JSON twin: https://www.healthaidb.com/software/kontaktio.json
Kontakt.io
Kontakt.io is an AI-powered real-time location system (RTLS) and IoT care‑operations platform that helps hospitals and senior‑living organizations track assets, staff, and patients to improve throughput, safety, and utilization.
Kontakt.io delivers a fully managed RTLS + IoT platform (hardware, cloud, apps, AI analytics and professional services) sold as a service to healthcare providers for asset management, staff safety, patient flow, indoor navigation and environmental/temperature monitoring. The offering includes BLE tags and sensors, mobile apps, a cloud data lake, APIs/SDKs, AI analytics and integrations with clinical and operational systems; pricing is delivered as an outcomes-oriented, per‑bed service with multi‑year contracts.
yes
2013
US cloud (Kio Cloud); enterprise region options available (contact vendor)
P0902
2025-09-07
commercial, proprietary
Sold as-a-service (3–5 year contracts). One price per bed covering installation, hardware, software, hosting, support and warranties. Rapid deployments and outcome-based pricing; contact vendor for quote or demo.
enterprise_quote
2013
Cloud-hosted Kio Cloud; BLE gateways for on-site connectivity; iOS/Android mobile clients
product
1.0
{
"company_name": "Kontakt.io",
"company_url": "https://kontakt.io",
"company_offices": [
"United States",
"Canada",
"Poland"
],
"company_founding": "2013",
"product_url": "https://kontakt.io/platform/",
"categories": [
"operational",
"asset-management",
"staff-safety",
"patient-facing",
"analytics",
"iot",
"rtls",
"temperature-monitoring"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://kontakt.io",
"https://kontakt.io/platform/",
"https://kontakt.io/solutions/healthcare/care-operations/",
"https://kontakt.io/products/",
"https://kontakt.io/why-kontakt-io/contact/",
"https://kontakt.io/legal-documents/security/",
"https://elion.health/products/kontaktio",
"https://www.g2.com/products/kontakt-io/reviews",
"https://www.gartner.com/reviews/market/global-industrial-iot-platforms/vendor/kontakt-io/product/kontakt-io"
],
"summary": "Kontakt.io is an AI-powered real-time location system (RTLS) and IoT care‑operations platform that helps hospitals and senior‑living organizations track assets, staff, and patients to improve throughput, safety, and utilization.",
"description": "Kontakt.io delivers a fully managed RTLS + IoT platform (hardware, cloud, apps, AI analytics and professional services) sold as a service to healthcare providers for asset management, staff safety, patient flow, indoor navigation and environmental/temperature monitoring. The offering includes BLE tags and sensors, mobile apps, a cloud data lake, APIs/SDKs, AI analytics and integrations with clinical and operational systems; pricing is delivered as an outcomes-oriented, per‑bed service with multi‑year contracts.",
"target_users": [
"clinicians",
"nurses",
"hospital operations managers",
"biomedical/clinical engineering",
"IT administrators",
"facility managers",
"senior living caregivers",
"safety/security staff",
"supply chain / materials management"
],
"specialties": [
"hospital operations",
"asset management",
"patient flow / throughput",
"staff safety / duress",
"senior living / resident safety",
"infection control / hand hygiene",
"temperature monitoring (cold chain)",
"indoor navigation / wayfinding"
],
"regions_available": [
"United States",
"United Kingdom",
"Germany",
"Australia",
"Canada"
],
"languages_supported": [
"English",
"German"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Sold as-a-service (3–5 year contracts). One price per bed covering installation, hardware, software, hosting, support and warranties. Rapid deployments and outcome-based pricing; contact vendor for quote or demo.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS",
"managed_service",
"cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Asset management (real-time location of equipment)",
"Staff safety & productivity (mobile staff duress, workflow tracking)",
"Patient journey optimization (patient flow, elopement detection)",
"Location & occupancy (room-level accuracy, occupancy analytics)",
"IoT device management (enterprise-scale device policies & monitoring)",
"Data lakehouse (enterprise data storage & analytics)",
"Indoor journey analytics (pathing, dwell, flow)",
"Mobile applications (wayfinding, alerts, staff apps)",
"Integrations & SDKs (APIs, SDKs for 3rd-party integration)",
"Temperature monitoring (environmental sensing)",
"Real-time and historical data streams",
"Alerts & notifications (instant alerts)",
"Indoor navigation / wayfinding",
"Bed, wheelchair and equipment tracking",
"Hand-hygiene monitoring",
"Occupancy & footfall analytics",
"BLE hardware & gateways (BLE-to-WiFi gateways)",
"Guided deployment & managed services",
"Analytics & AI-driven operational insights",
"Device provisioning and firmware management"
],
"optional_modules": [
"Data Lakehouse (advanced storage/analytics)",
"Indoor Journey Analytics (advanced pathing/insights)",
"Mobile Experience / Wayfinding apps",
"Temperature Monitoring add-on",
"Integrations & SDKs package"
],
"integrations": [],
"data_standards": [
"REST",
"Webhooks",
"MQTT"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted Kio Cloud; BLE gateways for on-site connectivity; iOS/Android mobile clients",
"compliance": [
"HIPAA",
"SOC II",
"AICPA",
"FCC",
"UKCA",
"RoHS",
"UL"
],
"certifications": [
"FCC",
"UKCA",
"RoHS",
"UL"
],
"security_features": [
"Encryption (in transit and at rest)",
"Role-based access control (RBAC)",
"SSO/SAML",
"Audit logs",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"HIPAA-ready / BAA available",
"Data minimization and secure cloud storage",
"Privacy controls (vendor-managed)"
],
"data_residency": "US cloud (Kio Cloud); enterprise region options available (contact vendor)",
"customers": [
"Genesis HealthCare System",
"Northeast Georgia Health System",
"Stockport NHS Foundation Trust",
"Hôpital Riviera-Chablais",
"Howler",
"WWT (World Wide Technology) (case study partner)",
"CDW (implementation partner/customer reference)",
"Various U.S. health systems (unnamed in case studies)"
],
"user_reviews": [
"Kontakt.io beacons were reliable, durable and performed best overall compared to competitors; excellent battery life and signal reach.",
"Installed in hospital premises with good positioning quality for indoor navigation; small, discrete beacons.",
"Good equipment and responsive after-sales service; asset tracking bolt-on worked well on top of Cisco Spaces.",
"Provides practical, non-invasive and scalable beacon solutions that integrate well with developer workflows.",
"Helpful for improving patient flow and bed utilization when implemented alongside hospital operations teams."
],
"ratings": [
"Five.Reviews aggregated score ~3.31/5",
"Gartner/G2 listings with multiple verified user reviews (ratings vary by listing)",
"Glassdoor employer rating ~4.3/5 (employee reviews)"
],
"support_channels": [
"email",
"phone",
"ticketing",
"chat",
"partner/implementation support",
"knowledge base/documentation"
],
"training_options": [
"documentation",
"webinars",
"live_online training",
"onsite implementation support",
"professional services"
],
"release_year": "2013",
"integration_partners": [
"Cisco Spaces",
"World Wide Technology (WWT)",
"CDW",
"Navigine",
"Informacast",
"Various EHR/IT integrators and systems integrators (partner network)"
],
"id": "P0902",
"slug": "kontaktio",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/kontaktio.json"
}
}