",
"Third-party interface/HL7 vendors (interface engines)",
"EHR companion platform: Labcorp Link",
"Diagnostic Assistant / Test Finder integrations (Labcorp Diagnostic Assistant™)"
],
"id": "P0910",
"slug": "labcorp",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/labcorp.json"
}
}