JSON twin: https://www.healthaidb.com/software/kouper-health.json
Kouper Health
Kouper Health provides an enterprise AI platform that uses context-aware Voice and SMS agents to automate care navigation and transitions of care for health systems, reducing readmissions and improving follow-up adherence.
Kouper is a commercial healthcare SaaS platform for transitional care and care navigation that ingests longitudinal EHR and other data to power configurable outbound and inbound Voice AI and SMS AI agents. Features include patient risk stratification, automated scheduling and reminders, transport coordination, real-time analytics on referral and follow-up pathways, and 24/7 virtual agents for inbound calls (scheduling, billing, non-clinical triage). The platform advertises fast EHR integrations, multi-source data parsing, configurable workflows, and SOC 2 Type II security/compliance.
unknown
2021
P0905
2025-09-07
commercial proprietary
Contact vendor for pricing; enterprise contracts and deployment-based quotes. (no public list prices)
enterprise_quote
product
1.0
{
"company_name": "Kouper Health",
"company_url": "https://www.kouperhealth.com/",
"company_offices": [
"United States"
],
"company_founding": "2021",
"product_url": "https://www.kouperhealth.com/",
"categories": [
"clinical operations",
"care coordination",
"patient engagement",
"care transitions",
"voice AI",
"SMS AI",
"virtual concierge",
"population health"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.kouperhealth.com/",
"https://www.kouperhealth.com/about",
"https://www.kouperhealth.com/contact",
"https://www.kouperhealth.com/content/privacy-policy",
"https://elion.health/products/kouper-health",
"https://marketplace.athenahealth.com/product/kouper-inc",
"https://www.crunchbase.com/organization/kouper-health",
"https://www.fiercehealthcare.com/health-tech/kouper-tackling-transitions-care-armed-10m-general-catalyst-25madison-and-cvs-venture",
"https://www.hcinnovationgroup.com/clinical-it/article/55289809/care-transition-startup-kouper-lands-10m-in-funding"
],
"summary": "Kouper Health provides an enterprise AI platform that uses context-aware Voice and SMS agents to automate care navigation and transitions of care for health systems, reducing readmissions and improving follow-up adherence.",
"description": "Kouper is a commercial healthcare SaaS platform for transitional care and care navigation that ingests longitudinal EHR and other data to power configurable outbound and inbound Voice AI and SMS AI agents. Features include patient risk stratification, automated scheduling and reminders, transport coordination, real-time analytics on referral and follow-up pathways, and 24/7 virtual agents for inbound calls (scheduling, billing, non-clinical triage). The platform advertises fast EHR integrations, multi-source data parsing, configurable workflows, and SOC 2 Type II security/compliance.",
"target_users": [
"health systems",
"case managers",
"care coordinators",
"clinicians",
"primary care providers",
"patients",
"payers",
"population health teams",
"call center agents",
"IT/healthcare operations"
],
"specialties": [
"transitions of care",
"care coordination",
"primary care follow-up",
"post-acute care",
"population health",
"patient engagement"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise contracts and deployment-based quotes. (no public list prices)",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Context-aware Voice AI agents for inbound call triage and handling",
"SMS AI agents for outbound and inbound patient messaging",
"Outbound outreach campaigns and personalized messaging",
"Appointment scheduling and reminders",
"Medication reminders and refill notifications",
"Care navigation and referral/pathway guidance",
"Real-time patient risk stratification",
"Longitudinal data parsing across structured and unstructured sources",
"Configurable inbound and outbound workflows",
"Transport coordination support",
"Escalation to clinical teams / handoff to practice",
"Real-time analytics and operational insights",
"Patient opt-out (SMS STOP) handling"
],
"optional_modules": [],
"integrations": [],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2 Type 2"
],
"certifications": [
"SOC 2 Type 2"
],
"security_features": [
"encryption (technical safeguards)",
"access controls / role-based access (organizational safeguards)",
"audit logs"
],
"privacy_features": [
"Business Associate Agreement (BAA) / operates as HIPAA business associate",
"SMS opt-out (\"STOP\")",
"use of de-identified/aggregated data for analytics"
],
"data_residency": "",
"customers": [],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"phone"
],
"training_options": [
"documentation",
"live_online"
],
"release_year": "",
"integration_partners": [],
"id": "P0905",
"slug": "kouper-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/kouper-health.json"
}
}